Hotel - Mercure Leeds Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Leeds Centre Hotel

3.5/5 87 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 25  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • LEEDS BRADFORD
  • Languages spoken at the hotel
    • English
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Beauty salon
    • Hairdressing salon
  • Room for hearing impaired guests

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 08:00-23:00
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Hotel location

Our rooms

Contemporary, tailor-made stylish rooms, all influenced by the city's rich tailoring history.

  • 59 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 7 family rooms
  • 4 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with VCR
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Video games on TV in room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Toilets
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating 146 reviews

Our guest reviews for Mercure Leeds Centre Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 87 reviews
Phil S. Solo - 12/03/2019 AccorHotels certified review
« It was value for money »

Convenient to reach by both rail or air. I had a privilege room which was well laid out. I was a little surprised to find a box of condoms in the cupboard! Although my room overlooked the road it was very quiet. I had the continental breakfast and was a little disappointed with the choice but everything was fresh and tasty. The hotel lacked atmosphere, I do not know if this was because it was a weekend, staff friendly but it did not give you the impression that you wanted to sit in the bar area of an evening. Bottom line looking at what I paid it was value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP S., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tee, Mercure Leeds Centre

C T. Couples - 11/03/2019 AccorHotels certified review
« Awful, just awful »

Firstly, we booked a privilege room with balcony, when we entered the room there was a door leading onto a concrete square on the street about 1m by 1m, pretty rubbish but we thought it'd do but we couldn't open it as it was locked and there was no key. I complained to the receptionist who went off to look for the key and eventually came back to say the door had to stay shut for safety reasons. I asked why it was advertised a as room with a balcony which couldn't be used and suggested it was mis-sold. She offered two drinks tokens to make up for it which was appreciated but woefully inadequate and I asked her to go talk to her manager to find a better solution. We were eventually offered a different room the following day which we accepted. Breakfast on day 1 was truly appalling, I had traditional English and it was 90% inedible so I left it. Days 2 I asked for smoked salmon and scrambled eggs, it came out without the smoked salmon so I sent it back only to be told that "chef" said there was no "still no salmon". Why send out a dish that was incomplete and missing such a major ingredient? Surely you come check it's still wanted first? They just had no clue. I would never stay at this or another Mercure again

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS T., Thank you for taking the time to tell us about your experience at the Mercure Leeds Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Sarah L. Solo - 10/03/2019 AccorHotels certified review
« Mrs »

Very comfortable room, nice and quiet

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARAH L., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 10/03/2019 AccorHotels certified review
« Good location. »

Good room. Average non cooked options for breakfast. Noise late as our room was near the lift

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHEILA C., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business - 10/03/2019 TripAdvisor review
« Lovely decor »

Amazing beds, fantastic decor, it's inspired by the textile use for the building prior to the hotel. Really well thought out fabrics and lovely herringbone carpets. I love this place. it's a really lovely hotel. Staff were incredibley helpful. What more could you want. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Good Evening, Thank you so much for taking the time to let us know about yout experience at Mercure Leeds Centre. We really appreciate it and I will share it with the entire team. Looking Forward to see you again. Kind Regards, Margarida Mercure Leeds Centre

Ian T. Business - 09/03/2019 AccorHotels certified review

Comfortable and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN T., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 08/03/2019 AccorHotels certified review
« No real desk to work on and no bedside table for items »

Menu very restricted so had to go out for dinner. Staff very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID M., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 07/03/2019 AccorHotels certified review
« No problems - everything as it should be. »

All fine. Comfy room and bed everything worked well. Lovely breakfast. Smooth checkout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN T., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mrs P. Couples - 04/03/2019 AccorHotels certified review
« Mrs »

Check in was ok. Breakfast was poor. They got our order wrong then we had to wait ages for it to be rectified. Not worth the money at all

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEONIE P., Thank you for taking the time to tell us about your experience at the Mercure Leeds Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ben Families - 04/03/2019 AccorHotels certified review
« Very nice room, fairly ppoor breakfast »

Very nice room, friendly staff, fairly poor breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear BEN S., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

David (. Couples - 04/03/2019 AccorHotels certified review
« Very Comfortable stay at Leeds Centre Mercure Hotel »

Extremely tastefully decorated room , Bathroom of a good size. Bed very cosy. So overall room high marks. Minor downsides ....... had to wait 15 mins to register on arrival. No apology given for having to wait ! Safe did not work. Reported it but no feedback offered until next day when I re-reported when they offered to move to another room. Nepresso machine leaked. As it was a Privilege room we should have had bathrobes . None in the room. These are MINOR points but just feel customer service was lacking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID I., Thank you for taking the time to tell us about your experience at the Mercure Leeds Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Neil Couples - 03/03/2019 AccorHotels certified review
« Lovely room, nice and quiet »

Enjoyed our stay. We had our dog with us and I'd requested a quiet room as he barks if he hears anything. It was lovely and quiet, no disturbances. We were able to eat in the bar area which was great with our dog.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL S., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tee, Mercure Leeds Centre

Donna Business - 02/03/2019 AccorHotels certified review
« Handy location, windowless room »

The walk from the station was easy. There was a queue for check in and nowhere to wait as this done on a laptop in bar area, there is no reception. My room was comfortable but what looked like a window was in a sealed translucent pane that did not let in light and couldn't be opened. I have never stayed in a hotel of this rating with no natural light or air before and I didn't like it at all. Sadly I realised this when I went to open the 'window' after dining out in the evening when it was too late to ask for a transfer to another room. The breakfast choice of food was good. Coffee was from a machine and not so good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DONNA MISS G., Thank you for taking the time to tell us about your experience at the Mercure Leeds Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are currently working on the solutions about advertising our windowless rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tee, Mercure Leeds Centre

Rodrigo Business - 01/03/2019 AccorHotels certified review
« Nice and cosy »

It was a nice and cosy experience. The room was big enough and staff super kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RODRIGO R., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tee, Mercure Leeds Centre

Emmab Business - 27/02/2019 AccorHotels certified review
« Breakfast needs to be improved to bring this hotel up to standard »

Fantastic check in very friendly staff and very welcoming beautiful room great interior , bathroom could be updated, base of bath was very stained. breakfast was terrible- had virtually no buffet options- juice, fruit, one croissant that was hard. no pots of tea, just warm water from a machine cheese was passed its best before date!

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMMA B., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Currently we are working on our breakfast services improvement and we promise that it will be better if You decided to stay with us in the future! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tee, Mercure Leeds Centre

Suzy Couples - 26/02/2019 AccorHotels certified review
« Amazing »

The staff went above and beyond for our stay. It was my husbands birthday and our room was upgraded with a lovely surprise of chocolate brownies in the room. Thank you so much! As parents of 2 young children, it was just what we needed! Thank you so much, we’ll be back!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUZY B., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tee, Mercure Leeds Centre

Lyn Couples - 25/02/2019 AccorHotels certified review
« Comfortable, convenient, good value and efficient »

Thank you Mercure, we had a great weekend in Leeds staying at your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lyn C., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 23/02/2019 AccorHotels certified review
« Lovely hotel poor standard of room to the advert and cost »

One night stay lovely bar breakfast was sold a room with queen size bed only to find two singles pushed together

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEAN G., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Natalie W. Couples - 21/02/2019 AccorHotels certified review
« Great »

All good. Quite. Polite. Clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear NATALIE W., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Natasha Business - 20/02/2019 AccorHotels certified review
« Good »

Good, welcoming staff shame restaurant was closed

Our hotel has responded to the review
Our hotel has responded to the review

Dear NATASHA S., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tee, Mercure Leeds Centre

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