Mercure Bandung Nexa Supratman 4 stars

TripAdvisor rating 4.5/5 400 reviews
Mercure Bandung Nexa Supratman
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Hotel extras

  • Features 181 contemporary style rooms and suites with splendid views of Bandung Skyline

  • Strategically located close to government district & commercial offices as well as Gedung Sate

  • Steps away from local culinary destination and fashion outlets

  • High Speed WiFi access up to 100 MBPS

  • 8 functions rooms (some with natural daylight) and complemented with fitness center with view

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • HUSEIN SASTRANEGARAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bandung Nexa Supratman

Jl Supratman 66 68
40122
bandung
indonesia

Tel: +622286017000

Fax: (+62)22/87259111

Contact email

Check-in from 14h00

Check out up to 12h00

  • LEUWI PANJANG :   LEBAK BULUS LEBAK BULUS

  • By plane

    HUSEIN SASTRANEGARA At 6km / 3 miles - Shuttle paying

  • By train

    HONGQIAO STATION At 3km / 2 miles

GPS :-6.9050168, 107.6291198

Our accommodations

Each room features comfortable beds, high speed Internet access, minibar, coffee and tea making facilities, 42" LCD TV and safe deposit box.

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room

Deluxe Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room

Privilege Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room

Privilege Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 24

Our restaurants and bars

CYBER CAFE

Type of cuisine: International

Cyber Café offers a wide variety of meals ranging from local delights, Asian specialties and Western cuisine. A la carte and buffet options are available. Open daily from morning until midnight.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 339

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Bandung Nexa Supratman

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

292 reviews

tripadvisor

TripAdvisor Rating 4.5/5

400 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

nice place, good experience to stay

Customer review rating 4.4/5

Michael Business - 06/11/2019 Confirmed reviews AccorHotels

i like and enjoy staying at mercure nexa hotel, its a nice place, having good access to many places. Staffs are helpful and pleasant. Quick response if needed.

Good experience

Customer review rating 4.4/5

Andri A. Families - 05/11/2019 Confirmed reviews AccorHotels

The room is clean and suitable for us to bring family. Our rooms have connecting door, so its easy to interacting. There also have swimming pool indoor. The breakfast is many kinds and so tasty.

Mr

Customer review rating 4.4/5

Ruben W. Business - 05/11/2019 Confirmed reviews AccorHotels

Overall I was very satisfied stayed at Nexa. The room was clean have a very big tv equipped with tv cable, the ambient corridor through my room was nice, the breakfast also delicious and a lot of food served from national cuisine, western, dessert, etc The minus of the hotel was just 3 things 1. The not consistent water heater and the sink of my toilet jammed 2. The room a little bit small for it's price 3. The parking space is quite crowded especially during the weekend

Air Conditioner Trouble

Customer review rating 4.4/5

Anonymous Couples - 05/11/2019 Confirmed reviews AccorHotels

Stayed for 2 days here and everything was okay except for the first day (and continued for more hours the next day), the air conditioner in my room was in trouble since check in time until around 8 PM (and repeated again the next morning). They said that the panel on my floor was trouble and the technician was working on it. Asked for a room change but the FO said all rooms are booked, but there is no solution offered for the trouble I'm in and I just need to wait. It was very uncomfortable to stay in a room with no air con + no window (I booked a room with no balcony and the air con is not working for more than half a day in total so it felt stuffy to stay inside). I just wish they could offer a better solution when such thing happened.

Dear Valued Guest, Warmest greeting from Mercure Bandung Nexa Supratman! Thank you for taking time to share your experience during your recent stay with us. I appreciate your feedback regarding our air conditioner in the room. I have throughly discussed with respective Department Heads regarding this matters and rest assured that action plans are taken to improve this issue. Thank you once again for your constructive feedback. It’s our hope that you’d have a more enjoyable experience the next time around. Sincerely, Sri Nurhamsah General Manager

Good Option in Bandung

Customer review rating 4.4/5

Shivram K. Couples - 05/11/2019 Confirmed reviews AccorHotels

The rooms are clean, the reception staff was very helpful, in particular the duty manager Ms. Aisah. The hotel has a good Friday dinner buffet, wonderful spread of food. Value for money both accmmodation and the buffet. The breakfast spread is also good. The location is a problem, the hotel is an intersection where the traffic is really bad. it took us thirty minutes to cross 200 metres. We had asked for a quiet room but unfortunately we could hear people staying in the next room. They had a baby he/she started crying at 1.00 AM in the morning and it was disturbing. The TV channels were not working. We did complain but it was not attended too. However housekeeping attended to our complaint of choked wash basin.

Ms

Customer review rating 4.4/5

Putri Business - 04/11/2019 Confirmed reviews AccorHotels

nice place to stay.

satisfied

Customer review rating 4.4/5

Anonymous Business - 01/11/2019 Confirmed reviews AccorHotels

it's like a second home for me

Hotel with hospitality

Customer review rating 4.4/5

Grey Business - 28/10/2019 Confirmed reviews AccorHotels

Hotel with good hospitality and good distance to the Bandung City

great time for take a rest after long training

Customer review rating 4.4/5

Rudy R. Business - 27/10/2019 Confirmed reviews AccorHotels

I stay here for a 6 days full training, from morning till night. So, it's important for me to have comfortable deep-sleep. Mercure Nexa Bandung give me this experience and even better than that. will consider this hotel as one of my favorite hotel to stay in Bandung.

Banyak baik

Customer review rating 4.4/5

Kasimodro Business - 26/10/2019 Confirmed reviews AccorHotels

Verry good, service excelent, check in perfect,

Great Location

Customer review rating 4.4/5

Yusriadi Families - 22/10/2019 Confirmed reviews AccorHotels

Nice staff, comfortable - please improve of quality of amenity (not have body lotion) and bathroom

Satisfied

Customer review rating 4.4/5

Nelma Couples - 21/10/2019 Confirmed reviews AccorHotels

Nice place, nice staff, good service..

Comportable, clean, and good service

Customer review rating 4.4/5

Sita Business - 16/10/2019 Confirmed reviews AccorHotels

Pengalaman saat check in, petugas sangat membantu dan welcome. Makanan di resto enak dan worth it dengan accor plus member, free welcome drink juga bisa request. So far, all experience is good❤️

Great Value for Money

Customer review rating 4.4/5

F. Families - 14/10/2019 Confirmed reviews AccorHotels

Room was cleaned properly. Staff hospitality is outstanding. Breakfast was great. Love all the hotel features. Only minus point, location nearby crowded traffic intersection, but that has nothing to do with Hotel's performance. haha. Overall, very pleasant stay at Mercure for Family vacation.

Perfect

Customer review rating 4.4/5

Rabitha Families - 11/10/2019 Confirmed reviews AccorHotels

The staff friendly and helpfully, our room very comfort

There are mosquitoes

Customer review rating 4.4/5

Bayu Business - 10/10/2019 Confirmed reviews AccorHotels

A hotel with international network. Unfortunetely, there are lots of mosquitoes in the lobby

Dear Valued Guest, Warmest greeting from Mercure Bandung Nexa Supratman! Thank you for taking time to share your experience during your recent stay with us. I appreciate your feedback regarding lots of mosquitoes in the lobby area. I have throughly discussed with respective Department Heads regarding this matters and rest assured that action plans are taken to improve this issue. Thank you once again for your constructive feedback. It’s our hope that you’d have a more enjoyable experience the next time around. Sincerely, Sri Nurhamsah General Manager

Good hotel but bad wifi connection

Customer review rating 4.4/5

Karel Business - 09/10/2019 Confirmed reviews AccorHotels

Unbelieveable ... accor hotel but quality of wifi feels like hostel or hotel 2 star.

Dear Karel M., Warmest Greeting from Mercure Bandung Nexa Supratman! Thank you for sharing your experience on your recent visit at our Hotel. I have personally reviewed regarding the wifi connection with the department heads concerned for improvement in the near future. It's my goal to keep on improving our products and services for optimal customer satisfaction. Thank you once again for your constructive feedback. It’s our hope that you’d have a more enjoyable experience the next time around. Sincerely, Sri Nurhamsah General Manager

Comfortable

Customer review rating 4.4/5

Apriana Families - 08/10/2019 Confirmed reviews AccorHotels

Hamble staff, comfortable room, nice decorate in room, for breakfast so many kind food local n western its good and we choose... for extra attention the parking area just 1 floor at basement, i think your parking area need more.

Good stay for family

Customer review rating 4.4/5

Dwi S. Families - 08/10/2019 Confirmed reviews AccorHotels

I was there with my kids and also my friends' family. We booked 3 rooms and luckily our rooms were next to each other. The kids were happy, the breakfast was great, delicious, and many to offer

perfect location

Customer review rating 4.4/5

Pengelana Families - 08/10/2019 Confirmed reviews AccorHotels

Quite good hotel. Room is clean, staff are kinds and helpful. Swimming pool are too small. Parking area also limited. Breakfast is good.

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