Grand Mercure Rio de Janeiro Copacabana 4 stars

TripAdvisor rating 4.0/5 3,086 reviews
Grand Mercure Rio de Janeiro Copacabana
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Room 1

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Hotel extras

  • Hotel on the Copacabana beachfront

  • Events facilities

  • Local cuisine

  • Close to the city's main tourist attractions

  • Beach service

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Well-being
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Business centre

Hotel location

Grand Mercure Rio de Janeiro Copacabana

Avenida Atlantica
3716
Copacabana
22070001
rio de janeiro
brazil

Tel: +2135455400

Fax: (+21)35455400

Contact email

Check-in from 14h00

Check out up to 12h00

  • AVENIDA ATLANTICA :  

  • CANTAGALO :  

  • By plane

    AEROPORTO SANTOS DUMONT At 11km / 6 miles

  • By plane

    GALEAO At 27km / 16.78 miles

GPS :-22.98139, -43.19006

Currently, close to our hotel

Copacabana Beach, visit

From 01/01/2018 to 31/12/2019

At 1.9 km

Villa-Lobos museum, Rio de Janeiro, visit

From 01/01/2018 to 31/12/2019

At 3.4 km

Corcovado, Rio de Janeiro, discovery

From 01/01/2018 to 31/12/2019

At 3.9 km

The Chácara do Céu Museum, Rio de Janeiro, visit

From 01/01/2010 to 31/12/2019

At 7.2 km

Rio Marathon

From 22/06/2019 to 23/06/2019

At 7.8 km

Tour of Ilha Fiscal

From 01/01/2010 to 31/12/2019

At 8.4 km

Tour of the Paço Imperial, Rio

From 01/01/2018 to 31/12/2019

At 8.9 km

Musée Açude, Rio de Janeiro, visit

From 01/01/2010 to 31/12/2019

At 9.2 km

Museum of Contemporary Art, Niterói, visit

From 01/01/2011 to 31/12/2019

At 10 km

Geek & Game Rio Festival 2019

From 19/07/2019 to 21/07/2019

At 23 km

Our accommodations

Classic with 1 Double Size Bed

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Shoe polisher
  • Automatic wake up call(...)

Classic with 2 Single Size Beds

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Shoe polisher
  • Automatic wake up call(...)

Superior with 1 Double Size Bed

  • Max. number of persons: x3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Shoe polisher
  • Automatic wake up call(...)

Superior with 2 Single Size Beds

  • Max. number of persons: x3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Shoe polisher
  • Automatic wake up call(...)

Luxury with 1 Double Size Bed

  • Max. number of persons: x3
  • Area: From 20
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Shoe polisher
  • Automatic wake up call(...)

Luxury with 2 Single Size Beds

  • Max. number of persons: x3
  • Area: From 20
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Shoe polisher
  • Automatic wake up call(...)

Executive with 1 Double Size Bed

  • Max. number of persons: x3
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Shoe polisher
  • Automatic wake up call(...)

Executive with 2 Single Size Beds

  • Max. number of persons: x3
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Shoe polisher
  • Automatic wake up call(...)

Our restaurants and bars

FORNO E FOGAO

Type of cuisine: International

Forno e Fogão restaurant overlooks the ocean and serves breakfast, lunch and dinner from Monday to Sunday. International cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Lobby Bar serves drinks and cocktails and is open from 10am until midnight

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR DA PISCINA

Photo non contractuelle / Strictly non binding

POOL BAR OPEN DAILY FROM 9AM TO 10PM, SERVING DRINKS, SNACKS AND LIGHT MEALS

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 184 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 60 people

Find out more
Grand Mercure Rio de Janeiro Copacabana Meeting Room

Our guest reviews for
Grand Mercure Rio de Janeiro Copacabana

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,086 reviews

Great View of Copacabana

TripAdvisor rating 4.0/5

rizshabbag Business - 30/03/2019 TripAdvisor review

If you have sea view room - nothing like it. If not, just come out of the hotel and cross the road. They have arrangement on the beach for chairs and sun umbrella etc. The guys on the beach are good and trustworthy

Hi, rizshabbag. Thank you very much for sharing your experience with us! We hope we can welcome you again in a near future. Best Regards, Rodrigo Landa

Spectacular views of Copacabana beach

TripAdvisor rating 4.0/5

Emil_London Solo travel - 22/03/2019 TripAdvisor review

Grand Mercure has two different types of rooms - overlooking the ocean and the Copacabana beach and a street/interior view. If you choose the ocean view you will be amazed. Rooftop pool is another gem

Hi, Emil_London. Thank you very much for sharing your review about us! I'm extremely happy to know that you had such a great experience here. We await your return in a near future. Best Regards, Rodrigo Landa

Perfect for a short stay

TripAdvisor rating 4.0/5

David J Family - 06/02/2019 TripAdvisor review

As a good hotel should it quickly set us up with a driver and guide to show us the city. We were also able to walk Copacabana and Ipanema beaches very easily.Hotel in itself was really comfortable The shower tray did't drain very quickly, if I have to be negative, but we understand Accor took over this hotel recently and I'm sure such details will be picked up upon shortly.

Hi, David! Thank you very much for sharing your experience with us. As you said, it's been over a year since Accor Hotels re-branded us and some renovations have already started. Soon the hotel will be completely renewed! I hope we can welcome you again for you to see our improvements :) Warm Regards, Raphael Martini

Magnificent stay

TripAdvisor rating 4.0/5

Journey52921942662 Couples - 01/02/2019 TripAdvisor review

Nice hotel with a very good location in front of Posto 5 in the heart of Copacabana and not far also from Ipanema. As a Platinum Club Accor member, I benefited from all tier benefits. The breakfast was good and varied. You need to wake up early to see the sunrise from the restaurant windows in front of the ocean. I had one of the renovated rooms with full ocean view and it was just fantastic. The staff is very professional, special mention here to Leandro at the front desk and Patricia at guest relations who spoke perfect english and provided unprecedented assistance and support to us. I can surely come back and stay again here. I will also recommend this hotel to friends and family.

Hello, Journey52921942662. Thank you very much for your review about us here on Trip Advisor. I'm extremely happy to know that you had a magnificent stay! I've shared your feedback with Leandro and Patricia that certainly are really happy with your words. I hope we can welcome you again in a near future. Warmest Regards, Raphael Martini

Not at the standard level of Mercure

TripAdvisor rating 4.0/5

daniel44_13 Family - 06/01/2019 TripAdvisor review

Hotel with high potential, but obviously has difficulties to handle so many customers.Many " holidays" customers with bad behaviour ( noisy, not clean ) certainly not easy to manage for staff.For instance pool water and areas were dirty.One other issue is at check-out, although pre-payment had been done, the Mercure guy ( not speaking english.... ) wanted me to may.I had to spend 15 mn to be understood.

Hello, daniel44_13. Thank you very much for sharing your review about us. I appreciate you brought your experience to our attention. I'm sorry for those inconveniences, I'll talk in person to the front desk team in order to improve that. I hope we can have another opportunity to welcome you! Best Regards, Raphael Martini

Stay at Gran Mercure. Always surprise

TripAdvisor rating 4.0/5

Vacation36794695219 Business - 20/11/2018 TripAdvisor review

I frequently stay at this hotel and it is incredible how the services are noy consistent. This last time it was terrible. There was a broken armchair in my room that could have easily made and older person fall and hurt him/herself. I never, I mean never receive the invoice by email as they promise and, this time I have not received my reward points. As I said, always a surprise. Thay cannot keep a standard.

Hello, Vacation36794695219. Thank you very much for sharing your review about us. I'm sorry for we couldn't meet your expectations this time. I sent you an inbox message requesting your reservation info in order to help you with the points and send you the stay invoice. I really hope we can have another opportunity to welcome you again. Warm regards, Raphael Martini

Great View of Copacabana

TripAdvisor rating 4.0/5

rizshabbag Business - 23/08/2018 TripAdvisor review

Good place to stay and has great view of Copacabana Beach. Staff is friendly and co-operative. Just right to say that right value for the money paid. Another good find for me at Rio through Accor Hotels. I got all the benefit of my membership with Accor Hotels.

Hello, rizshabbag! Thank you for sharing your review. We're glad to hear that you had a great time in Rio, enjoying our location in Copacabana's Station 5 and all its "carioca" experience. I hope we can welcome you again soon. Raphael Martini

Old and slow

TripAdvisor rating 4.0/5

monggul2018 Couples - 18/08/2018 TripAdvisor review

Check in and service up to the room was great. Would have given 4 for thay moment. Everything fell apart afterwards.Noone answered any calls for services.Room was just dirty, particularly all the furnitures not cleaned. Towels with stains were just disgusting. Booked for two nights, checked out next morning.

Dear, monggul2018! Thank you for giving us your feedback. We apologize that we couldn’t meet your expectations. I am checking in person thoses matters together with the housekeeping to avoid that such situations will happen again in future. I hope to have the chance to welcome you again and show how important you are to us. Raphael Martini

BY THE MOMENT

TripAdvisor rating 4.0/5

NFreire Family - 24/07/2018 TripAdvisor review

This hotel was recently incorporated by Accor. By the moment, it has a couple of things waiting for restoration and proper functioning. For instance, guests coming from the beach enter by the front door together with other guests, and the service at front desk is not always good. The restaurant functions in the morning, for coffee, and sometimes for lunch. At night, the service is gentle but the food is very poor.

Dear NFreire, Thank you very much for sharing your review. I'm sorry for we could not meet your expectations. I already took into account your observations and talked to our F&B and front desk teams in order to make them realize how important is to deliver a great experience to our clients. We already have a beach exit that is located besides our main door. I hope we can welcome you again soon. Raphael Martini

Good location and kind staff

TripAdvisor rating 4.0/5

lmvi2003 Couples - 08/06/2018 TripAdvisor review

Second stay at this hotel. As I have a Gold leclub member card, previous time I got a really nice room with a partial seaview. This time I didn´t get a room upgrade, but the staff was still kind and helpful. We prefer to have breakfast outside, plenty of options. It rained one day so we went to the gym, which is well equipped. Probably will stay at this hotel again, depending on the rates compared to the Mercure nearby.

Dear Lmvi2003, Thank you very much for sharing your review. It will always be a pleasure to welcome you as a Le Club member, I'm glad you had a comfortable stay with us for the second time. Me and my entire team are awaiting your return. Kind Regards, Raphael Martini

Lack of attention

TripAdvisor rating 4.0/5

CarlosS8829 Solo travel - 25/05/2018 TripAdvisor review

Really disappointing , the breakfast tray was left in the room for more than 24 hours , despite the maid coming to the room for tidying up the room.The tray was only collected after I had to come down and told directly to a receptionist as before Through the calling it have not worked.Procedures concerning about my late check out was also confused. unfortunately i have a second booking on the same hotel shortly.

Dear Carlos S, Thank you very much for your review. I'm truly sorry for we couldn't meet your expectations. I identified the chambermaid in charge of your room and talked to her in person about having attention to any kind of similar situations like yours in her floor. The check out staff were also oriented in order to improve their attention to all the procedures required. I assure you that your next stay with us will be faultless. Warm Regards, Raphael Martini

Perfect!

TripAdvisor rating 4.0/5

luanapfc Couples - 23/05/2018 TripAdvisor review

Perfect visit. It was my birthday and I had a very special treatment. Made me feel so very welcome. The staff is flawless. The view from the swimming pool is the best possible and the towels and chairs available at the beach make the stay perfect.

Dear Luana, Thank you very much for your review. I'm really happy that you had a perfect birthday trip with us! We are awaiting your return. Warmest Regards, Raphael Martini

Rio Business trip

TripAdvisor rating 4.0/5

MaricioeVanessa Business - 21/05/2018 TripAdvisor review

Very nice stay. Although I was born in Rio, now I live in Sao Paulo. It was a business trip but the hotel had nice fares and is near a subway station. The staff was great.20 minutes from downtown. AT night you can easily reach touristic places.

Dear Maricio e Vanessa, Thank you very much for sharing your experience with us. I'm really happy to know that you had a very nice stay in our hotel. I hope we can welcome you again soon. Kind Regards, Raphael Martini
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