Mantra Charles Hotel Launceston Hotel 4 stars

Customer review rating 4.5/5 735 reviews
Mantra Charles Hotel Launceston
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+ 13 Services
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Room 1

Number of guests
Children's age

Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Modern & Stylish

  • Proximity to CBD and local attractions

  • Proximity to Tamar Valley Wine Route

  • Studios with cookiing facilities

  • On site restaurant, lounge and conference facilities

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LaundryPaying
  • PorterPaying
Catering
  • Breakfast
  • 1 restaurant(s)
Leisure and activities
  • Babysitting on request
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Mantra Charles Hotel Launceston

287 Charles Street
7250
launceston
australia

Tel: +61363374100

Fax: (+61)3/63374199

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    LAUNCESTON AIRPORT At 14km / 8 miles

GPS :-41.446, 147.143562

Our restaurants and bars

THE CHARLES RESTAURANT

Type of cuisine: Bistro

Enjoy the fresh Tasmanian cuisine offered at The Charles Restaurant. From freshly cooked breakfasts, to delicious seasonal produce from local suppliers from the lunch and dinner menus, all complemented with beautiful wines.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 52

  • Maximum capacity: 48 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mantra Charles Hotel Launceston

100% genuine reviews from our guests

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AccorHotels Rating 4.5/5

735 reviews

Friendly and efficient staff.

Customer review rating 4.5/5

Jan Friends - 11/10/2019 AccorHotels review

Excellent location, good food and very friendly staff. Stayed five nights. Would certainly stay there again and recommend it to friends. Stayed in dual key rooms which worked well for friends travelling together who wanted separate rooms

Dear Jan, We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. I am so glad to hear that your experience here at Mantra Charles was of very high standard and that our staff provided you with a high level of friendly service. I will pass your comments on to all our staff, including to the Chef regarding the good food, as this will serve as a motivator for the team to continue providing this level of service to our guests. Thank you again for sharing your experience, and we cannot wait to see you again in the near future. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

Mr Leigh O.

Customer review rating 4.5/5

Leigh O. Couples - 11/10/2019 AccorHotels review

great customer service at reception

Dear Leigh, We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. It is always a pleasure to read such a positive review regarding our guests stay. It is even more exciting to read such a glowing review regarding our staff. I am so glad that you had a positive experience whilst staying here and I will be sure to pass onto our team your kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

freindly and relaxed

Customer review rating 4.5/5

Brian M. Business - 10/10/2019 AccorHotels review

staff excellent, nice clean comfortable room

Good morning Brian, We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. It is always a pleasure to receive positive feedback. I am glad that you found our guest service to be excellent and our room presentation to be clean and comfortable. This is exactly what we strive to provide our guests and it is so nice to know that we are achieving this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

A pleasant and comfortable stay

Customer review rating 4.5/5

Cheryl Business - 09/10/2019 AccorHotels review

Nice room overlooking the garden, comfortable chair in room to write reports on my computer. Reception staff were helpful and happy to assist

Dear Cheryl, We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. It is pleasing to read your wonderful review. I am glad that the rooms outlook, the chair and our staff all made a positive impression on you and made your stay as comfortable as can be. I will pass onto our wonderful reception team your positive feedback. This will act as a motivational tool for the future for them. Thank you again for sharing your experience, and we hope to see you again in the future. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

Absolutely wonderful

Customer review rating 4.5/5

Cass Families - 09/10/2019 AccorHotels review

Our experience was fantastic. From the moment we were greeted at reception until when we departed we were totally astounded by the amazing service of the hotel. The rooms were so clean and spacious. We could not fault our accommodation. In such a lovely quiet location. We will definitely return.

Dear Cass, We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. It is always amazing to receive positive reviews, though to receive a review as glowing as yours is exceptional. I am so glad to hear that your stay was absolutely wonderful and that the service was amazing. Our team work really hard to ensure that our guests experience is of a high standard and I know that once they read your review they will be motivated to continue to work to exceed our guests expectations Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

Family Holiday

Customer review rating 4.5/5

Nicole C. Families - 09/10/2019 AccorHotels review

We stayed three nights with our two teenagers. Rooms were connecting and just fantastic. Dinner in the restaurant was beautiful. From check in to check out all the staff were wonderful. Cannot praise them enough.

Dear Nicole, We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. It is so pleasing to read that your family holiday was enjoyable. I will pass on your kind words to both our team in the restaurant and on reception. We truly do have a wonderful team and your words will go a long way to motivating to maintain the high level of service. Thank you again for sharing your experience, and we hope to have you stay here again in the future. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

Fantastic! We lived everything about this hotel.

Customer review rating 4.5/5

Sharon M. Families - 08/10/2019 AccorHotels review

Our adjoining rooms were perfect for a family. The bathrooms were really spacious and overall the rooms were stylish and modern and beautifully clean. The staff were very friendly and helpful and I loved the iced water being available in reception to fill my drink bottle. It is only a small detail but it certainly set the Charles apart from the other hotel we stayed at in Hobart (not a Mantra property unfortunately). The Mantra Charles offered excellent value for money. The other hotel we stayed at in Hobart was much more expensive and nowhere near the quality and standard of the Mantra Charles. We will definitely be back!

Dear Sharon and David, We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. It is always a pleasure to receive such an amazing review regarding our hotel. Though the most pleasing part is knowing that you had a wonderful stay with us. I will definitely pass on your kind words to all our staff, as this will be a great motivator for them to continue to provide a high level of service to our future guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

Very Enjoyable, staff were fantastic!

Customer review rating 4.5/5

Fiona Couples - 08/10/2019 AccorHotels review

The staff were very friendly, helpful, the room was clean, tidy & the food was delicious We would recommend this hotel and will stay there again in the future. We had a problem with a cancelled flight & one staff member wrote a little note saying that she hopes we can sort it out easily, this was a very nice personal touch to our trip & stay at your hotel. Thank you.

Dear Fiona & David, We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. It is with great pleasure that I read your lovely review of our hotel. We truly do have an amazing team here and I will be sure to pass on to them your review, as this will act as a motivational tool for them to continue to provide the level of service that they do. I will try and find out who it was that wrote the note for you and be sure to let them know how much you appreciated it. Thank you again for sharing your experience, I am truly pleased that your stay was fantastic and I hope we get to welcome you back to the Mantra Charles in the future. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

Excelen service, staff, location...

Customer review rating 4.5/5

Daniela Couples - 08/10/2019 AccorHotels review

Everything was great,

Dear Daniela, We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. We are glad that your stay with us here was excellent. We truly do have a great team here that work so hard to make sure that our guests are comfortable and feel welcome. I will pass your comments on to the team as this will act as a form of motivation for them to continue this high level of service into the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

Pleasant place to stay in Launceston.

Customer review rating 4.5/5

Cherie Couples - 08/10/2019 AccorHotels review

Reception staff were good. Size of room was excellent. Facilities were good.

Dear Cherie, We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. It is always so nice to receive positive reviews about our property, it is even more pleasing to receive them regarding our staff. I know the effort that the team puts in and for this hard work to be acknowledge by our guests is amazing. I will be sure to pass your review on to them. Thank you again for sharing your experience, it is so nice to read that you had such a pleasant stay and I hope that your future stays are just as pleasant. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

Very pleasant staff.

Customer review rating 4.5/5

Glen 6. Couples - 07/10/2019 AccorHotels review

It was just a overnight stay, but all the staff were happy and welcoming.

Dear Glen, We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. It is always a pleasure to receive positive feedback and I am so happy to read that our staff gave you a happy and wecolming feeling. Our team work really hard to ensure that our guests have the best experience possible and it is nice to see that our guests are seeing this hard work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

Very good . Excellent service

Customer review rating 4.5/5

Anonymous Business - 07/10/2019 AccorHotels review

Stay went well. WE held an educational event that evening. The room,food and service was excellent . I had 3 issues - firstly , the process of having to do bookings with staff off site meant it took longer to arrange that if an event coordinator was on premises . I woud prefer to be able to deal with someone local ! Having said that Tonya did a good job for which I thank her. Secondly , the internet service kept disconnecting when we used a particular app for a quiz presentation which made continuity awkward so Thirdly , the staff on hand tried to manage but were insufficiently trained to assist. For future reference it may help to have some one trained to assist with this especially for evening events. To assist it may be helpful to know that we got better results the next evening when we ran the app through our hotspot and attendees used their own download. Not the best service . If there is a local solution it would be helpful . The App is called Kahoot..

Dear Wendy, We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. Thank you so much for your honest feedback regarding your stay. We have certainly taken on board all of your comments and as I type this I am implementing a training plan for all our staff around our tech conferencing equipment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

Excellent service, friendly staff and excellent breakfast included .

Customer review rating 4.5/5

Kim B. Couples - 06/10/2019 AccorHotels review

Check in was fast, efficient and very friendly. I asked for a bottle of champagne to be delivered as my wife was arriving later and it was delivered promptly . Room was spacious and I appreciated a window that opened! The room was spotlessly clean and well appointed. The package included a full buffet breakfast which was also excellent and again the service was very friendly. The added bonus was the Mantra Rewards which included a complimentary drink and a late checkout.

Dear Kim, We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. It is always a pleasure to receive positive feedback and it is also nice to receive feedback complimenting our staff on the efficiency and friendliness. The fact that it seems you had a flawless stay does not surprise me, as our team work so hard to make sure everything is 100% for our guests, from the service on the reception desk, to the was housekeeping present our rooms, through to the amazing food that the Chef's produce in the kitchen, our entire team are truly amazing at what they do. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

Happy

Customer review rating 4.5/5

Jo-ann D. Families - 05/10/2019 AccorHotels review

Lovely stay

Dear Jo-ann, We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. It is always a pleasure to receive positive feedback. I am glad that you again had a lovely stay. Thank you again for sharing your experience, and we cannot wait to welcome you back. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

bed was comfortable, nice space, friendly staff

Customer review rating 4.5/5

Glenda Couples - 05/10/2019 AccorHotels review

Good location, not far to walk to the CBD, pleasant rooms, we did not use many of the facilities so i can not comment on them.

Dear Glenda, We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. I am so glad to hear that you stay here with us was a positive one. I will be sure to pass onto our staff your feedback regarding their friendly service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

Good

Customer review rating 4.5/5

R. H. Solo - 04/10/2019 AccorHotels review

Good

Dear Mr. H., Thank you for your positive review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

Fantastic

Customer review rating 4.5/5

Peter M. Couples - 04/10/2019 AccorHotels review

Felt like home

Dear Peter & Patricia, We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. I am so glad to hear that we were able to make your stay feel like home and that you thought it was fantastic. I will pass onto our stay your comments, as this will be sure to make them proud of their own ability and to be working within the establishment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

Great to be handy to hospital

Customer review rating 4.5/5

Lloyd O. Families - 04/10/2019 AccorHotels review

Good clean

Dear Lloyd. We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our housekeeping team to let them know that you appreciated the cleanliness of the room. This will go a long way to motivating them to continue the amazing job that they do. Thank you again for sharing your experience, I am glad that you had such a positive stay and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

Good as usual

Customer review rating 4.5/5

Kaylene P. Couples - 04/10/2019 AccorHotels review

Staff helpful & pleasant. Food delicious.

Dear Kaylene P., We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. I am so glad to hear that your return stay was just as pleasant as your previous. I would like to thank you for your kind words regarding our staffs helpfulness and the food that the restaurant creates. I will be sure to pass onto all staff your positive words and also your feedback to the Chef. This will provide positive reinforcement to all staff that the hard work and high level of emphasis on our guests is being recognized. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel

Enormous and beautiful rooms.

Customer review rating 4.5/5

Liz Families - 04/10/2019 AccorHotels review

The location was perfect and the rooms amazing

Dear Liz, We very much appreciate your comments regarding your stay at the Mantra Launceston Charles Hotel. It is with great pleasure that I read that you had a wonderful stay with us and that you found our 2 bedroom interconnecting rooms spacious and beautiful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Street Front Office Manager Mantra Charles Hotel
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