Mercure Nexa Bandung Supratman 4 stars

TripAdvisor rating 4.5/5 369 reviews
+ 19 Services
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Hotel extras

  • Features 181 contemporary style rooms and suites with splendid views of Bandung Skyline

  • Strategically located close to government district & commercial offices as well as Gedung Sate

  • Steps away from local culinary destination and fashion outlets

  • High Speed WiFi access up to 100 MBPS

  • 8 functions rooms (some with natural daylight) and complemented with fitness center with view

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • HUSEIN SASTRANEGARA
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Nexa Bandung Supratman

Jl Supratman 66 68
40122
bandung
indonesia

Tel: +622286017000

Fax: (+62)22/87259111

Contact email

Check-in from 14h00

Check out up to 12h00

  • LEUWI PANJANG :   LEBAK BULUS LEBAK BULUS

  • By plane

    HUSEIN SASTRANEGARA At 6km / 3 miles - Shuttle paying

  • By train

    HONGQIAO STATION At 3km / 2 miles

GPS :-6.9050168, 107.6291198

Our accommodations

Each room features comfortable beds, high speed Internet access, minibar, coffee and tea making facilities, 42" LCD TV and safe deposit box.

Superior Room with 1 double bed

  • Max. number of persons: x3
  • Area: From 24
  • Views: Mountain view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with 2 single beds

  • Max. number of persons: x3
  • Area: From 24
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 1 double bed

  • Max. number of persons: x3
  • Area: From 32
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with 1 Double Bed

  • Max. number of persons: x2
  • Area: From 24
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Privilege Room with 2 Single Beds

  • Max. number of persons: x2
  • Area: From 24
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Our restaurants and bars

CYBER CAFE

Type of cuisine: International

Cyber Café offers a wide variety of meals ranging from local delights, Asian specialties and Western cuisine. A la carte and buffet options are available. Open daily from morning until midnight.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 339 m²

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 180 people

Find out more
Mercure Nexa Bandung Supratman Meeting Room

Our guest reviews for
Mercure Nexa Bandung Supratman

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

98 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

369 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.5/5

Freddy Business - 18/05/2019 AccorHotels certified review

busy hotel, nice staff, reception was friendly and efficient , quick check in, my amenities was set up exactly like what i want event tho im arrived without make reservation before. Reception give me clear information that my room is ready but need time to prepare the additional room amenities since i am a platinum member. Gave me the welcome voucher, escord me to restaurant pick my table and make sure im comfortable enough. About next 15min she came back bring my key and keep apologies that she cannnot escord me to the room since reception desk was crowded and she should stanby. Told me that all my lug already inside my room. Unfortunately i forget her name i guess she's the manager. One suggestion, the hotel must change the restaurant furniture especially the chair , not comfortable at all for mercure brand. But i am sure i will comeback.

Dear Mr. Freddy, We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Generous upgrade for member

Customer review rating 4.5/5

Taufiqullah J. R. Business - 16/05/2019 AccorHotels certified review

Its my second time stay in Mercure Nexa, and it suprised me because I've got upgraded room to the suite.. And based on my experienced, I think Mercure Nexa suite was most comfortable one. Its not too big, but all the facilities was meet the expectation, it was efficiently decorated.. Thanks for the experienced..

Dear Mr. Jaya R. Taufiqullah, We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and continues stay with us. We hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

fun staff

Customer review rating 4.5/5

Vivian Solo - 10/05/2019 AccorHotels certified review

Thank you siti and aisya for arranged my tour. So kind of them concern to not waist my money and give me such good advice.

Dear Ms. VIVIAN We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager
Customer review rating 4.5/5

Tonnie Business - 04/05/2019 AccorHotels certified review

Different style of service. Very appreciate to Ms Aisya, she makes my day. for all team in reception thank you for being care to your customer.

Dear Mr. Tonnie, We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

nice new hotel

Customer review rating 4.5/5

Edwin Families - 02/05/2019 AccorHotels certified review

Everything were great. The room, food, cleanliness are good. Especially when i was checked in. The man was very nice and i felt very welcome. But i forgot to ask His name. Only the location of this hotel is quite far from interests places. And the hotel must right away to install ticketing machine and video camera for parking lots. Its dangerous from car thieves.

Dear Mr. Haris St Edwin We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager
Customer review rating 4.5/5

Yani F. A. Business - 01/05/2019 AccorHotels certified review

Clean, food taste good, nice staff

Dear Mr. YANI , We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Nice

Customer review rating 4.5/5

Arni Families - 01/05/2019 AccorHotels certified review

Nice.

Dear Mr. Arni Sukmiarni, We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

My Review

Customer review rating 4.5/5

Hendi W. Business - 01/05/2019 AccorHotels certified review

Great experience to stay in Mercure Nexa Bandung

Dear Mr. HENDI We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Menu breakfast

Customer review rating 4.5/5

Wijaya Solo - 01/05/2019 AccorHotels certified review

Very good variation menu breakfast

Dear Mr BAMBANG WIJAYA We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager
Customer review rating 4.5/5

Yulistiani A. Couples - 30/04/2019 AccorHotels certified review

Recomended banget

Dear Ms.A. YULISTIANI We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Nice experience

Customer review rating 4.5/5

Wicky A. R. Families - 30/04/2019 AccorHotels certified review

Always nice to stay at accor hotel groups

Dear Mr. ADITYA WICKY We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Nice hotels with a large room in a strategic location.

Customer review rating 4.5/5

Saktiaji Families - 26/04/2019 AccorHotels certified review

We use our stay plus benefit in this hotel for one night for a short weekend getaway. Hope the swimming pool facility opens until 9 pm since most guest from jakarta are arrived at almost 6 - 7 pm. We suggest that you put more lighting and provide heated pool like the one in Mercure Bandung Setiabudi and add a jacuzzi like the one in Mercure Jakarta Simatupang.

Dear Mr. Saktiaji Kurniawan, We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Great place for relaxing

Customer review rating 4.5/5

Arry R. Business - 26/04/2019 AccorHotels certified review

Located close to the center of the city, heartwarming hospitality, comfortable suites, and great breakfast ;D, makes this hotel my first choice whenever I need to visit Bandung.

Dear Mr. R. ARRY We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Excellent!

Customer review rating 4.5/5

Irsyad K. S. Business - 26/04/2019 AccorHotels certified review

Keep up the good work

Dear Mr. Irsyad Kharisma, We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Hotel with nice concept and friendly staf

Customer review rating 4.5/5

Adam Business - 25/04/2019 AccorHotels certified review

nice experience stayed in Mercure Nexa

Dear Mr. Adam Tanjung, We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback from our Platinum member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Friendly, and Good Sevice

Customer review rating 4.5/5

Tri E. K. K. Business - 28/03/2019 AccorHotels certified review

When I had breakfast, I told to the waitress that I need 1 additional breakfast. I must pay for extra breakfast as soon as it's completely done,however, since I had to to take my guests to the parking lot, I promised to pay it afterwards. Then ..... I kept my promise, and went to the cashier. How could the waitress believed in me that I would keep my promise ? How if I broke my promise ? I was sure, she had no strong memory to recognize each guest ..... Based on the case, a comfortable system is necessary to be created .....

Dear Ibu Tri Esti Kurnia, Warmest greeting from Mercure Nexa Bandung Supratman. Thank you for taking the time to write a feedback review during your stay experience with us. I do apologize for the inconvenience in our Restaurant. Rest assure that your feedback has been shared to the department concern , to avoid occurred in the future. Looking forward to welcoming you back in the near future. Sincerely, Sri Nurhamsah General Manager.

its good to be back again, i'm recommanded

Customer review rating 4.5/5

Riena Y. Families - 26/03/2019 AccorHotels certified review

my sons feel happy to stay at Mercure Hotel they love the swimpool, food n services its very nice n harmfull everythings gonna be alright....thank u

Dear Ms. Rinawati We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

It's excellence service

Customer review rating 4.5/5

Tjandra Business - 24/03/2019 AccorHotels certified review

Smile, & warm,

Dear Mr. Irsan Tjandradinata, We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager
Customer review rating 4.5/5

Vinna S. Families - 24/03/2019 AccorHotels certified review

Everything is good. The staff helpfull & friendly Breakfast is very good & so many variant of food Good job for breakfast team,especially the chef.

Dear Ms. Vinna s., We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Need Faster Improvement on Air, Physical, and Food

Customer review rating 4.5/5

Raden W. W. Business - 23/03/2019 AccorHotels certified review

Stayed for 2 nights 7-9 March 2019. In smoking room floor. On first steps, I can smell a bit tobaccos. Slowly, the air gots better. However on my last day, guests smoked in one room open their door. Hence smoke is easily fill up the air on whole floor. Can see mold grews in bedroom wall. Although hotel painted. Carpets look outdated. Room interior was very nice. But bath room look dull and old. Easily spot mold in shower head. One of bed side lamps was in need of “quick” repair but technician quick responded. Food for breakfast need major upgrade on quality and taste. Tried theirs for same menu for two days. Boring a bit.

Dear Mr. Raden Wishnu W., Warmest greeting from Mercure Nexa Bandung Supratman. We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. I do apologize for the inconvenience experience during your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager
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