Pullman Guangzhou Baiyun Airport Hotel

TripAdvisor rating 4.0/5 1,865 reviews
Pullman Guangzhou Baiyun Airport
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Hotel extras

  • The fifth consecutive year hotel has been named the Best Airport Hotel in China from Skytrax

  • Reservation of Executive Room type or above can be arranged VIP security check channel service

  • 3-minutes drive from T2 to Hotel, guests can take Hotel shuttle bus at Transfer Bus Area of T2

  • 3-minute walk to metro station and 30-minute metro ride to city center

  • 16,145 sq.ft. (1500sqm) Grand Ballroom

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 20 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Guangzhou Baiyun Airport

No 1 Konggang Jiudian Road
Huadu
Baiyun International Airport
510470
guangzhou
china

Tel: +862036068866

Fax: (+86)20/36068899

Contact email

Check-in from 14h00

Check out up to 12h00

  • AIRPORT EXPRESS :   A & B AREA ARRIVALS

  • GUANGZHOU METRO :   3 AIRPORT SOUTH

  • By plane

    TERMINAL 1 DEPARTURE HALL At 0km / 0 miles

  • By train

    GUANGZHOU EAST RAL At 40km / 24.85 miles

GPS :23.388841, 113.303825

Our accommodations

Relax in space and style. Rooms at magnificent Pullman Guangzhou Baiyun Airport feature double glazed windows for silence, large plush beds, in-room fitness options, WiFi Internet access and LCD TV and satellite channels, ensuring a truly enjoyable stay.

SUPERIOR ROOM, 1 King Size Bed, Courtyard View

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Automatic wake up call(...)

SUPERIOR ROOM, 2 Single Size Beds, Courtyard View

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Automatic wake up call(...)

DELUXE ROOM, 1 King Size Bed, Airport View

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Audio docking station(...)

EXECUTIVE ROOM, Executive Lounge Access, 1 King Size Bed, Airport View

  • Max. number of persons: ‌3
  • Area: From 42
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 2 Single Size Beds, Airport View

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Audio docking station(...)

EXECUTIVE ROOM, Executive Lounge Access, 2 Single Size Beds, Airport View

  • Max. number of persons: ‌3
  • Area: From 42
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE SUITE, 1 King Size Bed, Airport View

  • Max. number of persons: ‌3
  • Area: From 64
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR SUITE, Lounge Access, 1 King-Size Bed, Airport View

  • Max. number of persons: ‌3
  • Area: From 64
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

TIAN YUAN CHINESE RESTAURANT

Type of cuisine: Regional

The restaurant serves a wide selection of classic Cantonese & creative Chinese cuisine and has 18 variously sizes VIP rooms for any kind of event.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

U8 ACTION CUISINE RESTAURANT

Type of cuisine: International

U8 Action Cuisine Restaurant offers casual all-day dining with both a la carte and buffet options, showcasing a selection of international dishes. Guests can expect a relaxed, friendly environment and incredible, authentic food.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOCIETE LOUNGE & BAR

Photo non contractuelle / Strictly non binding

A relaxing place for unwinding, business chats or flight connections, serving a variety of international beverages and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 1,500 m²

  • Maximum capacity: 1,500 people

  • Maximum banquet capacity: 864 people

Find out more

Our guest reviews for
Pullman Guangzhou Baiyun Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,749 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,865 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Stayed one night, brief lay over

Customer review rating 4.4/5

Gary Business - 09/06/2019 AccorHotels certified review

OK.

Dear Gary F., Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager WangYang

One of the best hotels in which I have stayed - and I travel the globe

Customer review rating 4.4/5

Ian T. Solo - 07/06/2019 AccorHotels certified review

I am fortunate to be able to stay at top hotels worldwide and the "Accor" group is a favourite on my list of hotels. The Pullman Guangzhou is right up there with the best and the staff went out of their way to make my stay a pleasure. I look forward to staying at the hotel when I next visit Guangzhou.

Dear RichardIan T., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Out of my Expectation!!

TripAdvisor rating 4.0/5

Safari823275 Business - 07/06/2019 TripAdvisor review

This is first time that I am not only felt welcomed but well-treated for my stay! As a Platinum Member, they really looked after my needs and fulfill without any faults!! I would totally recommend to stay with this hotel and am sure I will in the future for my business/leisure time! Thanks again Pullman GZ Baiyun Airport!!

Dear Guest Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Your right we are conveniently located across Guangzhou Baiyun International Airport it takes you 30-seconds walk from the main terminal Exit 12-13 don’t forget when you come from the Arrival please use the escalator and go up one level and ask at Information desk for exit 12-13 where you also see our Pullman Hotel Name. We also have free pick up service please mention this service when you make your booking so some of our attentive team will pick up at the Arrival hall. Don’t forget our white Golf buggy standing outside the Exit 12-13 which can help you with your luggage. All our Guest Rooms are European standard and have the Pullman bed with super comfy pillows and two legs pillows for a good rest after a long flight. The air conditioning system is up to standard and the shower room has separate tub and rain shower. All Guest Rooms give you enough space to do your business or leisure Activities. For your next arrival don’t forget our Touch Spa at the third floor West wing with our amazing Swimming pool and Fitness lounge which is open from 6:00am in the morning till 22:00pm at night.. Thank you for recommending our Pullman Hotel for all Trip Advisor visitors and please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, WangYang Guest Experience Manager My E-mail = qamgr@pullmanguangzhou.com Easy Booking = info@pullmanguangzhou.com  “BEST AIRPORT HOTEL IN CHINA 2019 AWARD BY SKYTRAX”

Great service Great location Great Hotel

Customer review rating 4.4/5

Chad R. Families - 04/06/2019 AccorHotels certified review

Seamless

Dear ChadEdward R., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Nice and convenient place

Customer review rating 4.4/5

Thomas L. Business - 27/05/2019 AccorHotels certified review

Just staied one night so can not say much. Check in was good and effiicient, but check out was a bit slow (early morning). The chiense Invocies are slowing don the checkout.

Dear Thomas L., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you so much for your feedback we will do our best to improve our checkout service. We will pay more attention to staff training. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

great hotel superb location for Guangzhou Airport

Customer review rating 4.4/5

Jack W. Business - 25/05/2019 AccorHotels certified review

I need a wheelchair and China Southern Staff were hopeless, as usual! To the rescue two your men from the hotel came to get me at terminal 2 with their own wheelchair. What great service those staff are a credit to the hotel. The following day they took me right to the check in desk, fantastic service. Rooms are always clean and comfortable and in my opinion if you are overnight at the airport this is the only hotel to consider.

Dear jackPercy W., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please email me before your next stay therefore we can arrange full airport pick up service to you . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Satisfactory

Customer review rating 4.4/5

Dennis A. Business - 20/05/2019 AccorHotels certified review

I usually stay in the executive wing. Due to my early arrival, this was not available and I payed for an upgrade to a suite in the east wing. Good problem solving by your check in staff. I feel the east wing at least is getting somewhat tired in the fit-out. Room did not have a room service menu. Was brought a couple of tattered photocopies upon request. Not a big deal. Still attended the lounge, service there was wonderful.

Dear Dennis A., Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We already share your review with relevant departments to take immediately Action and to investigate how this could happen. we assure you that this Incident will not happen again. Please give us the opportunity to improve and looking forward see you back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Guest Experience Team

Best option for early flights

TripAdvisor rating 4.0/5

Global18054451867 Business - 17/05/2019 TripAdvisor review

Having a flight early morning i stayed One night in this hotel. It was do convenient. Welcoming place, Easy to walk or take shuttle to any terminal. Team is welcoming and efficient Rooms are big clean and silent

Dear Guest Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Your right we are conveniently located across Guangzhou Baiyun International Airport it takes you 30-seconds walk from the main terminal Exit 12-13 don’t forget when you come from the Arrival please use the escalator and go up one level and ask at Information desk for exit 12-13 where you also see our Pullman Hotel Name. We also have free pick up service please mention this service when you make your booking so some of our attentive team will pick up at the Arrival hall. Don’t forget our white Golf buggy standing outside the Exit 12-13 which can help you with your luggage. All our Guest Rooms are European standard and have the Pullman bed with super comfy pillows and two legs pillows for a good rest after a long flight. The air conditioning system is up to standard and the shower room has separate tub and rain shower. All Guest Rooms give you enough space to do your business or leisure Activities. For your next arrival don’t forget our Touch Spa at the third floor West wing with our amazing Swimming pool and Fitness lounge which is open from 6:00am in the morning till 22:00pm at night.. Thank you for recommending our Pullman Hotel for all Trip Advisor visitors and please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, WangYang Guest Experience Manager My E-mail = qamgr@pullmanguangzhou.com Easy Booking = info@pullmanguangzhou.com  “BEST AIRPORT HOTEL IN CHINA 2019 AWARD BY SKYTRAX”

Make me very happy, nice experience

Customer review rating 4.4/5

Fanming Z. Business - 13/05/2019 AccorHotels certified review

Hotel is new and nice, and give me free upgrade, I like it very much.

Dear FanMing Z., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

The hotel is very nice and the staff very friendly

Customer review rating 4.4/5

Noel W. Solo - 09/05/2019 AccorHotels certified review

It was nice to have a very nice representative waiting at the airport to pick me up.

Dear NoelCedric W., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Excellent

TripAdvisor rating 4.0/5

_yncheng Business - 08/05/2019 TripAdvisor review

It is one of the best hotels in Guangzhou. Walking distance to the airport so you don't need to put up with long queue for a taxi or taxi drivers complain about the short distance where you are going. Club lounge and gym are excellent. Breakfast is ok but there is always room for improvement. There are two wings at the hotel. Try to stay at the new one (the executive floor side) if you could. Accor Platinum member also gets a nice fruit basket on arrival. Will stay again for sure.

Great place to stay

Customer review rating 4.4/5

Kevin A. Business - 04/05/2019 AccorHotels certified review

Have stayed here many time and have been 100% satisfied every time. The rooms are great and the staff excellent. As we stay in the executive wing we really only get to know staff in that area. The club room staff are excellent. A special thanks to Cherish who runs a very good club room and also thanks to Lina, Alison, Lili and all the other staff (sorry but can't recall their names) in the club room who looked after us so well. Also thanks to Wang Yang the Guest Liaison Manager who was very friendly and visible to ensure guests needs were met.

Dear Kevin A., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Excellent Hotel to stay at

TripAdvisor rating 4.0/5

Kevin-A-Jopaz Business - 03/05/2019 TripAdvisor review

Have stayed here many times and have been very satisfied every time. The rooms are great and the staff are excellent. As we stay in the executive wing we only really get to know the club room staff. A special thanks to Cherish who runs a great club room and Lisa who used to be in the club room but is now in the reception area. Also thanks to Lina, Alison, Lili and all the other staff in the club room who looked after us so well. In addition we met the new Customer Liaison Manager Wang Yang who oversaw that customers were well catered for. He is a friendly and highly visible person. Whilst the bus trip to the Canton fair can be a little longer than downtown hotels, the buses are comfortable and the trip is not a problem.

Excellent hotel.

Customer review rating 4.4/5

Al Business - 02/05/2019 AccorHotels certified review

Excellent stay made so with good staff and a clean hotel.

Dear Andrew L., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

We received the best service from a great friendly team. all aspects of our stay were exceptional.A Great Hotel!

Customer review rating 4.4/5

Phillip R. Business - 01/05/2019 AccorHotels certified review

Excellent! we could not be more happy from every aspect . Wang Yang and the team were excellent. Especially the girls in the third floor lounge. the overall ambiance and service makes you feel very special.

Dear PhillipJohn R., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

fully satisfyed returning customer

Customer review rating 4.4/5

Wanderin' S. Business - 30/04/2019 AccorHotels certified review

very convenient location, spacey and clean rooms, good food, fast and easy access internet, friendly and helpful staff - so I return over all the years again and again to this hotel

Dear Klaus F., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Comfortable and clean

Customer review rating 4.4/5

Adam F. Business - 27/04/2019 AccorHotels certified review

Great as always

Dear AdamNicholas f., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Roomy and clean.

Customer review rating 4.4/5

Minh Business - 25/04/2019 AccorHotels certified review

The building a bit aging, but the room very roomy and clean also doesn't hear the noise from aircrafts, Love it !

Dear Minh Q., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

A pleasurable stay.

Customer review rating 4.4/5

Henry V. D. V. Business - 24/04/2019 AccorHotels certified review

Good service.Clean.Nice happy hour.

Dear HenryTheodoreFranciscus V., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Very good

Customer review rating 4.4/5

Malcolm B. Business - 20/04/2019 AccorHotels certified review

Lovely hotel staff in buffer restaurant not engaged with customer service though

Dear MalcolmHoward B., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang
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