Mercure Istanbul Umraniye 4 stars

TripAdvisor rating 4.0/5 145 reviews
Mercure Istanbul Umraniye
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+ 15 Services
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Room 1

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Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Shoe shine machine
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)

Hotel location

Mercure Istanbul Umraniye

Alemdag Cad Site Yolu Sokak
No 20 Umraniye
34768
istanbul
turkey

Tel: +902166321632

Fax: (+90)216/6312020

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SABIHA GOKCEN AIRPO At 33km / 20.51 miles

GPS :41.028724, 29.116724

Our accommodations

Superior Room with King size bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities

Superior Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities

Deluxe Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities

Superior Room with 1 double size bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Coffee/tea making facilities

Superior Suite Rooms with 1 Double Bed.

  • Max. number of persons: 2
  • Area: From 30

Deluxe Suite Rooms with 1 Double Bed.

  • Max. number of persons: 2
  • Area: From 65

Our restaurants and bars

MUNDO RESTAURANT

Type of cuisine: International

Mundo Restaurant serves a selection of meals from Turkish and world cuisine and opens for breakfast, lunch and dinner.

Lunch

06:30 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MIMADO BAR

Photo non contractuelle / Strictly non binding

Mimado Baris located on the ground floor. There is a large terrace where you can spoil yourself with drinks and snacks after a working day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 168

  • Maximum capacity: 120 people

Find out more

Our guest reviews for
Mercure Istanbul Umraniye

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

184 reviews

tripadvisor

TripAdvisor Rating 4.0/5

145 reviews

Excellent

Customer review rating 4.3/5

Adrian Couples - 14/09/2019 AccorHotels review

Very good experience, good infrastructure, good rooms, clean, good food, welcoming personnel, lot of space

Dear Adrien W., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good experience, clean, comfortable

Customer review rating 4.3/5

Frank Business - 09/09/2019 AccorHotels review

if hotel can prepare more power changer from turkey style to chinese style, it will be perfect.

Dear Dianjun X., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

great experience

Customer review rating 4.3/5

Guest B. Business - 01/08/2019 AccorHotels review

great experience

Dear Qiang D., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overall OK

Customer review rating 4.3/5

Loaie B. Families - 28/07/2019 AccorHotels review

Overall OK but some Improvements needs to be done while we visited restaurant at 21:00 and almost no one their

Dear Loaie B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect for what i needed

Customer review rating 4.3/5

Simone Business - 17/06/2019 AccorHotels review

I was extremously satisfied with your hotel. Perfect location for business, very clean, big spaces, nice premises including bar and restaurant. Keep up the good job.

Dear Simone B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice environment for Business Trip

Customer review rating 4.3/5

Aleksander Business - 17/06/2019 AccorHotels review

Nice location, good quality rooms, good breakfast, great spa and bar.

Dear Aleksander J., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A very good stay

Customer review rating 4.3/5

S. A. Families - 14/06/2019 AccorHotels review

We were very satisfied with our hotel stay.

Dear Shahbaz A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Broken windows

Customer review rating 4.3/5

Pd Business - 12/06/2019 AccorHotels review

I checked out after one terrible night. I was checked into a room on the 7th floor. The floor to ceiling height window next to the bed was completely broken and incredible dangerous. The internet was not working. The air conditioning not working. These were brought to the attention of the hotel staff immediately, who did not show due concern and would look into it sometime.

Dear Peter D., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Umraniye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.3/5

Anonymous Couples - 13/05/2019 AccorHotels review

The furniture are not comfortable

Dear Ghassan A., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Umraniye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A pleasant stay, a new experience

Customer review rating 4.3/5

Gabriel Families - 05/05/2019 AccorHotels review

A great hotel, impeccable cleanliness, professional staff, very good location, a very diversified and rich breakfast, in a word: excellent!

Dear Gabriel Florin D., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Another stay at Mercury Hotel!

Customer review rating 4.3/5

Khalid Couples - 04/05/2019 AccorHotels review

The rooms were clean. Some of the front desk were helpful. The duty manager was so supportive. Variety of food at breakfast. The AC was not working at the assigned room. We had to move to another room at the midnight. Actually, the hotel maintenance team failed to fix the AC problem after 5 hours. Car parking was available.

Dear khalid a., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.3/5

Nasser E. Couples - 29/04/2019 AccorHotels review

it was ok, but when I request to extend my staying in the hotel, reception rejected my request directly, without trying to support me, I felt that they was happy that my room will be empty. the room was very small, it was unexpected, I ordered king size room, but I got very small room, so I changed the hotel :( and got bigger room with nearly same price.

Dear Nasser E., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Umraniye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

i love the hotel area and the hotel

TripAdvisor rating 4.0/5

Kunani Family - 28/04/2019 TripAdvisor review

it was a clean hotel and friendly the respect from the staff i'm Mercure hotel fans and i recommended this hotel for every one and for the family their is metro station near of the hotel and Sabiha airport

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good but something to improve

Customer review rating 4.3/5

Miguel A. S. S. Business - 26/04/2019 AccorHotels review

The hotel in general is really good. The gym and the hamam are perfect. Only I dindt have a good wifi conexion. It was really slow.

Dear Miguel Angel S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect stay

Customer review rating 4.3/5

Mr H. Business - 03/04/2019 AccorHotels review

Very nice hotel

Dear Jiaqing H., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was very comfortable and relaxing

Customer review rating 4.3/5

Gökçe E. Business - 21/02/2019 AccorHotels review

Staff was very friendly. My room was spacious and comfortable.

Dear gokce e., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice hotel, comfortable rooms

Customer review rating 4.3/5

Ejw Business - 03/02/2019 AccorHotels review

Very nice, helpful and friendly staff.

Dear Hans W., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mercure istanbul very good hotel

Customer review rating 4.3/5

Joseph Business - 19/01/2019 AccorHotels review

Enjoyable

Dear John T., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean, spacious, decent breakfast

Customer review rating 4.3/5

Anonymous Solo - 27/11/2018 AccorHotels review

Particularly liked the breakfast service (included in b&b room rate). Location (right off a highway intersection connecting the Asian and European halves of Istanbul) may be much more suited to tour groups with their own tour bus than for individual travellers.

Dear Kat Tai T., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TERRIBLE

Customer review rating 4.3/5

Zl Business - 01/11/2018 AccorHotels review

1LOST CLOTHES 2LOST MONEY 3NO FEEDBAK FROM RECEPTION

Dear Lei Z., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Umraniye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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