ibis Styles Nairobi Westlands 3 stars

Customer review rating (ALL Rating) 4.3/5 855 reviews

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ibis Styles Nairobi Westlands - Image 1
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Rhapta Road, Po Box 14746, 00800 NAIROBI, Kenya

Description

Hotel extras

  • Centrally located in Nairobi

  • Safe Hotels Premium Certified, international health and safety standards

  • Free Wi-Fi that is fast and unlimited

  • A happy team that is always ready to welcome you

  • Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices

Our accommodation(s)

Hotel location

ibis Styles Nairobi Westlands

Rhapta Road, Po Box 14746
00800 NAIROBI
Kenya

GPS:-1.265591, 36.798513

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  855 reviews

TripAdvisor Rating  4.5/5  1,546 reviews

Certificate of excellence 2023

IBIS STYLES - GREAT PLACE

TripAdvisor rating 5.0/5

michael b TripAdvisor review

The service was awesome. I was served by Perpetual Kabura. Good service, very social, awesome company and great vibe and very friendly. I shall definitely come back and refer all to come. Also try their meat platter 3. Tasty and well done. To many more visits

Dear J970UOmichaelb, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at ibis Styles Westlands was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Finally, we would like to express our sincerest gratitude for your kind words toward our waiting staff as they strive to deliver an excellent service at all times to ensure our guests fully enjoy their dining experiences among us. Looking forward to hosting you again in the near future. Kind regards, Front office manager, Faith Misigoh.

Great experience

TripAdvisor rating 5.0/5

matu r TripAdvisor review

Was here with my family this was our first time and it was quite a great experience mostly from our waitress perpetual.she gave us the best service and my family was happy..it's definitely home away from home...the food was quite tasty...thank you kilele restaurant

Dear 184matur, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at ibis Styles Westlands was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Finally, we would like to express our sincerest gratitude for your kind words toward our waiting staff as they strive to deliver an excellent service at all times to ensure our guests fully enjoy their dining experiences among us. Looking forward to hosting you again in the near future. Kind regards, Front office manager, Faith Misigoh.

Great great great

TripAdvisor rating 5.0/5

ntnkariuki TripAdvisor review

Friendly services from Njoki She is amazing. The food was also terrific and served in time. The environment was lovely and nice for friends meeting. We loved the services and the food. Njoki is a great lady with a happy soul. Would come again and again.

Dear ntnkariuki, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at ibis Styles Westlands was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, Front office manager, Faith Misigoh

5star service

TripAdvisor rating 5.0/5

pauline m TripAdvisor review

Had a great experience at kilele restaurant....service from perpetual was excellent....had the best food n drinks recommendation from her and she kept checking up on us...perpetual u r a star...also loved the beautiful view from the restaurant...

Dear paulinemB3883PY, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at ibis Styles Westlands was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, Front office manager, Faith Misigoh

Amazing branding

TripAdvisor rating 5.0/5

Garang K TripAdvisor review

Best food I've ever had. Good customer service. Everyone must try the new panini's they are absolutely amazing. The coffee is on point too. Poggers

Dear garangk2019, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind Regards, Front office manager, Faith Misigoh.

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Other web-users rate our hotel

  • 335 reviews 9.5/10 Location
  • 878 reviews 6.8/10 Room
  • 1,588 reviews 9.4/10 Service
  • 28 reviews 7.4/10 WiFi
  • 410 reviews 3.2/10 Comfort
  • 362 reviews 8.9/10 Cleanliness
  • 274 reviews 8.9/10 Breakfast
  • 271 reviews 9.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.