Pullman Guangzhou Baiyun Airport Hotel

TripAdvisor rating 4.0/5 1,903 reviews
Pullman Guangzhou Baiyun Airport
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Hotel extras

  • The fifth consecutive year hotel has been named the Best Airport Hotel in China from Skytrax

  • Reservation of Executive Room type or above can be arranged VIP security check channel service

  • 3-minutes drive from T2 to Hotel, guests can take Hotel shuttle bus at Transfer Bus Area of T2

  • 3-minute walk to metro station and 30-minute metro ride to city center

  • 16,145 sq.ft. (1500sqm) Grand Ballroom

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 20 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Guangzhou Baiyun Airport

No 1 Konggang Jiudian Road
Huadu
Baiyun International Airport
510470
guangzhou
china

Tel: +862036068866

Fax: (+86)20/36068899

Contact email

Check-in from 14h00

Check out up to 12h00

  • GUANGZHOU METRO :   3 AIRPORT SOUTH

  • By plane

    TERMINAL 1 DEPARTURE HALL At 0km / 0 miles

  • By train

    GUANGZHOU EAST RAL At 40km / 24.85 miles

GPS :23.388841, 113.303825

Our accommodations

Relax in space and style. Rooms at magnificent Pullman Guangzhou Baiyun Airport feature double glazed windows for silence, large plush beds, in-room fitness options, WiFi Internet access and LCD TV and satellite channels, ensuring a truly enjoyable stay.

SUPERIOR ROOM, 1 King Size Bed, Courtyard View

  • Max. number of persons: 3
  • Area: From 32
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers

SUPERIOR ROOM, 2 Single Size Beds, Courtyard View

  • Max. number of persons: 3
  • Area: From 32
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers

DELUXE ROOM, 1 King Size Bed, Airport View

  • Max. number of persons: 3
  • Area: From 35
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers

EXECUTIVE ROOM, Executive Lounge Access, 1 King Size Bed, Airport View

  • Max. number of persons: 3
  • Area: From 42
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

DELUXE ROOM, 2 Single Size Beds, Airport View

  • Max. number of persons: 3
  • Area: From 35
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers

EXECUTIVE ROOM, Executive Lounge Access, 2 Single Size Beds, Airport View

  • Max. number of persons: 3
  • Area: From 42
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

DELUXE SUITE, 1 King Size Bed, Airport View

  • Max. number of persons: 3
  • Area: From 64
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

SUPERIOR SUITE, Lounge Access, 1 King-Size Bed, Airport View

  • Max. number of persons: 3
  • Area: From 64
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Our restaurants and bars

TIAN YUAN CHINESE RESTAURANT

Type of cuisine: Regional

The restaurant serves a wide selection of classic Cantonese & creative Chinese cuisine and has 18 variously sizes VIP rooms for any kind of event.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

U8 ACTION CUISINE RESTAURANT

Type of cuisine: International

U8 Action Cuisine Restaurant offers casual all-day dining with both a la carte and buffet options, showcasing a selection of international dishes. Guests can expect a relaxed, friendly environment and incredible, authentic food.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOCIETE LOUNGE & BAR

Photo non contractuelle / Strictly non binding

A relaxing place for unwinding, business chats or flight connections, serving a variety of international beverages and snacks.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 1,500

  • Maximum capacity: 1,500 people

  • Maximum banquet capacity: 864 people

Find out more

Our guest reviews for
Pullman Guangzhou Baiyun Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,855 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,903 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.4/5

Susheng W. Business - 05/11/2019 Confirmed reviews AccorHotels

Very happy to stay specially most service is very professional

Dear SuSheng W., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Excellent experience

TripAdvisor rating 4.0/5

nodia0203 Business - 05/11/2019 TripAdvisor review

i stay for 1 night and get the best experience stay there. room was clean with nice amenities. staff was very friendly and helpfull. Location also good for short trip near the airport . thak you to Mr. Wang and Ms. Mirriam for your hospitality. i will definately come back.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

great location next to airport and metro

TripAdvisor rating 4.0/5

trishajoe Family - 04/11/2019 TripAdvisor review

Our travel agent recommended this hotel and so happy she did. It was as she said, very comfortable and so close to airport and metro so easy access to all areas of the city. will stay again. The staff were only too happy to help and breakfast was comprehensive . Delighted with our quiet room

Dear Guest Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Your right we are conveniently located across Guangzhou Baiyun International Airport it takes you 30-seconds walk from the main terminal Exit 12-13 don’t forget when you come from the Arrival please use the escalator and go up one level and ask at Information desk for exit 12-13 where you also see our Pullman Hotel Name. We also have free pick up service please mention this service when you make your booking so some of our attentive team will pick up at the Arrival hall. Don’t forget our white Golf buggy standing outside the Exit 12-13 which can help you with your luggage. All our Guest Rooms are European standard and have the Pullman bed with super comfy pillows and two legs pillows for a good rest after a long flight. The air conditioning system is up to standard and the shower room has separate tub and rain shower. All Guest Rooms give you enough space to do your business or leisure Activities. For your next arrival don’t forget our Touch Spa at the third floor West wing with our amazing Swimming pool and Fitness lounge which is open from 6:00am in the morning till 22:00pm at night.. Thank you for recommending our Pullman Hotel for all Trip Advisor visitors and please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, WangYang Guest Experience Manager My E-mail = qamgr@pullmanguangzhou.com Easy Booking = info@pullmanguangzhou.com  “BEST AIRPORT HOTEL IN CHINA 2019 AWARD BY SKYTRAX”

excellent

Customer review rating 4.4/5

Vladan Couples - 30/10/2019 Confirmed reviews AccorHotels

We stayed at Executive club Pullman three times within a month. It wasn’t surprise to us that Pullman has been voted as the best airport hotel in China for 5 consecutive years. The bed was AMAZINGLY comfortable; the room interior, attention to details, cleanliness everything was spot on. Staff there were polite and efficient. The check in and check out were very quick and efficient.

Dear vladan m., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Average, your booking office called me 3 times to confirm if I was coming, when I had already checked in the previous night...

Customer review rating 4.4/5

Padraic D. Business - 30/10/2019 Confirmed reviews AccorHotels

I stay in your hotel very regularly and am well looked after, but on this occasion it was only average, I was called on my phone 3 times in relation to my. Poking to see was I coming? When I was already checked in from the previous night, after the third time explaining the same thing.... I got very annoyed, it’s not acceptable surely the person that called noticed my name x3 times... really?? Also when checking out I was billed when I had booked using points? Then the receptionist came back to me later before I left to change this... your booking system is terrible.

Dear Padraic D., Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will pay more attention to staff training ensure every guest have a good living experience meanwhile we will conduct more inspection . Sorry for inconvenience caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager WangYang

Never Lets You Down

TripAdvisor rating 4.0/5

John-Boy-Saint Business - 30/10/2019 TripAdvisor review

We always use this hotel when flying from Guangzhou airport, it is always spotless, and the staff are very welcoming, what you would expect from a prestigious brand, but still appreciated. Not sure if its because I am Accor card holder or the place was full, but we got a rather nice upgrade in room just a shame we weren't staying longer to appreciate it. The shuttle to the new terminal is efficient as the trusty golf cart was previously. From arrival to departure the whole experience was most pleasant

An excellent experience in all aspects.i

Customer review rating 4.4/5

Phillip R. Business - 29/10/2019 Confirmed reviews AccorHotels

I really have no adverse comments. Wang Yang and the rest of the team in the third floor lounge gave us excellent attention and service. We really appreciate the experience of staying at the Pullman Guangzhou. Thanks to everyone again.

Dear PhillipJohn R., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

excellent

Customer review rating 4.4/5

Dalia O. S. Business - 29/10/2019 Confirmed reviews AccorHotels

excellent

Dear Dalia Oren S., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Pleasant & Comfortable Stay

Customer review rating 4.4/5

Adele Business - 29/10/2019 Confirmed reviews AccorHotels

Experience was good overall. Hotel is clean and comfortable.

Dear AdeleAntonnette B., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Excellent

TripAdvisor rating 4.0/5

ilibra Couples - 29/10/2019 TripAdvisor review

We stayed at Executive club Pullman three times within a month. It wasn’t surprised to us that Pullman has been voted as the best airport hotel in China for 5 consecutive years. The bed was AMAZINGLY comfortable, the rom interior, attention to details, cleanliness everything was spot on. Staff there were polite and efficient. The check in and check out were very quick and efficient.

Very good hotel at Guangzhou Airport

Customer review rating 4.4/5

Paul R. Couples - 26/10/2019 Confirmed reviews AccorHotels

A very good stay as usual. One thing is needed to make things excellent. Make sure the breakfast food in the executive lounge is kept hot. On our visit, the food was warm at best, a lot of it was cold. The only guarantee to ensure something was hot was to order an omelette.

Dear PaulNicholas R., Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will pay more attention to food quality of executive lounge meanwhile we will conduct more inspection ensure every guest have a good dining experience at executive lounge . We assure you that this Incident will not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager WangYang

Extremely satisfied

Customer review rating 4.4/5

Yuehui X. Business - 25/10/2019 Confirmed reviews AccorHotels

I want to express my gratitude and satisfaction towards the staffs in this hotel during my stays. I have been a regular customer to this hotel due to the nature of my frequent business trip to Guangzhou. It's location and services sets it apart from all other hotel that I stayed. Thank you all, especially the lobby manager Cherish Zou. She is such an attentive personnel who is very client oriented and friendly. A great asset to the hotel in my opinion. Regards, YueHui X.

Dear YueHui X., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Excellent stay again.

Customer review rating 4.4/5

Anonymous Business - 25/10/2019 Confirmed reviews AccorHotels

I stay here regularly when traveling through China. The staff at the Executive Lounge are always particularly helpful.

Dear Winsdor X., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

above average

Customer review rating 4.4/5

Anonymous Business - 22/10/2019 Confirmed reviews AccorHotels

very clean and comfortable beds; too noisy (due to airport); very practical location; except for executive area it feels too much like a mass thing

Dear KerstinElsbeth S., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Mr Chris M.

Customer review rating 4.4/5

Chris M. Business - 21/10/2019 Confirmed reviews AccorHotels

We enjoyed the stay very much. We appreciate we shuttle to the Canton Fair. Mr Wang Yang was extremely helpful

Dear Christopher John M., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Convenient place to stay in Guangzhou

Customer review rating 4.4/5

Chris Business - 21/10/2019 Confirmed reviews AccorHotels

Very comfortable and quiet rooms with excellent and friendly staff.

Dear ChristopherHerbert P., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Great stay.

Customer review rating 4.4/5

Anonymous Business - 21/10/2019 Confirmed reviews AccorHotels

I was greeted promptly from my flight and provided a shuttle bus to hotel. All the staff were friendly and directed me to my room. Rooms were spacious and modern. Breakfast in the executive lounge was relaxing.

Dear Mark B., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Good experience

Customer review rating 4.4/5

Bo Couples - 11/10/2019 Confirmed reviews AccorHotels

quite well. Very close to Terminal 1.

Dear Bo Z., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Under expectation

Customer review rating 4.4/5

Richard Business - 11/10/2019 Confirmed reviews AccorHotels

Airport hotel and need to walk around 20 minutes from T1 arrival hall. The food during happy hour in the lounge was good.

Dear Richard L., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to contact us before your next visit we will arrange airport apron pick up service . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Very comfortable and convenient to the airport.

Customer review rating 4.4/5

Jiang Q. Families - 06/10/2019 Confirmed reviews AccorHotels

Food is excellent and staff are hard working and helpful. Enjoyed!

Dear Jiang Q., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang
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