Peppers Hepburn Springs Hotel

Customer review rating 4.4/5 595 reviews
Peppers Hepburn Springs
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+ 14 Services
Book this hotel

Room 1

Number of guests
Children's age

Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Located in walking distance to Mineral Springs

  • Relaxing surroundings of Wineries and Day Spas

  • Easy access to a number of walk and bike trails

  • 90 minutes to Tullamarine Airport

  • Onsite Day Spa, Restaurant and Conference spaces

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Thermal Spa
  • Well-being
  • Babysitting on request
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Peppers Hepburn Springs

124 Main Road
3461
hepburn springs
australia

Tel: +611300092876

Fax: (+61)3/53216288

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    TULLAMARINE AIRPORT At 105km / 65.24 miles

GPS :-37.311452, 144.138617

Our accommodations

Just over an hour from Melbourne, at Peppers Mineral Springs you will be immersed in pure elegance and peacefulness, with traditional and classic styling and the finest facilities. Here, heritage meets contemporary comforts. Accommodation inside the hotel retain its charming art deco characteristics complemented by modern touches. Country style rooms have outdoor settings.

Peppers Classic Room

  • Max. number of persons: 2
  • Area: From 17
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Peppers Gatsby

  • Max. number of persons: 2
  • Area: From 24
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Peppers Superior Spa

  • Max. number of persons: 3
  • Area: From 26
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Peppers Deluxe Spa

  • Max. number of persons: 2
  • Area: From 26
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Peppers Villa Spa

  • Max. number of persons: 2
  • Area: From 93
  • Most of the accommodation: FIREPLACE *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Peppers 2 Bedroom Villa

  • Max. number of persons: 4
  • Area: From 110
  • Most of the accommodation: FIREPLACE *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Villa Parma

  • Max. number of persons: 8
  • Area: From 159
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

THE ARGUS DINING ROOM

Type of cuisine: Regional

The Argus Dining Room serves modern Australian cuisine with an emphasis on regional produce. Enjoy a fresh, seasonal menu and extensive wine selection, featuring boutique wines from small-scale, family owned farms and growers.

THE ARGUS BAR

Photo non contractuelle / Strictly non binding

The lounge is a great place to unwind in front of an open fire with deep club chairs and sofas with an extensive local wine list.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 112

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Peppers Hepburn Springs

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

595 reviews

Mrs. Kathleen G.

Customer review rating 4.4/5

Anonymous Families - 11/10/2019 AccorHotels review

It was pleasant, comfortable and very friendly staff. I would have like more face washers in the bathroom. There was only 1 provided for two guests. The soap dispenser in the shower makes it difficult to use without a face washer for each guest. Also, the massage bookings were already taken by the time we arrived. Prior notice in advance would have been helpful as we had arrived interstate and these facilities had been signature features promoted in your advertisements of the accommodation.

Extremely enjoyed my stay

Customer review rating 4.4/5

Anonymous Solo - 10/10/2019 AccorHotels review

Loved staying at Peppers. The hotel is beautiful and very peaceful. Definitely enjoyed my stay.

Great staff, great resort, bathing was excellent

Customer review rating 4.4/5

Tony H. Couples - 09/10/2019 AccorHotels review

very quiet and relaxing, a great weekend away

very enjoyable weekend for a group of 10

Customer review rating 4.4/5

Mike Friends - 09/10/2019 AccorHotels review

the group enjoyed the use of the 'conservatory' also the way the groups was specially treated in the dining room

Thank you - we had a wonderful stay!

Customer review rating 4.4/5

Anonymous Families - 09/10/2019 AccorHotels review

Beautiful accommodation, lovely spa and delicious food - very happy!!

Enjoyable apart from breakfast

Customer review rating 4.4/5

Russell B. Couples - 09/10/2019 AccorHotels review

Booked package which we enjoyed, accom very good , spa retreat very good. Disappointing breakfast, package included “champagne” breakfast. - not sure what means but we were not offered champagne? Not that really mattered. Cooked breakfast was terrible ( both ) eggs over cooked, bacon cold - unable to eat. Self serve on offer was adequate.

Great!

Customer review rating 4.4/5

Iz Couples - 09/10/2019 AccorHotels review

Great location, relaxing stay. Yummy food at the restaurant. Nice historical architecture.

Perfect Place to relax

Customer review rating 4.4/5

Ithasha P. Couples - 08/10/2019 AccorHotels review

Clean and Tidy rooms. We had only one problem that’s with the heater in the room. It didn’t work. We had to use our own heater. Except that each and every other things were perfect. Love the place

Ms

Customer review rating 4.4/5

Echa S. Couples - 08/10/2019 AccorHotels review

Great place to stay with lots of facilities!

Enjoyable!

Customer review rating 4.4/5

Carolyn Families - 07/10/2019 AccorHotels review

We loved just about everything to do with our stay. The facilities were great, the spa amazing, the welcome and farewell. However we were let down by our breakfast. This being our last impression wasn’t ideal. The offer was great, however the hot item wasn’t good. One plate had extremely hard sour dough bread that was like it was cooked and then reheated, being served in a bowl style plate also made it hard to eat. The second plate was corn jacks, one was better than the other - but it was like a fried ball of nothing, there was no substance and very dry.

Disappointing

Customer review rating 4.4/5

Anonymous Couples - 07/10/2019 AccorHotels review

While we really enjoyed our last visit to Peppers a few years ago, this time we left immensely disappointed. Our ‘dine and wine’ package included “luxury accommodation” (our dark and dated hotel room was hardly luxurious); a dinner for two (this was random dishes selected by the chef “depending on what he has in the kitchen” according to our waitress) and a champagne breakfast (nobody offered us any champagne over brekkie.) Worse still, we arrived at breakfast an hour before it closed to find a number of the buffet platters nearly empty, and staff refusing to top them up. Our waitress offered to bring us a side bowl of selected items, and then either forgot, or couldn’t make it happen and didn’t tell us. The best part about our stay was The Retreat spa & sauna - which wasn’t even part of the package. Everything else was pretty underwhelming and well below the hotel standards you’d expect for this price.

Well-located weekend getaway spot for the light traveller

Customer review rating 4.4/5

Anonymous Couples - 06/10/2019 AccorHotels review

Keen for a much-needed long weekend getaway, and to put a generous engagement present to use I booked a two night stay at Peppers Hepburn Springs for me and my fiancé. We were well-taken care of by staff throughout the premises and - although we felt it to to be compact and quite basic for the price - were comfortable in our room. The hotel itself is well-equipped, with parking options and beautifully furnished common areas. Breakfast appeared to be a bonus, and as far as service goes, we can’t fault staff; food, however, was lacklustre and missing a little something - whether flavour or care - on both days we took the offer up. Overall we’d say we had a good experience and would recommend Peppers for its ideal location and attentive customer service!

Absolutely loved our stay!

Customer review rating 4.4/5

Anonymous Couples - 05/10/2019 AccorHotels review

Wonderful service, friendly staff, delicious menu and amazing breakfast smorgasbord, lovely atmosphere and tranquil surroundings. Will definitely recommend and return!

Relaxing

Customer review rating 4.4/5

Jane W. Couples - 05/10/2019 AccorHotels review

Could not fault our stay. Everything from accommodation, dinner and spa just fabulous

A very enjoyable experience

Customer review rating 4.4/5

Anonymous Couples - 04/10/2019 AccorHotels review

Our accommodation was fantastic and the Feed Me in the Argus was amazing.

All good

Customer review rating 4.4/5

Kathryn Couples - 03/10/2019 AccorHotels review

The staff are excellent at Peppers (Hepburn Springs) and the food lovely (the breakfast is one of the best buffets of it's type).

My new favourite place

Customer review rating 4.4/5

Evgeniya Solo - 02/10/2019 AccorHotels review

Perfect place for those who are dreaming about a weekend/holiday getaway. Gorgeous boutique hotel: clean, cosy, quite - perfect to relax and revive.

Dear Evgeniya B., We very much appreciate your comments regarding your stay at the Peppers Hepburn Springs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dinesh

Amazing

Customer review rating 4.4/5

Peter A. N. Couples - 02/10/2019 AccorHotels review

Staff were very friendly and welcoming The room was really nice and cozy The breakfast included was beautiful The mineral spa connected is very convenient Couldnt fault the place

Dear Peter H., We very much appreciate your comments regarding your stay at the Peppers Hepburn Springs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dinesh

Below average.

Customer review rating 4.4/5

Sara M. Families - 02/10/2019 AccorHotels review

Disappointed with the room for the price of $400 per night. Previous guests still had not checked out so my check in was late. Previous guests left belongings in the room and staff had to disturb us to retrieve. Room was a little depressing. Will not stay there again. Did not feel like a wonderful weekend away at all. Regret spending the money.

Dear Sara W., Thank you for taking the time to tell us about your experience at the Peppers Hepburn Springs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be advised that our check in time is 2 pm and we try and facilitate early check in where possible and I can see that you were checked in at 2 pm. I apologize if early check in was not available during your stay. I will share your feedback with housekeeping regarding the previous guest items as they should have been checked while cleaning the room. Once I would like to apologize for the inconvenience and we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinesh

Brilliant place and great, helpful staff

Customer review rating 4.4/5

Margaret P. Couples - 01/10/2019 AccorHotels review

Very relaxing!!

Dear Margaret P., We very much appreciate your comments regarding your stay at the Peppers Hepburn Springs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dinesh
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