Mantra Esplanade Cairns 4 stars

Customer review rating (ALL Rating) 4.4/5 1,844 reviews

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53 57 The Esplanade, 4870 CAIRNS, Australia

Description

Hotel extras

  • Enjoy our onsite lagoon style pool, fully equipped gym and whirlpool spa.

  • Adjacent to the iconic Esplanade lagoon, perfect on those hot, Tropical North Queensland days

  • An easy 5 minute walk to the Reef Fleet Terminal

  • Surrounded by restaurants, bars and shops for you to go out and explore during your stay

  • Just a 10 minute walk to the Cairns Convention Centre

Our accommodation(s)

Hotel location

Mantra Esplanade Cairns

53 57 The Esplanade
4870 CAIRNS
Australia

GPS:-16.921305, 145.777742

Telephone
Fax +61 7 4046 4242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Surrounded by tropical plants with a feature rock wall waterfall, our refreshing lagoon style pool and spa is the perfect place to relax and enjoy the tropics.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,844 reviews

TripAdvisor Rating  4.0/5  2,558 reviews

Great apartment in perfect location

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Had an excellent stay at the Mantra, very close to the town and lagoon. Apartment clean and well equipped with everything we needed. Would stay again.

Dear Nicholas, Thank you for your positive review! We are delighted to hear that you enjoyed your stay at Mantra Esplanade Cairns. Our team takes pride in providing a clean and well-equipped apartment for our guests. We look forward to welcoming you back soon. Best regards, Tiago Cunha Front-Office Manager

Good location & ver clean.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Close to everything & nice amenities.

Dear Heather, Thank you for your positive review! We are delighted to hear that you enjoyed our great location, cleanliness, and amenities. We look forward to welcoming you back soon. Best regards, Tiago Cunha Front-Office Manager

Awesome place to stay

Customer review rating 4.5/5

Jo N. Couples - Confirmed reviews ALL

Location is premium. Staff were courteous and helpful. Rooms very clean and well maintained. Value for money got even better when we got upgraded to an apartment. Only drawback was that your room is not serviced daily. Other than that, had an unbelievably good stay there. Credit where credit is due. Good job guys.

Dear Joanna, Thank you for your positive review and kind words. We are delighted to hear that you enjoyed the premium location, courteous staff, and clean, well-maintained rooms. We are thrilled that you appreciated the upgrade to an apartment. Regarding the daily room service, please note that as per our policy, we provide housekeeping services on request (additional cost applies) to ensure guest privacy and comfort. We are grateful for your feedback and look forward to welcoming you back. Best regards, Tiago Cunha Front-Office Manager

Good stay, great location

TripAdvisor rating 4.0/5

Tamara v TripAdvisor review

Hotel kindly gave us a 1pm check-in so my 3yr old could sleep. Check-in was random - 2 managers talking to each other and taking up the computers on the small front desk didn't acknowledge me at all, then the receptionist did so and tried to manoeuvre around them to check me in, all whilst they seemingly were oblivious to anything happening in their vicinity including her being inconvenienced by them. I am an Accor reward member and this wasn't acknowledged or referenced and certainly none of the niceties received. Room was more dated than any of the photos show. Paid for esplanade/"water view" and got trees even though on the 5th floor, which was disappointing as we booked that view knowing we would be there a lot with the 3yr day sleeps, and thought we could at least enjoy a view. Still nice to watch the esplanade goings on. 2 air con units on the balcony blow you away whilst sitting on the balcony. Have to sit right at the railing edge to avoid it. The bedroom in the 1brm apartment is tiny and there is barely room to move around the bed. Beds comfy enough. Spacious bathroom and loungeroom though. Kitchen not supplied with even salt & pepper sachets or some condiments sachets like vegemite/honey/jam, basics like napkins or paper towel, which would have been nice. Maybe opportunity to wow with a small bfast welcome hamper with small cereal box and a couple of these things to start you off or suggest where you can get the small versions of things/have them for sale. You don't want to be buying all that stuff in big form when you are from out of town, or eat out every meal. The 2nd room to our dual key (standard king room) was extremely spacious. I was worried with having the 3yr old in that room that she wouldn't be able to find us in the other apartment if she woke in the night, but there isn't as much space between the 2 rooms as what the photos show, so was super easy for us to work with and good for a family/group. It felt like because we had specified 3 people in the room though, the 4th of everything was removed - only 3 chairs at the little dining table, 3 plates/bowls etc. Weird! And too bad if you had friends join you for a meal or something. Meant we had to wash up all the time which was annoying. Pool was nice but freezing. We were at the end next to the construction but didn't hear anything. Super location convenient to everything you need around that area. Highly recommend Yaya's Greek Restaurant - we had an AMAZING meal and service experience there with friends. All in all a good stay and will stay again - in July in fact!

Great Stay

Customer review rating 5.0/5

Kb… Business - Confirmed reviews ALL

Great place to stay close to everything. From the moment I checked in to check out the staff went above to make my stay enjoyable

Dear Kellie, Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay and that our staff provided exceptional service. We look forward to welcoming you back soon. Tiago Cunha Front-Office Manager

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Other web-users rate our hotel

  • 872 reviews 9.5/10 Location
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  • 78 reviews 5.7/10 WiFi
  • 400 reviews 5.9/10 Comfort
  • 376 reviews 6.1/10 Cleanliness
  • 221 reviews 4.7/10 Amenities
  • 157 reviews 5.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.