Hipark by Adagio Serris - Val d'Europe 3 stars

TripAdvisor rating 3.5/5 1,700 reviews
Hipark by Adagio Serris - Val d'Europe
See on a map
+ 17 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Located a 15-minute walk from Disneyland® Paris

  • Close to La Vallée Village: 5-minute walk

  • Outdoor heated swimming pool, fitness center and sauna

  • Outdoor heated swimming pool, fitness center and sauna

  • Private indoor car park

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Hipark by Adagio Serris - Val d'Europe

18 Cours de l'Elbe
77000
serris
france

Tel: +33164173200

Fax: (+33)164173201

Check-in from 15h00

Check out up to 11h00

  • RER :   A VAL D EUROPE

  • By plane

    CHARLES DE GAULLE At 30km / 18 miles

  • By train

    MARNE LA ALLEE TGV At 2km / 1 miles

GPS :48.858558, 2.786163

Our accommodations

Studio for 2 persons

  • Max. number of persons: x2
  • Area: From 21
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Iron(...)

Apartment with 1 bedroom for 4 persons

  • Max. number of persons: x4
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Iron(...)

Apartment with balcony for 4 people

  • Max. number of persons: x4
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Iron(...)

Apartment with 2 bedrooms for 6 persons

  • Max. number of persons: x6
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Iron(...)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 71 m²

  • Maximum capacity: 90 people

Find out more
Hipark by Adagio Serris - Val d'Europe Meeting Room

Our guest reviews for
Hipark by Adagio Serris - Val d'Europe

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,075 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,700 reviews

Nice, but a bit outdated

Customer review rating 4.1/5

Yulia Families - 16/05/2019 AccorHotels certified review

Nice room, clean and neat, except for the carpet and sofa bed in the living room, as well as the curtains that are disappointing and dirty. Very friendly staff.

Average

Customer review rating 4.1/5

Sh Friends - 16/05/2019 AccorHotels certified review

Overall everything was fine. It was just a few details I thought strange: like the bathroom set of up and unfamiliarity to looking after groups of people.

Dear Sir, Thank you for taking the time to tell us about your experience at the Hipark by Adagio Serris - Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At HiPark by Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction

Miss

Customer review rating 4.1/5

Jade Friends - 16/05/2019 AccorHotels certified review

Check in was fast and simple as always however as e entered our room (3 bed) we found that the sliding doors were broken, there was no bedding in the cupboard (we also were not aware we had to set up the sofa bed ourselves) and the room was very run down with lots of marks and scratches on the walls. We then returned to reception to report this issue and they kindly gave us a different room and explained the bed situation. We have stayed in a 2 person room in previous trips these have been a lot cleaner and well looked after compared to the 2 3 person rooms we experienced this time.

Positive

Customer review rating 4.1/5

Stephen G. Families - 15/05/2019 AccorHotels certified review

Overall Was good and nice experience clean and nice rooms. Need to improve in costumer services example if need to ask a question in evening why need wait manager in the morning ? Anyway I be back for sure :)

A Very good position

Customer review rating 4.1/5

Anonymous Families - 13/05/2019 AccorHotels certified review

Everything was ok, except two things: 1. the bathtub drain was very slow. 2. unpleasant smell in bathroom (something like moisture/dampness).

Great location. Would have loved to have a few tea bags in the room since you leave a kettle there.

Customer review rating 4.1/5

G Families - 13/05/2019 AccorHotels certified review

The staff members were very helpful. We had a very squeaky old couch in the living room which was very noisy. Also, after travelling all day and arriving on a public holiday, I did not realize that there would be no tea bags or coffee in the room. Would have been a nice touch if you had them for your future guests. The shuttle service and location were perfect.

Great location

Customer review rating 4.1/5

Rob Families - 12/05/2019 AccorHotels certified review

We found hipark a great location and perfect for family’s. Disney 15min walk shopping and restaurants 5min walk. Bus stop right outside hotel was great. Highly recommend

Great stay overall, great room, super breakfast and great shuttle service.

Customer review rating 4.1/5

Jessica Friends - 12/05/2019 AccorHotels certified review

No complaints. I enjoyed every minute of it. The room was well cooled and very modern. The breakfast was great and had many food options to choose from. The shuttle service was very efficient and punctual. Overall I would recommend this hotel to anyone and would love to visit again!

Not the greatest but okay for price

Customer review rating 4.1/5

Beth Couples - 11/05/2019 AccorHotels certified review

Bed wasn’t very comfy, not a lot of lighting, very very dark, no heating/air con working and bathroom was dirty. Apart from this staff were lovely.

Dear Madam, Thank you for taking the time to tell us about your experience at the Hipark by Adagio Serris - Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At HiPark by Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction

Very good

Customer review rating 4.1/5

Aaron Couples - 11/05/2019 AccorHotels certified review

This was an Amazing hotel, helpful friendly staff, close to everything we needed and very clean. Room was lovely, and great to have free shuttle service to Disneyland. Good to have little bits to buy from hotel such as drinks and chocolate.

Very good. Clean and tidy

Customer review rating 4.1/5

Ljr Families - 09/05/2019 AccorHotels certified review

The pillows were not ideal, very flat and thin. The pool was also out of order during our stay. Everything else was excellent

Great Hotel

Customer review rating 4.1/5

Jules Business - 09/05/2019 AccorHotels certified review

My preferred hotel/apartment for Disneyland Paris Clean rooms, friendly staff 10 mins walk to Disney 3 mins walk to Val d Europe.... perfect

Bad service

Customer review rating 4.1/5

Anonymous Families - 08/05/2019 AccorHotels certified review

I am frustrated with level of hotel personnel.

Dear Sir, Thank you for taking the time to tell us about your experience at the Hipark by Adagio Serris - Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At HiPark by Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction

Ms

Customer review rating 4.1/5

Maria Families - 07/05/2019 AccorHotels certified review

Amazing experience I was very pleased with the service, the room was clean and tidy, the bathroom was sparkling clean which I absolutely loved, the staff were polite and friendly. Overall I was happy so for that reason have recommended your hotel to my friends that will be visiting Disneyland soon and to those visiting in future. The only thing I wasn't happy with was the Wifi it was terrible it got me angry because I couldn't do stuff I was meant to do online, you guys need to sort the Wifi out. NB: it will be nice to get more English Children and Adults Chanel. Overall I was happy and will definitely be staying in your hotel again.

Customer review rating 4.1/5

Yulia Families - 07/05/2019 AccorHotels certified review

Thank’s a lot, I was almost happy staying in your hotel. Only few things to improve: why the cleaning services were not provided during 6 days of our stay, wifi was quite slow and there was no pan in a room.

Great Paris getaway, perfect location!

Customer review rating 4.1/5

Pedro Friends - 06/05/2019 AccorHotels certified review

Nice and clean spacious rooms, very friendly helpful staff at reception. Very convenient free shuttle to Disneyland. Will be back! Thank you

Nice

Customer review rating 4.1/5

Jalo Families - 06/05/2019 AccorHotels certified review

Staff was helpful and friendly and we had no issues during our stay.

Excelent

Customer review rating 4.1/5

Margarita Families - 06/05/2019 AccorHotels certified review

Excelent ubication, clean, hospitaliti

Wonderful experience

Customer review rating 4.1/5

Abdel R. M. Couples - 05/05/2019 AccorHotels certified review

We had enjoyed a MAX lovely and helpful staff the room was very comfortable * The negative issue that the cleaning service is starting from 7 nights and my accomedation was 4 nights so we need to pay to make up our room .

Shuttle bus issue

Customer review rating 4.1/5

Rachel Families - 05/05/2019 AccorHotels certified review

The shuttle bus information is not clear, I can’t find on your website and my booking channel. I Called 5 times to your hotline however no one answer the phone, then I tried the 6th time, finally someone answer and cut my line without answering my question.

Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in serris