Mantra Towers of Chevron Surfers Paradise Hotel 4 stars

Customer review rating 4.0/5 1,604 reviews
+ 13 Services
Book this hotel

Room 1

Number of guests
Children's age

Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Located in the heart of Surfers Paradise

  • Self contained 1, 2 and 3 Bedroom Apartments, & Sub Penthouses

  • 'Beaches in the Sky'

  • Close to light rail

  • Walking distance to the beach

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Private indoor parking
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Sauna
  • Babysitting on request
Catering
  • Breakfast
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217
surfers paradise
australia

Tel: +61755848100

Fax: (+61)7/55848600

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 28km / 17.4 miles - Shuttle paying

GPS :-27.999546, 153.427723

Our guest reviews for
Mantra Towers of Chevron Surfers Paradise

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

1,604 reviews

The staff at the hotel were very helpful. But the accomodation itself was very basic and a bit dirty.

Customer review rating 4.0/5

Anonymous Families - 08/10/2019 AccorHotels review

I found the accomodation too basic. We were provided with 5 cheap fleece blankets for 5 people and the beds were of very average quality. There was a mis-mash of utensils in the kitchen and none of the basic things like a coffee plunger that people expect these days. I also found the accomodation dirty and smelt of heavy smoking.

Dear Tamaryn H., Thank you for taking the time to tell us about your experience at the Mantra Surfers Paradise Towers of Chevron. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great Location, Close to everything

Customer review rating 4.0/5

Steven Families - 08/10/2019 AccorHotels review

Stayed during the school holidays, clean and very convenient

Dear Steven T., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Towers of Chevron. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great apartments in an excellent location

Customer review rating 4.0/5

Amanda Families - 08/10/2019 AccorHotels review

This is the 2nd time we have stayed in these apartments. We were lucky to have an ocean view 2 bedroom / 2 bathroom apartment this time. The view is stunning! The location of this complex is awesome, with supermarkets / restaurants and cafes all in the street below. Very easy walk to the beach and the main mall. The apartmensts are clean and well appointed with washing machine / dryer / clothes airer and full kitchen. Great beds as well. The pool areas are great and we especially loved the sandy beach pool. Highly recommend!

Dear Amanda S., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Towers of Chevron. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great room and locatiom

Customer review rating 4.0/5

Gary H. Families - 08/10/2019 AccorHotels review

Very clean. Staff were very helpful. Coming back next year

Dear Gary h., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Towers of Chevron. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not as good as the last stay

Customer review rating 4.0/5

Daniel Families - 08/10/2019 AccorHotels review

We came back specifically based on our last experience as it was awesome, however the current stay was far from it

Dear Daniel R., Thank you for taking the time to tell us about your experience at the Mantra Surfers Paradise Towers of Chevron. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dirty place

Customer review rating 4.0/5

Salah F. Families - 07/10/2019 AccorHotels review

chigger bites everywhere at my body and all my kids it’s very dirty place

Dear Salah f., Thank you for taking the time to tell us about your experience at the Mantra Surfers Paradise Towers of Chevron. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.0/5

Sharyn Families - 07/10/2019 AccorHotels review

Very helpful and friendly staff

Dear Sharyn B., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Towers of Chevron. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great

Customer review rating 4.0/5

Kelli Families - 07/10/2019 AccorHotels review

Apartment was spacious, modern and clean. The pool area is amazing. Check in and check out was so quick and easy. Very happy.

Dear Kelli P., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Towers of Chevron. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very bad

Customer review rating 4.0/5

Diana Families - 07/10/2019 AccorHotels review

The service provided by staff is very limite the no valet parking and the parking system was horrible the appartement was spacious but carpet dirty tv not working bathrooms horrible with broken lock average for mantra Will not recommend Not even a restaurant in this property

Dear Diana K., Thank you for taking the time to tell us about your experience at the Mantra Surfers Paradise Towers of Chevron. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Loved our stay

Customer review rating 4.0/5

Coralie P. Families - 07/10/2019 AccorHotels review

Great location, great apartment, very clean, amazing pool area. We parked onsite very easily (however couldn't find a parking spot over the weekend) downside - its so big!!! we got lost going to the pool haha

Dear Coralie P., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Towers of Chevron. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not worth it !

Customer review rating 4.0/5

Luke B. Families - 06/10/2019 AccorHotels review

Stayed on level 1 ! The noise from the road in the morning & night was loud! NO SOUND PROOF GLASS The room smelled like B0 ! One morning an employee of the hotel was for some reason high pressure washing the driveway of the hotel at 6:00 in the morning! Try to ring reception & got a call centre for reception that's was a joke ! Went down to confront the man & I told him to stop & then was confront by two hostile security guards that were go to detain me because I was too loud & threaten me that I would be kick out of the hotel. Would not recommend anyone to stay here!!!

Excellent

Customer review rating 4.0/5

Anonymous Families - 06/10/2019 AccorHotels review

Fabulous

Dear Oladipo T., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Towers of Chevron. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mrs

Customer review rating 4.0/5

Lisa W. Families - 06/10/2019 AccorHotels review

We really enjoyed our stay, thankyou. The Chevron is in a fantastic location, the apartment was large and clean.

Dear LISA W., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Towers of Chevron. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely staff

Customer review rating 4.0/5

Amandeep G. Families - 06/10/2019 AccorHotels review

The staff was very friendly and helpful. Couldn’t fault anything the whole time we stayed very convenient. Super market was just downstairs.

Dear Amandeep G., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Towers of Chevron. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

NOT VALUE FOR MONEY

Customer review rating 4.0/5

Erin O. Families - 05/10/2019 AccorHotels review

Paid a lot of money for a room on the 3rd floor with a view of a dirty roof top. It was noisy with people coming in and out of the car park and was also the floor that connected the towers so lots of foot traffic close to our door and many rowdy people. We ran the dishwasher and the apartment smelt disgusting for more than 24 hours. The laundry tub was filthy and full of sand. It obviously hadn’t been cleaned.. The beds were hard and bedroom 2 was too small for 2 people with a suitcase each. We were very disappointed with our accommodation.

Dear Erin O., Thank you for taking the time to tell us about your experience at the Mantra Surfers Paradise Towers of Chevron. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A very enjoyable stay!

Customer review rating 4.0/5

Kirsten B. Families - 05/10/2019 AccorHotels review

Really enjoyed our stay with you; the apartment was lovely and the view was spectacular! We used the pools a lot. The cooking knives were terribly blunt, which made preparing meals difficult, and the games room change machine was not working, but they were teeny tiny negatives. We would very happily stay with you again.

Dear Kirsten B., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Towers of Chevron. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Terrible

Customer review rating 4.0/5

Melissa B. Families - 05/10/2019 AccorHotels review

Very dirty rooms, staff not helpful at all, Leaking shower daughter slipped in bathroom and they could not even bring towels to us.

beautiful apartment

Customer review rating 4.0/5

Kim Families - 04/10/2019 AccorHotels review

great location will definitely stay again

Dear Kim S., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Towers of Chevron. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Accessible, spacious and relaxing

Customer review rating 4.0/5

Chris Families - 04/10/2019 AccorHotels review

The room was great, the staff were also very accommodating and managed to move rooms so our family were all in the same tower. Very close to shops, and great onsite facilities.

Dear Christopher M., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Towers of Chevron. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Had a comfortable stay and all our needs were met.

Customer review rating 4.0/5

Adrian Families - 03/10/2019 AccorHotels review

Location was great. I requested a room high up and got it with a marvelous view of the ocean. Room a little worn but I had three kids and wife and it worked for us. Very convenient to be able to go downstairs a d book trips to the theme parks and we got some good deals. The only issue for me was that I had a late checkout,( Mantra member) but I had somebody knocking on my door at 8.30am wanting to bring a cot in and then housekeeping at 10.30am wanting to clean the room for the next guests. Made me feel a little stressed in that I needed to hurry up and leave and I suppose a little undervalued as a guest. However other than that we had a marvelous stay and would come back again.

Dear Adrian B., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Towers of Chevron. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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