Mercure Jakarta Cikini 4 stars

Customer review rating (ALL Rating) 4.6/5 597 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 10 modern meeting rooms and 1 Ballroom with complete facilities

  • In room Spa & Massage service

  • Infinity Rooftop Swimming Pool & Fitness Center

  • Strategic location with easy access to city center and tourist attractions

  • Located in the heart of the city of Jakarta's and easy access to Sudirman, SCBD

Our accommodation(s)

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Hotel location

Mercure Jakarta Cikini

Jalan Cikini Raya No 66, Menteng - Jakarta Pusat
10330 JAKARTA
Indonesia

GPS:-6.194204, 106.839144

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

DE'KAFE RESTAURANT

Our 4-star hotel in central Jakarta offers a wide variety of international and local culinary options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  597 reviews

TripAdvisor Rating  5.0/5  1,368 reviews

Certificate of excellence 2023

Jhovan

TripAdvisor rating 5.0/5

Jhovan D TripAdvisor review

Rooms are very comfortable, foods and beverages in the restaurant is very delicious. Mr. Puji gives an excellent service during our stay in Mercure. Hotel locations are very strategic, there are lots of foods you can found around the hotel.

Good service and comfort room during meeting and enjoy meeting with family. Keep warm and good service for future Mercur

TripAdvisor rating 5.0/5

ben t TripAdvisor review

Good service and comfort room in the centre of city Jakarta. Keep the service good. Breakfast good and. Mr Puji give service good and warm greeting while breakfast. Offer for the breakfast and coffee more while enjoy breakfast. Keep the service good !

Dear Valued Guest, Thank you for your wonderful review! We're delighted to hear that you enjoyed our good service and comfortable rooms in the heart of Jakarta. We appreciate your kind words about our breakfast and the excellent service provided by Mr. Puji. Your suggestion for offering more breakfast options and coffee during breakfast is duly noted and will be considered for improvement. Rest assured, we are committed to maintaining the quality of our service. We look forward to welcoming you back in the future. Thank you for choosing us! Sincerely, Lisa P Sanjoyo General Manager

Great location, excellent service

Customer review rating 4.5/5

Akj Couples - Confirmed reviews ALL

Leisure stay, location is really good, staff have great customer service and very polite.

Dear Mr. Arjun J., Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed your leisure stay with us and found our location to be excellent. Providing exceptional customer service is a top priority for us, and we're delighted that our staff exceeded your expectations with their politeness and professionalism. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future. Thank you for choosing our hotel! Sincerely, Stephanie Mahardita Asst Guest Experience Manager

Strategic location.

Customer review rating 5.0/5

Nur Solo - Confirmed reviews ALL

Near to train and TIM. Train is one Line with old town. Room is clean and comfortable.

Dear Mrs. Nur S., Thank you for your review! We're pleased to hear that you found our location convenient, with easy access to both the train station and Taman Ismail Marzuki (TIM). It's great to know that our hotel is situated on the same line as the old town, providing additional convenience for exploring the area. We're also delighted that you found our rooms to be clean and comfortable. Your feedback is valuable to us, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you for choosing us! Sincerely, Stephanie Mahardita Asst Guest Experience Manager

A great venue to eat/ Drink in Jakarta

TripAdvisor rating 5.0/5

Melanie B TripAdvisor review

This hotel is very friendly. The staff are great and very accommodating. Hotel is very clean. Saturday night “ meat lovers buffet” is amazing and great value for money. The hotel has a roof top bar for drink & food and the friendly bar man is great nothing too much trouble for him. They have a band fri/ sat night. Well worth a visit if you are in Jakarta. You don’t need to be a resident to eat in the restaurant or to visit the roof top bar. Def 5*

Dear Mrs. Melanie, Thank you for your wonderful review! We're thrilled to hear that you found our hotel to be very friendly, with great and accommodating staff. It's fantastic to know that you appreciated the cleanliness of our facilities. We're delighted that you enjoyed our "meat lovers buffet" on Saturday night and found it to be amazing and of great value. Our rooftop bar indeed offers a fantastic atmosphere for drinks and food, and we're glad that our bartender provided excellent service. The live band on Friday and Saturday nights adds to the vibrant ambiance. We appreciate your recommendation and are honored by your 5-star rating. Whether you're a guest or a visitor, we're delighted to provide a memorable experience. We hope to welcome you back soon. Thank you for choosing our hotel! Sincerely, Lisa P Sanjoyo General Manager

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Other web-users rate our hotel

  • 148 reviews 8.5/10 Location
  • 508 reviews 8.6/10 Room
  • 690 reviews 9.1/10 Service
  • 16 reviews 8.9/10 WiFi
  • 522 reviews 9.1/10 Food
  • 302 reviews 8.5/10 Cleanliness
  • 194 reviews 9/10 Breakfast
  • 177 reviews 8.8/10 Amenities

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