Mercure Nexa Bandung Supratman 4 stars

TripAdvisor rating 4.5/5 364 reviews
+ 19 Services
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Hotel extras

  • Features 181 contemporary style rooms and suites with splendid views of Bandung Skyline

  • Strategically located close to government district & commercial offices as well as Gedung Sate

  • Steps away from local culinary destination and fashion outlets

  • High Speed WiFi access up to 100 MBPS

  • 8 functions rooms (some with natural daylight) and complemented with fitness center with view

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • HUSEIN SASTRANEGARA
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Nexa Bandung Supratman

Jl Supratman 66 68
40122
bandung
indonesia

Tel: +622286017000

Fax: (+62)22/87259111

Contact email

Check-in from 14h00

Check out up to 12h00

  • LEUWI PANJANG :   LEBAK BULUS LEBAK BULUS

  • By plane

    HUSEIN SASTRANEGARA At 6km / 3 miles - Shuttle paying

  • By train

    HONGQIAO STATION At 3km / 2 miles

GPS :-6.9050168, 107.6291198

Our accommodations

Each room features comfortable beds, high speed Internet access, minibar, coffee and tea making facilities, 42" LCD TV and safe deposit box.

Superior Room with 1 double bed

  • Max. number of persons: x3
  • Area: From 24
  • Views: Mountain view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with 2 single beds

  • Max. number of persons: x3
  • Area: From 24
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 1 double bed

  • Max. number of persons: x3
  • Area: From 32
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with 1 Double Bed

  • Max. number of persons: x2
  • Area: From 24
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Privilege Room with 2 Single Beds

  • Max. number of persons: x2
  • Area: From 24
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Our restaurants and bars

CYBER CAFE

Type of cuisine: International

Cyber Café offers a wide variety of meals ranging from local delights, Asian specialties and Western cuisine. A la carte and buffet options are available. Open daily from morning until midnight.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 339 m²

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 180 people

Find out more
Mercure Nexa Bandung Supratman Meeting Room

Our guest reviews for
Mercure Nexa Bandung Supratman

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

36 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

364 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Friendly, and Good Sevice

Customer review rating 4.3/5

Tri E. K. K. Business - 28/03/2019 AccorHotels certified review

When I had breakfast, I told to the waitress that I need 1 additional breakfast. I must pay for extra breakfast as soon as it's completely done,however, since I had to to take my guests to the parking lot, I promised to pay it afterwards. Then ..... I kept my promise, and went to the cashier. How could the waitress believed in me that I would keep my promise ? How if I broke my promise ? I was sure, she had no strong memory to recognize each guest ..... Based on the case, a comfortable system is necessary to be created .....

Dear Ibu Tri Esti Kurnia, Warmest greeting from Mercure Nexa Bandung Supratman. Thank you for taking the time to write a feedback review during your stay experience with us. I do apologize for the inconvenience in our Restaurant. Rest assure that your feedback has been shared to the department concern , to avoid occurred in the future. Looking forward to welcoming you back in the near future. Sincerely, Sri Nurhamsah General Manager.

its good to be back again, i'm recommanded

Customer review rating 4.3/5

Riena Y. Families - 26/03/2019 AccorHotels certified review

my sons feel happy to stay at Mercure Hotel they love the swimpool, food n services its very nice n harmfull everythings gonna be alright....thank u

Dear Ms. Rinawati We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

It's excellence service

Customer review rating 4.3/5

Tjandra Business - 24/03/2019 AccorHotels certified review

Smile, & warm,

Dear Mr. Irsan Tjandradinata, We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager
Customer review rating 4.3/5

Vinna S. Families - 24/03/2019 AccorHotels certified review

Everything is good. The staff helpfull & friendly Breakfast is very good & so many variant of food Good job for breakfast team,especially the chef.

Dear Ms. Vinna s., We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Need Faster Improvement on Air, Physical, and Food

Customer review rating 4.3/5

Raden W. W. Business - 23/03/2019 AccorHotels certified review

Stayed for 2 nights 7-9 March 2019. In smoking room floor. On first steps, I can smell a bit tobaccos. Slowly, the air gots better. However on my last day, guests smoked in one room open their door. Hence smoke is easily fill up the air on whole floor. Can see mold grews in bedroom wall. Although hotel painted. Carpets look outdated. Room interior was very nice. But bath room look dull and old. Easily spot mold in shower head. One of bed side lamps was in need of “quick” repair but technician quick responded. Food for breakfast need major upgrade on quality and taste. Tried theirs for same menu for two days. Boring a bit.

Dear Mr. Raden Wishnu W., Warmest greeting from Mercure Nexa Bandung Supratman. We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. I do apologize for the inconvenience experience during your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Large-comfort bedroom

Customer review rating 4.3/5

Gpw Business - 23/03/2019 AccorHotels certified review

I was asked to put my email address and phone number and here i was. Suddendly registered as a member that i've never expected and was asked to fill the survey. Overall, the property is good, staff are nice, meals are good. More than enough for me

Dear Mr. Gede Panji Wirawan, We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Superb hotel

Customer review rating 4.3/5

Edward Families - 19/03/2019 AccorHotels certified review

I don't know what I should say about my opinion for this hotel Because this hotel sooo amazing and defenitly treat me and my familly with excellent service Thank you for surprise's, hospitality and sincer smile....so happy stay on this hotel....very recommended

Dear Mr. Edward Tengku, Warmest greeting from Mercure Nexa Bandung Supratman. Thank you for sharing this wonderful review. I do apologize cannot give my direct greet to your son. Your review has been shared to all of talent that could make their more spark to create sparkling innovation for our loyalty guest. And definitely your loyalty deserve our full attention, we are glad your stay in Mercure Nexa Bandung Suparatman was one of your pleasant stay. Looking forward to welcoming you back soon. Sincerely, Sri Nurhamsah General Manager

great hotel

Customer review rating 4.3/5

Natasya Families - 18/03/2019 AccorHotels certified review

the room is big and love the bathroom too. the staffs are nice and helpful. but on my last night i saw some strange insect near the bed (at the wall near the head area), so scary. maybe need to clean it more. but overall its okay love the breakfast especially the fruits, the drinks like lemon ginger tea, jamu, infused water. food taste good also

Dear Ms. Divia Natasya, Warmest greetings from Mercure Nexa Bandung Supratman. Thank you for sharing your feedback and filled the survey. We are grateful that you are love the breakfast variation especially for the herbal corner. However, about strange insect inside your room has been shared and action applied . I do apologize that you need to experienced this kind of situation, hope we could have chance to make a better impression for your next stay . We are so glad to have the guest like you and we are looking forwards to welcoming you back in the near future. Sincerely, Sri Nurhamsah General Manager

dissapointing

Customer review rating 4.3/5

Yansen Solo - 18/03/2019 AccorHotels certified review

service is need to be reviewed and the person need to be trained or lay off.

Dear Mr. Yansen Soeyetsen, Warmest greeting from Mercure Nexa Bandung Supratman. I am very concerned to read your comments and survey about an unpleasant experience you encountered during your stay with us However, please accept our sincere apology for made your stay less than perfect. In our previous conversation i'm appreciate your feedback. And make preventive action to ensure it does not happen again with another guest. I sincerely apologize for the inconvenience that you have experienced and i hope we would have the opportunity to welcoming you back in the near future. Sincerely, Sri Nurhamsah General Manager

first take the baby to stay at the hotel

Customer review rating 4.3/5

Atin Families - 18/03/2019 AccorHotels certified review

Menyenangkan

Dear Ibu Atin Cahyatin, Salam Hangat dari Mercure Nexa Bandung Supratman. Terima kasih atas waktu yang telah Ibu Atin berikan untuk mengisi survey bagi hotel kami. Masukan dan sanjungan yang Ibu Atin berikan akan membuat tim kami semakin semangat dalam memberikan pelayanan yang terbaik bagi tamu di hotel ini. Kami berharap dapat berjumpa kembali dengan Ibu Atin dalam kunjungan berikutnya di Bandung. Salam, Sri Nurhamsah General Manager

Great place, great service

TripAdvisor rating 4.5/5

LightPacker757489 Family - 30/01/2019 TripAdvisor review

The hotel near to everywhere in Bandung. The swimming pool is indoor but to small. The service was perfect. The deluxe room was so nice but everyone can hear you talking from the outside of your room. I enjoyed my stay with my family.

Dear LightPacker757489, Warmest greeting from Mercure Nexa Bandung Supratman. First of all please allow me to say thank you for staying in Mercure Nexa Bandung Supratman and taking the time to share your review on Trip Advisor. I am very sorry to hear about the unpleasant experience that you encountered regarding room soundproof. Once again, please accept our sincerest apologies for the shortcomings, and please do not hesitate to contact me directly if I may be of any further assistance to you. Sincerely yours, Sri Nurhamsah General Manager

Really Nice Hotel

TripAdvisor rating 4.5/5

annissagumilara Friends getaway - 28/12/2018 TripAdvisor review

Staying at a hotel is highly recommended because near to tourist destination in Bandung. And the hotel location is suitable for me who doesn't like crowds, but it's still easy to find food and mini markets.

Dear annissagumilar, Warmest greeting from Mercure Nexa Bandung Supratman. Thank you for staying at Mercure Nexa Bandung Supratman and recommending us via TripAdvisor. We are delighted to know that you enjoyed your stay with us. We are very grateful to know that you enjoyed our facilities. We would love to see you around at Mercure Nexa Bandung Supratman on upcoming opportunities. Sincerely yours, Sri Nurhamsah General Manager

Nice Hotel in Bandung

TripAdvisor rating 4.5/5

Pengelana J Family - 10/10/2018 TripAdvisor review

This hotel is good choice if you want to stay in the city. Room is convenience, lobby and front office also have good arrangement, staff also kind and helpfull.I did'nt have chance to try swimming poll and gym.

Dear Velued Guest, Warmest greetings from Mercure Nexa Bandung Supratman. Thank you for sharing your review. I am glad our overall service and facilities has made your stay stay a pleasant stay. It is a pleasure to have you as our guest and we look forward to welcoming you back in the near future. Sincerely, Sri Nurhamsah General Manager
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