Novotel Okinawa Naha Hotel 4 stars

TripAdvisor rating 4.0/5 57 reviews
Novotel Okinawa Naha
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Hotel extras

Novotel Okinawa Naha is an upscale 328 room hotel. In addition to a Japanese restaurant and all day buffet dining, the hotel features 3 banquet rooms, an Infinity Pool, a gym and a Kid's Club to cater to all of your needs.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (Nearby)
  • Thermal Spa (Nearby)
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Okinawa Naha

40 Matsugawa
Naha
902 0062
okinawa
japan

Tel: +81988871111

Fax: (+81)98/8865591

Contact email

Check-in from 15h00

Check out up to 11h00

  • NAHA BUS :   25 NOVOTEL OKINAWA NAHA MAE

  • By plane

    NAHA INTL AIRPORT At 7.7km / 4.78 miles

  • By plane

    NAHA INTL AIRPORT At 7.7km / 4.78 miles

  • By car

    NAHA INTER CHANGE At 3.6km / 2.24 miles

  • By train

    YUI RAIL ASATO At 1.3km / 0.81 miles

GPS :26.219193, 127.706718

Our accommodations

Standard Room, 2 Single Beds - Non Smoking This room is 24 m² in size and features 2 single Simmons beds, complimentary WIFI, bathroom, bath amenities, slippers, night wear, bottled water and coffee set. It accommodates up to 3 persons. Deluxe Room, 2 Single Beds - Non Smoking This room is 34 m² in size and features 2 single Simmons beds, complimentary WIFI, bathroom, bath amenities, slippers, night wear, bottled water and coffee set. It accommodates up to 4 persons.

Standard Room, 1 Double Bed - Non Smoking

  • Max. number of persons: ‌3
  • Area: From 17
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room, Twin Beds - Non Smoking

  • Max. number of persons: ‌5
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room, Twin Beds - Non Smoking

  • Max. number of persons: ‌6
  • Area: From 34
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room, Twin Beds - Non smoking

  • Max. number of persons: ‌5
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Executive Room, Twin Beds - Non Smoking

  • Max. number of persons: ‌6
  • Area: From 34
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Executive Room, Twin Beds and Terrace - Non Smoking

  • Max. number of persons: ‌6
  • Area: From 34
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

BBQ TERRACE

Type of cuisine: Barbecue

The open air BBQ Terrace is adjoined to the Infinity Pool

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FOOD EXCHANGE AVANCER

Type of cuisine: International

All day buffet style restaurant.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TOKI

Type of cuisine: Japanese

Enjoy both Japanese and Ryukyu cuisines featuring seasonal ingredients. *Closed on Mondays for Dinner.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

The Gourmet Bar, a universal feature of the Novotel brand, is its signature cafe.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 410 m²

  • Maximum capacity: 540 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Novotel Okinawa Naha

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

537 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

57 reviews

New rooms but staff and food left much to be desired

Customer review rating 4.4/5

T Families - 10/07/2019 AccorHotels certified review

Nice new rooms. Strange placements of bed in the room directly in the way of ac. However staff was a big let down. Lounge has amazing views but poor section of food. Nothing hot.

Ms Chow

Customer review rating 4.4/5

Anonymous Families - 06/07/2019 AccorHotels certified review

Hotel is new and clean. Staff are nice. Room is big enough. There is a family mart just located on the lobby which is very convenient.

Customer review rating 4.4/5

Roger L. Families - 03/07/2019 AccorHotels certified review

Room too small to stay, requested for upgrade with payment of charge but was rejected. The staff handled fir check in seems unwilling to give us assistance. Very bad experience in this hotel. Will pass the message to the public media if no appropriate reply is received in reasonable time.

Short but sweet

Customer review rating 4.4/5

Na Business - 30/06/2019 AccorHotels certified review

Nice arrival experience, clean room, etc... wish I could have stayed longer

s. Johnson

Customer review rating 4.4/5

S. J. J. Couples - 25/06/2019 AccorHotels certified review

I was very impress when I walk up to the main entrance and I was greeted by outside staff and they directed me to the check in counter. There the English speaking staff informed that I had to check in on the 15th floor. So professional!!

Comfortable

Customer review rating 4.4/5

Eric C. Families - 20/06/2019 AccorHotels certified review

Generally it was good with comfortable room and welcome service

Awesome day & night view from the premium lounge

Customer review rating 4.4/5

Okinawa L. Friends - 19/06/2019 AccorHotels certified review

The special offer from Churatoku gave us a three-twin-bed room and access to the premium lounge, which was a perk, with two regular meals, breakfast and dinner. The lounge sits at the top floor of the hotel, commanding an awesome view of the city, day and night. However, snack variety at the lounge was a bit too small, so is that for breakfast. It would be great if savory choices for afternoon tea time were available as well. The evening tea time offers alcohol with cheese, salad, and fruits, which was great, but it opens from 18:00 to 20:00 only, which was dinner time for most people. We had to rush our dinner to be able to make it to the lounge just in time for the last 20 minutes of cocktail. I strongly suggest moving the tea time hours a bit back, maybe from 19:00 to 21:00 or even better from 20:00 to 22:00. Dinner was good. Facility wise, we didn’t get to swim in the pool because of the rain, but it looked very nice. Will definitely try next time. The hand-held free phone is great, but when I was calling US, the signals stopped from time to time. I wonder if it’s because of our room location. Overall, I enjoyed the stay for the money I paid.

very welcome clean and nice staff

Customer review rating 4.4/5

Mike Families - 17/06/2019 AccorHotels certified review

the stay were great, rooms are clean and staff are helpful. the only down side are the traffic restrictions in the morning which easily confused but who leaves hotel before 9am

Terrific accomodation and location

Customer review rating 4.4/5

Victor Friends - 16/06/2019 AccorHotels certified review

Staff were super friendly and the facilities were fantastic.

Hotel that feels like home

Customer review rating 4.4/5

Patsy L. Families - 15/06/2019 AccorHotels certified review

After a whole day outing, we felt very glad to come back to the hotel, almost like home where we felt so comfortsble. The staff were very friendly and helpful.

Nice

Customer review rating 4.4/5

Anonymous Friends - 13/06/2019 AccorHotels certified review

Room are clean and room are big enough compare with most the hotel in Japan, staff are nice with good smile. However, only one thing I am not happy with. Before arrival I had send an email asking for extra bed question and I got the reply on the next day. After check out I reply the same email and ask for lost and found, but still did not get any reply.

okay

Customer review rating 4.4/5

Marcus T. Families - 10/06/2019 AccorHotels certified review

the front desk staffs are good enough to change room for me, as the room 1133 aircon was blowing directly on the bed, which cause my family to have block nose. the second room is way much better as we can control the direction. As for the house keeping part the bath towel was replaced but did not replace the correctly as there's 2 adult and 2 children, we had to call house keeping again to ask for more bath towls. Shower gel was not replenish. Buffet dinner was great.

Miss Pauline N.

Customer review rating 4.4/5

Pauline N. Couples - 06/06/2019 AccorHotels certified review

Front guest remembered my Stay in Jan 2019 and welcomed me warmly. Cleaning was top-notch.

Excellent stay

Customer review rating 4.4/5

Christopher C. Solo - 26/05/2019 AccorHotels certified review

Attentive staff, great service. Amazing room with a sun terrace, a mini-mart that open till 1am in the morning. Self-service laundry corner is excellent. Conveniently located right infront of a bus stop which is 15mins away from kokusai shopping street and naha bus terminal. Excellent executive lounge with a sweeping view of Naha city. Toki the Japanese restaurant serves excellent Kaiseiki with great price, additional discount with my Accor Platinum membership The infinity pool however, great for photo taking, but it's not really designed for swimming. It's too shallow in my opinion. Gym is a little too small as well. The hotel did not offer 24H room-service which left me hungry at night. Fortunately the mini-mart to the rescue.

Good enough

Customer review rating 4.4/5

Tina Business - 25/05/2019 AccorHotels certified review

The service is excellent, all staff from front to restaurant. Family mart at first floor is such a saviour for late night snack or early breakfast (the buffet starts only at 7). The pool is interesting, but I don't have the chance to swim there, but my daughter did and she had fun (always) playing in the water. But, there are some things need to improve, such as the room is quite small compared to same level hotel, the breakfast menu needs a wider variety every 2 days or so for people staying for 4 nights, it's boring (even the desserts don't change at all). But I love the seaweed snacks! The location is far from the city center, even from the Yu rail station or bus. If you like a quite surrounding, it will be perfect.

Good but disappointed

Customer review rating 4.4/5

Vc Couples - 23/05/2019 AccorHotels certified review

I am an AccorPlus member that's why I chose Novotel when I booked my Okinawa package (flight+hotel). During check-in time, I was told that there would be no points saved and could not enjoy the membership benefit because the hotel booking was not done on AccorPlus website. This is absurd!! I never had such experience with Hilton or Sheraton memberships. I always booked my package through travel agents/website and my other hotel membership could still save the points when I present my membership card. If I separate the flight and hotel booking, I would end up paying much more. Everyone knows this. How can AccorPlus not honor its own members to book through Accor's own partners?

Comfortable stay

Customer review rating 4.4/5

Apple W. Families - 18/05/2019 AccorHotels certified review

The room is clean & tidy. Staff are professional & very helpful. We will definitely book your hotel again next time.

Great, just great!

Customer review rating 4.4/5

Pie Couples - 12/05/2019 AccorHotels certified review

Hotel not crowned, not far from shopping area, nice staff, nice room and thank you so much for gave us a complimentary as the trip was me and my girlfriend anniversary

Good hotel for family

Customer review rating 4.4/5

Stm Families - 07/05/2019 AccorHotels certified review

Good quality for family with no children

Excellent Service

Customer review rating 4.4/5

Frederick P. Families - 06/05/2019 AccorHotels certified review

Helpful staff members everywhere at the hotel.

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