Premier Village Phu Quoc Resort - Managed by AccorHotels 5 stars

TripAdvisor rating 4.5/5 460 reviews
Premier Village Phu Quoc Resort - Managed by AccorHotels
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Hotel extras

  • Two pristine beaches and stunning views from dusk to dawn

  • Secluded hideaway retreat at the southern tip of the island

  • 217 villas with private swimming pool

  • 35 min away from Phu Quoc airport

  • 15 min away from Hon Thom Cable Car, the world's longest oversea cable car system

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

Premier Village Phu Quoc Resort - Managed by AccorHotels

Ong Doi Cape
An Thoi Town
Phu Quoc District
920000
phu quoc
viet nam

Tel: +842973546666

Fax: (+84)2973546667

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    PHU QUOC INTERNATIONAL AIRPORT At 20km / 12 miles

GPS :10.005315, 104.05185

Our accommodations

Relax at one of our 217 villas stretching across the length of the peninsula. Be it Island Villa, Beachfront Villa, Ocean View Villa or On The Rock Villa, you will have a private swimming pool and ample space for the whole family.

Island Villa 1 Bedroom with Private Pool

  • Max. number of persons: 3
  • Area: From 250
  • Wireless internet in your room
  • Multimedia hub

Island Villa 2 Bedrooms with Private Pool

  • Max. number of persons: 6
  • Area: From 300
  • Wireless internet in your room
  • Multimedia hub

Island Villa 3 Bedrooms with Private Pool

  • Max. number of persons: 9
  • Area: From 350
  • Wireless internet in your room
  • Multimedia hub

Beachfront Villa 1 Bedroom with Private Pool

  • Max. number of persons: 3
  • Area: From 250
  • Wireless internet in your room
  • Multimedia hub

Beachfront Villa 2 Bedrooms with Private Pool

  • Max. number of persons: 6
  • Area: From 300
  • Wireless internet in your room
  • Multimedia hub

Beachfront Villa 3 Bedrooms with Private Pool

  • Max. number of persons: 9
  • Area: From 350
  • Wireless internet in your room
  • Multimedia hub

Ocean View Villa 2 Bedrooms with Private Pool

  • Max. number of persons: 6
  • Area: From 300
  • Wireless internet in your room
  • Multimedia hub

Ocean View Villa 3 Bedrooms with Private Pool

  • Max. number of persons: 9
  • Area: From 350
  • Wireless internet in your room
  • Multimedia hub

Ocean View Villa 4 Bedrooms with Private Pool

  • Max. number of persons: 9
  • Area: From 400
  • Wireless internet in your room
  • Multimedia hub

On the Rock Villa 3 Bedrooms with Private Pool

  • Max. number of persons: 9
  • Area: From 400
  • Wireless internet in your room
  • Multimedia hub

On the Rock Villa 4 Bedrooms with Private Pool

  • Max. number of persons: 9
  • Area: From 450
  • Wireless internet in your room
  • Multimedia hub

Our restaurants and bars

CORALLO

Type of cuisine: Mediterranean

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE MARKET

Type of cuisine: International

The Market is a restaurant with a casual ambience. It offers a sumptuous buffet as well as a la carte dining options including all time local favourites. Indoor and outdoor dining is available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Deli Shop

Photo non contractuelle / Strictly non binding

Deli bakery with lots of pastry and special bread everyday. Chef's daily selection of pastry, bakery, sandwiches and beverages. It's quick and efficient so you just need to grab and go.

POOL BAR

Photo non contractuelle / Strictly non binding

Take a plunge in the scenic swimming pool and beat the heat and relax at our pool bar. Pool Bar offers variety of alcoholic and non alcoholic beverages in the vibrant and cool atmosphere. Our Pool Bar is perfect place for your pool parties.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Premier Village Phu Quoc Resort - Managed by AccorHotels

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

423 reviews

tripadvisor

TripAdvisor Rating 4.5/5

460 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.4/5

D. T. T. Families - 09/10/2019 AccorHotels review

Rat thoai mai va hai long

Kính gửi T. Thanh D., Chúng tôi vô cùng biết ơn vì những ý kiến đóng góp của quý khách liên quan tới thời gian quý khách nghỉ tại Premier Village Phu Quoc Resort - Managed by AccorHotels. Mọi ý kiến phản hồi tích cực đều mang lại niềm vui cho chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của quý khách với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của quý khách và chúng tôi hy vọng chuyến đi lần tới của quý khách cũng sẽ dễ chịu như các chuyến đi trước. Trân trọng, Joey Pham Quản lí Tiền sảnh
Customer review rating 4.4/5

Jc Couples - 09/10/2019 AccorHotels review

Great Resort!

Dear Pei Pei C., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. We are really sorry and will share your comments with our team about a breakfast price, card key and shuttle bus to make sure you will get a great service next time. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Hoa Duong Guest Experience Manager

Long wait for checking in and pool at Bungalow is spoil 9 jun 2019

Customer review rating 4.4/5

William Couples - 07/10/2019 AccorHotels review

We love the environment, we came with a high hope of excellent service by the team. Disappointed upon checking in and wait for 1 hour or more . Waited for unto sent a feedback for us since 9 June . Did not use the pool because it is under repair . Don’t know why they given us this room during our anniversary!!

Dear William Chew R., Thank you for taking the time to tell us about your experience at the Premier Village Phu Quoc Resort - Managed by AccorHotels. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Accor. Please do not hesitate to contact me for your next visit via: Email: HB… Phone: +84… Sincerely, Hoa Duong Guest Experience Manager

Great times

Customer review rating 4.4/5

Soo J. K. Families - 02/10/2019 AccorHotels review

200% wanted to revisit here. Cause of staffs are kindly and helpful. Place are so beautiful and valuable to staying.

Dear Soojung k., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hoa Duong Guest Experience Manager

great relaxing experience

Customer review rating 4.4/5

Lili Couples - 01/10/2019 AccorHotels review

We had a wonderful stay in the beach front villa. We visited the resort for 8 nights as part of our honeymoon and were very happy with the service in the hotel. An Huynh took a great care of us both and she was very kind.

Dear Lili Ivanova V., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hoa Duong Guest Experience Manager

Exceeded our expectations

Customer review rating 4.4/5

Andrea Couples - 01/10/2019 AccorHotels review

On our way from Phu Quoc airport to Premier Village Resort Phu Quoc I said to my partner 'I hope this is as good as my expectations think it will be', well as we were shown into our Villa my reaction was 'Wow this is incredible'. So spacious, light, contemporary and a really great ambience with our own pool which is a good size. Our overall experience was one of relaxation, fresh seafood, great customer service, all the staff were lovely and friendly and nothing was a problem.

Dear Andrea L., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hoa Duong Guest Experience Manager

Astounding

Customer review rating 4.4/5

Ankit P. Families - 25/09/2019 AccorHotels review

From the moment we set foot on the premises to the time we left the resort, we are taken care of so well by entire staff. The location & resort itself are amazing, but the best part of the entire stay was the villa, which was simply breathtaking in every aspect.. from design & interiors to mesmerizing sea view from every room's window. thanks for making our stay such a memorable experience.

Dear Mr. Ankit P., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Hoa Duong

One of the resorts I've ever stayed in terms of service, attitude and quality of facility.

Customer review rating 4.4/5

Jihee K. Families - 24/09/2019 AccorHotels review

First of all, I've exchanged several emails with the staff of the resort, and all the time they were very kind and responsive. Also I realized that my requests have been well reflected during my stay. We accompanied with two young kids and the place was perfect for them. Clean villa, private room and every facility. Reception, restaurant managers and buggy car were prompt in their service and can't be more kind. Whole service from every single staff everywhere in the resorts were kind, careful enough and most of all professional. Conversations were smooth and crystal clean. Much appreciate to their unlimted kindness, patience and thoughtful care for us. However, it would be much nicer if the resort provide water in a much bigger sized bottle to save the environment and also think about providing water in a glass bottle as many of resorts and hotels are doing by adopting green business practice.

Dear Jihee K., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Hoa Duong

Beautiful resort but can be improved

TripAdvisor rating 4.5/5

Dai_Thuan Family - 22/09/2019 TripAdvisor review

We spent 6 days at this beautiful resort in August and had a great time. The 3-bed villa was very nice especially the pool :-). It was huge and nicely decorated. The seaview was defintely a bonus. Breakfast was very nice with more than enough choices to satisfy most people. Ms Tuyet, the Outlet Manager, ran a very professional and kind team. She helped us a great deal in ensuring that our daughter who had allergies to egg and wheat had very nice and safe food to eat. For this myself and my wife are very grateful. It definitely eases our worries every time we are on holiday. The beach was in a bay and was very clean, shallow and nice but there were no waves at all which we didn’t really like. Good for paddleboards but not a lot of fun. However the pools were brilliant and they were everywhere linking both beaches. The beach facing the military barracks wasn’t quite ready though. Room service was quite nice and reasonable but quite limited. They really need to improve this. However there 's a few things that needs improving, especially staff scooter and buggie riders in the resort. It’s dangerous to say the least having been involved in 2 serious incidents : 1. On the way uphill and back to our villa, we were hit head on by a staff scooter who rode downhill at speed on the wrong side. He was seriously injured but to my amazement the staff seemed more concerned about the equipment than the injured person. 2. On the way down to the breakfast hall my wife and child were almost hit head on by a very stupid buggie rider who had no sense of safety. Perhaps not in her remit but Ms Tuyet dealt with these incidents for us. However a work culture change is seriously needed and enforced by top management before a fatality happens. We appeared to be the only ones who walked around the resort only because we preferred it but think twice before you do. Lifeguards were quite a lazy bunch standing around and not very friendly. You had to ask for towels in a premier 5* resort, not acceptable in my view. Overall we really enjoyed ourselves despite the 2 incidents and would definitely come back again one day.

Best villa on Phú Quốc island!

Customer review rating 4.4/5

I-chieh, H. (. J. ,. H. Friends - 16/09/2019 AccorHotels review

My friends and I spent 2 nights at Two-Bedroom Island Villa with Private Pool. The whole experience was wonderful. Room condition was perfect with a very nice view. I'd like to give a shout-out to my our Resort host Tú Tú for recommending things we can do in the villa and managing our transportation and every special requirements. Because not everyone work in the villa can speak fluent English, she did an excellent job and really makes our stay more enjoyable! This villa is still expanding the varieties of food was okay for 3 nights. I believe this won't be an issue in the near future. I'll definitely recommended people to stay at this excellent villa when visiting Phú Quốc!

Dear Chieh H., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hoa Duong, Guest Experience Manager

The facility is good but located too far from town

Customer review rating 4.4/5

Chien N. Friends - 16/09/2019 AccorHotels review

The rooms were very nice but the location is too far from town for other activities

Dear Mr. Chien N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joey Pham Front Office Manager

Great time !

Customer review rating 4.4/5

Long L. Friends - 11/09/2019 AccorHotels review

The villa is exceptional and the overall experience is superb.

Dear Long Thanh l., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hoa Duong Guest Experience Manager

Very nice environment.

Customer review rating 4.4/5

Irwin T. Friends - 07/09/2019 AccorHotels review

The villas are very clean and nice, especially the pools. Everything was provided timely by the staff.

Dear Wenxian Irwin Z., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joey Pham

Wonderful

Customer review rating 4.4/5

Lien Families - 06/09/2019 AccorHotels review

I satisfied with the villa, services and everything except dinner at Western style a bit expensive without veriety of choices.

Dear Lien Hoa L., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joey Pham

Nice, pleasant stay an outstanding resort with well-trained staff.

Customer review rating 4.4/5

Ben Families - 03/09/2019 AccorHotels review

Everything is superb but hope that there will be more choices in the seafood menu to order from at the restaurant in the resort so we dont need to spend time to have a seafood dinner out of the resort.

Dear Ban Dieu V., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Food and Beverage Team to have more seafood options. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hoa Duong Guest Experience Manager

beautiful views and facilities

Customer review rating 4.4/5

Jungmin L. Couples - 03/09/2019 AccorHotels review

I was impressed with the wonderful facilities and kind service.

Dear Jung Min l., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hoa Duong Guest Experience Manager

Very nice vacation with premier village in phu quoc

Customer review rating 4.4/5

Kyunggeun K. Families - 02/09/2019 AccorHotels review

We visited premier village in phu quoc island (22nd to 25th Aug.) My family and I had a good time and would like to visit again. All of staff were kind, espacilly thanks for An Huyns.

Dear Kyung Geun k., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Ms An Huynh-Your Resort Host. I am sure that this feedback will serve as an encouragement to her and all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hoa Duong Guest Experience Manager

So far so good

Customer review rating 4.4/5

Hien V. Families - 30/08/2019 AccorHotels review

For service and food I’m not happy

Dear Thi Hien v., Thank you for taking the time to tell us about your experience at the Premier Village Phu Quoc Resort - Managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, we absolutely share your feedback to the team, especially Food and Beverage Team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hoa Duong Duty Manager

Well satisfied, comfortable area, beautiful pool and beach

Customer review rating 4.4/5

Ian L. Friends - 29/08/2019 AccorHotels review

Except some conversation problems, I think all the staffs are really nice. The villa we lived in was perfect.

Dear Mr N. Man Fai, We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hoa Duong Duty Manager

beautiful scenery, clean and nice beach, modern and comfortable villa room set up, friendly and polite staff but there are are some shortcomings regarding to staff service, breakfast, facility maintenance and buggy

Customer review rating 4.4/5

L. T. H. Families - 28/08/2019 AccorHotels review

I stayed at Villa of vinpearl in Phu Quoc, Nha Trang, Nam Hoi An and here are my peer to peer comparison between Vingroup and Sun group hospitality service. While Premier village has impressive location with nice natural scenery, particularly beach, forest and mountain, Vinpearl focus on large scale of their facilities and staff team like large swimming pool, giant reception hall, large buggy fleet. In addition, Vinpearl offer combo service consisting of safary and vinpearl land which suit need local families having kids. When entering Vinpearl Villa, guest are impressive with giant living room, sofa and large screen TV. Their master room is so huge, especially bathroom. However, I prefer villa of premier village because of private, warm and family atmosphere. Vinpearl breakfast is better than Premier village thanks to wide selection and daily change. Vinpearl staff are better discipline and professional. When i ordered a shuttle bus one day before checking, premier staff rejected my order because of full shuttle bus buy they offered me hotel 7-seats car with additional charge. The hotel has car but not willing to serve guest. I never has such issue with Vinpearl. Vinpearl always arranged shuttle bus fro guest. Buggy service at premier village are so slowly even at low season. It takes more than 15 minute to catch a buggy. When I arrived at reception building I noticed there are some available buggy there but no drivers. Vinpearl buggy are very quickly and more professional. On the check out day, I requested buggy to come to my villa at 1:30PM to pick up Luggage and shuttle bus took my family to airport at 2:pm. But buggy came in at 1:20 and shuttle bus left hotel at 1:45 PM. Vinperal buggy team is very accurate. Moreover, in the morning of check out date, Vinpearl staff call my phone to remind flight hour and their buggy pick up as well as shuttle bus service. Premier village staff are much more friendly and open than Vinpearl. They always smile and say hello to guest. I booked two bed room hotel. when I checked in, I said this is first time I stay at resort of Sungroup for new experience. I suggested premier village to unlock third room in the villa so my family has a full room villa . The reception staff asked one manage for upgrading and then refused my request. She printed out a check in form foe me to sign up. In the form, my villa was already upgraded to 3-bed room villa. The receptionist crossed out the upgrade sentence and said that i can not use the third room. Later, i found out that all 3 room in villa are open for use. Hence, the receptionist was not professional and honest when communicating with guest. I and my son have diarrhea at night. We requested emergency health service but the hotel physician refused to supply medicine due to new hotel policy. The resort in remote area and pharmacy closed at night. We only need one dose and will go out in the morning to buy drugs. The hotel policy is so rigid. Vinpearl health team can provide such heatlh service 24/24. There are some lights out of order at steps near swimming pool and entrance door of villa. I nearly fell out as I could not see steps. The incidents hurt my legs. I also see next villa (401) being dirty as no guest stayed there. I think vinpearl has better maintenance service than premier village. Finally, price of premier village is more expensive than Vinpearl. Even though Vinperal offer higher price but their service is a combo including 3 buffet a day, Vinpearl Land plus safari. Anyway, Like premier village and will come back one day.

Dear Thanh H. L., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joey Pham Front Office Manager
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