Mercure Bandung Nexa Supratman 4 stars

TripAdvisor rating 4.5/5 381 reviews
+ 20 Services
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Hotel extras

  • Features 181 contemporary style rooms and suites with splendid views of Bandung Skyline

  • Strategically located close to government district & commercial offices as well as Gedung Sate

  • Steps away from local culinary destination and fashion outlets

  • High Speed WiFi access up to 100 MBPS

  • 8 functions rooms (some with natural daylight) and complemented with fitness center with view

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • HUSEIN SASTRANEGARA
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bandung Nexa Supratman

Jl Supratman 66 68
40122
bandung
indonesia

Tel: +622286017000

Fax: (+62)22/87259111

Contact email

Check-in from 14h00

Check out up to 12h00

  • LEUWI PANJANG :   LEBAK BULUS LEBAK BULUS

  • By plane

    HUSEIN SASTRANEGARA At 6km / 3 miles - Shuttle paying

  • By train

    HONGQIAO STATION At 3km / 2 miles

GPS :-6.9050168, 107.6291198

Our accommodations

Each room features comfortable beds, high speed Internet access, minibar, coffee and tea making facilities, 42" LCD TV and safe deposit box.

Superior Room with 1 double bed

  • Max. number of persons: ‌3
  • Area: From 24
  • Views: Mountain view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌3
  • Area: From 24
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 1 double bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with 1 Double Bed

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Privilege Room with 2 Single Beds

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Our restaurants and bars

CYBER CAFE

Type of cuisine: International

Cyber Café offers a wide variety of meals ranging from local delights, Asian specialties and Western cuisine. A la carte and buffet options are available. Open daily from morning until midnight.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 339 m²

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Bandung Nexa Supratman

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

138 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

381 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

I didn't feel the sincerity of Mercure

Customer review rating 4.5/5

Hexi Families - 08/07/2019 AccorHotels certified review

Mercure Hotel that I know is enriched with sincerity, which I didn't taste it during my stay. The receptionist was alone on her own, she was lack of focus at that time. I should remind her for the welcome drink and she was also busy with another guest who was going to check out. The pool was too cold, it was not comfortable to swim although, we were swimming in the midday. The food and variation were enough, while the egg station chef took too long to make cook my omelet. There are many rooms for improvement such as pool temperature, breakfast food variations, and chef services for costumize food during breakfast.

Dear Ms. Hexi Trijati Rahayu, Thank you for taking the time to tell us about your experience at the Mercure Bandung Nexa Supratman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sri Nurhamsah General Manager

Good service, price and room

Customer review rating 4.5/5

Widyaningrum Families - 07/07/2019 AccorHotels certified review

The location is near from city center. Pleasant service, clean and nice room made us feel comfortable.

Dear Mr. SURYA, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Best hotel

Customer review rating 4.5/5

Arsy Couples - 04/07/2019 AccorHotels certified review

Good service , very clean and very comfortable

Dear Ms. Disa Arsy Annasla, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Average quality

Customer review rating 4.5/5

Yulianto A. Families - 03/07/2019 AccorHotels certified review

Too crowd at the week end, so many people waiting for check in and check out. No parking space, need more than 1 hour for check in at 02.00 pm

Dear Mr. A. Yullianto Prakoso, We very much appreciate your comments regarding your stay at the Mercure Bandung NexaSupratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager
Customer review rating 4.5/5

Hernawati L. Families - 03/07/2019 AccorHotels certified review

Enjoy our stay there

Dear Ms. l. Hernawati, We very much appreciate your comments regarding your stay at the Mercure Bandung NexaSupratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Good hotel for your quality time

Customer review rating 4.5/5

Dhanny Y. Families - 02/07/2019 AccorHotels certified review

Firstly, thank you for Mercure Nexa Bandung for 2 nights. Very good room, clean barhroom, and very pleasure bed.

Dear Mr. Dhanny Aprityatna, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Excellent, very recommended

Customer review rating 4.5/5

Muhlis S. Families - 01/07/2019 AccorHotels certified review

I've been there for 3 nights with my family. Everything is very good. From reception to room all are very good. The breakfast also very good, my childs look very excited to look aorund around and grab the food. I recommeded this hotel to whom need to find the hotel to stay at Bandung.

Dear Mr. Muhlis S., We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

GREAT

Customer review rating 4.5/5

Nasya Families - 01/07/2019 AccorHotels certified review

Good overall. Keep it on it.

Dear Ms. Renasya, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Ok

Customer review rating 4.5/5

David D. Families - 01/07/2019 AccorHotels certified review

A little bit upset with the restaurant. I got hungry at night, called them for the menu, which they responded will deliver to room, but until i check out, the menu never come

Dear Mr. David D., We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Nice hotel with good location

Customer review rating 4.5/5

Sigit S. Families - 28/06/2019 AccorHotels certified review

Everything is ok

Dear Mr. Adi Satmoko, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Good

Customer review rating 4.5/5

Envy E. Friends - 26/06/2019 AccorHotels certified review

Pretty fun, but its a little difficult to get a parking lot.

Dear Ms. Envy E., We very much appreciate your comments regarding your stay at the Mercure Bandung NexaSupratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Best price

Customer review rating 4.5/5

Nancy C. E. Families - 26/06/2019 AccorHotels certified review

The best peice of mercure hotel in bandung

Dear Ms. Nancy Carolin E., We very much appreciate your comments regarding your stay at the Mercure Bandung NexaSupratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

nice time

Customer review rating 4.5/5

Decky Couples - 26/06/2019 AccorHotels certified review

the time i stayed there overall is nice, but unfortunately, the mini fridge not working, not cold. the location is great near shoping district. the food is nice.

Dear Ms. Najieb Mohammad, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Awesome

Customer review rating 4.5/5

Ida R. Families - 26/06/2019 AccorHotels certified review

We’ll be back when I come to Bandung

Dear Ms. Ida r.. We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

nice people

Customer review rating 4.5/5

Usman Business - 27/05/2019 AccorHotels certified review

Early check in is so possible in here,, as long as the room is ready. explanation very clear and i like the way they explain my benefit. definitely they know very well about accor membership. Thanks to Ibu Caca and team.

Dear Andika Kuandy, We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Overall is exactly better.

Customer review rating 4.5/5

August Business - 22/05/2019 AccorHotels certified review

First the location not in the central of bandung but its location very cool qnd romantic. We have no worry for access anyway, there are many street foods and also can be reached by walking. The room is so clean and the laundry is on time. Breakfast are variable but please for fruit always ready on the table. Forr all staff i hope you can help customer very helpful and friendly and consisten.

Dear Mr. Sarega Agustus, We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Nice and Comfort

Customer review rating 4.5/5

Aletona Business - 22/05/2019 AccorHotels certified review

Nice room Good menu

Dear Mr. Aletona Aparelza, We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Hommie

Customer review rating 4.5/5

Anonymous Families - 22/05/2019 AccorHotels certified review

It was nice. Keep up the good services.

Dear Mr. Andreas Pratama, We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

The Best Accommodations

Customer review rating 4.5/5

Andre Business - 22/05/2019 AccorHotels certified review

Very satisfying accommodation. The room are very clean and comfortable, the service is very good and the location is very strategic close to the city center of Bandung, so it is very easy to get authentic entertainment and culinary of Bandung. Thanks MNBS

Dear Mr. Andreas Kris Triantoro, We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager
Customer review rating 4.5/5

Freddy Business - 18/05/2019 AccorHotels certified review

busy hotel, nice staff, reception was friendly and efficient , quick check in, my amenities was set up exactly like what i want event tho im arrived without make reservation before. Reception give me clear information that my room is ready but need time to prepare the additional room amenities since i am a platinum member. Gave me the welcome voucher, escord me to restaurant pick my table and make sure im comfortable enough. About next 15min she came back bring my key and keep apologies that she cannnot escord me to the room since reception desk was crowded and she should stanby. Told me that all my lug already inside my room. Unfortunately i forget her name i guess she's the manager. One suggestion, the hotel must change the restaurant furniture especially the chair , not comfortable at all for mercure brand. But i am sure i will comeback.

Dear Mr. Freddy, We very much appreciate your comments regarding your stay at the Mercure Nexa Bandung Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager
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