Pullman Guangzhou Baiyun Airport Hotel

Customer review rating 4.4/5 3,815 reviews
Pullman Guangzhou Baiyun Airport
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+ 20 Services
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Room 1

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Hotel extras

  • The fifth consecutive year hotel has been named the Best Airport Hotel in China from Skytrax

  • Reservation of Executive Room type or above can be arranged VIP security check channel service

  • 3-minutes drive from T2 to Hotel, guests can take Hotel shuttle bus at Transfer Bus Area of T2

  • 3-minute walk to metro station and 30-minute metro ride to city center

  • 16,145 sq.ft. (1500sqm) Grand Ballroom

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 20 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Guangzhou Baiyun Airport

No 1 Konggang Jiudian Road
Huadu
Baiyun International Airport
510470
guangzhou
china

Tel: +862036068866

Fax: (+86)20/36068899

Contact email

Check-in from 14h00

Check out up to 12h00

  • AIRPORT EXPRESS :   A & B AREA ARRIVALS

  • GUANGZHOU METRO :   3 AIRPORT SOUTH

  • By plane

    TERMINAL 1 DEPARTURE HALL At 0km / 0 miles

  • By train

    GUANGZHOU EAST RAL At 40km / 24.85 miles

GPS :23.388841, 113.303825

Our accommodations

Relax in space and style. Rooms at magnificent Pullman Guangzhou Baiyun Airport feature double glazed windows for silence, large plush beds, in-room fitness options, WiFi Internet access and LCD TV and satellite channels, ensuring a truly enjoyable stay.

SUPERIOR ROOM, 1 King Size Bed, Courtyard View

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room

SUPERIOR ROOM, 2 Single Size Beds, Courtyard View

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room

DELUXE ROOM, 1 King Size Bed, Airport View

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room

EXECUTIVE ROOM, Executive Lounge Access, 1 King Size Bed, Airport View

  • Max. number of persons: 3
  • Area: From 42
  • Wireless internet in your room

DELUXE ROOM, 2 Single Size Beds, Airport View

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room

EXECUTIVE ROOM, Executive Lounge Access, 2 Single Size Beds, Airport View

  • Max. number of persons: 3
  • Area: From 42
  • Wireless internet in your room

DELUXE SUITE, 1 King Size Bed, Airport View

  • Max. number of persons: 3
  • Area: From 64
  • Wireless internet in your room

SUPERIOR SUITE, Lounge Access, 1 King-Size Bed, Airport View

  • Max. number of persons: 3
  • Area: From 64
  • Wireless internet in your room

Our restaurants and bars

TIAN YUAN CHINESE RESTAURANT

Type of cuisine: Regional

The restaurant serves a wide selection of classic Cantonese & creative Chinese cuisine and has 18 variously sizes VIP rooms for any kind of event.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

U8 ACTION CUISINE RESTAURANT

Type of cuisine: International

U8 Action Cuisine Restaurant offers casual all-day dining with both a la carte and buffet options, showcasing a selection of international dishes. Guests can expect a relaxed, friendly environment and incredible, authentic food.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOCIETE LOUNGE & BAR

Photo non contractuelle / Strictly non binding

A relaxing place for unwinding, business chats or flight connections, serving a variety of international beverages and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 1,500

  • Maximum capacity: 1,500 people

  • Maximum banquet capacity: 864 people

Find out more

Our guest reviews for
Pullman Guangzhou Baiyun Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,815 reviews

The best

Customer review rating 4.4/5

Pt Solo - 08/09/2019 AccorHotels review

My stay was great.

Dear PamelaGeorgina T., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Perfect

Customer review rating 4.4/5

Corey Solo - 02/09/2019 AccorHotels review

One of the nicest hotels I stay in. Look forward to it after a 12 hr flight

Dear Corey H., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Overnight Stay

Customer review rating 4.4/5

Ray Business - 27/08/2019 AccorHotels review

Friendly helpful staff. Superb rooms

Dear Raymond S., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Nick Lam

above average

Customer review rating 4.4/5

John T. Business - 01/08/2019 AccorHotels review

the need now to catch transport to and from terminal 2 is a negative change . Unfortunately upon my arrival I had to wait almost 20 min. Departing was much simpler as the support and bus location is much better and you are able to plan the timing

Dear John t., Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please inform us before your next visit therefore we can arrange airport pick up service to you . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager Nick Lam

Service is the best

Customer review rating 4.4/5

V. B. Solo - 25/07/2019 AccorHotels review

From the moment the hotel staff met me at the airport and took me to the shuttle, subsequent upgrading my room, after the staff noted that I have been a loyal customer of Pullman Guangzhou Baiyun Airport, followed by a relaxing buffet dinner at the hotel restaurant, and a luxurious bath in my room .... that pretty much described a perfect evening before checking out to catch a flight the next morning.

Dear Vivian B., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

exceptional service from Wang Yang and the whole team, particularly the young ladies in the third floor lounge.

Customer review rating 4.4/5

Phillip R. Business - 25/07/2019 AccorHotels review

Great hotel, great staff ,great service, and an exceptionally great hotel experience.

Dear PhillipJohn R., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

marvelous stay for a short time ...Thanks pullman staff

Customer review rating 4.4/5

Dawud A. M. Business - 20/07/2019 AccorHotels review

marvelous stay for a short time ...Thanks pullman staff

Dear Dawud A., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

week at the Pullman Guangzhou

Customer review rating 4.4/5

Janet Business - 17/07/2019 AccorHotels review

As always staff always cheerful and helpful whether I stay 1 night or 1 week I also booked for other members of the team Special thanks to Lisa and Nicole who helped with sorting rooms out for the others staying with me Also thanks to all the staff who made the week long stay a most enjoyable one Everyone was impressed

Dear James R., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

fantastic stay

Customer review rating 4.4/5

Mark F. Business - 16/07/2019 AccorHotels review

extremely nice accommodation and perfectly located for a early flight

Dear Mark f., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

My son is excited to get upgraded.

Customer review rating 4.4/5

Yaping Z. Families - 09/07/2019 AccorHotels review

The 2nd time to stay at Pullman Guangzhou Baiyun Airport. Very nice and helpful staff, clean and new and comfortable facilities.

Dear Ya Ping Z., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Restful and Relaxing

Customer review rating 4.4/5

Jason Solo - 03/07/2019 AccorHotels review

The staff were extremely friendly and committed to ensure that everything was perfect for my stay.

Dear JasonJacob S., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Clean, convenient, good value.

Customer review rating 4.4/5

Anonymous Business - 01/07/2019 AccorHotels review

Room was fine. Appreciate the very late check in.

Dear Johncarl W., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

One of the best "Airport Hotel" in China

Customer review rating 4.4/5

Anonymous Business - 01/07/2019 AccorHotels review

No matter whether you stay one night waiting for your next flight or more: such an hotel gives you all you need in comfortable easy way. Clean and well furnished rooms, staff polite and well prepared.

Dear Fabrizio B., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Mr mark B.

Customer review rating 4.4/5

Mr M. B. Business - 28/06/2019 AccorHotels review

Everyone helpful and friendly. Everything clean and efficient .. A magnificent hotel right next to the airport. Staff are genuinely interested in being helpful and trying to make your stay enjoyable. Room quiet and comfortable. Excellent breakfast. Will stay again.

Dear MarkGodfreyVictor B., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Really enjoyable experience

Customer review rating 4.4/5

Gary Couples - 24/06/2019 AccorHotels review

The Pullman really excelled in treating us during our stay. We were warmly and efficiently checked in and the room and facilities were 1st class. The gym has a lot of good of equipment and the pool is large and accommodating. The staff were always friendly and accommodating and all the areas for you to sit and relax are ell kept and inviting. Unfortunately we were only staying 1 night as we were passing through but we could easily have stayed more nights. We would definetely stay again.

Dear Gary L., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Great Stay, but let down by Spa massage....

Customer review rating 4.4/5

Anonymous Solo - 19/06/2019 AccorHotels review

My stay was for one night in an executive room. The service and facilities in the hotel were absolutely fantastic. However, the service in the SPA was disturbing to say at least.

Dear Jarno V., Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you so much for your feedback and we will do our best to improve it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager WangYang

All around fantastic experience

Customer review rating 4.4/5

Martin Solo - 18/06/2019 AccorHotels review

Great time at the Pullman, just what was required and more.

Dear Paul W., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Frequent China traveler

Customer review rating 4.4/5

S. Business - 13/06/2019 AccorHotels review

1) Check-in was slowest ever 2) Aircon automatically set to about 22c overnight, very uncomfortable 3) Registered on Accor site with login, but my member number was not included at check-in, adding more time to a slow process 4) All foam pillows on both beds, very uncomfortable 5) Service in lobby bar was great 6) Coffee was good at breakfast

Dear Hayden S., Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will pay more attention to staff training in terms of check in process ensure we do not miss anything meanwhile will conduct more room inspection in order to leave a good living experience to all guest. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager WangYang

great

Customer review rating 4.4/5

Shirley Business - 13/06/2019 AccorHotels review

great

Dear ZhiQi S., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Very plush

Customer review rating 4.4/5

Carrie Families - 12/06/2019 AccorHotels review

Good a welcome break from two long flights

Dear Carolyn O., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang
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