Hotel - Pullman Guangzhou Baiyun Airport
Pullman Hotel Pullman Hotel

Pullman Guangzhou Baiyun Airport Hotel

4.0/5 1,786 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Overnight shoe shine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Natural swimming pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Other sports activities  (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 19 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Relax in space and style. Rooms at magnificent Pullman Guangzhou Baiyun Airport feature double glazed windows for silence, large plush beds, in-room fitness options, WiFi Internet access and LCD TV and satellite channels, ensuring a truly enjoyable stay.

  • 578 rooms
  • 322 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Smoke alarm in room
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,403 reviews

Our guest reviews for Pullman Guangzhou Baiyun Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,786 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 21/10/2018 TripAdvisor review
« Chun »

The best hotel , Staff very kind and warm welcome , and Reply the email very quick . The place far from Canton fair but Comfortable with free shuttle bus service for free 2 ways per day . And free pick-up air port service. We got a early check-in by Facilities Well from the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jtripasvisor We all very happy for your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. It is always a pleasure to receive positive feedback. It is our commitment to serve from the heart and show all our Guests our great Pullman Hospitality. Yes we try to keep the time down with our shuttle bus to the Canton Fair and during that time in the bus please enjoy our free 4G WIFI or have some small gifts handed out from our friendly Airport representative. We also have free pick up service please mention this service when you make your booking so some of our attentive team will pick up at the Arrival hall. Thank you for recommendation and please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Andreas Guest Experience Manager My E-mail = qamgr@pullmanguangzhou.com Easy Booking = info@pullmanguangzhou.com “THE BEST AIRPORT HOTEL CHINA IN 2018”

Lisa Families - 09/10/2018 AccorHotels certified review
« Wow what a hotel »

Very satisfied with the decor, service, speed of service, drinks, fruit. Just one comment, there was no spare toilet paper, we requested one and it took a second reminder to arrive. Otherwise all perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa C., “THANK YOU FOR YOUR LOYALTY” We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. It’s great that you enjoyed your stay ad we ll committed to do a great job and serve from the heart. To your point with the toilet paper we already fill up all Guest rooms with two rolls of paper. Thank again and please come back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

H. Families - 06/10/2018 AccorHotels certified review
« Perfect stay »

It was a very pleasant stay. I travel a lot for work, and I could say that it’s one of the best stays I have ever experienced. From the arrival to the departure, everything was done exceeding expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janto H., “THANK YOU FOR YOUR LOYALTY” We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. It’s great that you enjoyed your stay and we keep on doing a great job for all our guests. Thank again and please come back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

Mike Y. Families - 06/10/2018 AccorHotels certified review
« big deffrence »

Big diffrence then last time, old and small room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chong Y., “THANK YOU FOR YOUR LOYALTY” Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Airport. For your unsatisfied Experience we apologize and we already inform all relevant Department tomake sure that we prepare everything to your satisfaction for your next visit. Please give us the opportunity to make sure when you come back we on top of great service. My team and I appreciate for sharing your concerns, and we all welcome you back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

Christine G. Solo - 29/09/2018 AccorHotels certified review
« Excellent room,service and location »

Great service, room with fabulous bed and lovley executive lounge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ChristineAdele G., “THANK YOU FOR YOUR LOYALTY” We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. Our team appreciates your comment and we all continue to do a great job and serve from heart. Thank again and please come back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

Christine G. Business - 28/09/2018 AccorHotels certified review
« Ms »

The whole experience was excellent, the staff were all friendly & very efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine G., “THANK YOU FOR YOUR LOYALTY” We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. Efficiency is our top training topic and we continue to combine with great service from the heart. Thank again and please come back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

Yoram Y. M. Business - 26/09/2018 AccorHotels certified review
« Perfect hotel for patients on long transit at Guangzhou Baiyun Airport »

We had an 18 hr transit at Baiyun airport. We contacted the hotel reception prior to our arrival and requested early checkin. We were promised the hotel would do everything toaccomodate us.We landed at the airport at 08:50. After picking up our luggage, we asked airpor staff how to get to the hotel. We were directed to one of the exits where we were greeted by a hotel employee whose job is to greet hotel guests at the airport. We waited several minutes until a Pullman shuttle bus pulled up and carried us tot he hotel (a very short drive). We were greeted at the reception, and to our delight, at 09:30, we immediately received a room (normal checkin time is not before 14:00). We arrived at our room on the 7th floor, a very nice room, well equipped and with a view to the terminal. We spent the day resting and working in the hotel room. We had a great buffet lunch in the restaurant on the first floor. We checked out at 11 pm. It took us a few minutes to get to the terminal. Overall, a wonderful experience. The hotel is perfect for anyone with a prolonged transit who is willing to spend a few dollars to find a beautiful charming corner in the middle of a huge and busy airport. The hotel and its staff are to be commended for having made our experience both pleasurable and rewarding. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yoram Y., “THANK YOU FOR YOUR LOYALTY” We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. It’s great that you enjoyed your stay and of course I will tell my team about your wonderful experience from the beginning to the end. Our team is serving from the heart and that’s why all Guests appreciate our professionalism and the whole arrival Experience. Thank again and please come back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

Martha H. Families - 23/09/2018 AccorHotels certified review
« An excellent stay at a wonderful hotel. »

From my first contact by e-mail to The Pullman Hotel Guangzhou regarding specific room requirements, then through the online booking system, to the wonderful stay which my brother and I enjoyed in Executive Rooms in the Executive Wing of the hotel, I could not fault the friendly, yet professional service by all members of staff which we came in to contact with. During our four day stay we came to know the staff in the Executive Lounge and they could not have been more pleasant or caring. The Executive Lounge provided an excellent 'Happy Hour' experience each evening with very tasty food and the breakfast each morning was excellent for our Western tastes. We have stayed in many airport hotels in Asia and the Pullman Hotel certainly rates away up there with the best. Thank you so much for making our first time visit to Guangzhou so pleasurable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martha “THANK YOU FOR YOUR LOYALTY” We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. It is our pleasure that you enjoyed your stay and of course we continue our comitment for excellent service from the heart. Thank again and please come back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

Zane Solo - 20/09/2018 AccorHotels certified review
« Great stay as usual »

I am very happy with my stay as usual, this is the best Pullman’s I have stayed at.

Our hotel has responded to the review
Our hotel has responded to the review

Dear XiangZane Z., “THANK YOU FOR YOUR LOYALTY” We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. It’s great that you enjoyed your stay and we all are here to serve from heart. Thank again and please come back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

Nhan L. Business - 19/09/2018 AccorHotels certified review
« Everything is perfect especially Happy Hour, but Breakfast is disappointed »

Lay overnight because of Mangkhut typhoon, everything was perfect for me. Happy hour was so impressed but it made the feeling for breakfast worse. Both the executive lounge and normal restaurant for breakfast was not at the same level as other services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NhanThien L., “THANK YOU FOR YOUR LOYALTY” We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. It’s great that you enjoyed your stay we a here to serve from the heart everyday For me its a pleasure to forward your comment to my team which is very happy to receive such a super review. Thank again and please come back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

Daniel M. Business - 19/09/2018 AccorHotels certified review
« Mr »

Happy - clean efficient hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Daniel “THANK YOU FOR YOUR LOYALTY” We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. It is our commitment to deliver excellent service and cleanliness all around the Hotel. Thank again and please come back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

Matthew P. Business - 18/09/2018 AccorHotels certified review
« Excellent »

Always good. ALICE, karmen, Cherish, Lisa always look after me

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.P. “THANK YOU FOR YOUR LOYALTY” We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. I will defiantly tell the Ladies about your super comment and I am sure they will be very happy. Thank again and please come back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

T. C. L. S. Business - 15/09/2018 AccorHotels certified review
« IF I hadn't come back for another stay I will probably be satisfied »

It was good until I come back for 2nd stay. 1- the shuttle very unreliable - made me wait for 1 hour twice! 2- I felt the upgrade I was offered not sincere at all - just the room without the service. I have written in the hotel feedback too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ChiLinSebastian T., “THANK YOU FOR YOUR LOYALTY” Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Airport. I sincerely apologize for your experience which I already forward to our relevant Departments. We also will investigate in this case to find out how can this happen and why nobody respond in a professional way. Please be assured that this will not happen again and for your next arrival please contact me to make sure everything is fine. Sincerely, Andreas Guest Experience Manager qa…

Australian C. S. 2. Couples - 14/09/2018 AccorHotels certified review
« Excellence in Every Respect »

A welcoming spectacular foyer a great start ; with friendly, courteous, helpful staff who provide excellent service; well appointed rooms, a restaurant that provides cuisine to meet everyone's needs; the hotel is well located adjacent the airport and adjacent an underground railway station with frequent services to the city centre- unfortunately we had to leave.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest “THANK YOU FOR YOUR LOYALTY” We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. It’s great that you enjoyed your stay and we continue our good work and make sure we follow our Pullman commitment of excellent service. Thank again and please come back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

N. K. Business - 14/09/2018 AccorHotels certified review
« Sadly there i snothing there to remember »

The check out was bad and the staff at the breakfast cafe was not good

Our hotel has responded to the review
Our hotel has responded to the review

Dear KummarSoPetaperumal N., “THANK YOU FOR YOUR LOYALTY” Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Airport. For your unsatisfied Experience we apologize and make sure that we improve our Quality of Check In and Check out as also the Quality of our Café at “U8” Western Restaurant and our Executive Lounge. Please give us the opportunity to make sure when you come back we on top of great service. My team and I appreciate for sharing your concerns, and we all welcome you back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

Jean D. R. Business - 13/09/2018 AccorHotels certified review
« Confortable »

.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JeanHuguesPierreMarie D., “THANK YOU FOR YOUR LOYALTY” We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. Thank again and please come back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

Anonymous Couples - 12/09/2018 AccorHotels certified review
« Mrs Susan F. »

The hotel was beautifully appointed and the staff were extremely helpful on all levels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan F., “THANK YOU FOR YOUR LOYALTY” We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. It’s great that you enjoyed your stay and we continue our good work and make sure we follow our Pullman commitment of excellent service. Thank again and please come back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

Bob S. Business - 12/09/2018 AccorHotels certified review
« Good »

Brief, but good

Our hotel has responded to the review
Our hotel has responded to the review

Dear RobertMaxwell S., “THANK YOU FOR YOUR LOYALTY” We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. Our entire team is very happy that everything was fine with your stay. Thank again and please come back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

A B. Families - 11/09/2018 AccorHotels certified review
« Astronomical food costs »

Hotel fine but the only food available is the restaurant, which has ridiculous costs! Spent $200 on a pizza, laksa and breakfast buffet for 4yo (who barely ate) and 1 adult. TOTALLY UNACCEPTABLE to be this expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AngeliqueIrene M., “THANK YOU FOR YOUR LOYALTY” Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Airport. For your unsatisfied Experience we apologize and make sure that we improve our professionalism. I will share especially with our Chefs to plan some discounts and promotions activities for all our Restaurants. Please give us the opportunity to make sure when you come back we on top of great service. My team and I appreciate for sharing your concerns, and we all welcome you back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

X. G. Business - 11/09/2018 AccorHotels certified review

outstanding service

Our hotel has responded to the review
Our hotel has responded to the review

Dear g. X., “THANK YOU FOR YOUR LOYALTY” We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. It’s great that you enjoyed your stay and we continue our good work. Thank again and please come back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team Easy Booking = in… “THE BEST AIRPORT HOTEL CHINA IN 2018”

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