Novotel Bangkok Sukhumvit 4 4 stars

Customer review rating (ALL Rating) 4.6/5 584 reviews

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27 Sukhumvit 4, Klongtoey, 10110 BANGKOK, Thailand

Description

Hotel extras

  • 20-minute Airport Link train-ride to Bangkok

  • "Outdoor garden pool and fitness centre"

  • RedSquare Rooftop Bar with Bangkok view

  • Complimentary Shuttle service to Nana BTS station (conditions apply)

Our accommodation(s)

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Hotel location

Novotel Bangkok Sukhumvit 4

27 Sukhumvit 4, Klongtoey
10110 BANGKOK
Thailand

GPS:13.739315, 100.553097

Telephone
Fax +66 2 659 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

Savour the best of Asian cuisine and Western favourites at our 96 seater Food Exchange restaurant. Friendly staff at this chic All Day Dining venue serves meals that excite the palate. It is located on level 1 and offers street views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  584 reviews

TripAdvisor Rating  4.5/5  641 reviews

Certificate of excellence 2023

Highly Recommended

TripAdvisor rating 5.0/5

Gary N TripAdvisor review

Another excellent stay at Novotel Soi 4. Rooms are clean and modern, the food at the lobby cafe (food exchange) was good, and the rooftop pool gets lots of sun. The staff are also very friendly and helpful, especially Ms May who works at the front desk.

Dear Valued Guest, Thank you for sharing your stay experience with us. It is our great pleasure to learn that your overall stay was pleasant. During the stay you found the room was nice, clean and comfortable. In addition, you enjoyed the delicious food at our restaurant Food Exchange. At Novotel, we strive to provide the excellent services for our guest and are truly appreciated to know that our staff were able to deliver the beyond services for you during the stay especially Ms. May from the front desk. Your kind words will be shared to her to recognize her wonderful job. We all look forward to welcoming you back once again. Best Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Low Cost For Good Quality

TripAdvisor rating 5.0/5

NH0010 TripAdvisor review

Needed a hotel for 10 nights and choose this one based on price and quality from our past stays years ago. Fortunately, little had changed. The room was sufficiently comfortable for the long stay, and was cleaned promptly each day. The staff members were very friendly and helpful. The location is just on the fringe of all the craziness of soi 4, but was calm enough as we liked.

Dear Valued Guest, We are grateful for your loyalty and thank you for giving us the top score on TripAdvisor. It is so heartwarming to know that you liked our hotel and that you found the room was nice, clean and comfortable during your stay. The staff were able to provide you the excellent service. In addition, the hotel location was convenient for your stay. Providing the most seamless experience for the guests is our goal and we are delighted to read that we met your expectation. We cannot wait to serve you another memorable stay! Look forward to seeing you in the near future. Kind Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Enjoyable location

Customer review rating 5.0/5

Mike Couples - Confirmed reviews ALL

Room excellent, infinity pool with great view of bangkok nana and surrounds. Close to good eating and entertainment

Unhappy Customer

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

There was a lizard in the room and then hotel manager says in Thailand its normal

Dear valued guest Thank you for taking out time for sharing your comments and kindly accept my sincere apology on behalf of our team regarding the unexpected incident you experienced during your stay with us. Discovering a lizard in your room is certainly not reflective of the high standards of cleanliness and guest experience we strive to uphold at our hotel. Upon receiving your report, our manager on duty and associates responded immediately to address the concern and offered assistance, including the option to relocate to another room. We understand the timing was not convenient due to your children being close to bedtime, and we respect your decision to remain in the room. Please be assured that we take this matter very seriously. In response to your experience, we have already initiated additional measures to enhance our pest control protocols to ensure that such an incident does not recur. Our team is committed to maintaining a clean and comfortable environment for all our guests, and we are taking comprehensive steps to further improve our services. Moreover, we have instructed our housekeeping team to provide an extra blanket promptly for your son’s comfort. We want to ensure that the rest of your stay is as pleasant and comfortable as possible. We truly value your feedback and appreciate you bringing this matter to our attention. It is our hope that we can regain your trust and demonstrate the high standards of guest service and care that are the hallmark of our brand. Once again, we apologize for this incident and thank you for your understanding. We look forward to serving you better in the future. Warm regards, Hotel Management

Great location with a fantastic view

Customer review rating 5.0/5

Gerard Business - Confirmed reviews ALL

Fast internet, amazing view of city. Great location.

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Other web-users rate our hotel

  • 1,055 reviews 9.1/10 Location
  • 1,180 reviews 8.3/10 Room
  • 1,238 reviews 9/10 Service
  • 35 reviews 8.6/10 WiFi
  • 554 reviews 8.9/10 Cleanliness
  • 493 reviews 8.7/10 Breakfast
  • 459 reviews 7.8/10 Comfort
  • 254 reviews 8.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.