Rixos Pera Istanbul 5 stars

Customer review rating (ALL Rating) 4.6/5 963 reviews

Rixos Pera Istanbul - Image 1
Rixos Pera Istanbul - Image 2
Rixos Pera Istanbul - Image 3
Rixos Pera Istanbul - Image 4

Description

Hotel extras

  • Central location

  • Golden Horn view

  • Spacious accommodation

  • Meetings and banquets

  • Dining Facilities

Our accommodation(s)

Hotel location

Rixos Pera Istanbul

Kamerhatun Mesrutiyet Cad No44, Tepebasi Beyoglu
34440 ISTANBUL
Turkey

GPS:41.033374, 28.97497

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  963 reviews

TripAdvisor Rating  4.5/5  2,268 reviews

Certificate of excellence 2023

Exceptional performance for family vacation

TripAdvisor rating 5.0/5

sofronisz TripAdvisor review

We are very pleased at that hotel especially gym was very comfortable. Everything was very clean. Specially Thanks to Mr Nuri who suggested us the best places of Istanbul by making reservations etc. thanks all the staff. Emre is very polite and very patient with the guests. This is our beloved hotel we will visit again.

Extremely disappointed

TripAdvisor rating 1.0/5

dianewR6119WS Friends getaway - TripAdvisor review

I had an extremely disappointing stay at this hotel due to multiple issues that were poorly handled. The room was unbearably noisy, making it impossible to sleep because of the loud disturbances late at night. When we complained, the front desk attendant, Emre, promised a room switch to an ocean front for the following day, which unfortunately never happened. Further adding to the frustration, Emre assured us that a taxi reservation was made for an early 4:30 AM departure. This too turned out to be untrue, and no taxi was arranged. If it weren't for a last-minute Uber, we would have missed our flight. Having traveled extensively and stayed at numerous hotels, I've never felt so misled. It's particularly disheartening when staff, particularly at the reception, promise solutions only to discover they are empty assurances. I cannot recommend this hotel as the trust in its service and integrity was completely lacking.

Dear Guest , Thank you for taking the time to tell us about your experience at the Rixos Pera Istanbul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve better you in the near future. Sincerely, Rixos Pera İstanbul Guest Relations Team

Best Concierge Service!!

TripAdvisor rating 5.0/5

Vinit H TripAdvisor review

Thanks to headconcierge Nuri’s recommendations we had a great vacation in Istanbul he was always very polite and kind. Everything was awesome we really love that . And Emre I also want to offer you my best wishes!

Dear Vinit , Thank you very much for your detailed review. I am very happy to see that your stay was excellent, especially because of our colleagues. Looking forward to seeing you again soon at Rixos Pera Istanbul! Sincerely, Rixos Pera İstanbul Guest Relations Team

Keep up the good work Emre!

TripAdvisor rating 5.0/5

Rebecca N TripAdvisor review

Our accommodation was perfect in that hotel thanks to Emre who is working for all of the guest’s satisfaction. Special thanks for her efforts . We saw him at the metro station and we said OMG he is everywhere 😂😂

Dear Rebecca , Thank you very much for your detailed review. I am very happy to see that your stay was excellent, especially because of the Emre. Looking forward to seeing you again soon at Rixos Pera Istanbul! Sincerely, Rixos Pera İstanbul Guest Relations Team

Thanks a lot to Emre

TripAdvisor rating 5.0/5

Audrius L TripAdvisor review

Noise was terrible we could not sleep for days . But Mr Emre was very very helpful he suggested us a new room but we refused to vhange our room but he made a big surprise with an apoligising letter and we were very surprised when we see it . That was very kind of him!

Dear Guest , We very much appreciate your comments regarding your stay at the Rixos Pera. It is always a pleasure to receive positive feedback. We will share your comments with our team members. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Pera İstanbul Guest Relations Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 781 reviews 9.3/10 Location
  • 855 reviews 7.3/10 Room
  • 1,201 reviews 9.1/10 Service
  • 20 reviews 2.3/10 WiFi
  • 374 reviews 8.1/10 Breakfast
  • 317 reviews 7.1/10 Cleanliness
  • 283 reviews 8/10 Vibe
  • 211 reviews 7.8/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Istanbul