Hotel - Mercure Leeds Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Leeds Centre Hotel

3.5/5 72 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 25  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • LEEDS BRADFORD
  • Languages spoken at the hotel
    • English
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Beauty salon
    • Hairdressing salon
  • Room for hearing impaired guests

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 08:00-23:00
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Hotel location

Our rooms

Contemporary, tailor-made stylish rooms, all influenced by the city's rich tailoring history.

  • 59 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 7 family rooms
  • 4 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with VCR
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Video games on TV in room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Toilets
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating 116 reviews

Our guest reviews for Mercure Leeds Centre Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 72 reviews
Amy Couples - 11/02/2019 AccorHotels certified review
« Nice small hotel, poor breakfast »

The front of house was welcoming and check in fast. Room on the small side but nicely decorated and clean. The only let down was breakfast in the morning. The waiting service seemed inexperienced (didn’t clean our plates away until we left the table 1 hour later), the food was ok (not great quality produce, although the bacon was good) and the coffee machine was out of coffee (we were told to try the other machine, this worked but no cups, the waitress said try the cupboard underneath pointing and I had to rustle through napkins and general household ware to find one, not great as a customer). We were really let down by the morning experience. However on check out the front of house (again) was fabulous and friendly making our visit more pleasant. 10/10 for her!

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMY T., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are working on the solutions of how to improve our breakfast services and if You decide to stay with us again it will be much better than this time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tee, Mercure Leeds Centre

Joe Business - 11/02/2019 AccorHotels certified review
« Great rooms, terrible service. »

Fantastic room, great sleep, clean, nice shower facilities and bathroom. Only downside was the hour it took to get served breakfast, and the fact I had to order at the bar despite being told it was table service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOE W., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are working on the solutions of how to improve our breakfast services and if You will decide to stay with us again, it will be much better experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tee, Mercure Leeds Centre

Anita A. O. Friends - 11/02/2019 AccorHotels certified review
« Disapointed »

The staff were lovely! The decor was lovely! The breakfast was ok! The room was disappointing. We had booked a double, so we're bemused why only one robe and pair of slippers, the bed was very badly made, I had to redo it. The lighting in the room made it very difficult to do make up, broken shelf in the bathroom, meant nowhere easy to put things, bathroom wasn't clean. No toilet brush, the safe was broken. For such a big room why only one chair? Only one key card and in a room for two tea drinkers, paying £108, only being given 4 tea bags seemed a little mean

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANITA A., Thank you for taking the time to tell us about your experience at the Mercure Leeds Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tee, Mercure Leeds Centre

Ian Couples - 11/02/2019 AccorHotels certified review
« Quiet bit extremely small room - even though top grade. »

Hotel does not know what it wants to be, check in at a bench with bar alongside. Booked top room but room was no bigger than a standard bathroom. Breakfast a nightmare - never again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN P., Thank you for taking the time to tell us about your experience at the Mercure Leeds Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tee, Mercure Leeds Centre

Marty B. Couples - 11/02/2019 AccorHotels certified review
« Relaxing »

Totally relaxing made possible by your friendly staff and comfortable surroundings

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN B., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tee, Mercure Leeds Centre

Vicki Friends - 11/02/2019 AccorHotels certified review
« excellent location. brill design »

great

Our hotel has responded to the review
Our hotel has responded to the review

Dear VICTORIA R., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tee, Mercure Leeds Centre

Denise Couples - 11/02/2019 AccorHotels certified review

Clean comfortable room, couldn’t fault anything

Our hotel has responded to the review
Our hotel has responded to the review

Dear DENISE C., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tee, Mercure Leeds Centre

Richard D. Business - 08/02/2019 AccorHotels certified review
« Comfortable and friendly staff »

Welcoming, well laid out. Room was comfortable, clean and warm. Air con worked well and good WiFi connectivity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD D., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tee, Mercure Leeds Centre

E B. Business - 08/02/2019 AccorHotels certified review
« Not thinking of needs of business traveller »

This is well located for short business stay. However, the there are 3 problems for the business traveller. 1. The lighting in the rooms is awful 2. There is NO desk - the room is big but there is no desk - this makes working impossible 3. All guests have to enter / exit rooms via the dining area (and coffee machine) making it cramped and noisy for those dining and awkward when wheeling a suitcase. On another note, the hotel does not place a glass in the room but a plastic cup wrapped in more plastic. Leading chains should show some vision and try and cut waste.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDWIN B., Thank you for taking the time to tell us about your experience at the Mercure Leeds Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tee, Mercure Leeds Centre

Sebastien Business - 07/02/2019 AccorHotels certified review
« great little hotel. well refurbished. »

small but well furnished room. comfortable bed and a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEBASTIEN B., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tee, Mercure Leeds Centre

A K. Business - 06/02/2019 AccorHotels certified review
« Renovated, clean and central! »

The staff was very polite and welcoming the whole time. The hotel is pretty new and you can see it's been recently renovated. The room was stylish and comfortable. The free tea and biscuits in the room were a nice treat upon arrival, considering it was freezing outside. The only improvement suggestion would be the breakfast. From a hotel this nice I did expect a higher quality, especially in the hot dishes. The granola/cereal bar on the other hand was excellent with lots of extra options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASLI K., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tee, Mercure Leeds Centre

Fern S. Couples - 04/02/2019 AccorHotels certified review
« Pleasant hotel »

The room was nice and there were some nice touches, however the tea and coffee wasn’t refilled and the lack of a proper reception desk was a bit odd!

Our hotel has responded to the review
Our hotel has responded to the review

Dear FERN S., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Simon K. Business - 04/02/2019 AccorHotels certified review

lovely rooms with good team

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON K., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 03/02/2019 AccorHotels certified review
« Comfortable room but very cold »

Nice room, with lovely facilities, however it was far too cold. The thermostat was difficult to get to work and it didn't stay on for long. Besides that. It was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICHOLAS L., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 31/01/2019 AccorHotels certified review

Good, very helpful and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICOLA B., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stephanie Business - 30/01/2019 AccorHotels certified review
« Lovely room but shambles for food element! »

It is really sad that I have to write this review. I stayed for one night and my room was beautiful. Robes, slippers, a big bath, huge bed, very clean, all the amenities you could wish for. However, the “Complimentary Soft drinks “ in the mini bar consisted of two bottles of water and a small can of Diet Coke. My TV wasn’t working (which the reception team gave me a discount for), dinner, well, the pie was undercooked, seasonal veg (Carrots) and mashed potatoes were cold! Then breakfast......what breakfast? I paid as part of a package and was looking for are to a nice cooked breakfast before my busy day ahead. Waited 5 mins for a menu. Then 10 minutes for my order to be taken. Upon ordering, the waiter said “Chef is refusing to cook anymore” it was 8am!!!! I asked to speak to the chef and my request was ignored! I walked away with a battered and bruised banana before packing up and leaving it all behind me. I was refunded £7.50 but that’s not the point. How can a chef refuse to cook anymore! I then didn’t have time to stop until late afternoon for something to eat! So I have to rate this lovely hotel so low because of the state of the kitchen and food. Staff were friendly in the evening but in the morning it’s like they were afraid to look anyone in the eye, because of The chefs actions. My overall experience of 2 hotels in 2 days both being Accor has been massively tarnished by all I have experienced and I will not be staying with Accor again

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHANIE A., Thank you for taking the time to tell us about your experience at the Mercure Leeds Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 30/01/2019 AccorHotels certified review

Room was directly connected to the lift lobby meaning all traffic was audible. No spare rooms to move me to. Room was freezing and no instructions for heating controls. Showers maximum temperature was luke warm. Breakfast was refunded as it took ages to arrive and was wrong. Subsequent to ordering it, but before it arrived, the chef decided to stop cooking breakfast despite being only 8am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MATTHEW M., Thank you for taking the time to tell us about your experience at the Mercure Leeds Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Families - 29/01/2019 AccorHotels certified review

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear FIONA F., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Laura Couples - 28/01/2019 AccorHotels certified review
« Lovely big room and excellent price »

Check in was simple and straight forward. Staff very helpful. Room was fantastic for the money and the hotel in an excellent location. Would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURA S., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nick L. Friends - 28/01/2019 AccorHotels certified review
« Fantastic hotel which is excellent value for money »

Lovely modern, spacious rooms with lots of little extras. Managed to accommodate a change in room needs last minute which was much appreciated. Very friendly staff and the barman was really helpful! Excellent value for money and will definitely stay again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICK l., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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