Mercure Bedford Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 587 reviews

Best price
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Mercure Bedford Centre Hotel - Image 1
Mercure Bedford Centre Hotel - Image 2
Mercure Bedford Centre Hotel - Image 3
Mercure Bedford Centre Hotel - Image 4
2 St Marys Street, MK42 0AR BEDFORD, United Kingdom

Description

Hotel extras

  • Conference venue for up to 450 guests with private bar and 7 meeting rooms

  • Stunning views over the River Great Ouse from the restaurant, bedrooms and event space

  • Bar area with live sports channels available

  • On-site parking

  • City centre location with great transport links

Our accommodation(s)

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR BEDFORD
United Kingdom

GPS:52.133977, -0.465752

Telephone
Fax +44 1234 799902

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Riverside Restaurant

Head to our Riverside Restaurant to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  587 reviews

TripAdvisor Rating  4.0/5  210 reviews

Certificate of excellence 2023

Top place to stay.

TripAdvisor rating 5.0/5

Bodie72 Business - TripAdvisor review

Not a bad stay at all, Rooms a little tired but still good. Car park is a touch small but there’s nothing the hotel can do about that. Where this hotel excels is in its staff they are brilliant but two for me stand out and I’m going to name them as they deserve it so hats off to Love and Nas you guys rock.

Only thing going for the hotel is the Front office staff and convenience and closeness to our client (as we don't like to drive too much in the morning)

Customer review rating 2.5/5

Pan Business - Confirmed reviews ALL

I feel that the hotel is stuck in a time warp .. i have been staying with you for over 10yrs and in that time nothing seems to have changed except the managers, the staff (Front office especially) makes the stay reasonable. However any issue, suggestion or problems(not small things like no shampoo etc for which they are able to help ) they are totally helpless. I almost feel that this survey is a tick box exercise, that needs to be done due to it being the start of the financial year, and no action will be taken. Additionally i feel the feel with the hotel is, people will stay irrespective of the service we provide because we are central and significant lack of other reasonable hotels in the area apart from the Swan. I think you owe it to residents and more importantly the staff to have a bit of pride to say they work or stay at the Mercure Bedford .. rather or colleagues saying why don't to travel and stay in MK and there are much better hotel. I make no apologies if this response is to blunt ... but you seriously need to upgrade your hotel if you want attract more residents (a number of my team members have already decided to stay in MK)

Clean , well presented rooms hotel staff friendly,

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

I had possibly the worst stay in a hotel of my life, and unsure of why - The crux of it is I didn't sleep well at all. To hot, couldn't get comfortable in the bed - Aircon adjusted down to chill room , but second night still didn't sleep well. Was it me or the room, or outside noise no idea? The room is well presented and clean. Aircon cooled the room, I was just conscious of it running. Breakfast was lovely with a good selection Staff were friendly and helpful.

Disaster

Customer review rating 0.5/5

Valere Solo - Confirmed reviews ALL

The first room had no security chain, being on my own this required. The second room the curtains fell down when I tried to close them. It took ages getting someone to pick up at reception. The receptionist wasn’t able to rehang them. The third bedroom again had no security chain and I also noticed the chairs were stained. By this time I was losing the will to live. Finally after traipsing from room to room the final room was okay even though it had a miserable outlook

Poor customer services

Customer review rating 1.0/5

James Business - Confirmed reviews ALL

Rude and unhelpful staff .

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Other web-users rate our hotel

  • 529 reviews 9/10 Location
  • 1,057 reviews 6.4/10 Room
  • 822 reviews 8.5/10 Service
  • 12 reviews 7.7/10 WiFi
  • 390 reviews 5.7/10 Cleanliness
  • 314 reviews 7.4/10 Breakfast
  • 12 reviews 0.7/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.