Mantra Circle on Cavill Surfers Paradise Hotel 4.5 stars

Customer review rating 4.3/5 1,120 reviews
Mantra Circle on Cavill Surfers Paradise
See on a map
+ 13 Services
Book this hotel

Room 1

Number of guests
Children's age

Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Located in the heart of Surfers Paradise

  • Amazing views of the coastline and hinterland

  • Walking distance to Surfers Paradise beach

  • Comprehensive resort facilities

  • Close to shopping, restaurants and Light Rail tram station

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast

Hotel location

Mantra Circle on Cavill Surfers Paradise

9 Ferny Avenue
4217
surfers paradise
australia

Tel: +611300092872

Fax: (+61)7/55822020

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 22km / 13 miles - Shuttle paying

GPS :-28.00135473, 153.4268403

Our guest reviews for
Mantra Circle on Cavill Surfers Paradise

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,120 reviews

Great short break

Customer review rating 4.3/5

Sandra B. Couples - 11/10/2019 AccorHotels review

The views were fantastic, room was clean and it had everything that you could want in the short holiday. The security was wonderful, with swipe keys to get in lifts, pool, gym, etc. Locality was great, short walk to beach and to the grocery shops.

Dear Michael B., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Circle on Cavill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

We really loved the apartment and the beautiful views. We will definitely be back.

Customer review rating 4.3/5

Carol M. Families - 10/10/2019 AccorHotels review

The staff were all very polite and helpful. The cleaning could do with some improvement.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Please be assured that I will share your feedback with the team to ensure we can provide a higher level of service to all our valued guests. Kind regards, Ben Hartono
Customer review rating 4.3/5

Heidi S. Families - 09/10/2019 AccorHotels review

Great

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Ben Hartono

Amazing views

Customer review rating 4.3/5

Max Families - 09/10/2019 AccorHotels review

Very good stay was very happy with everything.

Dear Max A., Thank you for staying with us and providing your top rating. It is great to read that we could accommodate you with everything you needed. We look forward to welcoming you back again soon next time your travels bring you back to the Gold Coast. Kind Regards, Ben Hartono

Extremely under-maintained.

Customer review rating 4.3/5

Jm Couples - 09/10/2019 AccorHotels review

My partner and I booked a Oceanview 1 bedroom apartment with spa. Many issues and very little help from the staff with these issues: Bed sheets too small - resulted in sheets coming off the bed as soon as you lay down on them. This uncovered a bare mattress (no mattress protector) with large blood stains. We were assured the mattress was sanitised; however, this is not something you would expect from a hotel in this price bracket. Was given a larger sheet. The largest of the gas stove cookers was not working. It would spark, but no gas would come through. Requested this to be fixed thrice, but never happened. 2 of the 3 balcony door locks were broken and would not open - better than not being able to secure the apartment, but disappointing. Balcony light was blown. Requested this to be fixed twice, but never happened. Pool cue was broken in the facilities room. Only one provided. Very disappointed. We won't be back.

Not bad but not great

Customer review rating 4.3/5

Jacob Couples - 09/10/2019 AccorHotels review

Our experience was pretty good overall it was a 3 night stay. Value for money was worth it the room was nice except for the smell we checked in and thought it was stuffy and got the aircon on and the smell seemed to be worse out the bedroom aircon. This was a distinct smell that was unpleasant that we honestly just put up with because we don’t like causing a drama by the end of our stay we where happy to not have to smell it any more.

Dear Jacob P., Thank you for taking the time to tell us about your experience at the Mantra Surfers Paradise Circle on Cavill. I am sorry that your experience did not meet it full potential; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great view, great location, comfortable and roomy

Customer review rating 4.3/5

Natalie Couples - 09/10/2019 AccorHotels review

We loved our room, it had everything we needed plus more. The ocean views looking over Caville Avenue were great. Loved the spa with window through to master. Made the most of the outdoor with great bbq and pool areas. Loved everything about the location and all the conveniences around the hotel.

Dear Natalie D., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Circle on Cavill. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are so happy to hear you enjoyed the spa and your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.3/5

Kurt Couples - 09/10/2019 AccorHotels review

Was very good! Only let down was our room was serviced once in the 7 nights we stayed there with overflowing bins and old towels

Dear Kurt G., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Circle on Cavill. It is always a pleasure to receive constructive feedback. I will share your comments with our team. For your next stay please sure to let reception know of any concerns so we can best assist you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant one. Sincerely,

Great

Customer review rating 4.3/5

Robyn B. Families - 08/10/2019 AccorHotels review

So central to everything gave us a great chance to see and do a lot in a week. Rooms were great ,spacious and clean. Both pools were very family friendly and so many choices for dinning out thankyou.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ben Hartono

Perfect

Customer review rating 4.3/5

Briana Couples - 08/10/2019 AccorHotels review

Wonderful stay, location was excellent staff were amazing. Only two minor complaints the fridge in the apartment was very loud & the bed was VERY hard. But overall a very positive & enjoyable stay

Dear Briana G., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Circle on Cavill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Ben Hartono

Good

Customer review rating 4.3/5

Anonymous Families - 08/10/2019 AccorHotels review

Great spot close to everything, nice rooms pool and kids area perfect for families to stay

Thank you for staying with us and providing your top rating. It is great to read that we could accommodate you with everything you needed. We look forward to welcoming you back again soon next time your travels bring you back to the Gold Coast. Kind Regards, Ben Hartono

Beautiful apartment

Customer review rating 4.3/5

Leisa Friends - 08/10/2019 AccorHotels review

The apartment was beautiful, big, spacious and very clean and a perfect location. Staff very friendly. Would stay here again.

Dear Leisa M., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Circle on Cavill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Ben Hartono

Great experences

Customer review rating 4.3/5

Anonymous Business - 08/10/2019 AccorHotels review

Apartment was clean and tidy . The view was outstanding and great location very central to shops , beach and river .

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ben Hartono

Satisfied

Customer review rating 4.3/5

Jack W. Couples - 08/10/2019 AccorHotels review

Wry comfortable experience but would have liked fresh towels everyday.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Rhonda W.

Customer review rating 4.3/5

Rhonda W. Business - 07/10/2019 AccorHotels review

Very comfortable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Ben Hartono

Great hotel, but parking needs improvement

Customer review rating 4.3/5

Rob Families - 07/10/2019 AccorHotels review

We stayed 4 nights. Great location, good clean accommodation, good facilities. Outstanding views on level 32. But parking can be improved. The parking spot number we were given was occupied and the three alternate numbers were also occupied. Had to call your reception and they gave us three alternate numbers. This happened to us on arrival on the next days. I am sure you are aware of this problem. On second last day, your staff gave us a VIP parking spot which was empty and we appreciated it. I am sure you know how to improve this. Also might be an idea to put a small Mantra sign on the entry to private parking area which is separate to public parking.

room services

Customer review rating 4.3/5

Maria F. S. Couples - 06/10/2019 AccorHotels review

i would never come back to this place , love to go to Gold Cost but definite never to this place again, have been always staying in a different place , but this time we just wanted to change , and give it a chance to this place. The view from the place was good, and the location was very convenient. BUT to start we arrived at 2pm and the room was no ready for us , so we just decided to go for a walked, then we got in the unit and the fisrt thing that you see is how "clean" everything is ... to start from the kitchen i did notices that some of the wine glass has dry wine on the bottle of them , and i just decided to move on and ignored them , when we get into the bathroom, that it suppose to be very attractive for the view , the shower glass was obviously NOT clean , and the place it stank to bleach . day after we didn't get the room services, what it was ok for us, because we didn't know how it works so ones more we just let it go, same day at night i opened the dishwasher, and ohh surprise ! some dishes there... Next day in the morning we just diced to give them a call and make sure they wont forget or room this time and do the room services and WHAT A BIIIIIIIIG SURPRISE , not room services, are you kidding me ? the last thing you want to do when you on holidays is change your blankets and wash your towels ... Really ??? not room services ,what it is a AIRBNB??????? And yeah... the few was fantastic, but you can no even sit to appreciated cause even the furniture on the balcony was dirty .... unforgivable

Very Good. Water in the pool was cold.

Customer review rating 4.3/5

Pota K. Couples - 06/10/2019 AccorHotels review

Excellent time. location, location, location superb.

Paradise

Customer review rating 4.3/5

Aj Families - 06/10/2019 AccorHotels review

Wow where can I begin!! From incredible beach and city views awesome facilities. Located right in the centre of everything. Mantra circle on Cavill was by far the best place I’ve ever stayed at. The staff are incredibly friendly and welcoming. Everything inside the rooms is just perfect. I’d highly recommend this place for anyone as well as for family getaway. I stayed over there for 3 nights with my family and we had soooo much fun.. great value for money too. Thank u Mantra

Dear Aimable J., We very much appreciate your comments regarding your stay at the Mantra Surfers Paradise Circle on Cavill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Ben Hartono

Great location

Customer review rating 4.3/5

Tania S. Families - 06/10/2019 AccorHotels review

Excellent reception staff. Spacious room

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in surfers paradise