Mövenpick Lausanne 4 stars

Customer review rating (ALL Rating) 4.3/5 1,873 reviews

Best price
guarantee
Mövenpick Lausanne - Image 1
Mövenpick Lausanne - Image 2
Mövenpick Lausanne - Image 3
Mövenpick Lausanne - Image 4
Ave. de Rhodanie 4, Lausanne, 1007 LAUSANNE, Switzerland

Description

Hotel extras

  • An ALLSAFE certified hotel

  • Exceptional hotel on the shores of Lake Geneva

  • Free fitness center with sauna

  • Beautiful rooms with lake view

  • 18 modular conference rooms and catering division

Our accommodation(s)

Hotel location

Mövenpick Lausanne

Ave. de Rhodanie 4, Lausanne
1007 LAUSANNE
Switzerland

GPS:46.50829, 6.624128

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MÖVENPICK RESTAURANT

Mövenpick Restaurant has a range of dining experiences with fresh, seasonal specialties. Enjoy innovative brasserie-style creations in our warm interior space or on the terrace with a view of Lake Geneva.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,873 reviews

TripAdvisor Rating  4.0/5  1,679 reviews

Certificate of excellence 2024

Well located

Customer review rating 3.5/5

Marko L. Business - Confirmed reviews ALL

Location is very good, breakfast was good, rooms are clean and convinient. Only negative thing was too warm room, have to keep Windows open to have suitable temperature, air condinion does not work properly.

Dear Marko L., Thank you for taking the time to share your recent stay at the Mövenpick Hotel Lausanne. I am delighted to read that our ideal location, rooms' cleanliness and breakfast quality positively impacted your experience with us. However, please allow me to apologize if the room temperature was too high for you. Please rest assured that I have already shared your comments to the relevant department, and we have now done the necessary to reduce the overall temperature in the hotel. We hope to have the opportunity to welcome you again soon, and that your next visit will be even more pleasant than the previous one. Sincerely, Franck Fleury, General Manager

Well located for IMD

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Everything good, except ac not working and hotel room way too hot

Dear Valued Guest, Thank you for taking the time to share your recent visit at the Mövenpick Hotel Lausanne. It is a pleasure to read that our ideal location and overall services positively impacted your experience with us. However, please allow me to apologize if the room temperature did not meet your expectations. Please rest assured that we have now done the necessary to reduce the temperature in the rooms. We hope to have the opportunity to welcome you again soon, and that your next visit will be even more pleasant than the previous one. Sincerely, Franck Fleury, General Manager

Could have been better

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Assigned a standard room that did not have a proper mattress. Subsequently upgraded to junior suite after 3 days, but was given an un-serviced room. The experience could have been better.

Dear Valued Guest, Thank you for taking the time to tell us about your recent stay at the Mövenpick Hotel Lausanne. I am truly sorry if your experience did not meet your expectations; please allow me to express my sincerest apologies. The original room we assigned you to had one of the Mövenpick Sleep bed, which usually guests appreciate for its comfort. Please feel free to give me some more details about your bedding preferences, so we could prepare your potential future arrival the best possible. At Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that I have already shared your comments regarding the second room assignment to the relevant department and that we will strengthen our internal trainings to prevent future occurrence. Once again, I am truly sorry for the inconvenience caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Fleury, General Manager

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

The room was smelling heavily molded. Air conditioning was not working and the room was much too hot even with open Windows.

Dear Valued Guest, Thank you for taking the time to tell us about your recent visit at the Mövenpick Hotel Lausanne. I am very sorry to read that the room's condition and temperature did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that I have already shared your comments with the related departments in order to find the cause of the mentioned issue, address it and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Fleury, General Manager

Lovely view, dated rooms

Customer review rating 3.5/5

Rk Business - Confirmed reviews ALL

Great staff, great view great location. the air con situation was truly terrible. the inability to have air flow due to the hotel only having 'on' air during the summer and 'heat' in the winter made for a very uncomfortable room experience, even when windows were open.

Dear RK, Thank you for taking the time to share your recent experience at the Mövenpick Hotel Lausanne. It is a pleasure to read you enjoyed our ideal view and location by the lake, as well as the team members' friendliness. However, I am sorry if you felt the rooms were a bit outdated, and if the ventilation system did not meet your expectations. Please be aware that we have already started to reduce the temperature in the rooms. We hope to have the opportunity to welcome you again soon, and that your next visit will be even more pleasant than the previous one. Sincerely, Franck Fleury, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 666 reviews 9.3/10 Location
  • 982 reviews 7.5/10 Room
  • 874 reviews 7.7/10 Service
  • 26 reviews 5.6/10 WiFi
  • 395 reviews 8.4/10 Breakfast
  • 249 reviews 6.6/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Lausanne

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.