Mercure Albury 4 stars

Customer review rating (ALL Rating) 4.1/5 1,692 reviews

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Description

Hotel extras

  • ALLSAFE Certified.

  • Central location within walking distance to Albury CBD.

  • On-site restaurant, FABRIC, with contemporary fare and a selection of local wines and beers.

  • Access to 24-hour gym and outdoor pool.

  • Airport shuttle available.

Our accommodation(s)

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Hotel location

Mercure Albury

579 Olive Street
2640 ALBURY
Australia

GPS:-36.077909, 146.918134

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FABRIC Restaurant and Bar

Non contractual photo

FABRIC is a favorite venue with both locals and visitors. It offers a contemporary and seasonal menu that is complimented by a selection of local wines or beers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,692 reviews

TripAdvisor Rating  4.0/5  256 reviews

Typical corporate hotel with poor attitude

TripAdvisor rating 2.0/5

CanberraTell TripAdvisor review

Stay here quite often but no more. Each time over the last 5 years the experience has deteriorated. Reception and welcome had all the charm and warmth of a stilletto blade. The room had blown lights, a bath towel had marks all over it when newly unfolded, the body soap dispenser in the shower was empty and broken, desk lamp was bent and "damaged" carpet was wrinkled and lifting. Restaurant was closed on Sunday night. Staff training seemed reminiscent of Bunnings - all noise but little if any sincerity.

Well located

Customer review rating 4.0/5

Karon D. R. Couples - Confirmed reviews ALL

I found the bed a bit high to get onto and out of. Noisy bathroom door when used during the night

Dear KARON DE R., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

Customer review rating 3.5/5

Damian H. Business - Confirmed reviews ALL

Older more that has recently undergone some renovation, I found my room quite small. Bed was comfortable.

Dear DAMIAN H., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

Customer review rating 4.0/5

Patrick M. Couples - Confirmed reviews ALL

Despite having to move twice to different suite rooms the staff were always friendly and apologetic for the need for us to move (due to plumbing issues). We will come again

Dear PATRICK M., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

Great location, excellent accommodation

Customer review rating 5.0/5

Meg Couples - Confirmed reviews ALL

Seamless check in, friendly staff, spotlessly clean room, amazingly comfortable bed and pillows, outstanding water pressure in the shower.

Dear Meg H., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

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Other web-users rate our hotel

  • 464 reviews 9.9/10 Location
  • 1,082 reviews 6.7/10 Room
  • 803 reviews 8/10 Service
  • 34 reviews 5.4/10 WiFi
  • 454 reviews 6.6/10 Cleanliness
  • 294 reviews 2.8/10 Amenities
  • 222 reviews 4.4/10 Vibe
  • 185 reviews 6.4/10 Breakfast

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