Mercure Bangkok Sukhumvit 11 4 stars

Customer review rating (ALL Rating) 4.6/5 1,110 reviews

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Mercure Bangkok Sukhumvit 11 - Image 1
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18 Sukhumvit Soi 11, Nana, Khlongtoey, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Right in the heart of Sukhumvit

  • Few steps from BTS Nana

  • Convenient access to multiple restaurants

  • Comfortable Hotel Tuk Tuk service to nearby locations

  • Short distance to department stores

Our accommodation(s)

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Hotel location

Mercure Bangkok Sukhumvit 11

18 Sukhumvit Soi 11, Nana, Khlongtoey
10110 BANGKOK
Thailand

GPS:13.742845, 100.556872

Telephone
Fax +66 2 120 8889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,110 reviews

TripAdvisor Rating  4.5/5  1,696 reviews

Certificate of excellence 2024

An excellent choice of a hotel on Sukhumvit 11

TripAdvisor rating 5.0/5

WorldTravelerAsia TripAdvisor review

My stay at the Mercure Bangkok Sukhumvit 11 was excellent and I will return. The virtues of the hotel are many. One.... is that it's on a very happening street, Sukhumvit 11 (filled with restaurants, bars, etc) so there is a lot of street life. Plus the hotel was totally refurbished a number of years ago and the rooms are fresh, modern, nicely decorated, and clean, plus have excellent bathroom. Also, there are two good restaurants attached to the hotel---one the steakhouse (expensive) but also Lily Fu, which is excellent, and has to be complimented for a really wonderful breakfast buffet which varies slightly every day and offers a lot of good options (for lunch/dinner it's Asian Fusion---and a nice bar). Before I stayed here at the Mercure, on my last trip I came for the breakfast buffet with friends who said it was great and they were right and it introduced me to the hotel. When in Bangkok and I don't stay at hotel on the Chao Phraya River, I've often stayed on Sukhumvit 11 so I am very familiar with many of the hotels here----the Citadines 11 (low rise) (always a good value but small and getting a bit older but where I used to stay and no charm or lobby to speak of), the Holiday Inn Express (low rise) which is actually very nice value and well maintained and has a nice coffee house on it's main floor but not nearly as nice as the Mercure, and my other favorite is the Aloft Sukhumbit 11 (part of the Marriott chain) where I've often stayed has a very nice staff and a breakfast with a nice view (but the breakfast buffet is not as good as the Mercure). Plus the Mercure has a larger pool area which the Aloft does not have. The other nice thing about the Mercure is the staff is very friendly, and everyone at the "front desk" learns your name very quickly, so it's personalized service. Note some nights you may hear the music from the street (doesn't bother me at all---it might some people) but the rooms look in two directions, and one side of the hotel doesn't overlook Sukhumvit 11 so you can avoid the music that happens on some nights. The hotel is a high rise so you have nice views of the city. And again, the location is fun, and I've known a lot of people who come to Bangkok and book a hotel, and sometimes a nice one, in a dead/boring location but Sukhumvit 11 is definitely a central fun street. (and there's also a market just a block and a half away). And you've got two really nice restaurants that are part of the hotel (although not owned by the hotel) and I've also stayed at much more expensive hotels on the Chao Phraya River, which I also love but these are much much much more expensive (the magical Mandarin Oriental, the Shangri La, the Peninsula etc) but the local neighborhood isn't as fun as Sukhumvit but the river is magical. So bottom line is that I can definitely recommend this hotel for the value and location and the friendly staff and nice clean and modern rooms. And they have the great breakfast buffet to start the day off with if you want. And I will return. This stay was supposed to be one night and I was going to change hotels, but I liked it so much I just kept extending my time here. This is part of the Accor Group of Hotels...

Great Service

Customer review rating 4.5/5

Gerard Business - Confirmed reviews ALL

Polly and the staff at the hotel were extremely good to us. Great service and very helpful. My one criticism would be the technology of the televisions getting a bit old with no access to OUR netflix account and access to youtube continuing to have the staff reset the system. We gave up in the end. But we love the area and the facilities are good. I would suggest the pool bar not have a sign for Chang Beer on tap ... then to be continuosly told that it's not available. Just take the sign down!

Dear Gerard, Thank you for sharing your feedback with us. We are delighted to hear that Polly and the rest of the team provided you with excellent service during your stay. Your kind words are truly appreciated. We value your constructive criticism regarding the technology of the televisions and the inconvenience you faced with accessing your Netflix account and YouTube. Please be assured that we will review this aspect to enhance our guests' overall experience. Regarding the pool bar signage, we apologize for any confusion caused by the availability of Chang Beer on tap. Your suggestion to remove the sign if the beer is not available is duly noted, and we will address this internally. We are pleased that you enjoyed the area and found the facilities satisfactory. Should you decide to stay with us again, we look forward to providing you with an even better experience. Warm regards, Apiradee Choojiew, Front Office Manager

Good stay

Customer review rating 4.5/5

Mhg Business - Confirmed reviews ALL

Good stay as usual

I prefer this hotel, firstly the location, secondly the cleanliness and peace of mind

Customer review rating 5.0/5

Ali F. Solo - Confirmed reviews ALL

For me, I prefer this hotel the fourth time I stay in it, and all the staff are kind and helpful

Dear Ali F., Thank you for choosing Mercure Bangkok Sukhumvit 11. We are delighted to hear that you appreciate our prime location, cleanliness, and peaceful ambiance. It's truly rewarding to welcome a returning guest like you. Rest assured, our team is dedicated to providing kind and helpful service to all our guests. We look forward to welcoming you for the fifth time! Warm Regards, Apiradee Choojiew, Front Office Manager

Perfect stay in Bangkok

TripAdvisor rating 5.0/5

mariaz1311666 Friends getaway - TripAdvisor review

Great location , close to all tourist places! Nice breakfast and very professional Front Office Team! Thank you! Definitely will back😊

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Other web-users rate our hotel

  • 1,037 reviews 9.2/10 Location
  • 1,130 reviews 8.5/10 Room
  • 1,108 reviews 9/10 Service
  • 25 reviews 7/10 WiFi
  • 661 reviews 8/10 Comfort
  • 630 reviews 8.8/10 Breakfast
  • 421 reviews 8.6/10 Cleanliness
  • 217 reviews 9.5/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.