BreakFree Cosmopolitan Surfers Paradise Hotel 3 stars

Customer review rating 4.3/5 163 reviews
BreakFree Cosmopolitan Surfers Paradise
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Room 1

Number of guests
Children's age

Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Proximity to the City Centre

  • Walk to Beaches

  • Walking distance to shopping and restaurant areas

  • Heated Pool

  • Free On Site Parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • GOLD COAST AIRPORTPaying
  • LaundryPaying
Leisure and activities
  • Outdoor heated pool
  • Thermal Spa
  • Fitness centre
  • Sauna
  • Babysitting on request
  • Outdoor tennis court
Business services
  • Copy/print service available

Hotel location

BreakFree Cosmopolitan Surfers Paradise

3142 Surfers Paradise Blvd
4217
surfers paradise
australia

Tel: +611300092878

Fax: (+61)7/55702389

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 23km / 14.29 miles - Shuttle paying

GPS :-28.002386, 153.428329

Our guest reviews for
BreakFree Cosmopolitan Surfers Paradise

100% genuine reviews from our guests

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AccorHotels Rating 4.3/5

163 reviews

Great location, very comfortable, only downside was the outside noise.

Customer review rating 4.3/5

Vernon Couples - 17/10/2019 AccorHotels review

We had a very good experience, all the staff were very nice and helpful, special mention for Kate, she was amazing.

Dear Vernon, We very much appreciate your comments regarding your stay at the BreakFree Surfers Paradise Cosmopolitan. It is always a pleasure to receive positive feedback. I will share your comments with Kate. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BreakFree Cosmopolitan

Very good

Customer review rating 4.3/5

Anonymous Couples - 16/10/2019 AccorHotels review

It was a good experience

Dear Mitchell, We very much appreciate your comments regarding your stay at the BreakFree Surfers Paradise Cosmopolitan. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BreakFree Cosmopolitan

Was clean and very handy

Customer review rating 4.3/5

Clinton R. Families - 13/10/2019 AccorHotels review

Enjoyed the stay rooms were clean great parking the only downside was housekeeping could be more frequent ie every 3 days rather than 7

Dear Clinton, We very much appreciate your comments regarding your stay at the BreakFree Surfers Paradise Cosmopolitan. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BreakFree Cosmopolitan

Good

Customer review rating 4.3/5

Mark C. Families - 12/10/2019 AccorHotels review

Good

Dear Mark C., We very much appreciate your comments regarding your stay at the BreakFree Surfers Paradise Cosmopolitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

it was a great time

Customer review rating 4.3/5

Bella Friends - 11/10/2019 AccorHotels review

everything was lovely, staff were amazing!

Dear Isabella, We very much appreciate your comments regarding your stay at the BreakFree Surfers Paradise Cosmopolitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BreakFree Cosmopolitan

not as impressed as we thought we were going to be

Customer review rating 4.3/5

Anonymous Friends - 09/10/2019 AccorHotels review

When you first walk in you think it’s a nice place to stay even though the level we were staying on had quite a funny rubbish smell to it which wasn’t nice but we looked past it. However, this we couldn’t look past, sheets and fluffy blanket that were given were dirty, dishes were dirty, towels were dirty and had previous marks on them so we rewashed them ourselves. The dishwashing liquid that was given to us was in a little paper sachet and was already ripped open. If you’re paying to stay somewhere, we just expected it to be clean.

Dear Emma U., Thank you for taking the time to tell us about your experience at the BreakFree Surfers Paradise Cosmopolitan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BreakFree Cosmopolitan

Very happy to stay next time

Customer review rating 4.3/5

D T. B. Couples - 06/10/2019 AccorHotels review

We were welcomed on arrival with all the information we required. The reception lady was very accomodating and could not have been more helpful.

Dear DAVID B., We very much appreciate your comments regarding your stay at the BreakFree Surfers Paradise Cosmopolitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BreakFree Cosmopolitan

Very good

Customer review rating 4.3/5

Jade Couples - 02/10/2019 AccorHotels review

Location was fantastic - close to everything. Dealt with the staff over phone in whom were very helpful. Room was nice and spacious with good facilities. A couple of small issues were that the bathroom sink was not very clean - had old toothpaste still in it and the floors were unclean. Was also a lot of noise going on from the hustle and bustle of being right in the heart of it all, but none of this detracted from our awesome stay.

Dear Jade H., Thank you for taking the time to tell us about your experience at the BreakFree Surfers Paradise Cosmopolitan. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, BreakFree Cosmopolitan

Fantastic location

Customer review rating 4.3/5

Melanie M. Families - 30/09/2019 AccorHotels review

We loved the location. Being right on Cavill Ave was fantastic but it was quite noisy late in the evening. Double glazed windows would be a big help in blocking some of the outside sound. Our room was a great size & we enjoyed the facilities on offer. We’ll definitely be back again.

Dear MEREDITH M., We very much appreciate your comments regarding your stay at the BreakFree Surfers Paradise Cosmopolitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate

loved the location

Customer review rating 4.3/5

Bonwen Couples - 28/09/2019 AccorHotels review

great apartment awesome staff

Dear Bronwen H., We very much appreciate your comments regarding your stay at the BreakFree Surfers Paradise Cosmopolitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.3/5

Sineka Couples - 28/09/2019 AccorHotels review

everything was very convinient,just outside the apartment, staff was helpful and pleasant , room was very comfy and you get everything you need to cook and wash ya clothes,nice view and it was a perfect stay at cosmopolitan .Thanks!

Dear Sineka E., We very much appreciate your comments regarding your stay at the BreakFree Surfers Paradise Cosmopolitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate

Nice apartments to bad about the rest

Customer review rating 4.3/5

Matt Business - 26/09/2019 AccorHotels review

Elements of the building have plenty of flaws covered by lots of paint however the inside of the apartments are well presented and comfortable. It was difficult to check in after hours as the number on Google went to message bank but finally got sorted. Booked the apartment on Agoda which promoted FREE wifi however once there was told it was not included. My apartment was located on the 6th floor and the street noise was unbelievably loud so do not expect much sleep. Besides the nightlife on 2 nights there was drilling and jack hammering going on below. All in all a good location and a good budget choice.

Dear Matt M., Thank you for taking the time to tell us about your experience at the BreakFree Surfers Paradise Cosmopolitan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BreakFree Cosmopolitan

Nice apartment and close to beach and caville ave mall

Customer review rating 4.3/5

Glen Solo - 25/09/2019 AccorHotels review

Nice enough apartment felt comfortable

Dear Glen, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, BreakFree Cosmopolitan

Love staying here

Customer review rating 4.3/5

Gail Couples - 22/09/2019 AccorHotels review

We have stayed here often and always enjoy coming back. The staff are very friendly and helpful, the rooms are neat and clean and the location is perfect.

Dear Gail S., We very much appreciate your comments regarding your stay at the BreakFree Surfers Paradise Cosmopolitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BreakFree Cosmopolitan

comfortable and clean

Customer review rating 4.3/5

Yvonne B. Friends - 20/09/2019 AccorHotels review

level two ( 2 ) is too noisy .... people are talking and screaming outside , plus the air conditioner make a lot of noise too .... next time , we prefer to be high and breath the fresh air , plus having some view .....

Dear Yvonne, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, BreakFree Cosmopolitan
Customer review rating 4.3/5

Jo Families - 16/09/2019 AccorHotels review

Lovely friendly staff. Great location so close to everything and awesome facilities. Was well looked after and nothing was a problem.

Dear JOANNE W., We very much appreciate your comments regarding your stay at the BreakFree Surfers Paradise Cosmopolitan. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate

Strategic Location

Customer review rating 4.3/5

Anonymous Families - 13/09/2019 AccorHotels review

All facilities is good, its just that the sofa need to change due to its starts to peel.

Dear Abdul R., We very much appreciate your comments regarding your stay at the BreakFree Surfers Paradise Cosmopolitan. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BreakFree Cosmopolitan

Clean and tidy.

Customer review rating 4.3/5

Valerie T. Families - 12/09/2019 AccorHotels review

We really like staying here. The rooms are always clean and tidy. The view is beautiful and its close to everything.

Dear Valerie T., We very much appreciate your comments regarding your stay at the BreakFree Surfers Paradise Cosmopolitan. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BreakFree Cosmopolitan

Regular visitors for 4 years - 1st time disappointed

Customer review rating 4.3/5

Kw Couples - 08/09/2019 AccorHotels review

As always front desk team were great, friendly happy to help and made our visit easy. This is the first time we have stayed in a basic not deluxe room due to availability. While we were prepared for it to be less modern we weren’t prepared for it to be less clean. The bedroom floor had the previous guests new clothing tags laying around which made me question if it had been vacuumed. Bedroom fan was visibly grimy as well as a plate with cigarette butts tucked in the corner of the balcony. We will be back despite this one off bad experience but will be opting for the deluxe in future in the hope of a deluxe hygiene level. We have stayed multiple times before and always been satisfied I bring these concerns up only so that others know it may be worth the little extra to upgrade. In the hotels defence we didn’t complain and just gave it a quick clean ourselves so I can not comment on remediation. This is a great spot in the centre of Surfers with parking included and decent common areas with housekeeping in the cheaper rooms being the only thing letting it down.

Dear Kirsten W., Thank you for taking the time to tell us about your experience at the BreakFree Surfers Paradise Cosmopolitan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BreakFree Cosmopolitan

Miss Jane M.

Customer review rating 4.3/5

Jane M. Friends - 07/09/2019 AccorHotels review

Great location, nice accommodation, friendly staff

Dear Jane M., We very much appreciate your comments regarding your stay at the BreakFree Surfers Paradise Cosmopolitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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