Ibis Styles Paris Gennevilliers 3 stars

Customer review rating (ALL Rating) 3.9/5 358 reviews

Ibis Styles Paris Gennevilliers - Image 1
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6 Avenue Du General De Gaulle, 92230 HOTEL PARIS GENNEVILLIERS, France

Description

Hotel extras

  • Standard room

Our accommodation(s)

Hotel location

Ibis Styles Paris Gennevilliers

6 Avenue Du General De Gaulle
92230 HOTEL PARIS GENNEVILLIERS
France

GPS:48.933, 2.303949

Telephone
Fax +33 1 41 21 02 29

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • Room service

HOSPITALITY

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  358 reviews

TripAdvisor Rating  3.0/5  43 reviews

Well located, clean comfortable, good breakfast

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Well located, clean comfortable, good breakfast

Dear SUSAN S., We very much appreciate your comments regarding your stay at the ibis Styles Paris Gennevilliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Expected better

Customer review rating 2.0/5

Alex123 Families - Confirmed reviews ALL

The room was clean when we arrived so no issue here. The sound insulation from the street is not good and can hear noise all the time. Same for the heat, I could feel cold weather coming into the room while the window was closed. Automatic heating didn't work and the radiator took long time to warm up the room. Also website stated spoken languages - French, English, but only 1 person could talk a bit of English and wasn't available all the time.

Dear DALIUS K., Thank you for taking the time to tell us about your experience at the ibis Styles Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Average

Customer review rating 2.0/5

Nitin Families - Confirmed reviews ALL

Either stop charging for breakfast or improve it. Have English speaking people at the reception. The lady during the breakfast hours was very rude.

Dear NITIN K., Thank you for taking the time to tell us about your experience at the ibis Styles Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Cold room

Customer review rating 3.0/5

Keith Business - Confirmed reviews ALL

Room wasn't heated. Small heater insufficient for room. Unable to drain bathroom sink

Dear KEITH E., Thank you for taking the time to tell us about your experience at the ibis Styles Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

But unfortunately bad smells from bathroom plumbing

Dear Anonymous, Thank you for your review and for sharing your experience with us. We appreciate your feedback. At Ibis Styles Paris Gennevilliers, our commitment is to provide a comfortable and enjoyable stay for all our guests, and we regret that this was not the case. However, we are glad that you found the location to be convenient. We strive to deliver the highest standards of hospitality and hope you will give us another chance in the future. Sincerely, Ibis Styles Paris Gennevilliers Manager

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Other web-users rate our hotel

  • 207 reviews 8.9/10 Location
  • 395 reviews 6/10 Room
  • 371 reviews 7.5/10 Service
  • 251 reviews 5.4/10 Breakfast
  • 190 reviews 6.6/10 Cleanliness
  • 92 reviews 9.1/10 Vibe
  • 90 reviews 2.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.