Mercure Bogotá Calle 100 (Ex Atton) 4 stars

Customer review rating (ALL Rating) 4.2/5 9 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Accessibility for people with reduced mobility

  • 24h sauna, gym and bicycles available

  • Convenience store

  • 24-hour airport/hotel transfers

  • Outdoor terrace

Our accommodation(s)

Hotel location

Mercure Bogotá Calle 100 (Ex Atton)

Transv. 23 98 27 Chico N.
110010 BOGOTÁ
Colombia

GPS:4.6858166, -74.0586229

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANT AND BAR CANDELARIA

The Candelaria Restaurant offers a complete breakfast buffet with the best of typical Colombian food, as well as the international menu and vegetarian options. Open from 6:00 a.m. to 10:30 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  9 reviews

TripAdvisor Rating  4.5/5  815 reviews

Hotel perfect, but far from centre

TripAdvisor rating 4.0/5

simonsmidt Couples - TripAdvisor review

As an All member I was looking for a comfortable last night stay in Bogotá before heading home. After a bad experience with the Ibis Museo it had to be this one. No regrets at all, good modern style hotel with excellent service, late checkout until 5 pm. Nice room, good bathroom, perfect bed. Downside is the buffet breakfast with hardly any European options like bread, real yoghurt, muesli, cakes etc. Location is far from the touristic centre, 10km.

Bad experience

TripAdvisor rating 2.0/5

andreo124 Business - TripAdvisor review

The room is ok, everything end here. Service extremelly slow, I ask for a menu to order food took 40 min to get one, restaurant closes at 9:00 PM, no room service. The room rocks everytime a truck or bus cross the street. The price of the frigo bar aren’t respected by the accounting. No return.

Great place

TripAdvisor rating 5.0/5

conradj725 Friends getaway - TripAdvisor review

Great service from the moment I stepped in the hotel. The staff is very helpful. Despite the fact that there are some constructions in the streets surrounding the hotel, the room was weel insulated so I was not disturbed.

Dear Conrad, We are glad you have enjoyed your stay in our hotel. We appreciate your comment and hope to see you soon again with us. King Regards

Way below the expected Mercure standard

TripAdvisor rating 2.0/5

LY315 Families - TripAdvisor review

The hotel is facing a busy highway on one side and office building on the other side, thus non of the windows open in spite of Bogota's good climate. Not even free coffee or water in the room, all cost extra. We got a mediocre room in even though I am ALL gold member, all TV channels are in Spanish, there was roon service trash on front of the elevator all day long. We were given 2 separate beds while we asked for double bed.

Well Located - Clean Hotel - Transportation Available

Customer review rating 4.0/5

A. S. Couples - Confirmed reviews ALL

In general terms it was a good stay. We booked through a third party website and we had no issues on our check in/out process. Transportation airport -hotel is available at your own cost but is a reasonable fee. We end up hiring Mr. Isauro (driver) for all our errands we ran in Bogota, he is very friendly and courteous gentleman. Overall, staff was friendly and helpful except for one small incident with the person at the restaurant during the breakfast shift. We were inform at check in that breakfast was included so on the following morning I proceed to get breakfast just for my wife; This staff member said the meal was not included and when I proceed to explain we were told that, he was rude and made a big deal out of the situation. It was a miss communication issue and not that we didnt want to pay for an 8 dollar breakfast. His attitude was uncalled. The rest of the staff was very nice and willing to solve any need you have. We had a situation with the lighting and AC but maintenance came right away and fixed it.

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Other web-users rate our hotel

  • 180 reviews 9.6/10 Location
  • 319 reviews 8/10 Room
  • 567 reviews 9/10 Service
  • 6 reviews 5.6/10 WiFi
  • 146 reviews 7.9/10 Comfort
  • 110 reviews 9.3/10 Vibe
  • 104 reviews 5.4/10 Value
  • 96 reviews 6.7/10 Cleanliness

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