Sofitel Kuala Lumpur Damansara 5 stars

Customer review rating (ALL Rating) 4.4/5 2,270 reviews

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Sofitel Kuala Lumpur Damansara - Image 1
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No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur, 50490 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • Four exquisite food & beverage outlets that blends local flavours with French gastronomy.

  • A comprehensive meeting rooms and ballroom with state-of-the-art facilities.

  • 5 minutes' walk to Pusat Bandar Damansara MRT Station with close proximity to KL Sentral.

  • A luxurious 5-star hotel in one of the most affluent neighborhoods in KL, Damansara Heights.

  • Home to the country's first luxury hotel with a spa that offers hammam by Sofitel Spa.

Our accommodation(s)

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Hotel location

Sofitel Kuala Lumpur Damansara

No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur
50490 KUALA LUMPUR
Malaysia

GPS:3.14675, 101.661444

Telephone
Fax +60 3-2720 6618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,270 reviews

TripAdvisor Rating  4.5/5  1,530 reviews

Certificate of excellence 2023

Happy Staycation👍

Customer review rating 4.5/5

Henryss Families - Confirmed reviews ALL

Extremely satisfied staycation with Sofitel Damansara, the hotel located at city, nearby a lot of shopping centre and easy to get there. The hotel are clean and very comfortable with very friendly crews. The breakfast offered various kind of menus with delicious taste. Highly recomended hotel👍 Thank you very much for our experience staycation🙏

Dear Henry Soepena S., We're absolutely thrilled to hear that you had an extremely satisfying staycation at Sofitel Damansara. Your glowing review warms our hearts. It's fantastic to know that you found our location convenient, our hotel clean and comfortable, and our staff friendly. We're delighted that you enjoyed the delicious breakfast options and appreciated our efforts in supporting environmental initiatives. Your feedback about the booking experience and our free benefits is greatly appreciated. Thank you for recommending Nizza as well. We can't wait to welcome you back for another wonderful staycation soon. Regards. N. Mageswary - Guest Experience

Fabulous hotel!

Customer review rating 5.0/5

Tjn Families - Confirmed reviews ALL

Loved every moment! Very comfortable, with friendly and efficient staff.

Dear Alasdair R., Thank you so much for your glowing review. We're thrilled to hear that you loved every moment of your stay with us. Providing a comfortable experience with friendly and efficient staff is always our goal, so it's fantastic to know we hit the mark. We're glad your booking experience was smooth and that cleanliness met your expectations. We'll be sure to pass along your appreciation to the front door team. Looking forward to welcoming you back for another fabulous stay soon. Regards. N. Mageswary - Guest Experience

Feels like normal room is better

Customer review rating 2.5/5

Von Solo - Confirmed reviews ALL

Getting a suite the other day but felt like normal room better. And I was asking for cleaning, called two times, no one bother. Till I need to go recep and ask again.

Dear Chooi Yuk N., Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your recent stay. It's disheartening to hear that the suite didn't meet your expectations and that there were issues with the cleanliness and response to your requests. We'll address these concerns with our team to ensure such lapses don't recur in the future. We're glad to hear that you found our customer service experience positive, and we appreciate your patience and understanding. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay. Regards. N. Mageswary - Guest Experience

Customer review rating 4.5/5

Brendon Couples - Confirmed reviews ALL

Overall was good, the water pressure from rain shower is a little soft, curtains required to do some fixing as it's hard to move it, mini bar area has some sticky sort of liquid, it sticks on the back of the phone covers, breakfast was good but if there's much more varieties would be great.

Dear Gia Jun L., Thank you for taking the time to provide us with your feedback. We're glad to hear that your overall experience was good, but we apologize for the inconveniences you encountered during your stay. We'll address the issues with the water pressure in the rain shower and the curtains to ensure they're promptly fixed for our future guests. Additionally, we'll investigate the matter with the sticky liquid in the mini-bar area to improve cleanliness standards. Your comments regarding breakfast variety are noted, and we'll certainly explore ways to enhance our offerings further. Thank you for appreciating the room condition and the variety of items offered. We'll work on providing more special items on each counter as well. We value your feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future. Regards. N. Mageswary - Guest Experience

Service so good and location as well

Customer review rating 5.0/5

Shirley X. Couples - Confirmed reviews ALL

This hotel all staff service so good and welcoming. Especially, concierge who worked at 10/04 public holiday morning shift . They helped us calling grab. Thank you a lot and we will come back next time

Dear Meihan X., Thank you for your kind words and for choosing to stay with us. We're delighted to hear that you found our staff welcoming and experienced excellent service during your stay. We'll make sure to pass along your compliments to our concierge team, especially those who assisted you on the public holiday morning. Your appreciation means a lot to us, and we're thrilled that you had a positive experience overall. We apologize for any inconvenience regarding the room smell and assure you that we'll address this promptly. Thank you for bringing it to our attention. We look forward to welcoming you back on your next visit. Regards. N. Mageswary - Guest Experience

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.