Mantra Southbank Melbourne Hotel 4.5 stars

Customer review rating 4.1/5 1,027 reviews
Mantra Southbank Melbourne
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+ 18 Services
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Room 1

Number of guests
Children's age

Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • 100m to Southbank Promendade

  • 50m to Arts Centre & National Gallery

  • 50m to Public Transport

  • 100m to Federation Square / CBD

  • Multi-entry onsite Carpark

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE TULLAMARINE AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 3 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mantra Southbank Melbourne

31 City Road
3006
southbank
australia

Tel: +61386967222

Fax: (+61)3/96966778

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    MELBOURNE TULLAMARINE AIRPORT At 26km / 16.16 miles - Shuttle paying

GPS :-37.821624, 144.966902

Our restaurants and bars

SPIRE RESTAURANT AND BAR

Type of cuisine: Mediterranean

A newly refurbished space, Spire Restaurant provides a comfortable and intimate location to sample the slick modern Mediterranean menu or our house made stone baked pizzas, without ever having to leave the hotel.

SPIRE BAR

Photo non contractuelle / Strictly non binding

The high bar seating and banquette benches offer an informal get-together space. With tantilising mediterranean bar snack available Spire Bar is the perfect place to start/ finish the night.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 67

  • Maximum capacity: 65 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mantra Southbank Melbourne

100% genuine reviews from our guests

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AccorHotels Rating 4.1/5

1,027 reviews

Arty getaway

Customer review rating 4.1/5

Manya A. Families - 17/10/2019 AccorHotels review

Very pleasant. The pool was great and it is very well located with respect to the arts precinct. The only down sides were the room was a bit dark and the traffic noise was loud

Basically good

Customer review rating 4.1/5

Anonymous Couples - 17/10/2019 AccorHotels review

Only thing is one day the bed wasn’t made

Pleasure to be at Mantra

Customer review rating 4.1/5

Adnan M. Business - 16/10/2019 AccorHotels review

Very comfortable stay with warm welcome from a very professional and friendly staff.

Great

Customer review rating 4.1/5

Victoria Families - 16/10/2019 AccorHotels review

Great stay Staff on desk very nice and even has a beautiful welcome card and biscuits on our arrival as we had car troubles the morning we left

Uninspiring

Customer review rating 4.1/5

Mandy Families - 16/10/2019 AccorHotels review

Whilst your staff were friendly it took a lot of explaining for them to understand my request. One room for 2 nights, another room for just 1...not that difficult. The carpet in the room was filthy and looked like it had endured many a hard night & the most horrendous stain on the couch which I hope was red wine. There was laundry outside the lift for the entire stay and food trays outside other rooms for over 24 hours. It’s quite a noisy spot and very expensive for what you get.

No plug and over cooked breakfast

Customer review rating 4.1/5

Nick Business - 16/10/2019 AccorHotels review

Room was nice, although a bit noisy due to being right behind the lift. I couldn't shaving in the morning as there wasn't a plug. The let down was breakfast. I had breakfast at 7am and everything was sitting under the heat lamps and was over cooked or dry and crusty.

Comfortable and friendly

Customer review rating 4.1/5

Coralee Friends - 16/10/2019 AccorHotels review

Overall it was comfortable enough, very friendly staff, conveniently located and well serviced. On the downside for our room price, it was much more expensive compared to our friends who were staying @ The Quest around the corner; The room was a bit old and tardy-cupboards in the kitchenette; The room smelt of ‘road exhaust fume’; The pillows were a bit too hard and big; The carpet in the hallway was really lumpy; The lifts very rattly.

Fantastic there was a group booking inhouse as received an upgrade!

Customer review rating 4.1/5

Anonymous Solo - 15/10/2019 AccorHotels review

Location is excellent. Front Desk man was excellent on check in and departure. Friendly and efficient. All very easy. Room was great and the long pillows provided the best nights sleep. Following up on that as I want to purchase. Visiting from Sydney on an art tour with friends.

It was ok. Very noisy on City Street side for sleeping

Customer review rating 4.1/5

Leola Business - 14/10/2019 AccorHotels review

I was not happy to come back to the hotel at 5.00pm after leaving for work at 6.30am to find my door pushed back and wide open. I am assuming the cleaners left it open after being there. There was no cleaners cart on the floor so no idea how long it had been open for. Mini toilets were not replenished.

Lovely clean and modern room

Customer review rating 4.1/5

Kelli M. Business - 14/10/2019 AccorHotels review

Seamless

It was a dull experience.

Customer review rating 4.1/5

Dean Business - 14/10/2019 AccorHotels review

My room had a disabled bathroom, which was quite a surprise. Wasn't expecting this, it felt like I was staying in a hospital rather than a hotel. The other surprise was the fact that I found a pair of underpants from a previous occupant on top of the shower curtain!

Everything went perfectly smoothly

Customer review rating 4.1/5

Steve Business - 13/10/2019 AccorHotels review

First class service and always with a smile. Nothing was too much trouble.

Very loud

Customer review rating 4.1/5

Vanessa Friends - 13/10/2019 AccorHotels review

It’s a nice hotel but it’s so loud and the staff aren’t very friendly wouldn’t stay again

Great stay, comfortable beds and great rooms.

Customer review rating 4.1/5

S.d. Business - 13/10/2019 AccorHotels review

Great, the beds are comfortable, the rooms are fantastic, easy to get to. Only criticism is that the bar doesn't stay open late enough.

Another stress free and friendly stay

Customer review rating 4.1/5

Graeme Business - 11/10/2019 AccorHotels review

The staff are always friendly and remember return visitors. I often stay for extended periods, so it is good to know that the room will be ready, and well stocked with the essentials. Housekeeping are friendly and courteous, and regular, so the room is kept clean and tidy. The location is great for Southbank but also for the freeway to get out of the city, though the current roadworks have made it a little more tricky to get back in. The bar and restaurant are good for drinks or a meal if you don't want to go out, and again the bar staff are friendly and helpful. I'll be back again soon.

Customer review rating 4.1/5

Bec Families - 11/10/2019 AccorHotels review

Very happy with the location and helpfulness of staff

Mrs

Customer review rating 4.1/5

Cheryl W. Families - 11/10/2019 AccorHotels review

Disappointed with 2 socks being found on the floor of a cleaned? room. Butts and ash on the balcony of the second room we had was not pleasant. Also grout in shower was black. It would be nice if the bar was open more for a relaxing drink after a day out. Patrick was extremely helpful after discovering they were having problems with a maintenance issue in one of our rooms. He kindly gave us drink vouchers that we never had the opportunity to use because bar was not open.

Excellent apartment and friendly staff

Customer review rating 4.1/5

Anonymous Couples - 10/10/2019 AccorHotels review

Central to everything end relaxing

Dear GREGORY B., We very much appreciate your comments regarding your stay at the Mantra Melbourne Southbank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

all good, staff very helpful and friendly which makes all the difference

Customer review rating 4.1/5

Anonymous Couples - 10/10/2019 AccorHotels review

The staff were kind courteous and friendly. We felt well cared for. Room was clean and calm.

Dear Penny C., We very much appreciate your comments regarding your stay at the Mantra Melbourne Southbank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Short Stay

Customer review rating 4.1/5

Sue M. Couples - 10/10/2019 AccorHotels review

Great location great staff comfortable beds.

Dear Sue M., We very much appreciate your comments regarding your stay at the Mantra Melbourne Southbank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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