Mercure Cardiff North Hotel 3 stars

Customer review rating 3.9/5 77 reviews
Mercure Cardiff North Hotel
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Room 1

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Children's age
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Hotel extras

  • Just 15 minutes away from Cardiff city centre

  • Easy access to the M4

  • Free onsite car parking available

  • 10 conference rooms for hire to suit any event

  • Complimentary Wi-Fi throughout the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Optic fiber technology provides the highest possible speed of Internet connection.
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)

Hotel location

Mercure Cardiff North Hotel

Circle Way East
Llanedeyrn
CF239XF
cardiff
united kingdom

Check-in from 14h00

Check out up to 12h00

  • PONTPRENNAU :   57 AND 58 CARDIFF CENTRAL

  • By plane

    CARDIFF AIRPORT At 40.23km / 25 miles

  • By plane

    CARDIFF AIRPORT At 40km / 25 miles

  • By boat

    FISHGUARD At 160.93km / 100 miles

  • By car

    JUNCTION 29 At 6.44km / 4 miles

  • By train

    CARDIFF CENTRAL At 8.05km / 5 miles

Our accommodations

Standard Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 23

Standard Room - 2 single beds

  • Max. number of persons: 2
  • Area: From 23

Classic room - 1 double bed

  • Max. number of persons: 2
  • Area: From 9

Classic room - 2 single beds

  • Max. number of persons: 2
  • Area: From 9

Classic Room, Family - 1 double and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 25

Privilege room - 1 king size bed

  • Max. number of persons: 2
  • Area: From 9

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Our restaurant bar and grill offer a great range of dishes that are guranteed to please, whether it be our delicious steaks or great selection of burgers and pizza.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 25

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 18 people

Find out more

Our guest reviews for
Mercure Cardiff North Hotel

100% genuine reviews from our guests

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AccorHotels Rating 3.9/5

77 reviews

Fine Perfectly adequate.

Customer review rating 3.9/5

Anonymous Friends - 16/10/2019 AccorHotels review

As above Hotel is being refurbished so public areas a bit all over the place + scaffolding + no restaurant seating but staff very friendly and accommodating and rooms attractive and comfortable We enjoyed our stay.

Very dissatisfied

Customer review rating 3.9/5

Anonymous Friends - 14/10/2019 AccorHotels review

The hotel is under refurbishment. No one explained this when I booked. The airconditioning did not work in my room and the room smelt like new paint. The food was terrible. We were at an event and the bar was not stocked with anything that the guests wanted to drink. All in all it was a very unsatisfactory stay.

Overnight stay!

Customer review rating 3.9/5

John Families - 14/10/2019 AccorHotels review

We stayed in one of the refurbished rooms which was very comfortable and clean. The staff were very friendly and efficient, check in and check out very quick and easy.

A very enjoyable stay

Customer review rating 3.9/5

Nigel B. Couples - 08/10/2019 AccorHotels review

Have stayed here many times before so glad that they are doing an upgrade was badly needed. The staff are all very friendly and very helpful especially those on reception

WSFOLD20…14652

Customer review rating 3.9/5

Brian W. Couples - 07/10/2019 AccorHotels review

Get Outlook for WSFOLD20…14652 Attn of customer care. Further to my email on the complaint I submitted in your web site. I am happy to submit again, although this may not be word fir word as my first one. Our stay at the Cardiff north Hotel. Dates. 25th to 27tb September 2019. We were nit informed that the Hotel was under renovation, and that as result it would be covered in scaffolding and green covers on the scaffolding obscuring the window, whims also preventing the window to be opened or much light getting in. I. Addition to the light issue. The room was renovated to a good standard. However, all the lights were on the bed head wall. The opposite wall is a sort of charcoal grey, thus absorbing a lot of light.( no ceiling light). So most of the room remained quite dull. This issue is purely an observation. The bathroom is tastefully refurbished. Only issue here was, getting out of the shower on the first morning, I stood on something that stuck to my foot. When I looked it was two bits of nail clippings. When we booked in we were in formed that the cost for the breakfast was £10.00 each per day. And another issue was at dinner, having ordered the meals, and my partner new what wine wanted. So she ordered and I ordered a glass of red. I thought the bill was higher than I than I expected and paid it. And I checked to see if I had an itemised bill. But no. It was the next evening when we went to the bar. We had lunch out. So we decided on a glass of wine each and a packet of crisps. It was then I understood why the previous nights dinner was dear. The wind and the crisps came to £20.00. I think £9.00 for glass of wine is extortionate. We are pensioners, so bad we taken on the breakfasts, along with wine. Would have put another £76.00 on out bill. As it was, £36.00 for. 4 glasses of wine. Was expensive. This hotel, whilst obviously improving its standard, to me is nit a 4 star Hotel, and as such I feel they should not be charging the prices they do for Breakfast Aldo’s the wine. Brian. W..

Cardiff North Hotel - Pleasant Surprise

Customer review rating 3.9/5

Sj W. Business - 02/10/2019 AccorHotels review

Given the low cost of the room and meals, my expectations were surpassed. Very comfy room, ample space, decent bathroom and facilities. Good service from local staff.

Dear SARAH-JANE W., We very much appreciate your comments regarding your stay at the The Cardiff North Hotel By AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Great place to stay

Customer review rating 3.9/5

Sue A. Solo - 30/09/2019 AccorHotels review

Stopping over for the night after a drive back from Cornwall. I was welcomed at reception on check in and had a lovely refurbished room. Breakfast the next morning was a nice relaxed affair. Staff really friendly and helpful.

Dear SUE A., We very much appreciate your comments regarding your stay at the The Cardiff North Hotel By AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Good but Room was Noisy

Customer review rating 3.9/5

Anonymous Couples - 27/09/2019 AccorHotels review

It was good but we had no warning that the hotel was having construction work being done and that was outside our room! The majority of the noise though came from the interconnecting doors. These are not sound proof and could hear the neighbours all the time so when they were up we were! I felt there was no privacy due to this. I would suggest more light in the room as there wasn't a main light, only little one. The safe didn't work either but not a major problem for us. Brilliant breakfast on the weekend though. It was very disappointing considering how much was spent on the room on the break down and this didn't even include breakfast!

Dear NICHOLAS H., Thank you for taking the time to tell us about your experience at the The Cardiff North Hotel By AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kyle Griffiths

Better than expected

Customer review rating 3.9/5

Wendy Couples - 24/09/2019 AccorHotels review

Refurb of rooms has been a great success. Plenty of sockets ans USB points around the bed and workstation. Evening meal was tasty but a little expensive. Waitress was very friendly. Breakfast is not the best experience - cereals in pretentious containers foe spooning into cereal bowls using thick, shallow, wooden spoons. No wonder there's a mess on the serving surface! Cooked breakfast was rather cold.

Dear WENDY R., We very much appreciate your comments regarding your stay at the The Cardiff North Hotel By AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Very Pleased

Customer review rating 3.9/5

Clive G. Business - 24/09/2019 AccorHotels review

Parking tick Friendly staff tick Modern clean bathroom tick Comfortable bed tick Good breakfast tick Ticks all the boxes!

Dear CLIVE G., We very much appreciate your comments regarding your stay at the The Cardiff North Hotel By AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Really comfortable and staff helpful, food great!!

Customer review rating 3.9/5

Anonymous Business - 22/09/2019 AccorHotels review

Great! Clean, new room, accommodating, great food and very helpful staff. I would come again!!

Dear MELISSA D., We very much appreciate your comments regarding your stay at the The Cardiff North Hotel By AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Great hotel

Customer review rating 3.9/5

Cody Friends - 22/09/2019 AccorHotels review

The hotel is well located, extremely clean and very friendly staff

Dear CODY R., We very much appreciate your comments regarding your stay at the The Cardiff North Hotel By AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths
Customer review rating 3.9/5

Nigel D. Business - 22/09/2019 AccorHotels review

The hotel was ideally situated for us as we had travelled from the M4. Plenty of car parking space, short taxi ride to the centre of the city. Friendly staff, room was excellent and far better than Premier Inn Travel Lodge.

Dear NIGEL D., We very much appreciate your comments regarding your stay at the The Cardiff North Hotel By AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Very good, with helpful staff.

Customer review rating 3.9/5

R0ly Business - 16/09/2019 AccorHotels review

Everything went well, and it was nice to be offered free parking the following day. The nearby bus service is great and an excellent recommendation by your staff. Only comment would be about the fire doors beside our room (302). Would it be possible to put dampers on them? There was quite a lot of slams late into the night!

Dear ROLAND B., We very much appreciate your comments regarding your stay at the The Cardiff North Hotel By AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Mouldy

Customer review rating 3.9/5

Anonymous Families - 16/09/2019 AccorHotels review

The mould and damp in the bay window of room 305 was extreme worrying from a health point of view. This room should not be used for paying guests at all. I suggest these rooms are closed off as they are not safe to sleep in until the whole refurbishment has been undertaken. I have a video to send if that would be of any use

Dear JONES R., Thank you for taking the time to tell us about your experience at the The Cardiff North Hotel By AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that our maintenance team are now fully aware of the issues with this room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kyle

noisy room

Customer review rating 3.9/5

Anonymous Families - 13/09/2019 AccorHotels review

We were given a very noisy room. I guess someone had to have it! We asked to be moved, but there was nothing available. It had a constant noise - humming - coming from the roof. The receptionist could care less. The room was clean. You should give complimentary earplugs.

Very nice and comfortable

Customer review rating 3.9/5

Shakira C. Couples - 11/09/2019 AccorHotels review

Our experience was lovely the staff were very friendly, polite and knowledgeable. The beds were were very comfortable however our room did not have any veiw due to the scaffolding, on Sunday it was a beautiful sunny morning but our room was very dark also because there were no ceiling lights. So getting for a party was a bit tricky. Having said that I'm sure it will be bright once the scaffolding are down.

Dear SHAKIRA C., We very much appreciate your comments regarding your stay at the The Cardiff North Hotel By AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Noise ...

Customer review rating 3.9/5

J R. Solo - 10/09/2019 AccorHotels review

I could hear people in the room next door through the inter connect door. I could hear people outside my main door.

Great hotel for our purposes

Customer review rating 3.9/5

Kate Couples - 10/09/2019 AccorHotels review

Reception staff were excellent, very helpful and efficient. Allowed us to check in early which was much appreciated. Thin walls and a noisy neighbor slightly impacted our sleep but the room was great other than that.

A night stay in Cardiff

Customer review rating 3.9/5

Paul Solo - 09/09/2019 AccorHotels review

Good quality room hotel with ample sized free car parking. Hotel (ex Park Inn) is going through transformation upgrade to become a Mercure.

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