Hotel - Grand Mercure Recife Boa Viagem
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Recife Boa Viagem

4.0/5 1,754 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 254.70 BRL Non member rate
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

  • 297 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 39 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Security peephole
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Grand Mercure Recife Boa Viagem

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,754 reviews
Couples - 15/11/2018 TripAdvisor review
« Poor Check-In »

The check-in experience was very disappointing. We arrived in the early afternoon and waited a very long time and when we were finally served, we were rushed through and provided no explanation about the hotel amenities or breakfast. We were told our room key couldn't be issued and then were taken to our room, where a hotel staff member opened the door (but couldn't leave us with a key). We had to return to the front desk several hours later to get a key. But that took a lot of explaining to the (different) front desk person.The room was dated and in need of some fresh paint and decor. The hotel is certainly not at 4-star level. I would say it's close to most 3-star hotels I've stayed in South America. Ibis hotels in this area were better.The hotel does have an excellent location.The breakfast was also very good.

Family - 16/10/2018 TripAdvisor review
« Very old »

I was very disappointed with the hotel. It is very old. We stayed in a luxury room, but the extra room was not useful because of the architecture. Also, the check-in process took so long. We had also requested a crib, but it was not ready when we arrived. I had to call 3 times to get the crib. On the good side, the breakfast is very good.

Business - 08/10/2018 TripAdvisor review
« Happy »

Need to remodel the rooms and hotel. Service is great, very friendly people, Good breakfast and good lunch buffett.I would stay again. Food is good at the restaurant and part of the room service menu is ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing Grand Mercure recife Boa Viagem ! We appreciate your time and your feedback. Regards, General Manager and Grand Mercure Recife Boa Viagem Team

ss0fthew0rld Friends getaway - 23/09/2018 TripAdvisor review
« The good the bad and the ugliest »

The only thing good going for this Hotels is the location, bad service is predominantly obvious, the ugliest rooms, that’s have not been updated for the las 25 year, A/C never work, had to get a flor fan, on top of this, no amenities at all, no coffee machine no kettlewoter.

Business - 25/07/2018 TripAdvisor review
« A stones throw from the beach »

I got a room with a view. I think the ones ending with 01 and 02 are the ones facing the beach. The hotel feels grand and old . It has clean and spacious rooms , a nice spread of breakfast. The staff are efficient and courteous. All in all a very satisfied customer We had a 4 day stay In Recife and the city is beautiful and the beaches are amazing. I would definitely come back to this wonderful city one day

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shyam S, Thank you for taking the time to share the details of your stay with us at Grand Mercure Recife Boa Viagem! It is so nice to see that you enjoyed our staff, breakfast, and rooms. Making sure our guests are happy makes us happy! We hope to have you stay with us again in the future! Best Regards!

Business - 25/06/2018 TripAdvisor review
« Poor »

Is this hotel one exception on the Grand Mercure hotels. Ufortunitly this is the poor quality hotel at this level accor hotels. If you compare with Grand MErcure Rio Centro you can undertend my point.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Renatoinama, Firstly, we would like to thank you for the time taken to write to us with your comments, as any information provided by our customers is greatly appreciated as we strive to continually improve. We apologize for not having achieved your satisfaction. The entire Hotel is undergoing an overall renovation because of the Rebranding. Soon it'll be all renovated. We are convinced of being able to reach your expectations on your next visit to Grand Mercure Recife Boa Viagem. Hope to see you real soon!

Business - 18/03/2018 TripAdvisor review
« Good but a bit old »

Hotel was good but should be soon renovated. Hotel in excellent location. Personnel in reception was very helpful. The upgrade room was very big, special thanks for that. But as I explained the hotel need renovation to take the next step back to be a good 4 start + hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leifsmeds, Thank you for choosing Grand Mercure Recife Boa Viagem ! We appreciate your time and your feedback. We are glad to hear that our front team was appreciated and prepared a special room for you. The entire Hotel is undergoing an overall renovation because of the Rebranding. Soon it'll be all renovated. We're waiting you back next time you return to recife to offer you such an amazing experience at the Grand Mercure Recife Boa Viagem. Best Regards,

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