Mercure Bandung Nexa Supratman 4 stars

TripAdvisor rating 4.5/5 391 reviews
+ 20 Services
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Room 1

Number of guests
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Hotel extras

  • Features 181 contemporary style rooms and suites with splendid views of Bandung Skyline

  • Strategically located close to government district & commercial offices as well as Gedung Sate

  • Steps away from local culinary destination and fashion outlets

  • High Speed WiFi access up to 100 MBPS

  • 8 functions rooms (some with natural daylight) and complemented with fitness center with view

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • HUSEIN SASTRANEGARAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bandung Nexa Supratman

Jl Supratman 66 68
40122
bandung
indonesia

Tel: +622286017000

Fax: (+62)22/87259111

Contact email

Check-in from 14h00

Check out up to 12h00

  • LEUWI PANJANG :   LEBAK BULUS LEBAK BULUS

  • By plane

    HUSEIN SASTRANEGARA At 6km / 3 miles - Shuttle paying

  • By train

    HONGQIAO STATION At 3km / 2 miles

GPS :-6.9050168, 107.6291198

Our accommodations

Each room features comfortable beds, high speed Internet access, minibar, coffee and tea making facilities, 42" LCD TV and safe deposit box.

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room

Deluxe Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room

Privilege Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room

Privilege Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 24

Our restaurants and bars

CYBER CAFE

Type of cuisine: International

Cyber Café offers a wide variety of meals ranging from local delights, Asian specialties and Western cuisine. A la carte and buffet options are available. Open daily from morning until midnight.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 339

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Bandung Nexa Supratman

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

191 reviews

tripadvisor

TripAdvisor Rating 4.5/5

391 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great

Customer review rating 4.5/5

Ranggo D. Couples - 09/09/2019 AccorHotels review

I really enjoyed staying at Mercure Bandung. Comfortable hotel and strategic location. The breakfast is also delicious, the menu is varied. The staff are also friendly and responsive. It's just unfortunate when I request to extend my stay until 1 pm, only allowed until 12:30 pm. Makes me rush to finish praying.

Mrs

Customer review rating 4.5/5

Eka Families - 07/09/2019 AccorHotels review

(-) I asked for 1 big bed because We brought our 8 months baby but not available. My mom asked for 1 big bed and she booked via agoda with same price and she got it. It didn’t matter because the double bed also comfortable but was surprise that member should get more priviledge right? Lighting in hall a bit dim, my mom did not really like it. There was no room service menu in my room (+) staff service and breakfast options very good! Overall satisfied :)

Dear Eka, Warmest Greeting from Mercure Bandung Nexa Supratman, We sincerely apologize that your recent visit with us was not up to par. Providing the highest level of hospitality is our number one priority and knowing that we have fallen below the standards is something we like to address immediately. We will take serious action to improve and give better hospitality to every customer. We very much appreciate your feedbacks and we will make sure that this issue will not happen again. We hope you can forgive this inconveniences and will not stop you from staying with us again in the future. Warm Regards, Hotel Management

Comfortable room, variety of breakfast

Customer review rating 4.5/5

Anonymous Business - 07/09/2019 AccorHotels review

Nice clean room, friendly staff, excellent breakfast

Dear Valued Guest, Greetings from Mercure Bandung Nexa Supratman! Thank you for your compliments over the room’s cleanliness, breakfast quality and staff hospitality. We're happy that your stay with us meet the expactation. I look forward to welcoming you back and to enjoy another wonderful experience with us. Sincerely, Sri Nurhamsah General Manager

Very happy and statisfied.

Customer review rating 4.5/5

Kenny S. Solo - 05/09/2019 AccorHotels review

I love the ambience and everything was set very neat and CLEAN.

Dear Kenny S., Warmest Greetings from Mercure Bandung Nexa Supratman. Thank you for your valuable feedback and for taking the time to write a comment of your experience with us. I am glad to know that you’ve had such a lovely time at our hotel, enjoying our Hotel facilities and our hospitality and that you were satisfied with our cleanliness. I look forward to welcoming you back and to enjoy another wonderful experience with us Sincerely, Sri Nurhamsah General Manager

One week business trip

Customer review rating 4.5/5

Ricky W. Business - 04/09/2019 AccorHotels review

Staying for one week in Bandung Nexa. Receptionist welcoming me with a warm gesture. The overall experience is good and satisfaction. One thing that can be improved is the internet connection. I wish they have a stable internet connection.

Customer review rating 4.5/5

Ali Friends - 03/09/2019 AccorHotels review

The Showerhead need to replace with better head as it is very old style and not functioning.

great place to stay.

Customer review rating 4.5/5

Arian A. Couples - 03/09/2019 AccorHotels review

booking and check in was easy, the stay was wonderful. all of our requests are granted.

Dear Arfian, Warmest Greetings from Mercure Bandung Nexa Supratman. Thank you for your valuable feedback and for taking the time to write a comment of your experience with us. I am glad to know that you’ve had such a lovely time at our hotel, enjoying our Hotel facilities and our hospitality and that you were satisfied. I look forward to welcoming you back and to enjoy another wonderful experience with us. Sincerely, Sri Nurhamsah General Manager

great

Customer review rating 4.5/5

Pretty Families - 02/09/2019 AccorHotels review

it was great.. everything is smooth but need some improvement on refilling the breakfast buffet. it tooks a while..

Wonderfull

Customer review rating 4.5/5

Ade M. Business - 01/09/2019 AccorHotels review

Great personality from Hexa Staff,

Dear Ade M., We sincerely thank you for your great review and for sharing your experince during your stay, Thank you for highlighting great personality from our staff that is very much appreciated. We hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Good hotel, good stay

Customer review rating 4.5/5

Anto Business - 31/08/2019 AccorHotels review

Great service as usual, thanks Mercure!

Dear YULIARSO DWI ANANTO, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

The room is big and I would love to come back here

Customer review rating 4.5/5

Stefanny Families - 30/08/2019 AccorHotels review

Everything is great, I love the way your receptionist greeted us. The room is big, but I think you should give the bathroom a door so the water won't splash outside when we took bath.

Dear Stefany, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

All good

Customer review rating 4.5/5

Dea G. Couples - 28/08/2019 AccorHotels review

All perfect BUT the guests who stayed around my room. But when I complained that to front office, they followed up my feedback quite quickly. It was amazing :)

Dear Ms Dea G., We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Cozy enough

Customer review rating 4.5/5

Anonymous Families - 28/08/2019 AccorHotels review

My children love it, the swimming pool, the food, it was a good experience.

Ms. Riri Risanti, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Beautiful room with nice attitude

Customer review rating 4.5/5

Anonymous Families - 27/08/2019 AccorHotels review

Great.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

Holiday

Customer review rating 4.5/5

Verawati A. Families - 27/08/2019 AccorHotels review

Nice place for holiday with family

Dear Ms.Verawati a. , We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Not bad, but not impressive either

Customer review rating 4.5/5

Rp Families - 23/08/2019 AccorHotels review

Hotel is quite new in good location, comfortable room, but bathroom is cracking in some parts already. Breakfast is below standard compare to other Mercure or Accor hotels. Taste of the coffee is terrible, smells like soap, most of the menu have run out by 9 am, and it's weird that sausage is 'by request' together with egg station. Parking is a bit messy given space limitation, but since Valet is free then it's not a big issue

Dear Valued Guest, Warmest Greeting from Nexa Hotel Bandung, Thank you for choosing Nexa Hotel Bandung as your staying place. We sincerely apologize that your recent visit with us was not up to par. Providing the highest level of hospitality is our number one priority and knowing that we have fallen below the standards is something we like to address immediately. We will take serious action to improve and give better hospitality to every customer. We very much appreciate your feedbacks and we will make sure that this issue will not happen again. We hope you can forgive this inconveniences and will not stop you from staying with us again in the future. Warm Regards, Management Nexa Hotel Bandung

Nice hotel and value for money

Customer review rating 4.5/5

Alex S. H. Families - 23/08/2019 AccorHotels review

I am happy with the hotel. Nice and comfy....super fast check in and check out. the breakfast was good. However, one thing bother me was that the toilet door can not be lock due to the door handle was damage..i was in 513. Need somebody to fix the door it. Thank you.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Great location, good value

Customer review rating 4.5/5

Intan P. Couples - 20/08/2019 AccorHotels review

- easy access as the location is so close to Gedung Sate - close to the busy factory outlet road, Jalan riau. Less than 5 mnts u will be there. - Worth a penny with a comfy and clean bed room, good taste of breakfast, free bycicle to go around, decent swimming pool and gym.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Best price for comfort

Customer review rating 4.5/5

Tara Families - 15/08/2019 AccorHotels review

Price is quite lower than any mercure hotel but surprisingly everything was on the same mercure standard

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Good stay but need improvement for the swimming pool

Customer review rating 4.5/5

Mohammad R. Families - 09/08/2019 AccorHotels review

The hotel’s ambience is cozy and tidy. The design and the color of ornaments are very good. The room is clean and quite. The staffs are friendly and supportive. The meals are good. Strategic location near to any places in the city. The price is reasonable and value for money. However, the pool is not quite good. The water is very cold forbids me and my baby to play with in the swimming pool. The smell around the swimming pool is stink and unpleasant. Perhaps it came from the drainage. Need to improve your swimming pool area.

Dear R. Mohammad, First and foremost, I would like to thank you for your patronage and giving great comments to Mercure Bandung Nexa Supratman. We always strive to maintain our quality and your feedback is surely valuable for our improvement. Rest assured that we will share them with related departments for consideration and further actions. I hope we would have the chance to welcoming you back and change your impression of our hotel. Sincerely, Sri Nurhamsah General Manager
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