Hotel - Hipark by Adagio Serris - Val d'Europe
HiPark by Adagio Hotel HiPark by Adagio Hotel

Hipark by Adagio Serris - Val d'Europe

Our hotels AccorHotels
4.0/5 156 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 101.65 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early Check-in
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our apartments

  • 210 apartments
  • 100% non-smoking hotel
  • 9 apartments for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings

Your meetings and events

4.0/5 AccorHotels Rating Based on 156 reviews

Our guest reviews for Hipark by Adagio Serris - Val d'Europe

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Paul C. Families - 20/04/2018
« Family stay for Disneyland »

I booked this hotel as the room configuration was suitable to our family. Oddly upon check in there was a query that we shouldn’t have the room as it was for six people and we had four people. However, they gave us a ‘free upgrade’ to the room we had originally booked. I can’t compare experiences elsewhere in France but as an Accor Gold member I didn’t receive any extras and was too afraid to ask for them. The rooms are clean and well maintained but there are no pleaseantries like tea, coffee and milk in the rooms. The breakfast was excellent in terms of food quality and service. The park is close to Disneyland. We caught the inward shuttle without an issue but the return shuttle at the end of the day was nothing short of a horrific experience, no reflection on the hotel but I would pay for a taxi at the end of the day if we visit again.

AccorHotels certified review
Sadia J. Families - 20/04/2018
« Fantastic »

Very welcoming and my toddler enjoyed it too

AccorHotels certified review
David P. Families - 18/04/2018
« Clean and convenient »

The locality and suit was great. Internet was a pain as we had to log on each time we got back.

AccorHotels certified review
Adrian Families - 17/04/2018
« Great value hotel with nice rooms and great location »

Very enjoyable stay, the rooms were very nice and suitable for our family of three. Your staff were most helpful and the location close to Disney and train stations made it very easy to get around.

AccorHotels certified review
Anonymous Couples - 17/04/2018

modern clean hotel friendly staff would definetly stay again

AccorHotels certified review
Debbi W. Business - 16/04/2018
« A nice clean room »

Disappointing that it was not a proper bed - a sofa bed. There was no iron in the room, I had to get one from reception. The iron I borrowed (twenty euro deposit) had broken cord and was broken where the water was put for steaming. Not enough cutlery. The description said luxury toiletries but there was no conditoner so I had to go and buy some. Not enough towels.

AccorHotels certified review
Marina G. Families - 16/04/2018

Hotel was lovely and staff were very helpful and friendly I would definitely stay here again

AccorHotels certified review
B. Business - 16/04/2018

Great location, clean apartment and helpful staff at the reception.

AccorHotels certified review
Anonymous Families - 13/04/2018
« Perfect location for family visit to Eurodisney »

Good family rooms with kitchenette. Very good breakfast Walking distance to Eurodisney Close to big shopping mall with restaurants and grocery store. Wifi not functioning well and annoying to have to redo the process of signing in every single time (as you get disconnected when not actively using it)

AccorHotels certified review
Stuart Families - 13/04/2018
« Very pleasant stay »

Overall our stay was enjoyable. Great location for Disneyland Paris, local shopping mall and outlet village. All very good. Facilities at the hotel were modern, clean and comfortable. One suggestion would be to provide maid service, during our 4 night stay, we felt a maid should have changed towels, etc.

AccorHotels certified review
Susy Families - 13/04/2018
« Very nice the place »

The hotel is clean really close to Disney free bus quiet area near shopping center rer station we just love everything

AccorHotels certified review
Hamza Families - 08/04/2018
« Good facility »

Really loved it

AccorHotels certified review
Ma Couples - 05/04/2018
« Was charged twice »

Unwelcoming staff, of course couldn’t communicate in English. Not completely satisfied with cleanliness of room and hotel. Horrible service. Was charged twice for my stay and I was told I would get my refund soon. 4 days after I’m still waiting. Would advise anyone against it. Just don’t stay there

AccorHotels certified review
Sophie Friends - 04/04/2018
« Satisfactory but limited information given »

Generally had a good experience at this hotel. Room was clean and had a nice bathroom. However check in staff were not very clear upon arrival- firstly it seemed as though there was confusion with our reservation and two of your staff were talking together in French without explaining to us what was going on. I understood what was being said and it was a bit worrying although we were placed in a room shortly after. We also weren't told how to use the lift which sounds simple but you had to but your room card up to a sensor whilst pressing a button which could have been easily explained to us. We also found that the breakfast was limited. Pastries were nice when available but ran out quickly without being replenished straight away and the spread was bizarre with the only thing being readily available being cake. In the room we found the end of the bed and the bedroom sliding doors only had a walking gap of a foot- we were fine but the room would not have been easily accessible for larger people or families for that reason. All this being said we found the park shuttle very prompt and quick. Check out was also hassle free and the location generally was very good. Despite the few issues I wouldn't rule out staying here again.

AccorHotels certified review
Anonymous Families - 04/04/2018
« Reception staff let the place down! »

Very average stay. Accommdation actually quiet nice and warm. No cleaning service, and when asked was handed a box with a sponge and plastic bag in it. Had to keep asking for towels and toilet paper. Reception staff were rude and unaccommodating - making sure they always looked too busy to deal with you, even when there was not one in reception. Breakfast was simple but good. Breakfast staff were lovely. Tap broken in our sink. Had to keep logging onto the internet at least 4x a day.

AccorHotels certified review
Declan O. K. Families - 03/04/2018
« OK »

ROOM VERY SATISFACTORY. NO VENDING MACHINE WORKING SO NO ACCESS TO WATER. THE RECEPTIONIST HAD TO GO & GET SOME . BREAKFAST FAR TOO EXPENSIVE FOR WHAT WAS ON OFFER. PAID FOR BREAKFAST FOR 3 MORNINGS BUT RESTAURANT DIDNT OPEN ON TIME ON LAST MORNING SO HAD TO LEAVE TO CATCH TRAIN. WAS TOLD TO E MAIL REGARDING A REFUND OF€40.

AccorHotels certified review
Diane S. Families - 31/03/2018
« An enjoyable stay »

Hotel was close to Disneyland attractions by shuttle bus, and also a huge shopping centre within 5 minutes walk. Rooms were clean and bright and in the summer there is use of a huge swimming pool. I would recommend this hotel.

AccorHotels certified review
Ashley M. Couples - 26/03/2018
« Location made the stay, not the hotel. »

Your Room was an accessibly room, which I am glad there is, but for an able bodied person this made the function and feel of the apartment off. There was damage to all walls and clear repare work to the floor on entry, moving into the loung/kitchen the carpeting had seen better days with marks throughout. The couch also too had marks over it. The bed was very low to the ground and a tight fit for two adults. We also encountered a problem with our room keys 4 nights of our 5 where every return to our apartment we could not gain access to our room and would have to return to the front desk and have them re-enabled. There was no explanation given why this persisted nor much care give that it did.

AccorHotels certified review
Camille Business - 22/03/2018
« Not really satisfying »

Even if the personnel was very friendly I was really disappointed to have to sleep in a folding bed, which was very uncomfortable. I had no idea about it and realized it when I came to my room. We were 4 people coming from the same company, from abroad, and after a long trip you expect to be able to rest in a real bed. I asked to change room, but even if I arrived at 3 in the afternoon it was impossible to have something else. So be careful, if you are not lucky you will end like me : with back pain for 3 days.

AccorHotels certified review
Anonymous Couples - 22/03/2018
« Not happy at all »

The bed was the most uncomfortable bed I have ever slept on. When booking I was not made aware this would be a sofa bed. I have stayed in many Accor hotels before including F1’s but this was by far the least comfortable. The reception staff were also extremely unhelpful and had no real customer service. The pros we’re the location and the look of the hotel which were both good.

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