Novotel Kochi Infopark Hotel 5 stars

TripAdvisor rating 5.0/5 378 reviews
Novotel Kochi Infopark
See on a map
+ 24 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Steps away from your office in Kochi Infopark

  • Features 3 meeting rooms and can host from 20 to 200 guests

  • Treat yourself on our wellness floor at the inifity pool, gym, Spa & salon

  • Ultra modern rooms with WIFI & smart television connectivity

  • Unwind by the pool deck and refesh at The Sundeck Lounge

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • COCHIN INTERNATIONAL AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Thermal Spa
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Novotel Kochi Infopark

Kakkanad
682030
kochi
india

Tel: +9104846766666

Fax: (+91)04846766600

Contact email

Check-in from 14h00

Check out up to 12h00

  • NOVOTEL KOCHI INFOPARK :  

  • By plane

    COCHIN INTERNATIONAL AIRPORT At 25km / 15 miles - Shuttle paying

  • By train

    ERNAKULAM TOWN At 10km / 6 miles

  • By train

    ERNAKULLAM STATION At 12km / 7 miles

GPS :10.01525, 76.362833

Our accommodations

With modern, well designed rooms and suites offering option of king or twin beds, 49" LED TV, health faucet, minbar, tea and coffee machine, WIFI & access to fitness centre. Premier room offers additional features & facilities such as enhanced bathroom amenities, bathrobe, and slippers. You are sure to have a comfortable stay.

Superior Room with 1 king size bed.

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu

Superior Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Premier Room with 1 king-size bed

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Premier Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Deluxe Suite with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 56
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

THE SQUARE

Type of cuisine: International

A global buffet concept with a delectable choice of Cuisines. Indulge in our signature dishes of hand-made noodles, pastas, grills & kebabs, freshly baked pizzas, cold stone ice creams and Asian, European and Indian specialities

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BAR

Photo non contractuelle / Strictly non binding

The perfect setting to unwind and catchup with friends with soothing music to set the mood right

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SUN DECK BAR

Photo non contractuelle / Strictly non binding

Unwind and relax near the infinity pool. Your kind of space where you can have your favourite drink with a breath of fresh air and sink into scenic views.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 231

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Kochi Infopark

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.8/5

642 reviews

tripadvisor

TripAdvisor Rating 5.0/5

378 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very comfortable hotel

Customer review rating 4.8/5

Sean, C. Business - 08/11/2019 Confirmed reviews AccorHotels

The hotel was very clean and well appointed. The staff were very kind and helpful and I truly enjoyed my stay.

Dear Sean C., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Average room for the price

Customer review rating 4.8/5

Sumanth Families - 04/11/2019 Confirmed reviews AccorHotels

Rooms were clean and tidy. Checkin took quite sometime. It has to be made faster. Once we entered the room and checked the blanket, there were old blood stains on it on the underside and it was torn at the end just to hide it from customers. Why charge a premium when you can’t keep the blankets clean? It doesn’t make sense for me to call reception everytime. I wanted a “less contact”/calm experience at the hotel but unfortunately couldn’t. Also your room service is too slow. We’ve asked for almost everything from tooth brush, shaving kit etc and took at least 25 mins to get to the room. Absolutely slow. Why charge a premium price for this? Buffet breakfast had good options but on both the days the same “Dal Kichidi” was served for customers. The second day the Dal Kichidi was half full indicating that it was from the previous day. Please make the rooms sound proof. We could clearly listen to what others were talking and the sound of tv from the other room. Why do you want to charge a premium price for this!!?

Overall stay was fulfilling!!

Customer review rating 4.8/5

Joe D. W. Families - 04/11/2019 Confirmed reviews AccorHotels

Right from check-in, to house keeping, Restaurant was damn good with utmost care and concern. Every request was taken care and we felt home. Buffet spread was nice with unique off the menu items been prepared on the fly. Overall, Novotel Cochin is a must stay place among other hotels.

Modern Hotel Perfect stay at the Hightech Campus

Customer review rating 4.8/5

Moshe Friends - 17/10/2019 Confirmed reviews AccorHotels

the hotel is new with very modern design. we were upgraded to a suite . very convinient layout, excelent bed , bathroom living room etc.. good selection at the buffet , and the checf makes the extra food to comply with the guests taste. the infinity pool is good to relex or excersize. the hotel drop off safe and clean. the team give absoultly good support. we stayed four days, and we hope to come again and enjoy this hotel . loundry service on daily basis. this Novotel Kochi Hotel is Highly reccomended and affordable out of town, it takes 45 minutes to Fort Kochi by car in a good day. and Kochi is a perfect place to visit in India.

Dear Moshe P., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Excellent

Customer review rating 4.8/5

Maya P. Families - 16/10/2019 Confirmed reviews AccorHotels

Extremely cordial and cooperative staff - great hospitality. Each staff was so helpful - starting from Abhishek (reservation desk) who coordinated my entire booking. Mr Ramesh (the head sheff) & his entire team in the restaurant - who ensured that I get the best food and special care to my little son - round the clock best room service taking care of our food choices for which I am highly grateful. The front office, the reception Anajli & team - extremely cordial and caring. Chetan (ever smiling little young boy), Joseph & team from the house keeping ensured that everything is perfect in the room. The Tattva Spa was super relaxing and Likhita was amazing with her magical hands.

Dear Maya P., Thank you for taking the time to write a review on us. We are glad that you liked the hotel overall. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. I am delighted to note that you had a pleasant stay with us and enjoyed the room, ambience, facilities, food and excellent service offered by the team especially Abhishek,Ramesh, Anjali, Chetan, Joseph and Likhita has provided. Feedback such as yours motivates us to work even harder to deliver exceptional guest experiences. I will make sure that we convey your appreciation to them. Your patronage to Novotel Kochi is extremely important to us and I look forward to welcoming you back to our hotel on your next visit to Kochi. Sincerely, Chandan Thakur General Manager

Excellent Experience as Always

Customer review rating 4.8/5

Anonymous Business - 14/10/2019 Confirmed reviews AccorHotels

Great experience, excellent service

Dear Baburaj V., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Pleasant Experience

Customer review rating 4.8/5

Gokul Business - 13/10/2019 Confirmed reviews AccorHotels

I had a brief stay.. Room was clean, Toilets are clean, spacious etc.. Good complimentary breakfast The Tea Quality supplied in the breakfast is not up to the mark. Just improve on that. Otherwise it was a great pleasant stay. I strongly recommend.

Dear Gokulakrishnan R., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your feedback regarding the Tea and its been shared with our F&B Manager to take the appropriate measures to improve on the quality of it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager
Customer review rating 4.8/5

Anonymous Families - 11/10/2019 Confirmed reviews AccorHotels

Very nice staff, clean. Good food and reach menu, but the cakes was not fresh

Dear Iddo L., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Its been my worst experience in an accord group of hotel

Customer review rating 4.8/5

Abdul W. Families - 10/10/2019 Confirmed reviews AccorHotels

There was no water during my stay. The issue was that we were given assurance that it will be sorted out in couple of minutes, but eventually it took hours. Got stuck without solution.

Dear Abdul w. J., Thank you for sharing your feedback for your recent stay with us. We deeply regret that your stay experience did not meet your expectations. We have noted your feedback for water issue. I have personally discussed your feedback with my Chief Engineer. We at Novotel, always ensures that room is thoroughly checked by Managers/Supervisors to ensure all equipment are in working condition. Through your feedback , it was realized that there's a strong need to reinforce the procedure. Please be assured that we shall work on your feedback and it will be taken with utmost care. For any further assistance, please feel free to contact me. You may reach out to me at hb… Sincerely, Sachin Maheshwary General Manager
Customer review rating 4.8/5

Angela Solo - 10/10/2019 Confirmed reviews AccorHotels

Very friendly and helpful staff

Dear THEWATHANTHRIGE P., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager
Customer review rating 4.8/5

Davidson U. Families - 10/10/2019 Confirmed reviews AccorHotels

Overall the stay is pleasant and comfortable. Ms. Habebba hospitality is simply superb. Hats off

Dear Davidson U., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. Habeeba would be happy to read your feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

great one week stay

Customer review rating 4.8/5

Abu Z. Business - 09/10/2019 Confirmed reviews AccorHotels

the food is good, the room is clean.

Dear Abu z. Z., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

GM of the Resort is a cheater

TripAdvisor rating 5.0/5

Vacation558910 Family - 09/10/2019 TripAdvisor review

Have failed and/or neglected in the following:- 1. You have not provided the 2 complimentary beer / wine bottle despite written email complaint to GM; 2. The samosa / singhara was full of oil and were returned immediately but still I was charged for the same in the inroom dining bill; 3. You have damaged one garment; 4. After waiting for more than 25 minutes for check out you demanded a sum of Rs.38,179 and when I told that while making the booking you have already adjusted 4000 points you called upon me to provide an email proof for the aforesaid fact. Upon forwarding the email received from Accor the lady at the reception finally made a calculation and charged a sum of Rs.30,057 on my credit card and the said amount was paid without any protest or demur on my part; 5. Other unfair trade practices which have indicated during our stay at the hotel.

Great!!

Customer review rating 4.8/5

Janusz Couples - 08/10/2019 Confirmed reviews AccorHotels

No issues

Dear Janusz B., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager

MRS

Customer review rating 4.8/5

Scintya D. Families - 06/10/2019 Confirmed reviews AccorHotels

Overall our experience was good.. staffs were good smiling face. Breakfeast was excellent plus the staffs would like to stay again.

Dear Cynthia D., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Warm hospitality

Customer review rating 4.8/5

Sandeep M. Families - 04/10/2019 Confirmed reviews AccorHotels

Was traveling with my infant. Was worried about food for her as she has a special dietary requirement. Novotel kochi staff and chef Ramesh went out of the way to take care of her and this us

Dear Sandeep m., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with Chef Ramesh and other team members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Beautiful hotel with awesome staff

Customer review rating 4.8/5

Nandalal K. Business - 01/10/2019 Confirmed reviews AccorHotels

I stayed in different floors. The 5th was bit bitter. Coz the right on top is the gym and people just put the weights down on the floor which gives a thunderous feeling. Also 6,7,8 floors bathroom tubs have towel stand placed very wrongly. Iam a 6 footer and many times my head hit it. Pls change the position. Rest...awesome.

Dear Nandalal K., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chandan Thakur General Manager

As always, amazing!

Customer review rating 4.8/5

Ingi M. Business - 30/09/2019 Confirmed reviews AccorHotels

The staff and the hotel quality made my stay amazing. From the receptionists to the pool restaurant staff, you have the 5 Stars customer service skills, I am looking forward to coming back again, thank you.

Dear INGI M., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary general Manager

I enjoy staying at Novotel, its a very homely place and the staff are very friendly.

Customer review rating 4.8/5

Reuben S. Business - 30/09/2019 Confirmed reviews AccorHotels

I usually stay at the Novotel when I come to Kochi, the earlier visits were usually for a night but this time I stayed for 3 nights. I am done with the glitz and glam of staying in 5-star hotels when on business and like to stay in more homely environments. That's why Novotel is perfect. Also many of my colleagues have started staying at Sheraton 4 points as it is across the street from our office, however I prefer to stay away from the office when not on work :) The office commute was a pleasant surprise. On one of the days, i was delayed and the hotel obliged with the car even though it was past 10:30pm. Very nice. The staff are all very friendly, I like it when they strike up casual conversations, unlike many of the staff in the bigger hotels who either don't care, or are too busy or just use an "artificial air-india" smile :) By the way, I actually came to know about the Novotel brand when I stayed at your Hotel in Dubai when I was there on business. Also I would have rated the stay at 10/10 but went with 9 only as I thought (this is a personal opinion) that the western options on the breakfast menu were limited (perhaps this is in line with our guest profile). Having bacon on the menu perhaps, could have been a great idea :)

Dear Reuben S., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will rework on breakfast part as you suggested. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager

Very happy with staff and how they addressed initial problems

Customer review rating 4.8/5

Patrick M. Couples - 25/09/2019 Confirmed reviews AccorHotels

Unfortunately the first day was characterised by two significant problems. Firstly we were unable to re-access our room for a number of hours after stepping out because of a technical problem with lock. Once we were able to gain re-entry tHe manager moved us into a junior suite. The second problem occurred when the safe could not be opened in the normal way requiring its replacement. The rest of the stay was excellent and all staff went out of their way to make us feel at home. The treatment we received from Romesh and his staff wishing us a "happy world tour" was a special touch. Also many thanks to Anjala and the reception staff who under trying circumstances tried very hard to make us comfortable.

Dear Patrick M., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for recognizing Chef Ramesh and Anjali, they are happy to note that their efforts were so well appreciated. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sachin Maheshwary General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in kochi