Mantra on Kent Sydney 4 stars

Customer review rating (ALL Rating) 4.3/5 1,034 reviews

Best price
guarantee
Mantra on Kent Sydney - Image 1
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433 Kent St, 2000 SYDNEY, Australia

Description

Hotel extras

  • 24 hour reception and Room Service

  • Self contained accommodation

  • Within close walking distance to Darling Harbour

  • Easy acces to conference facilities. (ICC and Town Hall)

  • Located in a quiet area and only 200m from CBD

Our accommodation(s)

Hotel location

Mantra on Kent Sydney

433 Kent St
2000 SYDNEY
Australia

GPS:-33.871788, 151.204761

Telephone
Fax +61 2 9264 8698

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

CASCADES

Our onsite restaurant, Cascades, serves a hot buffet breakfast daily in a relaxed, warm contemporary setting. Our breakfast includes freshly made barista coffee, pastries from of one Sydney's most reputable patisseries and a selection of fresh fruit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,034 reviews

TripAdvisor Rating  4.0/5  2,041 reviews

Charged $500 extra at check in

TripAdvisor rating 1.0/5

pamela l TripAdvisor review

My booking was made by son in law who had a discount rate for family and friends my invoice was for $1593.90. At check in I was asked for the employees card. I tried ring but my son in law was not contactable and my daughter said they had never been asked for this at checkin and they had to provide this when booking. At check in they said I got an email stating I needed to provide proof at checkin. I told them I hadn’t received any email stating this only that it was needed when booking. I am a female pensioner and was meeting up with two of my school friends who are also pensioners and all on a budget. I was told I had to pay an additional $500 and if I paid by credit card I would be charged 1% which I was not aware of. My total stay cost $2120.98. I covered the extra $500 myself because my friends had only budgeted for a 1/3 of the original invoice, as I did I. For a pensioner on a limited income this greatly impacted on what I could do for my time in Sydney. I have never been in a position in all my travels where I am have been asked to pay more than the booking invoice. I presumed that any other requirements for the booking at the reduced rate in done when booking, which it was. I will never book any accommodation again with the Accor group. I think this was all very misleading and unpleasant. The rooms were also sub standard and very disappointing.

Good location

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Friendly staff good response to door issue great breakfast Very central location easy to get around

Not satisfied

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Ambience of the room provided is not good. No cleaning and not even water bottle is provided. Break fast menu is very less options. This is one of the bad experience I had. I would like to notify my company department the feedback and never ever book a hotel with Mantra on Sydney again.

Good spot

Customer review rating 4.5/5

Jimbob Solo - Confirmed reviews ALL

Nice hotel ,huge room easy to get around.

Centrally located

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Reception was very accommodating changing the room type upon our early check in to twin beds with no issue Appreciated the welcome gift as always Staff were very friendly The only miss was only 2 towels for 3 people

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Other web-users rate our hotel

  • 491 reviews 9.5/10 Location
  • 669 reviews 7.2/10 Room
  • 523 reviews 8.8/10 Service
  • 14 reviews 4.5/10 WiFi
  • 251 reviews 6.9/10 Cleanliness
  • 73 reviews 7/10 Breakfast
  • 58 reviews 4/10 Food
  • 5 reviews 0/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.