Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels 5 stars

TripAdvisor rating 4.0/5 216 reviews
Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels
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+ 22 Services
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Room 1

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Hotel extras

  • Newly open resort at Khem Beach, southern Phu Quoc

  • 745 rooms & suites with various types catering for all needs, at affordable price

  • 10 min away from Hon Thom Cable Car, the world's longest oversea cable car system bringing g

  • 25 min away from Phu Quoc airport

  • Colourful, contemporary and cosmopolitan resort design combined with 5-star facilities

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shoppingPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast included in the price
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • Web Corner on a Mac

Hotel location

Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels

Khem Beach
An Thoi Town
Phu Quoc District
920000
phu quoc
viet nam

Check-in from 15h00

Check out up to 12h00

  • By plane

    PHU QUOC At 18.5km / 11.5 miles

GPS :10.035024, 104.027621

Our accommodations

Standard Room, 1 King Bed

  • Max. number of persons: 2
  • Area: From 39
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room, 1 King Bed, with Balcony

  • Max. number of persons: 2
  • Area: From 45
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite, 1 King Bed

  • Max. number of persons: 2
  • Area: From 55
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Suite, 1 King Bed, with Balcony

  • Max. number of persons: 2
  • Area: From 57
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Suite, 2 King Beds, with Balcony

  • Max. number of persons: 4
  • Area: From 80
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Suite, 1 King Bed and Twin Beds, with Balcony

  • Max. number of persons: 4
  • Area: From 80
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family Room Executive

  • Max. number of persons: 4
  • Area: From 107
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Penthouse 2 Bedrooms, Plunge Pool, Ocean view, with Balcony

  • Max. number of persons: 4
  • Area: From 256
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Apartment 2 Bedrooms Studio

  • Max. number of persons: 4
  • Area: From 132
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Apartment 3 Bedrooms Studio

  • Max. number of persons: 6
  • Area: From 148
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Apartment 3 Bedrooms Superior

  • Max. number of persons: 6
  • Area: From 170
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

CLUB HOUSE

Type of cuisine: Other cooking style

The restaurant serves different types of fish and seafood. Guest can select the cooking style, sauces and sides.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MERCATO

Type of cuisine: International

Opening daily from 6:00 to 22:30, our all-day-dining Mercato restaurant serves buffet and à la carte options, which mostly feature Vietnamese cuisine.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Open daily from 10:00 to 19:00, our Pool Bar offers a range of snacks and drinks from our Pool & Beach Menu, with special beer promotions everyday.

DELI CAFÉ

Photo non contractuelle / Strictly non binding

A stylist space with sleek decor and wooden furniture, opening from 6:00 to 19:00 daily and offering a selection of tea, coffee & juices. Grab-and-go snacks and afternoon tea is available to delight guests.

ROOFTOP BAR

Photo non contractuelle / Strictly non binding

- Coming soon in 2019 - Enjoy 360 degree sea views at the Rooftop Bar, situated on top of the 57-metre Drum Tower. The menu features Western inspired tapas, skewers and finger foods.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

557 reviews

tripadvisor

TripAdvisor Rating 4.0/5

216 reviews

enjoy in the Premier Residences

Customer review rating 4.6/5

Hanlei O. Families - 08/10/2019 AccorHotels review

so love Premier Residences, good services , all staff so nice , Especially the restaurant's staff,name is QUYNH,so nice girl,give a lot of help。thanks

Xin chao Hanlei O., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. It is always a pleasure to receive your sharing. I will pass on a your review to our team, especially Quynh & Restaurant team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Relations Manager

The facilities was good but the customer service was not.

Customer review rating 4.6/5

T. T. H. Couples - 01/10/2019 AccorHotels review

This is the first time I spent time in Premier Residences resort. When I arrived the main door, no one came to say hello or helped me handle my luggage like other resorts did. I felt unwelcomed at the first point. Then my room had no high chair in the lobby like pictures on the web. How could I enjoy my time if I wanted to see the sea and the sky? When I came to the beach, my partner and I borrowed kayak. After returned the kayak and life-vest, the staff did not say thank you back when I said. Just a little point, But it shows how great the service was. Breakfast was lack of vegetables and has not many choices between Vietnamese, Asian, European cuisine.

Xin chao Thanh H. T., On behalf of Premier Residences Phu Quoc Emerald Bay, I would like thank you for your stayed with us and taking the time to tell us about your experience at the Premier Residences Phu Quoc Emerald Bay. At Premier Residences, we always strive to provide a superior service experience and take pride to in ensuring our customer’s satisfaction. Unfortunately, your experience did not meet your expectations. I am sorry for this inconvenience and please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hang Le Guest Relations Manger

Absolutely wonderful

Customer review rating 4.6/5

Ruby Couples - 01/10/2019 AccorHotels review

I had a very lovely time in Premier Residences. It started with a helpful assistance from your front desk officer, Nhi, when she attended to settling my bill with the taxi driver. She found out that we were leaving before 6AM on our last day and offered to arrange our breakfast to go upon checking out. We were also offered a free upgrade from a standard room to what looks like a superior suite with balcony. I'm very happy with your room rates and though the food and drinks are a bit pricey, the privacy and serenity of the entire resort more than makes up for it. The buffet breakfast was also nice. Nothing really disappointed me but here are some points I'd like to raise for improvement: 1. I wanted to have a drink by the pool bar but there was no attendant/equipment. 2. Maybe the number of sun beds by the beach can be reduced so that the view will be preserved and won't be blocked from the pool area. 3. I wanted to have dinner at the tables outside the clubhouse to feel the breeze but there were lots of mosquitoes. Maybe fans or something similar can be installed. 4. I feel like your restaurants should have free service water.

Xin chao Ruby R., On behalf of entire team, I would like to thank you for taking the time to write a nice review about our Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. Your nice compliment on our service will be shared with all the team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Your honest feedback regarding the restaurant and the sun bed will be sharing to appropriate leadership team to review and action. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Relations Manager

Can be progressed !

Customer review rating 4.6/5

T. V. Couples - 29/09/2019 AccorHotels review

it was being bored because of raining. Bad luck ! Food was not various! Room temperature could not be adjusted !

Xin chao V. T., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. Kindly to inform that right after you check out, our Engineering team did come and fix it. We do apologize for any inconvenience may cause. Your honest feedback regarding the food does not various already sent to Food and Beverage team for their review and action. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Relations Manager

Mr

Customer review rating 4.6/5

N. T. H. Families - 26/09/2019 AccorHotels review

Beautiful views, excellent food, large pool. Definitely will be back

Xin chao Tan H. N., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. I will share your comments with our team & I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you back soon. Sincerely, Hang Le Guest Relations Manager

Totally perfect!

Customer review rating 4.6/5

Anonymous Friends - 26/09/2019 AccorHotels review

The best resort in town. Staff are friendly and proactive to help customers, many services (kayak, sauna, breakfast buffet) are included in the room expense, I don’t need to pay extra fee. I will definitely come back.

Dear Minh Nam T., "I will definitely come back" really make our day :). On behalf of entire team, I would like to thank you for taking the time to write a nice review about our Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. Your nice compliment on our service will be shared with all the team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you again for your sharing. I am grateful that you choose to stay with us in Phu Quoc and we look forward to welcome you again. Sincerely, Hang Le Guest Relations Manager

An excellent resort in Phu Quoc

Customer review rating 4.6/5

Benson C. Families - 22/09/2019 AccorHotels review

I do love this resort very much. The resort is very clean and all the staffs are very kind and helpful. The room I have is quite big and clean. My family love the swimming pool very much. It's large and lean. Very nice resort. I'd really recommend!

Dear Chi Chia C., On behalf of entire team, I would like to thank you for taking the time to write a nice review about our Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. Your nice compliment on our service will be shared with all the team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you again for your sharing. I am grateful that you really recommend it. And we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Relations Manager

An excellent resort in Phu Quoc

TripAdvisor rating 4.0/5

BensonC912 Family - 18/09/2019 TripAdvisor review

I do love this resort very much. The resort is very clean and all the staffs are very kind and helpful. The room I have is quite big and clean. My family love the swimming pool very much. It's large and lean. Very nice resort. I'd really recommend!

Dear BensonC912, Xin chao! Many thanks for your lovely review about your holidays at Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. Your nice compliment on our service will be shared with all the team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Relations Manager

Amazing Service

Customer review rating 4.6/5

L. T. H. Y. Families - 17/09/2019 AccorHotels review

So clean and nice room, romantic view, clean beach, large pool, green territory. Special thanks to chief We love the breakfast alot, many choices, After dinner we love to sit at the bar near the beach and listen to music, drink fruit juice and enjoy a very quite and comfortable atmotphere. staffs was friendly, always smile, good attitude, ready to help.

Xin chao Thi Hai Y. L., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. I will share your comments with our team & I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang L. Guest Relations Manager

Good but with room for improvement

Customer review rating 4.6/5

N. Couples - 17/09/2019 AccorHotels review

For the most part the hotel itself is lovely and very new. The highlight is the definitely the pools. However as it is not complete (which isn't described in any advertising) there is the sound of construction work throughout the day and into the evenings which is not very pleasant when trying to relax at the pool or take a nap in your room. We booked in here for our honeymoon and it would have been nice if given how very quiet the hotel was, we could have been put in a room furthest from the construction work but reception staff didn't seem to think about this. There are also no chairs or tables to be able to sit out on your balcony; different from the pictures. There are a few things that can be done to improve guests' overall experience. Most important is the level of English for customer-facing staff. For example signs say to speak to the chefs about food allergies but most of them cannot understand simple English. There is also pork in most of the hot dishes at breakfast. Understandably this is quite typical of Vietnam but as an international hotel brand you need to cater better to the international market much of which is either halaal/kosher/vegetarian/vegan. We asked many times about pork in food and would be told there is none, only to discover there was when we started eating. Secondly is having more things available to do in and around the hotel for guests given how isolated the location is. For example the games room should be free to use for guests. We had just finished dinner and came in to use it one night whilst it was pouring with rain and we couldn't go out and immediately had a member of staff say we needed to buy something from the bar to play a game of pool. As we had just eaten we weren't quite ready to and so we left. However had we been able to spend some time relaxing we certainly would have bought a drink before heading up to our room for the night. The security guards on the beach also have no English and constantly chase visitors from the next door Marriot away who simply want to swim or have a look around and possibly spend some money at the restaurant. This seems crazy as when we were there it was low season with hardly any guests at all besides us. By comparison when we walked over to the Marriot beach we were even offered towels if we wanted to have a swim. Doesn't seem very good for business. 2 members of staff in the restaurant (Alex I think - a French guy - and Andrea the Head Chef) were both really lovely, regularly came round and spoke with guests.

Xin chao Kruger N., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. Your honest feedback with remarks regarding the service from each department will be sharing to the appropriate leadership team to review and action. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Relations Manager

Will probably return

Customer review rating 4.6/5

Markus Friends - 16/09/2019 AccorHotels review

My room (711) needed a vacuum since I found long black hair in the bathroom. Also, when walking barefoot I could feel particles on my feet. The couch in front of the bed was stained which give the “impression” that the room was not clean. I suggest having it replaced or cleaned properly. We had dinner in the hotel the first night and found the quality of the food top class. However, as with most hotels, the price of food and drinks in comparison for that in the village was very high. A bit of a negative point was that we were unable to use the pool bar at 1800 as it was closed early due to the thunderstorm that passed by at 1530 that afternoon. Having said all this, I was satisfied enough to want to return for a longer stay.

Xin chao Markus F., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. Your honest feedback regarding the room, restaurant and bar does not go unheard. I will share your remarks with the appropriate leadership team to review and action. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Relations Manager

Steadily good

Customer review rating 4.6/5

E. Solo - 16/09/2019 AccorHotels review

Had a good time. Everybody is very helpful and friendly. The hostess at the all day dining restaurant remembered my room number and coffee preference after 1 visit. You don't have chargers for the phone available for rent. Was expecting to have a charging usb station in the room, therefore brought the charging cable without the adaptor. In the end had to charge my phone at the reception all the time but everybody was accommodating and helpful. The F&B management team, Michael and Alex, are doing a great job and the executive chef is friendly and very approachable. The security at the neighboring hotel were very suspicious and approached me 2 times (at the beach and at the Marriott's premises) when I entered the hotel through the beach. Though I didn't make a reservation in any of the restaurants, I was properly dressed and ended up having a couple of drinks at their bar. It's not your hotel's fault but made a bad impression. They should close the beach access completely if guests from other hotels aren't welcome in their property. Why did they even let me in in the first place if it's an issue? Other than that, enjoyed my stay. Thank you for the provided service. P.S. Your pool is amazing!

Xin chao Lomteva E., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. I will share your comments with our team & I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Relations Manager

Great stay and great property

Customer review rating 4.6/5

Anonymous Couples - 15/09/2019 AccorHotels review

Staff is friendly, great room and breakfast. Will come back

Xin chao Duc Huy N., I would like to thank you for taking the time to write a nice review about our Premier Residences Phu Quoc Emerald Bay. We are really happy to hear that you will come back. Your nice compliment on our service by different departments will be sharing with all the team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you for your sharing and we look forward to welcome you again. Sincerely, Hang Le Guest Relations Manager

Friendly and helpful staff, brand new facilities

Customer review rating 4.6/5

Zhongjun G. Families - 12/09/2019 AccorHotels review

Staff here are quite friendly and thoughtful. The lady in the reception prepared take-away breakfast for us when she knew we had to catch the early flight and didn't have time to have breakfast at hotel, which impressed me very much. Also, I missed the awesome swimming pool and beautiful white beach. I'll definitely come again some time.

Xin chao Zhongjun G., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. It is always a pleasure to receive your sharing. I will pass on a your review to Ms. Nhi who assist you for breakfast box and thank you her for making you happy. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Relations Manager

Wonderful stay at Premier Resident Emerald

Customer review rating 4.6/5

Nga P. D. Families - 11/09/2019 AccorHotels review

Friendly and supportive staff, the rooms are sparkling clean. The swimming pool and the beach are perfect. Wonderful stay. Will definitely come back.

Xin chào Phuong Nga D., I would like to thank you for taking the time to write a nice review about our Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with the Classic member. Your nice compliment on our service by different departments will be sharing with all the team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you for your sharing. I am grateful to hear that you “will definitely come back” and we look forward to welcome you again. Sincerely, Hang Le Guest Relations Manager

Secluded Resort

Customer review rating 4.6/5

Jun Friends - 10/09/2019 AccorHotels review

The resort is very modern and still under construction. As you know, this resort is under AccorHotels, the facilities are undoubtedly excellent with no charges from over 5 gigantic swimming pools, playing room (board games/e-gamin), kayak and beach facilities which are all free and that's what i felt great about this resort! My concern is after you enter the resort, it's slightly hard to get local food out there, you far from town and they expect you to dine in. However, the plus point is because it's so far from town, the beach is clean and secluded with cleaners handling the thrash if any by the beach. Moving to the room, the finishing on door handlers from washroom was rough and some cigarettes buds found in balcony and apart from that, the room's generally okay! My suggestions is to have shuttle bus to town or somewhere for maybe slight charges since the hotel it's extremely far away. Overall, this is fairly good resort to try out!

Xin chao Jun Shien G., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your honest feedback regarding the shuttle bus & cleaning will be sending to appropriate leadership team to review and action. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Relations Manager

Great stay, could improve

Customer review rating 4.6/5

Tram N. Families - 08/09/2019 AccorHotels review

I had a great time. Really impressed with the staff and their politeness and eagerness to help. Please keep it up. The resort is very managed, designed, and cleaned. Just a few comments: it would be great to have airport shuttle service and goft cart taking guests to the gate of the resort. Beach time could go til 7 instead of 6pm.

Xin chào Ngoc Bich Tram N., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. It is always a pleasure to receive your sharing. I will pass on a your review to our team & I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your honest feedback regarding to shuttle bus & cart will share leadership team to review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Relations Manager

Good hotel

Customer review rating 4.6/5

Thinh T. Couples - 05/09/2019 AccorHotels review

New building Nice swimming pool and beach Staff is freindy

Xin chao Thinh T. Quang, On behalf of entire team, I would like to thank you for taking the time to write a nice review about our Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. Your nice compliment on our service will be shared with all the team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you again for your sharing. I am grateful that you choose to stay with us in Phu Quoc and we look forward to welcome you again. Sincerely, Hang Le Guest Relations Manager

Great Stay

Customer review rating 4.6/5

Robert S. Couples - 04/09/2019 AccorHotels review

Amazing Stay at Phu Quoc. Amazing staff and pool. Really good environment. Mr Hung was great and very helpful informing us of promotions etc. Mr Thánh (in the restaurant) was super friendly and funny. The young girl in the pool bar who served me twice who I couldn’t read the name tag of was amazing and friendly. The guys on the beach who helped me kayak!!!!!! I could go on and on. Oh the concierge team who looked after my bags whilst we trekked around the area. Etc etc. amazing staff. Biggest asset apart form the pool

Dear Robert S., We very much appreciate your absolutely lovely review about your holidays at Premier Residences Phu Quoc Emerald Bay. I will pass on a your review to our team, especially Hung & Thanh. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Relations Manager

Comfortable room, excellent service, good food choice and superb spa

Customer review rating 4.6/5

Lim E. S. Friends - 03/09/2019 AccorHotels review

I enjoyed my stay at there. It has all the facilities that I wanted and the service was good.

Xin chào Eu S. Lim, We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. I will share your comments with our team & I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Relations Manager
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