Mercure Sydney Rouse Hill 4.5 stars

TripAdvisor rating 4.5/5 4 reviews
Mercure Sydney Rouse Hill
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+ 14 Services
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Room 1

Number of guests
Children's age
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Walking distance to the new Metro for fast convenient connection from Rouse Hill to Sydney CBD

  • Direct access to Fiddler precinct for a wide choice of a la carte dining and beverage options

  • Ideal location for all your residential conferencing options at the Fiddler Hotel

  • Complete residential entertainment options including conferencing, weddings and parties

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Outdoor playground for children
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)

Hotel location

Mercure Sydney Rouse Hill

Cnr of Commercial Road
2155
rouse hill
australia

Tel: +61288063969

Fax: (+61)296294311

Contact email

Check-in from 14h00

Check out up to 11h00

  • SYDNEY :   Rouse Hill Station

  • SYDNEY :   Rouse Hill Station

  • SYDNEY :   Rouse Hill Station

  • By plane

    SYDNEY At 46.8km / 29.08 miles

  • By plane

    SYDNEY At 45.2km / 28.09 miles

  • By train

    ROUSE HILL At 0.4km / 0.25 miles

  • By train

    SCHOFIELDS At 5.8km / 3.6 miles

GPS :-33.686426, 150.91976

Our accommodations

Superior Room, 1 King Bed

  • Max. number of persons: 2
  • Area: From 32
  • Satellite/cable colour TV

Superior Room, 2 Single Beds

  • Max. number of persons: 2
  • Area: From 32
  • Satellite/cable colour TV

Deluxe Room, 1 King Bed

  • Max. number of persons: 2
  • Area: From 32
  • Satellite/cable colour TV

Deluxe Room, 2 Single Beds

  • Max. number of persons: 2
  • Area: From 32
  • Satellite/cable colour TV

Deluxe Suite, 1 King Bed & Sofa Bed

  • Max. number of persons: 3
  • Area: From 46
  • Satellite/cable colour TV

Our restaurants and bars

THE LOUNGE

Photo non contractuelle / Strictly non binding

The Lounge is an opulent and sophisticated space to relax with friends. With a perfect balance of classic and contemporary finishes throughout including mood lighting, plush furnishings, and an exclusive VIP bar and lounge area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Mercure Sydney Rouse Hill

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

107 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4 reviews

Customer review rating 4.5/5

Johanna Couples - 03/10/2019 AccorHotels review

It was a great stop over beautiful and comfortable

It was clean, welcoming and the position was great.

Customer review rating 4.5/5

James M. Families - 03/10/2019 AccorHotels review

The choice of accommodation was good. The range of food was extensive and affordable. Walking to the main shopping centre was an additional advantage.

Customer review rating 4.5/5

Anonymous Couples - 02/10/2019 AccorHotels review

Disappointed that our Accor dining discount could not be used at this motel and complimentary drink vouchers were not available,!

?

TripAdvisor rating 4.5/5

Experience649086 Couples - 02/10/2019 TripAdvisor review

I am an Gold Accor Member and have stayed at the Mercure now twice - was given an upgrade last time and it was excellent for the extra space in the small bedroom off the main room. The staff were very friendly and courteous. We understand that you will be building a bar at reception which will then allow you to provide the extra little things that are given to Accor Members in other hotels - drink voucher, water etc. It would be great for Accor Members to be able to take advantage of their dining discount at The Fiddler - if that is where guests of Mercure would dine.

Very comfortable stay. Will definitely return in the future!

Customer review rating 4.5/5

Vee Couples - 01/10/2019 AccorHotels review

We were travelling to Sydney for one day, and our first appointment of the day was in the Hills district so it made sense to stay at Mercure Rouse Hill. The hotel is brand new and beautifully appointed throughout with modern interiors (including an extremely comfortable bed). The Reception staff were friendly and welcoming, and very helpful. We only stayed here for a few hours, but we'll definitely be using Mercure Rouse Hill for future trips to this part of Sydney.

Good

Customer review rating 4.5/5

Gary T. Couples - 01/10/2019 AccorHotels review

Comfortable

Very pleasant

Customer review rating 4.5/5

Anonymous Business - 01/10/2019 AccorHotels review

Friendly staff and helpful. 24 hr check-in is a great bonus. Excellent room.

The hotel was beautiful, and the staff were excellent.

Customer review rating 4.5/5

Colleen Couples - 30/09/2019 AccorHotels review

As I have said above - the hotel is absolutely beautiful, there was everything there that we needed. It was a pleasure to stay there.

Dear Colleen K., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager

Perfect

Customer review rating 4.5/5

Jonny Business - 30/09/2019 AccorHotels review

Easy checkin and comfortable

Dear Jonny B., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager

very pleasant and relaxing

Customer review rating 4.5/5

Kevin Families - 30/09/2019 AccorHotels review

everything was great from the staff at reception to our very comfortable room

Dear David B., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager

Short pleasant stay.

Customer review rating 4.5/5

Shalini S. Families - 30/09/2019 AccorHotels review

We attended a function at The Fiddler so stayed overnight only. It was comfortable & short walk to & from the venue.

Dear Shalini S., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager

pleasant served its purpose

Customer review rating 4.5/5

Melise Business - 30/09/2019 AccorHotels review

Very clean, well appointed, modern, the one staff member we encountered was very helpful. Parking was tight, and my only concern was that we were room facing the road, and not being use to traffic noticed road noise. Ear plugs may be helpful.

Dear Melise H., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager

State Administration Coordinator

Customer review rating 4.5/5

Aaron C. Business - 30/09/2019 AccorHotels review

Our team stayed at the Mercure Rouse Hill address and experessed their gratatude for the staff and the rooms. They rooms were perfecly comfortable for them and the staff were very friendly and helpful. We will look to stay on site again.

Dear Aaron C., Sincere apologies for the previous email- Thanks again for your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager

Everything was good

Customer review rating 4.5/5

Blake Families - 29/09/2019 AccorHotels review

Everything was good. The only feedback I would give is that the pool is not private, it really needs privacy screens or hedges.

Dear Blake W., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Yes, we are looking in to installing privacy screens for the pool. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager

.

Customer review rating 4.5/5

Gw Couples - 26/09/2019 AccorHotels review

Very good

Dear Garry W., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager

Professional and courteous

Customer review rating 4.5/5

Emily Families - 26/09/2019 AccorHotels review

Excellent facility close to everything. Great staff and very comfortable rooms.

Dear David M., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager

Beautiful

Customer review rating 4.5/5

Vicki Couples - 26/09/2019 AccorHotels review

It was lovely, everyone was so friendly from start to finish. There was an issue with a heating not working in our room and after one of the lovely staff tried to rectify it, she upgraded our room for the inconvenience. Will definitely stay again!!

Dear Vicki R., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager

Comfortable and convenient

Customer review rating 4.5/5

Peter Couples - 26/09/2019 AccorHotels review

Arrival was handled pleasantly and efficiently. Our room was fresh, clean and comfortable but we had issues in attempting to get television running for the evening news. Eventually we decided the problem was beyond us and called down to reception who came up to assist. Once she had established that there was a problem that could not be fixed (Sunday evening) she arranged a change of room on the same level. Television was working there. We had a comfortable night.

Dear Peter A., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager

Great

Customer review rating 4.5/5

Liz Families - 25/09/2019 AccorHotels review

Great package with Hotel and the Mecure , reception staff were excellent and house keeping Brilliant

Dear Elizabeth P., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager

Friendly Staff, Excellent Room

Customer review rating 4.5/5

Christine M. Families - 25/09/2019 AccorHotels review

As soon as we arrived the staff made us feel welcome and answered our questions quickly and competently. We were in Sydney for a family funeral which was a sad time for us, but there was always a smile from your staff when we entered which help a great deal. The food from The Fiddler was also amazing and being able to have the food delivered to our room was a big bonus.

Dear Christine M., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager
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