Hotel - Novotel Kochi Infopark
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Novotel Kochi Infopark Hotel

4.7/5 93 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • COCHIN INTERNATIONAL AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

With modern, well designed rooms and suites offering option of king or twin beds, 49" LED TV, health faucet, minbar, tea and coffee machine, WIFI & access to fitness centre.Premier room offers additional features & facilities such as enhanced bathroom amenities, bathrobe, and slippers. You are sure to have a comfortable stay.

  • 128 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Trouser press in room
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

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4.7/5 AccorHotels Rating 93 reviews

Our guest reviews for Novotel Kochi Infopark

100% genuine reviews from our guests

Find out more
Disha P. Solo - 12/07/2018 AccorHotels certified review

I was very glad I met Dipti there she helped me with everything. Entire staff was extremely sweet . Overall I had a great trip . Thank you Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Disha p., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Ajay C. Business - 12/07/2018 AccorHotels certified review
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ajay C., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Anonymous Business - 10/07/2018 AccorHotels certified review
« Comfortable and pleasant stay »

Breakfast, including the spread, was excellent -- Chef Ramesh went out of his way to make tasty local dishes, thanks! Room service was fast and prompt. Checkout was smooth -- in fact, the assistant manager Prabhat at the front desk exceeded expectations (checking-in & printing boarding pass for my flight; getting complimentary Banana chips from your hotel kitchen which were very tasty as well!) Staff were all friendly at all times of the day!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shashidhar V., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Mustafa K. Business - 10/07/2018 AccorHotels certified review
« Excellent and quiet »

My stay was excellent. The friendly staff the quiet and clean rooms. Good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MUSTAFA K., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Aparna T. Business - 08/07/2018 AccorHotels certified review
« Good experience »

It was a good experience and lovely staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear APARNA T., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Abraham M. V. Business - 07/07/2018 AccorHotels certified review
« Well taken care »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vijiabraham M., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Ravindran C. Business - 06/07/2018 AccorHotels certified review
« Property is new/ fresh but the food experience was very bad! »

Breakfast is very poor. Considering that majority of the business stay and short and rely on the hotel for the breakfast, it has to be the best meal of the day and clearly it was not the case. I would give the breakfast 3 out of 10. Except for the chenna masala, every other dish has to improve multi fold. There was very little Sambhar stuck to the bottom of the pan. Idly was hard. Dosa batter was pathetic. Chutney choices was average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ravindra C., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rakshit JANGWAN Front Office Manager

Anonymous Business - 06/07/2018 AccorHotels certified review
« Exceptional Service »

Reception are exceptionally helpful, sending our passport details (after appropriate checks) to another hotel when needed. Dinner and breakfast staff were always helpful with requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul H., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Caption O. A. H. A. A. .. Business - 05/07/2018 AccorHotels certified review
« It was comfortable . »

I liked the attentive staff of the hotel . The room was clean . The bed was comfortable . The room service food was good . Overall , I enjoyed staying in the hotel .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Omar A., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Ramesh Business - 02/07/2018 AccorHotels certified review
« Can be better »

a. I am a regular with Novotel, Kolkata; However my details were unavailable when I checked in here; b. Basic toiletries such as brush/tooth paste, comb not made available c. Chocolates were kept for welcome, which is nice; However they were left without a cover; c. Worst experience of all; Bath room clogged and flooded the entire floor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramesh N., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rakshit JANGWAN Front Office Manager

Kanwar S. Business - 01/07/2018 AccorHotels certified review
« excellent short stay »

I felt very satisfied and had a very personal care which many other hotels do not provide

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kanwar, We would like to thank you for your loyalty & patronage with AccorHotels, we very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. We are glad to read that you had a pleasant stay with us during your 1st visit to our hotel, It is our constant endeavour to offer our guests fantastic experiences through our commitment to quality service, and your recognition of our exquisite hotel facilities, the affable service provided by our staff is much appreciated. Thank you again for sharing your experience, and I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

S N. K. Business - 01/07/2018 AccorHotels certified review
« Mr »

Was a very great experience. Your staff were very attentive and helpful. Keep it up

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nanda, We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. Thank You for your wonderful and valuable feedback. It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. I am certain about your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Anonymous Business - 01/07/2018 AccorHotels certified review
« Best Novotel experience!!! »

Staff: Humble and friendly. Ambience clean fresh and amazing. Amenities perfect for a business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., We very much appreciate your valuable comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Anonymous Business - 30/06/2018 AccorHotels certified review

Extremely happy. The staff were very courteous and helping

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunil, We very much appreciate your astounding ratings regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Prabhat Business - 28/06/2018 AccorHotels certified review
« Good hotel close to place of work!! »

Good location, supportive staff, hardworking and smiling people, very expensive food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prabhat, We very much appreciate your excellent ratings & valuable comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have updated your concerns about food pricing and will surely work on that, however I am sure, you have thoroughly enjoyed all delicacies, you had during your stay. Thank you again for sharing your experience, and I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Marcel Business - 25/06/2018 AccorHotels certified review
« Wonderful. Hotel with excellent staff »

I stayed three nights in this new hotel. It was a great experience. The hotel itself was beautiful, the rooms great but what was really exceptional was the customer focus of the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcellus, We very much appreciate your lovely comments and an astounding ratings, regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Padmanabh N. S. Business - 25/06/2018 AccorHotels certified review
« Wonderful »

yeah the entire experience was wonderful right from front office to even the guest relationship was worth its experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Padmanabh, We very much appreciate your great comments & excellent ratings regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Prashant K. Business - 25/06/2018 AccorHotels certified review
« My experience »

It was a pleasant experience staying at Novotel. Staff are very friendly and serve with a smile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prashant, We very much appreciate your excellent ratings & valuable comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Sander V. B. Business - 24/06/2018 AccorHotels certified review
« Great welcome and service! »

Great service and attention by the check-in staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sander, We very much appreciate your positive comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your excellent comments & great ratings, with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Frank Business - 24/06/2018 AccorHotels certified review
« Great new hotel »

Very convenient and confortable BUT no alcohol!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank, We very much appreciate your positive comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am glad to inform you that the procurement of BAR license, is in progress, and we shall receive the same shortly, I hope we shall be able to offer you the BAR experience on your upcoming visit to our hotel. I have also highlighted your concerns about delay in food delivery, to our Culinary Head, your feedback is extremely valuable to us, in order to improve our services, I request you to write us back, and do share your observations & suggestions, on my email id. Thank you again for sharing your experience, and I am sure your next visit will be much more pleasant than the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

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