Hotel - Novotel Kochi Infopark
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Novotel Kochi Infopark Hotel

4.7/5 171 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • COCHIN INTERNATIONAL AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

With modern, well designed rooms and suites offering option of king or twin beds, 49" LED TV, health faucet, minbar, tea and coffee machine, WIFI & access to fitness centre.Premier room offers additional features & facilities such as enhanced bathroom amenities, bathrobe, and slippers. You are sure to have a comfortable stay.

  • 128 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Trouser press in room
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 171 reviews

Our guest reviews for Novotel Kochi Infopark

100% genuine reviews from our guests

Find out more
Harmeet K. Business - 08/09/2018 AccorHotels certified review
« It was amazing and wonderful. »

My stay with hotel was great, especially the front desk staff, all of them are so polite and kind, they are always making sure that their guests are happy, they are taking that, extra mile which is generally not received in other hotels, and we received it in this hotel. They all are so helpful. I love the way everyone greets from the door men to anyone else we meet all the staff are smiling, energetic. Would love to visit and stay again in the hotel. Your staff is doing a great job, keep it up guys.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harmeet, We very much appreciate your excellent ratings & outstanding comments regarding your stay at the Novotel Kochi Infopark. I am truly delighted that you were able to enjoy a generous service experience during your visit and that our ambassadors ensured you were well taken care of. We are humbled by your gracious compliments and are pleased to note just how special your stay was. Thank you again for sharing your experience, and I am sure your next visit will be as much more pleasant than the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Ponmathi Business - 08/09/2018 AccorHotels certified review
« Really enjoyed the stay »

The stay was wonderful and they made us feel to come back again.. thanks to Deepti and rakshith for the help from front desk, also Anjali Rohan and all the staff for being so friendly and helpful. Keep up the good work :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ponmathi, We very much appreciate your wonderful comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I have shared your valuable feedback with our entire team, especially with Rohan, Anjali, Dipti, which has got them beaming with joy. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I look forward to welcome you back soon & I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Zubin Business - 30/08/2018 AccorHotels certified review
« Head - Digital Tranasformation »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zubin, I am truly delighted that you were able to enjoy a generous service experience during your visit and that our ambassadors ensured you were well taken care of. We are humbled by your gracious compliments and are pleased to note just how special your stay was. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Rejith Families - 28/08/2018 AccorHotels certified review
« Good staff and nice service »

Nice service . clean rooms. Special mention Dipti and Rohan. They were very friendly and took care of our requests. Staff of the hotel are one of the greatest asset novotel have. I wish them all the best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rejith We very much appreciate your astounding comments and excellent ratings, regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I have shared your comments with our entire team, especially with our guest enthusiast Dipti & Rohan, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Rinu J. Families - 26/08/2018 AccorHotels certified review
« Excellent experieince. »

Thanks for the great ambience . Staffs was extremely generous and helpful. Overall we enjoyed the stay and we would like to visit Novotel more in the future

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rinu, We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. Our employees are our strength, and I am glad to read that our ambassadors took great care of you.Iwill share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I look forward to welcome you back soon. Sincerely, Rakshit JANGWAN FRONT Office Manager

Anonymous Families - 25/08/2018 AccorHotels certified review
« It was great experience »

Our stay at Novotel was awesome, the caretakers were so nice and very attentive. Will definitely visit again . The receptionist Depti handles things well. My appreciation to her.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sachin, Thank you for taking out the time to share your excellent stay experience at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I look forward to welcome you back soon. Sincerely, Rakshit JANGWAN FRONT Office Manager

Lorenzo Families - 24/08/2018 AccorHotels certified review
« TOP »

his hotel is one of the best I have ever visited. I travel a lot, staying in Accor hotels, but this one is in the top of the list. A lot of european hotels have not this level of professionality of the management and staff. The restaurant "the square" is a big open space where food is very well prapared and served. All the team is ready to help you. Pizza is very good (I am italian, so I know how to cook it..). Reception/lobby staff is super trained and ready to solve all issues you can have. During the terribile monsoon in August 2018, they were able to find a car to let me and my family leave Kochi. A super staff, Great management, a Top Hotel!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorenzo, We thank you for your loyalty with ACCORHOTELS,. We very much appreciate your more than kind comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN FRONT Office Manager

Anu Business - 24/08/2018 AccorHotels certified review
« AMAZING »

Every staff is professional .Always pro active smiling..The Best Hotel to stay In..Thank you for your amazing services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANU, We very much appreciate your lovely comments and fabulous ratings regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. Such feedbacks motivates are team to work more passionately, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

C. S. Families - 24/08/2018 AccorHotels certified review
« simply perfect »

beautiful hotel comfortable room very clean the top is the staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., Thank you for your and Mr. Lorenzo's loyalty with AccorHotels. We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I wish to welcome you back soon. Sincerely, Rakshit JANGWAN Front Office Manager

Ahamd A. Business - 24/08/2018 AccorHotels certified review
« Good service »

Overall was good experience,except restaurant prices was a bit over rated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmad, We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN FRONT Office Manager

Sanoop Business - 24/08/2018 AccorHotels certified review
« Nice hotel. »

Awesome staff, specially reception team, help us alot. Nice and clean room, lovely food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sanoop, We very much appreciate your kind comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Abi Friends - 23/08/2018 AccorHotels certified review
« Fantastic »

Great staff , warm welcoming and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abhinav, We very much appreciate your excellent ratings regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Lakshmi P. Families - 22/08/2018 AccorHotels certified review

Superb experience. Cordial and helpful staff. Really happy with the rooms and the food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lakshmi, We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I look forward to welcome you back soon. Sincerely, Rakshit JANGWAN Front Office Manager

Cant W. T. S. Y. A. Business - 22/08/2018 AccorHotels certified review
« Memorable Stay with Novotel Kochi.. »

Stay was excellent, felt like home away from home.. Decent room, well trained staffs especially front office team!, must appreciate the management for that.. Can't wait to come back.. Food quality is excellent ( room service ) never ever had a such wonderful food in my life time.. a. merits goes to chefs behind the walls, must appreciate that. Kudus team Novotel.. Deepti ( Front office ) is an asset to ur hotel, she is very professional and have the quality and personality to be in this profession..hope she will have a good future in this industry.. a. the very best once again to team Novotel. Thanks for the good service NOVOTEL...

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., We very much appreciate your excellent ratings & valuable comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I have shared your comments with our entire team members, especially with our culinary team & with Dipti, which have got them beaming with joy. I am sure that this feedback will serve as an encouragement to a. of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Sushma K. B. S. Business - 18/08/2018 AccorHotels certified review
« Average stay but good hospitality by staff »

Room was just average, and so were the amenities inside, the sea food carnival not very appetizing, food was just average but the staff are very polite and sweet, the lady at buffet not very sweet, rest of all staff were polite and helpful, the chef created a new dish in chicken when we complained of lack of meat in dinner buffet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sushma, Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that we couldn't meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I tried reaching you, in order to understand your concerns in detail, but the call went unanswered, kindly share a suitable time when I can speak to you, else you may feel free to write me back on the same email, since your valuable suggestions are more than welcome.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rakshit JANGWAN Front Office Manager

Saranya M. Business - 15/08/2018 AccorHotels certified review
« Good »

Good staff amazing ambience and food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saranya, We very much appreciate your comments and good ratings regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

P. S. Business - 14/08/2018 AccorHotels certified review
« Great »

The Novotel property at Kochi is great for me at approachable distance to my office in Smart City. The front office lady Ms. Dipti was gentle at check in and check out. She took utmost care of us whereever possible. Thank you Dipti. The lady who comes to clean the Room Ms. Sagarika was genuine and made our stay neat. Prabhas at restaurant served us dinner most of the time and his recommendation were worth trying. He is a great person to have at dinner table. Everything was well arranged except that the bar was missed. May be next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., We very much appreciate your comments and excellent ratings regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I did shared your comments with our entire team, especially with Dipti, Sagarika & Prabhas, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am glad to inform you that we are in a process of procurement of BAR license, and I am sure on your next visit to our hotel, you will be able to experience our services at The Bar as well. Thank you again for sharing your experience, and I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Jojo J. M. Business - 12/08/2018 AccorHotels certified review
« Great food but no smoking room. »

Great hotel to stay in for non smokers. Highly priced,but willing to pay if you could provide with smoking rooms. Even 3 star hotels provide such facilities. And the breakfast was good, and the reception staffs are really nice. Looking g forward to stay provided the above criteria is served.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jojo, We very much appreciate your comments and great ratings regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with culinary & reception team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. as being informed to you by our colleagues, it's a Non- smoking hotel keeping in mind the health and well being of our elite guests, we do not support smoking, however we have allocated two zones, wherein our guests may smoke. Since smoking is injurious to health, we support the cause against smoking. Please feel free to write back to me and share your thoughts, if any. Thank you again for sharing your experience, and I look forward to welcome you back soon, I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Giulia Business - 10/08/2018 AccorHotels certified review
« Perfect Service »

I was there for a week for business. The service was perfect, the room clean and the restaurant very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giulia, We very much appreciate your valuable comments regarding your stay at the Novotel Kochi Infopark. At Novotel, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Novotel colleagues. Thank you again for sharing your experience, and I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Nidz Business - 09/08/2018 AccorHotels certified review
« Excellent »

Hotel is really nice. Very polite and helpful staff. Entrance to checkin until checkout everything is perfect. Food was delicious. At front desk Mr. Prabhat was really kind and helpful to me and my colleagues. I have no words to say Thanks to him.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nidhi, I am thrilled to know that you had a wonderful stay experience at the Novotel Kochi Infopark, and our ambassadors took great care of you. It is always a pleasure to receive positive feedback. I have shared your comments with our team, especially with Prabhat. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

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