Mercure Bedford Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 591 reviews

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Mercure Bedford Centre Hotel - Image 1
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Mercure Bedford Centre Hotel - Image 3
Mercure Bedford Centre Hotel - Image 4
2 St Marys Street, MK42 0AR BEDFORD, United Kingdom

Description

Hotel extras

  • Conference venue for up to 450 guests with private bar and 7 meeting rooms

  • Stunning views over the River Great Ouse from the restaurant, bedrooms and event space

  • Bar area with live sports channels available

  • On-site parking

  • City centre location with great transport links

Our accommodation(s)

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR BEDFORD
United Kingdom

GPS:52.133977, -0.465752

Telephone
Fax +44 1234 799902

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Riverside Restaurant

Head to our Riverside Restaurant to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  591 reviews

TripAdvisor Rating  4.0/5  221 reviews

Certificate of excellence 2024

Good Stay

Customer review rating 4.5/5

Rosemary S. Couples - Confirmed reviews ALL

The staff were brilliant. Loved the decor. Room was great with views. Exellent Value.

Dear Rosemary S., Thank you for your positive feedback! We are delighted to hear that you enjoyed our brilliant staff, decor, and the great views from your room. We strive to provide excellent value to all our guests. We look forward to welcoming you back soon! Warm Regards M Islam Front Office Manager

Nice big room with a view but TV NOT WORKING!

Customer review rating 4.0/5

Mike R. Friends - Confirmed reviews ALL

Arrived Saturday pm 27th April. Collapsed on bed to chill out with TV. No signal! Reception sent up a young man who kindly got Channel 5 working and we thanked him. After he had gone we tried other channels but nothing found. Even CH 5 disappeared. Reception: "No maintenance man till Monday". Only staying the one night! I emailed the manager and on Monday got a response, apology and a discount (thanks for that). BUT I REALLY DO THINK YOU SHOULD CHECK THE TV WORKS BEFORE EACH NEW GUEST SINCE THERE ARE OBVIOUSLY SIGNAL/CABLE PROBLEMS IN THAT ROOM (511). Found this hassle really annoying after a long drive! Regards, Mike R. (Brighton)

Dear Mr. R., Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the TV signal in room 511. Rest assured, we have taken note of your suggestion to ensure the proper functionality of all amenities before the arrival of each guest. It was a pleasure to read that you appreciated the discount offered as a gesture of goodwill. Your comfort is our top priority, and we are committed to improving our services based on valuable feedback like yours. We hope to welcome you back for a flawless stay in the future. Warm regards, M Islam Front Office Manager

Very pleasant location, nice room

Customer review rating 3.5/5

Peter S. Friends - Confirmed reviews ALL

Booked two rooms for one night. Rooms were fine although some communal areas a bit tired. Lovely views over the river towards the Swan where I normally stay, but they were full. Pluses - car park (the one in the Swan is often full which is a major pain) while yours was not, room, views, good value - minuses (bar dead as a dodo - unlike the Swan!!, breakfast dull but nice views, fire alarm at 3 am!! OK not your fault and you delivered an apology pretty quick - probably some fool having a cigarette and suspect the apology letter is always ready to go!!). Overall would certainly stay there again.

Dear Peter S., Thank you for sharing your feedback about your recent stay at Mercure Bedford Centre Hotel. We are delighted to hear that you found the location pleasant and enjoyed the nice room with lovely views over the river. We appreciate your kind words about the car park availability and the value we offer. We have noted your comments about the communal areas and will address this accordingly. Regarding the breakfast and the bar, we will review our offerings to enhance the overall experience for our guests. We sincerely apologize for the inconvenience caused by the fire alarm and appreciate your understanding in such unexpected situations. We look forward to welcoming you back and providing you with an improved stay experience. Warm regards, M Islam Front Office Manager

Satisfied

Customer review rating 4.0/5

Nice Couples - Confirmed reviews ALL

It was fantastic

Highly recommended hotel to stay in Bedford, UK

TripAdvisor rating 5.0/5

ahujaankit100 TripAdvisor review

Everything about the Mercure Bedford hotel was exceptional. It was very clean, stylish with excellent service in where we had breakfast. Room itself was well equipped and had a nice river view. Special thanks to Elisabet & Moin (Front office Team) and Meera (Restaurant) for such a great hospitality.

Dear ahujaankit100, Thank you for recommending Mercure Bedford Centre Hotel. We are delighted to hear that you enjoyed the exceptional service, cleanliness, and stylish atmosphere during your stay. It's wonderful to know that our team members Elisabet, Moin, and Meera contributed to making your experience memorable. We look forward to welcoming you back soon! Warm regards M Islam Front Office Manager

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Other web-users rate our hotel

  • 527 reviews 8.9/10 Location
  • 1,068 reviews 6.5/10 Room
  • 820 reviews 8.3/10 Service
  • 14 reviews 7.5/10 WiFi
  • 394 reviews 5.4/10 Cleanliness
  • 326 reviews 7.4/10 Breakfast
  • 75 reviews 5.4/10 Bar
  • 13 reviews 2.5/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.