Peppers Bluewater Resort Lake Tekapo Hotel 4.5 stars

Customer review rating 4.2/5 1,434 reviews
Peppers Bluewater Resort Lake Tekapo
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Room 1

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Le Club AccorHotels

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  • I cannot use my points

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Hotel extras

  • Situated overlooking Lake Tekapo and township.

  • Central location provides easy proximity to town centre.

  • On site signature restaurant & bar

  • Rakanui Restaurant boasts superb panoramic views

  • Modern and comfortable units of varying sizes & layouts.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundromat
Catering
  • Breakfast
  • 1 restaurant(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Peppers Bluewater Resort Lake Tekapo

State Highway 8
7945
lake tekapo
new zealand

Tel: +6436807100

Fax: (+64)3/6807000

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    CHRISTCHURCH INTERNATIONAL APT At 225km / 139.81 miles

GPS :-44.00312567, 170.4739952

Our restaurants and bars

RAKINUI RESTAURANT

Type of cuisine: Regional

Rakinui Restaurant captures the flavours of the region with a farm to table philosophy. The wine list carries a selection of fine New Zealand wines to complement your dining selection. Enjoy spectacular views of Lake Tekapo in a relaxed dining setting.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 126

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Peppers Bluewater Resort Lake Tekapo

100% genuine reviews from our guests

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AccorHotels Rating 4.2/5

1,434 reviews

large living room, good view

Customer review rating 4.2/5

Yulin Y. Couples - 09/10/2019 AccorHotels review

2 couples share 2 rooms resort, but only 1 toilet which is small to 4 people. however, the living room is well-equipped with large space, the view is very good. one of the best resort in local.

Dear YULIN Y., We appreciate your positive feedback on Peppers Bluewater Resort. Regarding the one toilet in your room, we have a number of other room types available offering larger living spaces and varying layouts, perhaps one of these would be a superior selection upon a return stay Thank you for your stay with us and we look forward to accommodate you again in the future. Sincerely, Diwaker

Not great, as far as room location goes.

Customer review rating 4.2/5

Belinda T. Families - 09/10/2019 AccorHotels review

We were right down the back of the resort - disappointing but not the end of the world. After returning to our room from the hot pools, it stunk of cigarette smoke (from the adjoining neighbours). At 6.30am the following morning, the tour bus parked right outside from our beds started it's engine and remained idling for 30 mins, while all the passengers wheel their suitcases and then proceeded to noisily load the bus and chat. An early start and not relaxing at all. Needless to say, we would not be staying again.

Dear Belinda T., Thank you for taking the time to tell us about your experience at the Peppers Lake Tekapo Bluewater Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diwaker

Great location and facilities.

Customer review rating 4.2/5

Gerard Couples - 09/10/2019 AccorHotels review

Very relaxing location with great view and facilities.

Dear Gerard B., We appreciate your positive feedback on Peppers Bluewater Resort. Thank you for your stay with us and we look forward to accommodate you again in the future. Sincerely, Diwaker

Enjoyed the stay

Customer review rating 4.2/5

H. Families - 09/10/2019 AccorHotels review

Nice view.

Dear Hongping H., We appreciate your positive feedback on Peppers Bluewater Resort. Thank you for your stay with us and we look forward to accommodate you again in the future. Sincerely, Diwaker

Ms

Customer review rating 4.2/5

Rp Families - 08/10/2019 AccorHotels review

The room is tiny

Kia Ora Ran P., Thank you for taking the time to tell us about your experience at the Peppers Bluewater Resort. I am however deeply sorry that the Hotel room you stayed in did not meet expectation, these are our lead-in room type at 14.7 square meters and are advertised and marketed as a "Sleep 'n' Go" type accommodation for travelers looking to spend the majority of their time exploring the vast many sights and attractions of the Mackenzie Region. We have a number of other room types available offering larger living spaces and varying layouts, perhaps one of these would be a superior selection upon a return stay At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Internet policy is terrible

Customer review rating 4.2/5

Anonymous Couples - 08/10/2019 AccorHotels review

The limited and slow wifi was not good... only place I stayed in NZ in which free internet was not the norm. Also the stairs were exceptionally loud and make it hard to sleep when your neighbor is loud.

Kia Ora Kristin R., Thank you for taking the time to tell us about your experience at the Peppers Lake Tekapo Bluewater Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.2/5

Frances W. Couples - 08/10/2019 AccorHotels review

Accommodation was good Felt that staff were happier if it had been a full-on ski time, rather than a segway to spring/summer Very unfriendly counter staff on check-in, who were not at all helpful when a couple of questions were asked. A shame, because it's a majestic location and that's what we'll remember.

Kia Ora Frances W., Thank you for taking the time to tell us about your experience at the Peppers Bluewater Resort. I am sorry that your experience did not meet your expectations and that our check-in and restaurant service has let us down on this occasion, please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Diwaker

Amazing accommodation situated in an amazing place!

Customer review rating 4.2/5

Emma Couples - 08/10/2019 AccorHotels review

Staff and venue were incredible. Clean, friendly and catered for all our needs. Thank you for making our stay so enjoyable.

Kia Ora Emma C., We very much appreciate your comments regarding your stay at the Peppers Lake Tekapo Bluewater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Spectacular lake view

Customer review rating 4.2/5

Johnson H. Friends - 07/10/2019 AccorHotels review

It is an overall satisfied experience in the peppers blue water hotel. But the restaurants aside are really below the average standard. So I really advise to put some chinaware or plates in the room.

Kia Ora Johnson H., We very much appreciate your comments regarding your stay at the Peppers Lake Tekapo Bluewater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful view

Customer review rating 4.2/5

Amanda Families - 06/10/2019 AccorHotels review

Thank you for a wonderful stay in Tekapo, the resort was wonderful and topped off a great NZ South Island Holiday for my family traveling from Australia. Walking up to beautiful snow on the ground both mornings made it even more amazing. The hotel is central to all places in Lake Tekapo and the 2 bedroom villa was just perfect. Thank you, will be back.

Kia Ora AMANDA A., We very much appreciate your comments regarding your stay at the Peppers Lake Tekapo Bluewater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

MR & MRS

Customer review rating 4.2/5

Drew F. Couples - 06/10/2019 AccorHotels review

Unfortunately, we could only stay one night.

Kia Ora DREW F., We very much appreciate your comments regarding your stay at the Peppers Lake Tekapo Bluewater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful

Customer review rating 4.2/5

Anonymous Families - 06/10/2019 AccorHotels review

Beautiful location. Great accommodation

Kia Ora Leesa S., We very much appreciate your comments regarding your stay at the Peppers Lake Tekapo Bluewater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.2/5

Jane Families - 06/10/2019 AccorHotels review

Lovely apartment, friendly staff, only a couple of niggles such as phone didn't work to order room service, and the patties in our burgers were tiny compared to the size of the buns - not up to what I'd expect for the price.

Kia Ora Sally D., We very much appreciate your comments regarding your stay at the Peppers Lake Tekapo Bluewater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amazing!

Customer review rating 4.2/5

Samantha S. Families - 06/10/2019 AccorHotels review

Was very chilly so a nice warm hotel with comfy beds and amazing shower was a great thing to arrive to! Bonus points for floor heating in the bathroom! Food in the restaurant was also 5 star plus (especially dinner) would definitely stay again and well worth the extra bucks for a lake view room ( we stayed in a mountain view room with a little peak of the lake) The only downside (and I let reception know upon checkout) Was the creaky stairs, my child woke up everytime I tried to sneak off to bed. (He was downstairs in the fold out couch)

Kia Ora SAMANTHA S., We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that we have shared your feedback and concerns with our team and they are taking the appropriate measures to address the issues you have highlighted to prevent future occurrence; we hope to ensure a better level of service delivery for future visits. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely

Amazing

Customer review rating 4.2/5

Karen S. Couples - 06/10/2019 AccorHotels review

The most beautiful resort overlooking the Lake and everything we could ever want for in a villa. Everything at our fingertips. Do yourself a favour and stay here you won’t be disappointed. Spring for a lake view one bed villa

Kia Ora Karen S., We very much appreciate your comments regarding your stay at the Peppers Lake Tekapo Bluewater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Loved our room. It was great

Customer review rating 4.2/5

Diana A. Couples - 05/10/2019 AccorHotels review

Loved our villa. Great location & fabulous views

Kia Ora COLIN/ DIANA A., We very much appreciate your comments regarding your stay at the Peppers Lake Tekapo Bluewater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Spaciously appointed accommodation offering spectacular views.

Customer review rating 4.2/5

Steve Families - 05/10/2019 AccorHotels review

We enjoyed our stay at Peppers Bluewater resort and hope to be back. The suite was clean and included a functional kitchenette, which contained all the modern conveniences. Fabulous location with great views. Food at the restaurant was tasty, well proportioned and presented although somewhat overpriced (apparently a 15% surcharge for a public holiday on 23-Sept, which was the local anniversary day). Limited WiFi access was disappointing. Bins were not always emptied and we need to request restocking of toilet paper. All up though a very pleasant experience.

Kia Ora Steven H., We very much appreciate your comments regarding your stay at the Peppers Lake Tekapo Bluewater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Average

Customer review rating 4.2/5

Anonymous Business - 05/10/2019 AccorHotels review

The Heatpump /aircon unit outdoor units are noisy as the neighbors keep there’s on all night And the LG units are rubbish

Kia Ora Phil L., Thank you for taking the time to tell us about your experience at the Peppers Lake Tekapo Bluewater Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice location and space in 2 bedroom apartments

Customer review rating 4.2/5

Marion Families - 04/10/2019 AccorHotels review

The 2 bedroom apartments are all living area upstairs with lots of space and gas log fire. Also a dining table out on the veranda with a lovely view of the mountains. Only thing lacking was an upstairs powder room . 2 nice sized bedrooms were downstairs with one bathroom with bath. This made moving the luggage in easy. The WiFi was very weak and it was annoying having to sign in all the time. It did snow one morning which made our stay really special. Lake Tekapo was a nice village and good base for Mount Cook.

Kia Ora Marion C., We very much appreciate your comments regarding your stay at the Peppers Lake Tekapo Bluewater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent! except for being overcharged twice for dinner.

Customer review rating 4.2/5

Anonymous Couples - 04/10/2019 AccorHotels review

Location, room, and service at first check and restaurant was great. Although, we were charged twice for dinner, they took full payment from our credit card which we were unaware of on the night. We thought we were just putting it on our room charge. The next morning when we went to check out and finalise our bill the reception staff were unaware that there was a Monday day night special which gave you 15% off your meal so there was a a lot of confusion around that, we wanted to pay cash for our meal which in the end we did. After we left the staff did work out that they did overcharge and then a message on my phone but unfortunately I receive it until the next day. During that time when we went to use out credit card we realized that we had been charged twice and we then contacted Peppers to ask what had happened and they said the charges had already been reversed. The manner in which the reception staff spoke to the restaurant staff in front of the guests was also disappointing. The restaurant staff was just trying to confirm that yes there had been a Monday night special on. Other than that we did enjoy our time there.

Kia Ora Craig A., We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept my apologies regarding the issue you have highlighted and please be assured that we have shared your feedback and concerns with our team and they are taking the appropriate measures to address the issues you have highlighted to prevent future occurrence; we hope to ensure a better level of service delivery for future visits. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely
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