Sofitel Istanbul Taksim

Customer review rating (ALL Rating) 4.2/5 587 reviews

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Description

Hotel extras

  • Located in the heart of Istanbul, at Taksim Square

  • 35-minute drive to Istanbul Airport

  • Spacious suites and rooms with impressive views of the Bosphorus

  • Impeccable dining options offering local and French flavors

  • Rooftop Pool & Sofitel Spa inspired by traditional Turkish rituals

Our accommodation(s)

Hotel location

Sofitel Istanbul Taksim

Gumussuyu Mah, Siraselviler Cad No 13, Taksim
34437 ISTANBUL
Turkey

GPS:41.036028, 28.985102

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  587 reviews

TripAdvisor Rating  4.5/5  764 reviews

Certificate of excellence 2023

Excellent staff and great place to eat

TripAdvisor rating 5.0/5

Safari759341 TripAdvisor review

Excellent service and extremely kind staff, specially Farmaan who was so kind and helpful. He suggested some lovely food options and was great to talk to. Thank you!!

First trip to Istanbul (5 days)

TripAdvisor rating 5.0/5

Bárbara B TripAdvisor review

Nice located hotel in the heart of the city next to Taksim place. A warm welcome at the reception. The rooms are very comfortable. Excellent bar service by Mr. Farmaan, very professional and friendly! We recommend this hotel for a stay in Istanbul 🙌🏽

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ertugrul Erduran Guest Experience Supervisor

Nice hotel but the loud music!

TripAdvisor rating 3.0/5

gavinc699 Families - TripAdvisor review

I found this hotel generally very good. The hotel, room, breakfast, pool and staff were all very good. The location was very good. You can get to the airport quite easily via the metro system (M2 and M 11) if you do not want to take a taxi. Taksim metro is just around the corner and a short walk will take you to the T1 Tram stop into Sultanahmet. The only downside was the loud music from the top floor bar. It's every night and stops around midnight to 1AM. We were on the 7th floor with a Bosphorus view. I believe the bar is on 9th floor. I'm guessing with a cheaper room on the other side of the building, it will have been be a lot quieter? I know it was not all night, but as far as I'm concerned and at this price point, it's not acceptable. It's a-shame because I did like this hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Istanbul Taksim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ertugrul Erduran Guest Experience Supervisor

Professional & Attentive Customers Service

Customer review rating 4.5/5

Maria M. Couples - Confirmed reviews ALL

Since our last visit in October 2023 there has been a huge improvement on customer service. Very attentive staff and having the special touches made by the hotel for my birthday made it an extraordinary experience.

Dear Maria M., We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ertugrul Erduran Guest Experience Supervisor

In the heart of Istanbul

TripAdvisor rating 5.0/5

368rachidb TripAdvisor review

Amazing stay at Sofitel Taksim place hôtel. Well located, confortable room, nice Breakfast, in front of Taksim place and of public metro and local transports. A special shout out to the amazing Ankit at the Millenium lounge. Always smiling, really helpfull and going to the extra miles for his guest. He made our stay at Sofitel wonderfull and unforgotable. Thank you Ankit for your dedicated services with us and the family and do not change please. You are an important asset for Sofitel and ALL ACCOR GROUP of hotels and I know for sure that you carreer with them will be a success. I am travelling all year long all over the world and I did not see many employees like you. You're a star in ALL ACCOR galaxy !!!!

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ertugrul Erduran Guest Experience Supervisor

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Other web-users rate our hotel

  • 688 reviews 9.3/10 Location
  • 784 reviews 7.9/10 Room
  • 1,336 reviews 8.3/10 Service
  • 5 reviews 9.3/10 WiFi
  • 375 reviews 7.2/10 Cleanliness
  • 357 reviews 6.8/10 Comfort
  • 309 reviews 7.1/10 Breakfast
  • 253 reviews 7.9/10 Vibe

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