BreakFree on Collins Melbourne Hotel 3.5 stars

Customer review rating 4.3/5 1,018 reviews
BreakFree on Collins Melbourne
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+ 9 Services
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Room 1

Number of guests
Children's age

Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Located right in the Heart of Melbourne CBD

  • Located near key Melbounre attractions

  • Across from Large Tram stop to adventure around the city

  • Walking distance to MCG, AAMI Park and Marvel Stadium

  • Close proximity to Melbourne's amazing restaurants and bars

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Public indoor parkingPaying
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE AIRPORTPaying
  • Reception open 24 hours a day
Catering
  • Breakfast
Business services
  • Copy/print service available

Hotel location

BreakFree on Collins Melbourne

233 Collins Street
Level 6
3000
melbourne
australia

Tel: +611300092878

Fax: (+61)3/98668215

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    MELBOURNE AIRPORT At 19km / 11.81 miles - Shuttle paying

GPS :-37.816109, 144.965903

Our accommodations

BreakFree on Collins serviced apartments have a range of 1 and 2 Bedroom options to choose from with full kitchen facilities including an oven, dishwasher and full sized fridge along with washing machine, WiFi internet access, air-conditioning and heating. You'll really get into the space and comfort of these serviced apartments in the centre of Melbourne.

1 Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 38
  • Satellite/cable colour TV

1 Bedroom Deluxe

  • Max. number of persons: 3
  • Area: From 38
  • Satellite/cable colour TV

2 Bedroom Apartment

  • Max. number of persons: 5
  • Area: From 41
  • Satellite/cable colour TV

2 Bedroom Apartment with Balcony

  • Max. number of persons: 5
  • Area: From 43
  • Most of the accommodation: Balcony *

* Subject to availability

  • Satellite/cable colour TV

2 Bedroom Deluxe Apartment with Balcony

  • Max. number of persons: 4
  • Area: From 43
  • Most of the accommodation: Balcony *

* Subject to availability

  • Satellite/cable colour TV

Our guest reviews for
BreakFree on Collins Melbourne

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,018 reviews

OK but probably not stay again

Customer review rating 4.3/5

Shane S. Families - 10/10/2019 AccorHotels review

Unfortunately the room was technically 2 bedroom but the walls were frosted glass and let light and noise in from the other parts of the room - including light from the bathroom. I could not move around the room without waking everyone up. Additionally the beds were very firm and difficult to sleep on.

Perfect location for our needs.

Customer review rating 4.3/5

Ian Couples - 10/10/2019 AccorHotels review

Everything met our expectations. We have stayed there before. The only thing that was missing was a toilet brush.

Dear Ian L., We very much appreciate your comments regarding your stay at the BreakFree Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Yeah not baaaaaaad

Customer review rating 4.3/5

Danny Business - 10/10/2019 AccorHotels review

I usually book through mantra as they are usually newish and I get drink vouchers and late checkout. For some reason I ended up here and got none of that. The hotel rooms felt like they had been up but were a very odd set up... hard to explain.

Dear Danny L., Thank you for taking the time to tell us about your experience at the BreakFree Melbourne on Collins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunny Singh Front Office Manager

Very pleasant and very satisfied

Customer review rating 4.3/5

M R. Families - 10/10/2019 AccorHotels review

Very pleasant and very satisfied

Dear Mylene R., We very much appreciate your comments regarding your stay at the BreakFree Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Singh Front Office Manager

Very Average

Customer review rating 4.3/5

Brent Couples - 10/10/2019 AccorHotels review

Honestly, Crap. Rooms are very outdated and run down. First Room, Shower did not work properly. Were told we could move rooms, but had to be back at the hotel by 2pm to do so. Very inconvenient as we had a whole day planned and had to miss out on some things we had organised, to get back to the Room on time. Second room was fine, until the morning we were leaving the hot water did not work. Would never stay here ever again. It was a real Same, because I used all my 100,000 credit card points for my 30th birthday and it was like staying at a budget motel.

Comfortable stay, room needed a few minor repairs.

Customer review rating 4.3/5

Anonymous Families - 09/10/2019 AccorHotels review

It was a comfortable room with facilities that suited our family. TV in main bedroom would have been nice. Heating / airconditioner difficult to use and no instructions were left for it.

Dear Duncan B., We very much appreciate your comments regarding your stay at the BreakFree Melbourne on Collins. It is always a pleasure to receive feedback. I will share your comments with our maintenance team to investigate the air conditioning. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Singh Front Office Manager

Ms

Customer review rating 4.3/5

Lily Families - 09/10/2019 AccorHotels review

We were very happy with our stay here. However there were a few minor problem with the shower head and the cleaniness of the basin bowl.The apartment needed a bit of a maintenance to make it more appealing rather than run down.Overall it was a good stay.

Dear Lily G., We very much appreciate your comments regarding your stay at the BreakFree Melbourne on Collins. It is always a pleasure to receive feedback. I will share your comments with our maintenance team to investigate. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Singh Front Office Manager

needs to be cleaned better

Customer review rating 4.3/5

Karmen Families - 08/10/2019 AccorHotels review

The unit was',t cleaned very well. We washed down the draw fronts as they had tea spilled down the front, rubbish bin was dirty so had to wash that. Bathroom wasn't over clean either. Then went to use the fry pan well what can I say it wasn't fit to cook dog food in. Then our room was serviced we had 5 in the room and only got clean towels for 4. Bathroom hadn't been touched. All I can say is you need to get your cleaners to do abetter job.

excellent central to everything we needed

Customer review rating 4.3/5

Sonya F. Families - 08/10/2019 AccorHotels review

Excellent

Dear Sonya F., We very much appreciate your comments regarding your stay at the BreakFree Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Fabulously

Customer review rating 4.3/5

Monica Couples - 07/10/2019 AccorHotels review

Restful, easy to access and in the heart of the city.

Dear Mark L., We very much appreciate your comments regarding your stay at the BreakFree Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Average. Good staff though.

Customer review rating 4.3/5

Mark Families - 07/10/2019 AccorHotels review

Room plant noise very bad.

Would stay again

Customer review rating 4.3/5

Cathy Friends - 07/10/2019 AccorHotels review

Great location, friendly staff. Complex was a little noisy and the shower leaked out onto the floor but another floor mat would have helped that

Dear Catherine T., We very much appreciate your comments regarding your stay at the BreakFree Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Singh Front Office Manager

Great

Customer review rating 4.3/5

Gillian G. Families - 06/10/2019 AccorHotels review

Very close to everything we needed to get to we really loved how convenient it was. Rooms were clean and comfortable Thankyou we will be back.

Dear Gillian, We very much appreciate your comments regarding your stay at the BreakFree Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Not as good as previously

Customer review rating 4.3/5

Christie Families - 06/10/2019 AccorHotels review

There was no chopping board. The bed was very firm and most uncomfortable. Our door to the balcony didn’t close properly and let noise and cold air in.

Dear Christie, Thank you for taking the time to tell us about your experience at the BreakFree Melbourne on Collins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Loader General Manager

Convenience to everything

Customer review rating 4.3/5

Anonymous Families - 06/10/2019 AccorHotels review

Own balcony & easy access to CBD

Dear Margaret, We very much appreciate your comments regarding your stay at the BreakFree Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Location location

Customer review rating 4.3/5

Anonymous Families - 06/10/2019 AccorHotels review

Perfect family location

Dear Paul, We very much appreciate your comments regarding your stay at the BreakFree Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager
Customer review rating 4.3/5

Eleanor Solo - 06/10/2019 AccorHotels review

Everything was good! Clean, well located, good blinds that block out light, and nice staff at front desk. Also appreciate 24 hour reception.

Dear Eleanor, We very much appreciate your comments regarding your stay at the BreakFree Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Lovely hotel, perfectly positioned very neat & clean.

Customer review rating 4.3/5

D. S. Solo - 05/10/2019 AccorHotels review

Was in Melb to visit the National Gallery. Breakfree is very conveniently located for this plus supermarket very close. Staff were so lovely & helpful. My son is visiting this week & on my recommendation is also staying at Breakfree. I know I will use your hotel when I visit for other exhibitions. Thank you.

Dear Dianne, We very much appreciate your comments regarding your stay at the BreakFree Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager
Customer review rating 4.3/5

Matt Families - 05/10/2019 AccorHotels review

Nice room,and friendly service

Dear Matt, We very much appreciate your comments regarding your stay at the BreakFree Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Loader General Manager

Terrible

Customer review rating 4.3/5

Steve Families - 05/10/2019 AccorHotels review

Noisy. Rangehood didn't work. Air conditioning didn't work. No locks on any doors for privacy. No tongs or spatula/eggflip. When we contacted reception about this at lunch time on our first full day there, we were told they would be straight down. 3 days later, no tongs or eggflip. One saucepan. Room write up is misleading. Sheets were like sleeping on cellophane or aluminium foil. They were horrible. Frosted glass walls does not constitute "family friendly". Seeing the silhouette of someone sitting on the toilet from the lounge room is not very "deluxe". WiFi stopped working after one day.

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