Hotel - SO Sofitel St Petersburg
So Sofitel Hotel So Sofitel Hotel

SO Sofitel St Petersburg Hotel

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4.3/5 36 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 13h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H
    • Opening hours : Week-end 24H

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 137 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Suite Box
    • Coffee/tea making facilities
    • Shower
    • Jacuzzi
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 36 reviews

Our guest reviews for SO Sofitel St Petersburg

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Merv &. R. O. Couples - 19/05/2018
« Great position, friendly and helpful staff »

A perfect location to tour the amazing and beautiful sights of St Petersburg. The room was comfortable and well appointed, and the staff attentive and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Merv & Rhonda, we very much appreciate your comments regarding your stay at SO/ Sofitel St. Petersburg! It is always a pleasure to receive positive feedback. I will share your comments with our team at the morning briefing. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We will be happy to see you again in the nearest future! Sincerely,

AccorHotels certified review
Ross W. Couples - 08/05/2018
« Great experience »

It was a pleasure to stay with you for 5 days, we found the the reception staff especially friendly on leaving or returning to the hotel. The staff in the dining room were most obliging. The young lady in the bar area gave us good ideas on the cocktails she made for us. A GREAT STAY.

AccorHotels certified review
Tibor Business - 28/04/2018
« Better information is expected »

The first days I was told that breakfast is included in the room rate, later it was charged to my room and the 2000 Rubel was quite hefty for the buffet served, where not even mustard could be provided despite my individual request beside the sausage. The rooms are modern, the 'foot lighting' for the night is a useful feature, but internet was not always reliable, last night could not work at all as internet was not accessible for hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tibor, Thank you for taking the time to tell us about your experience at the SO Sofitel St Petersburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At So Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly if you wish to discuss this matter in further details. Sincerely, Ada Egorova SO GM

AccorHotels certified review
Mike R. Business - 26/04/2018
« Great Staff »

Refer to my comprehensive trip advisor review.

AccorHotels certified review
Lilia Business - 25/04/2018
« Downgrade compared to W concept »

Friendly service as always, but now lacks special extras offered at W. On par with Angleterre now

Our hotel has responded to the review
Our hotel has responded to the review

Дорогая Лилия, Спасибо за то, что Вы нашли время ответить на наши вопросы и поделиться своим мнением о проживании в SO/ Sofitel St Petersburg. Мне очень жаль, что пребывание в нашем отеле не соответствовало Вашим ожиданиям. Позвольте принести Вам свои самые искренние извинения. Ваш отзыв очень важен для нас, поэтому я хотела бы пояснить, что Ваше пребывание пришлось на процесс перехода от одного бренда к другому, поэтому, к сожалению, у Вас ещё не было возможности познакомиться со всеми особенностями уникального бренда SO/ Sofitel. В то же время, нам очень хотелось бы понять, о каких дополнительных услугах Вы пишете в Вашем отзыве, чтобы макимально учесть эти пожелания на будущее. Смею Вас заверить, что мы сделаем всё, чтобы наш отель стал самым ярким и замечательным отелем не только в Санкт-Петербурге, но и в России. Искренне надеюсь, что когда Вы вернетесь в наш отель после полного внедрения стандартов SO/ Sofitel Вы сможете лично в этом убедиться. Пожалуйста обращайтесь ко мне, если возникнут какие-либо вопросы. С наилучшими пожеланиями, Ада Егорова SO GM

AccorHotels certified review
Steve P. Solo - 23/04/2018
« Very welcoming staff »

Staff were amazing. Very helpful, friendly and kind. Room was cosy and comfortable. Liked the cookie in my room and the endless complimentary supply of bottled water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, We very much appreciate your comments regarding your stay at the SO Sofitel St Petersburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ada Egorova SO GM

AccorHotels certified review
Yoosuf Business - 21/04/2018
« Tick tick tick »

It was most difficult stay to sleep ever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yoosuf, Thank you for taking the time to tell us about your experience at the SO/ Sofitel St Petersburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At So/ Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Unfortunately, it is not clear from your comment, what made your stay uncomfortable. I will appreciate a lot if you share more details with me to make your next stay the most pleasant one. Sincerely, Ada Egorova SO GM

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