Mantra Pandanas Darwin Hotel 4.5 stars

Customer review rating 4.3/5 674 reviews
+ 15 Services
Book this hotel

Room 1

Number of guests
Children's age

Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Central CBD location and tallest hotel in Darwin

  • Mix of hotel, studio & apartment style rooms

  • Lagoon-style pool and gym

  • Conference and restarurant facilities

  • Close to the Darwin Convention Centre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • DARWIN INTERNATIONAL AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Beauty salonPaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Mantra Pandanas Darwin

43 Knuckey Street
800
darwin
australia

Tel: +61889012900

Fax: (+61)8/89012999

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    DARWIN INTERNATIONAL AIRPORT At 11km / 7 miles - Shuttle paying

GPS :-12.461203, 130.843023

Our restaurants and bars

TABLE FORTY THREE

Type of cuisine: Brasserie

Table Forty Three serves breakfast, lunch and dinner, with an extensive modern Australian menu, stylish tropical decor, and relaxed atmosphere. It is also fully licensed for your enjoyment.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 174

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mantra Pandanas Darwin

100% genuine reviews from our guests

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AccorHotels Rating 4.3/5

674 reviews

Good

Customer review rating 4.3/5

Greg N. Business - 10/10/2019 AccorHotels review

Everything was great. The only issue was when I asked the Duty Manager if I could have the cost of Breakfast taken off my booking because my plans had changed she said it was not a problem but I was charged any way. Sometimes its not worth the time it takes to get things changed. Its really nice that you want to know about things but its so much better if you get it right the first time. Sorry means nothing.

Great Staff

Customer review rating 4.3/5

Paul Couples - 08/10/2019 AccorHotels review

Great assistance from the friendly counter staff. Great breakfast buffet every morning. Goid water and town centre views from our balcony room.

Dear Paul We very much appreciate your comments regarding your stay at the Mantra Darwin Pandanas. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Enjoyable

Customer review rating 4.3/5

Anonymous Families - 08/10/2019 AccorHotels review

Pool could have been better, overall good place to stay, staff were helpful and parking was fine.

Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.
Customer review rating 4.3/5

Anonymous Solo - 07/10/2019 AccorHotels review

Very good

Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.
Customer review rating 4.3/5

Frances E. Couples - 07/10/2019 AccorHotels review

Very cute &! Compact Husband was nicely entertained by the construction happening next door

Dear Frances We very much appreciate your comments regarding your stay at the Mantra Darwin Pandanas. It is always a pleasure to receive positive feedback and we will share your comments with our team. Glad also to hear that your husband enjoyed watching the construction! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great people, facilities leaving much to be desired

Customer review rating 4.3/5

Matt Families - 06/10/2019 AccorHotels review

Showers only stay hot for 1 - 2 minutes before going Luke warm, raised with staff but nothing could be changed, we did have two adjoining rooms - both were the same. One rooms shower floor wasn't sloping the right way so water pooled and flowed into the rest of the bathroom. The dehumidifiers sound like diesel generators. Given the price compared to other hotels I really expected better.

Dear Matthew, Thank you for your feedback and please accept our deepest apologies for all the inconvenience you experienced during your stay with us. Unfortunately, due to the limited capacity of our hot water tank that is shared between the two rooms that you were occupying, the hot water would not last longer than 2-3 minute before going luke warm - we are still in the process of looking for a sustainable solution to rectify this issue. Our Maintenance has checked the slope and has advised that it is a design fault and it seems that some rooms are more pronounced than others. I have asked our Maintenance Manager to look into a way to stop the water from going throughout the rest of the bathroom other than the shower cabin. Last but not least, we have removed and replaced the dehumidifiers in room 1521 and 1522. Once again, we apologise for all the inconvenience and we hope to have the opportunity to welcoming you back for a much improved experience. Sincerely, Terence Lee Chik Operations Manager

I cant fault the service i received from management to reception to housekeeping to

Customer review rating 4.3/5

Dan Business - 06/10/2019 AccorHotels review

It was great and my needs were timely met. Respectful and courteous staff.

Dear Dan Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

It was a nice stay

Customer review rating 4.3/5

David T. Friends - 05/10/2019 AccorHotels review

I loved entering the room, the fans and aircon was going and the room had a lovely scent

Thank you for your 5 Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

very pleasant short stay

Customer review rating 4.3/5

Ken Solo - 05/10/2019 AccorHotels review

short overnight stay, very comfortable room

Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Our stay was amazing. The view, the complimentary upgrade made our time very special. Thank you.

Customer review rating 4.3/5

Judy G. Couples - 01/10/2019 AccorHotels review

My husband and I were celebrating our 40th Wedding Anniversary and planned a trip on the Ghan. We were upgraded to the top floor, spectacular views all around and made to feel very special. The staff and food were excellent and we would certainly stay again. Thank you all so much.

Dear Judy Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.
Customer review rating 4.3/5

Ian S. Couples - 30/09/2019 AccorHotels review

Our stay was made enjoyable by the all the excellent services provided. We found the staff very helpful and courteous.

Dear Ian Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Comfortable.

Customer review rating 4.3/5

Anonymous Business - 30/09/2019 AccorHotels review

Was pleasantly surprised to be upgraded to a 1 bedroom apartment room which was really comfortable and nice to stay in as I was a guest in the hotel for 3 nights. Good parking, easy location and handy to have clothes washing amenities in the room. Only negatives were: 1. The quality of food and menu in the restaurant needs a big improvement. Very limited menu in comparison to hotels of similar standards and meal I ordered was not particularly enjoyable, the pork skewers were oily and had gristle and the steak was very under-cooked (rare when I asked for medium) and the Asian slaw was overdressed with far too much mayonnaise. 2. Upon checkout I was unable to get a copy of my tax invoice emailed or printed for me because the desk operator told me that because the room was organised by my travel team with a charge back authority I will need to contact my travel team separately for a copy and that I could not be provided with one in person. I have not encountered this issue before at any other hotel, especially when I can demonstrate that the credit card that is actually being charged is the one in my possession. If this is a policy, then it is very inconvenient.

Dear Alexander, Thank you for your feedback. We are glad that you enjoyed the upgrade and your room facilities. As for the negative feedback, we deeply apologise for the inconvenience that you experienced with the food and the check-out process. I have shared your comments with our Executive Chef and he has advised that he is currently working on a new menu. We would also like to refund you the meal that you had because obviously, it did not meet your expectation - I will contact you on a separate email for same. In regards to the tax invoice, I will have that sent to you as soon as possible. Please do not hesitate to contact me if I can be of further assistance. Many thanks. Kind regards, Terence Lee Chik Operations Manager Sincerely,

Great experience.

Customer review rating 4.3/5

Annie Friends - 29/09/2019 AccorHotels review

Apartment spacious and very comfortable. Good view of ocean. Easy walk to waterfront area. Close to shops. Restaurant - good food, great service, happy hour.

Dear Annie Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Brief but great stay

Customer review rating 4.3/5

Caroline Business - 29/09/2019 AccorHotels review

Only spent the night, but everything we did get was amazing.

Dear Caroline Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Friendly and comfortable.

Customer review rating 4.3/5

Trev M. Couples - 28/09/2019 AccorHotels review

Very comfortable and staff very friendly and accommodating.

Dear Trev Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Very comfortable and within walking distance to many attractions

Customer review rating 4.3/5

Anonymous Couples - 25/09/2019 AccorHotels review

modern good unit, helpful staff when had enquiries.

Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Excellent wonderful room food facilities & Jessica was wonderful on the front desk.

Customer review rating 4.3/5

Joy Couples - 25/09/2019 AccorHotels review

We had a wonderful time. Our room was amazing with great water views. Linen was exceptional. Well stocked kitchen with everything we needed. The staff were friendly, welcoming ,helpful and very keen to make us comfortable. The swimming pool was lovely and everywhere was very clean. I took a point off as our ceiling fan in the bedroom groaned when on. The repair man came up very quickly on the weekend to try to fix it but wasn’t successful. Stayed the fan would need replacing & we would we moved to another room but we elected to stay as we loved that room.

Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Comfortable, great location and excellent service.

Customer review rating 4.3/5

Anonymous Business - 23/09/2019 AccorHotels review

As above, all staff were very friendly and professional. The apartment was great, big, had everything you could need. The only dissapointing part was breakfast.

We very much appreciate your comments regarding your stay at the Mantra Darwin Pandanas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location, nice hotel.

Customer review rating 4.3/5

Deb K. Business - 23/09/2019 AccorHotels review

It seemed strange not to have the room serviced daily at first but when I got used to it, it seemed sensible and would save a lot of resources and help keep costs down. The location is great and the rooms are clean and comfortable.

Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Amazing, spotlessly clean, excellent check-in service and friendly staff

Customer review rating 4.3/5

Cr Business - 22/09/2019 AccorHotels review

Lived it and will stay there again

Dear Colette Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.
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