21c Museum Hotel Lexington

Customer review rating (ALL Rating) 4.2/5 1,746 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • One of a kind experience that combines contemporary art with luxurious, southern hospitality.

  • Innovative and local cuisine with rotating art exhibitions at Lockbox Restaurant.

  • Rotating thought provoking contemporary art exhibits reflect the global nature of art today

  • Custom designed contemporary furnishings, plush robes and Malin and Goetz bath amenities.

  • Rooms feature high ceilings and large historic windows

Our accommodation(s)

Hotel location

21c Museum Hotel Lexington

167 West Main Street
40507 LEXINGTON
United States

GPS:38.047194, -84.4975089

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Lockbox

Lockbox sources local high quality ingredients around the Bluegrass region to create thoughtful preparations and cooking techniques in a contemporary setting. Space highlights historic features and offers individual or communal tables.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,746 reviews

TripAdvisor Rating  4.5/5  1,112 reviews

Missing a little of the Wow

TripAdvisor rating 4.0/5

WilliamB474 Couples - TripAdvisor review

We have been to six 21c’s, this makes #7. Some really Wow’d me. This one was good, but the quantity of art was not here. The rooms are spectacular and the service is excellent and the space clean. We also loved their restaurant and bar scene. Being downtown near other restaurants and their historic buildings was also a plus.

Thanks William for your review. We are thrilled to know that you enjoyed your stay with us. We hope to host you again in the future. Best, Sarah and Lex Team

Great Location Lack-luster Service

Customer review rating 2.0/5

Brittany R. Couples - Confirmed reviews ALL

The room was nicely laid out with a beautiful view of downtown and was very quiet which was nice; however, I had to ask several times and wait for a mini fridge to brought up to my room. Because I’m a nursing mother, this was extremely inconvenient because I had to wait and adjust the times that pumped for them to bring it (which took 2 phone calls and a trip down to the front desk and an hour wait). My expressed milk also did not have a cool enough space while we waited because the minibar was cool and too full to really fit anything in there. Not to mention, we were late to our dinner reservations because of this. The sheets and towels had stains on them and the thermal blanket in the closet was very rough and scratchy. The bathrobe was very nice and plush, but I’d much rather have nice, plush blankets and sheets than a bathrobe. I elected for an electronic copy of my receipt and I have still yet to receive it… it’s been 2 days since I checked out. Overall, it’s a nice location and a cozy room, but I’m not overly satisfied enough to want to stay there again.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Room HVAC was loud and fan wouldn’t quiet down. Tv signal was scrambled, I pulled it from wall - guide and menu buttons didn’t work. I had to circle multiple times to get my car with valet. Asked for receipt to be emailed to me at conclusion of stay - no email sent.

Unique Hotel

Customer review rating 5.0/5

Kelly F. Business - Confirmed reviews ALL

Love the old assets mixed with modern art. Decor is great - staff super friendly

Dear Kelly F., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Lexington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah and Lex Team

The staff was friendly, helpful and professional. The room was comfortable and nicely decorated.

Customer review rating 5.0/5

Erin Couples - Confirmed reviews ALL

Our stay was short, but we would stay there again. The hotel was interesting. All staff we dealt with were great, in particular the parking valet and bartender went out of their way for us.

Dear Bobby M., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Lexington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah and Lex Team

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Other web-users rate our hotel

  • 469 reviews 8.6/10 Location
  • 902 reviews 6.9/10 Room
  • 741 reviews 7.5/10 Service
  • 14 reviews 0/10 WiFi
  • 318 reviews 4.7/10 Cleanliness
  • 275 reviews 7.6/10 Food
  • 60 reviews 6.5/10 Breakfast

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