Hotel - Mercure Penang Beach
Mercure Hotel Mercure Hotel

Mercure Penang Beach

4.0/5 1,274 reviews
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • OLD Chinese Mandarin (do not use)
    • Chinese Mandarin
    • English
    • OLD English (do not use)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Mercure Penang Beach features 220 cosy rooms and a wide variety of room configurations, overlooking the Andaman Sea. Perfect for rest and relaxation.

  • 220 rooms
  • 177 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 21 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Baby bed
    • DDI - Direct Dialing In
    • Iron in room
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Penang Beach

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,274 reviews
Friends getaway - 12/01/2019 TripAdvisor review
« 2 nights stay review »

Nice hotel with nice sea view. Room was very pleasing & pleasant. Staff were helpful too. Hotel was clean & location was convenient. Will most likely stay again in the future. I like the parquet floor & big bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Warm greetings from Mercure Penang Beach! We are very happy to know that you enjoyed your stay and more than excited to be welcoming you again. Regards, Elysa Fatin.

Family - 04/01/2019 TripAdvisor review
« Nice room but poor service »

The suite with sea view is nice n clean. But when it come to the front desk service not a customer friendly. Call house keeping service or reception from the room for 2 day, no one pick up d phone. Have to come downn to the counter to inform staff what we want.

Our hotel has responded to the review
Our hotel has responded to the review

Warm greetings from Mercure Penang Beach! We are truly sorry for having to go through what you did. We have already informed the front desk and housekeeping department and hoping your next visit will be a lot smoother. Have a good day ahead Regards, Elysa Fatin.

Couples - 26/12/2018 TripAdvisor review
« Nice hotel, but less than friendly front staff »

Nice hotel with private beach - excellent location as it is not too far away from town.Unfortunately the front desk was a letdown. Didn't feel welcomed like the other Accor group establishments and the front desk doesn't even know the benefit of Accor member loyalty tier. I know this used to be a Sheraton group hotel but it has been more than 2 months, and if I'm the management it will be an utter embarrassment.My room card failed to work every night, have to come back down to get another one, but the front desk "team leader" didn't even bother to apologise for the inconvenience. This is the worse from any Accor properties that I have stayed.Soundproffing is quite bad and the hotel housekeeping staff makes too much noise in the morning when making up rooms.

evateh Family - 13/12/2018 TripAdvisor review
« Good comfortable stay with private beach »

There are 2 lift but 1 lift close for maintenance, no problem even with 1 lift operating. Room with 2 double bed, good for family of 4. Bed is comfortable, but the quilt is heavy, recommend hotel to change to a lighter one. Beach is clean and private, less crowded.

Couples - 02/12/2018 TripAdvisor review
« Four Point to Mercure »

The hotel is recently being inducted in Accor and has some way to get to Accor Level. The hotel was amidst the change when I visited and therefore I should not be too critical in my review. The hotel has done a good job in upgrading the rooms but the doors needs to be changed. The food quality at the breakfast needs to be upgraded as well. The location is very nice and the sea view from the window was very calming.

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