Hotel - Novotel Kochi Infopark
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Novotel Kochi Infopark Hotel

4.8/5 248 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • COCHIN INTERNATIONAL AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

With modern, well designed rooms and suites offering option of king or twin beds, 49" LED TV, health faucet, minbar, tea and coffee machine, WIFI & access to fitness centre.Premier room offers additional features & facilities such as enhanced bathroom amenities, bathrobe, and slippers. You are sure to have a comfortable stay.

  • 128 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Trouser press in room
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating 248 reviews

Our guest reviews for Novotel Kochi Infopark

100% genuine reviews from our guests

Find out more
Diana Families - 15/11/2018 AccorHotels certified review

Very polite staff. Amazing customer service and follow up. Nice ambience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diana, We very much appreciate your lovely comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. Your generous praise of our hospitality, room and the service encourages us to create great memories for our guests. Thank you for your continued support. I look forward to welcome you back soon. Sincerely, Sachin MAHESHWARY General Manager

Chungkela L. Business - 11/11/2018 AccorHotels certified review
« Amazing »

My stay was amazing, all the staff were so friendly and helpful. The moment they see you, they check on you and offer assistance. I wanted to go out and Deepti went one step ahead of just being a staff and escorted me out of the hotel all the way to the main road and gave me direction of the shop and details of the place, it felt really good, that’s how we Indians are, always happy to be back to my people and country and congratulations to you for having a 5 star team. I went for dinner later and they staff there too took care of me even though it’s a buffet, they come and check on you. It’s was a great experience and one of a kind. I have been traveling for business for more than a decade now but Novotel experience made feel like a newbie, got overwhelmed. Thank you Deepti and team for an excellent job and I m sure every customer feels the same, it’s just that not everybody will spare time to write feedback. Wish you all good luck and keep it going. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chungkela, We very much appreciate your astounding feedback regarding your stay at the Novotel Kochi Infopark. Our employees are our strength, we are delighted to know that you have received efficient and friendly service at each stage beginning with your arrival at the hotel and continuing throughout your stay. We are delighted to know you left Kochi with pleasant memories of your stay and appreciated the tranquil surroundings, rooms, food and services you experienced during the stay. I have shared your lovely feedback with my entire team member, especially with Dipti, which has got her beaming with joy. I look forward to welcome you back soon. Sincerely, Sachin MAHESHWARY General Manager

Sarath C. Business - 09/11/2018 AccorHotels certified review

The stay was awesome as always. Cleanliness, friendly staffs, good fud etc. Getting the same floor or same rooms and lack of variety foods in the rotating menu felt dissapointing. But the over all experience was enjoyable and satisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarath, We thank you for your loyalty & patronage with AccorHotels, and appreciate your kind comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I am glad that you have thoroughly enjoyed the hotel facilities such as cleanliness, friendly interactions with our ambassadors, and the sumptuous buffet, will share your comments with our team. I am sorry that we couldn't achieved your expectation with our cyclic menu, we have updated your preferences in our database, and have shared your detailed feedback with our culinary team, and I am sure your future visits will be taken care with utmost priority. I look forward to welcome you back. Sincerely, Sachin MAHESHWARY General Manager

Christina L. Business - 08/11/2018 AccorHotels certified review
« Pleasant »

It was great and all the staff were really helpful. The room was nice and comfortable. Food was good I got to experience different cuisines. Nice swimming pool . Great spa .Over all experience - Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christina, We very much appreciate your overall excellent ratings and lovely comments regarding your stay at the Novotel Kochi Infopark. Also, it is great to know that the hotel's services, facilities along with the sumptuous food, Spa services & warm hospitality showcased by my team members made your stay comfortable and enjoyable. I have shared your detailed review and appreciation for my team members which had got them beaming with joy. I look forward to welcome you back soon. Sincerely, Sachin MAHESHWARY General Manager

Helen S. C. Business - 08/11/2018 AccorHotels certified review
« Lovely hotel and staff »

Perfect. The hotel was clean, stylish and quiet. Very pleasant staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen, We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I am glad to read that you have found our hotel to be the most hygienic, stylish & quiet, which is the most amazing combination for an ideal stay in 5 any star hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I look forward to welcome you back soon. Sincerely, Kind regards Rakshit JANGWAN Front Office Manager

Philip G. Solo - 06/11/2018 AccorHotels certified review
« A delightful, relaxing stay in a superb hotel »

Whenever I’m in Kochi (Cochin), this is now where I stay. The hotel is new and modern, with excellent staff and facilities. I liked everything about the hotel. My room was well appointed, spacious and comfortable, with a nice view overlooking the green hills of the area. Actually, when I entered the room, I was amazed: on the bed was a beautiful flower arrangement welcoming me to the hotel (my name was used, too). Unforgettable! Incidentally, in addition to the flower arrangement on my bed, just when I was about to leave the hotel, I was given a farewell cake, which was a lovely surprise; totally unexpected. As for the restaurant, it’s large, and the buffets were fantastic; everything was there: local Kerala food, as well as Western and other Asian dishes. The desserts were great, too. The pastry chef, who is incredibly talented, made some impressive desserts, my favourites of which were the trifle (a layered pudding with custard), date cake and lamingtons (I’m from Australia and I was shocked to find lamingtons, an Australian dessert, in India!). On level 6 is a well-equipped gym, spa (which was excellent) and infinity swimming pool. The outdoor area surrounding the pool is a great, as well as green, place in which to relax. There are lots of ferns and flowers, and the view is very nice. Finally, I would like to mention the staff and service. In all departments (Front Office, Housekeeping Restaurant and Spa), it was outstanding; professional and personalised, with attention to detail. A big 'thank you' must go to Sachin (General Manager), Rakshit (Front Office Manager) and Roshan (Food and Beverage Manager), who were always friendly, approachable and accommodating. They really made my stay wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Philip, Thank you for your loyalty & patronage with AccorHotels globally. I am glad that you enjoyed your stay at Novotel Kochi Infopark as it is our constant endeavor to provide our guests with the best services and facilities. Also, it is great to know that the hotel's services & facilities along with the warm hospitality showcased by my team members made your stay comfortable and enjoyable. I have shared your detailed review and appreciation for my team members, especially with Front Office, Housekeeping Restaurant, Bakery and Spa individual personnel's who strives, to make your stay much more memorable and our guest enthusiast Roshan & Rakshit as well, which had got them beaming with joy. Reviews such as yours further motivate us to benchmark as a brand with the highest hospitality standards. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. Indeed, we look forward to welcome you back soon and hope that your next visit will be as pleasant as the previous one. Sincerely, Sachin MAHESHWARY General Manager

Anonymous Business - 05/11/2018 AccorHotels certified review
« Very pleasant experience »

Hotel staff are very approchable and helpfull.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Badis, We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin MAHESHWARY General Manager

Francis L. Couples - 05/11/2018 AccorHotels certified review
« Amazing »

Amazing staff...both FnB and Front Office...right from the gate till my chekout evrythng was as per the standard..hope u guys get the liquor license soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francis, We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. I am thrilled to read that you had a pleasant stay with us during your 1st visit to our hotel, It is our constant endeavour to offer our guests fantastic experiences through our commitment to quality service, and your recognition of our exquisite hotel facilities, the affable service provided by our staff is much appreciated. We are in a process of getting liquor license, I am hoping on your upcoming visit to our hotel we will be able to offer you some luscious cocktails. I look forward to welcome you back soon. Sincerely, Sachin MAHESHWARY General Manager

Raghavendra G. Business - 01/11/2018 AccorHotels certified review
« Excellent Customer service by all staff at Novotel »

It was a awesome experience with Novotel and the good customer service from each and every staff person.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raghavendra, We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. I am thrilled to read that you had a fantastic stay experience with us during your 1st visit to our hotel, It is our constant endeavour to offer our guests fantastic experiences through our commitment to quality service, and your recognition of our exquisite hotel facilities, the affable service provided by our staff is much appreciated. I look forward to welcome you back soon. Sincerely, Sachin MAHESHWARY General Manager

Puneet K. Business - 31/10/2018 AccorHotels certified review
« It was pleasure staying with this brand »

Stay experience was great but the hotel lacks with a few thibgs as compared to competitors..ie the IRD cost is too high if i compare to Taj or Marriott Secondly the breakfast was not upto the mark of a 5star hotel Items were less displayed and food was not tasty at all except the sambhar vada and idli Not much of options in nonveg in the morning..no stews no chicken curries So next time i may or may not think visiting novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Puneet K., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark.It really nice to read that your overall stay experience was great, at the same time I am sorry to know that we couldn't meet your experience on few delicacies being offered to you. Please allow me to express my sincerest apologies. As we spoke your all the valid suggestions has been taken down & we will surely take corrective measures to address the problem and prevent future occurrence. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sachin MAHESHWARY General Manager

Fadwa Business - 31/10/2018 AccorHotels certified review
« Great experience »

Rashed, the manager is a decent guy. He organised for us the kochin boat tour within couple of hours. He, and his team are smiling always and very approchable. They are all attentive to their customers. Hotel itself is very nice. The rooms are very comfortable .

Our hotel has responded to the review
Our hotel has responded to the review

Hello Fadwa, We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. I thank you for your feedback and for sharing your overall enjoyable stay. Your comments have been shared with our guest enthusiast Rakshit & entire Front Office team members. We are glad that you enjoyed our guest rooms and comfortable beds. Once again thank you for your feedback and looking forward to welcoming you back soon. Sincerely, Sachin MAHESHWARY General Manager

Anusha P. Business - 30/10/2018 AccorHotels certified review
« Superb! »

It was a wonderful stay. It was an official visit and the hotel staff is very accommodating and courteous. The staff at the restaurant were also very good. There was this staff who without fail used to ask for laundry - very polite and nice forgot to ask his name. Last but not the least, the staff at reception were always very sweet, polite and welcoming. There was a lady - don't remember her name and on the day of my check out there was Dhananjan who came and took my luggage from my room as there were not many staff around. That was so sweet of him. I offered him some tip and he refused to take it. Which was so professional. Super impressed. Overall a wonderful stay. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Anusha, It was a pleasure to have you stay at Novotel Kochi Infopark, and thank you for posting such a wonderful review of your stay on this platform. We are pleased to read your feedback and to note that you were impressed by the affable services offered to you throughout the stay. Our team is empowered to take initiatives to look after our guests and they enjoy doing this. Your appreciation will encourage them to create such great memories for our guests. I have personally shared your appreciation with all the team members especially with our guest enthusiast Dhananjay, for whom it will be a tremendous source of inspiration. I look forward to welcome you back soon. Sincerely, Sachin MAHESHWARY General Manager

Ramona Business - 27/10/2018 AccorHotels certified review
« Very satisfied »

Employees were very nice,helpful and smiling all the time.The hotel was clean all the time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramona, We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. We are glad to read that you had a pleasant stay with us during your 1st visit to our hotel, It is our constant endeavour to offer our guests fantastic experiences through our commitment to quality service, and your recognition of our exquisite hotel facilities, the affable service provided by our staff is much appreciated. Sincerely, Rakshit JANGWAN Front Office Manager

Sreejith.m. Business - 27/10/2018 AccorHotels certified review
« good rooms but food have to need improvement »

sorry for the late respond i feel a good stay in hotel .rooms are real good bathrooms are excellent but the food some whats compromised, breakfast was nice at restaurant but lunch and dinner are really waste which was given near conference hall and veg dishes options are less . so please try to improve thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sreejith, Thank you for choosing Novotel Kochi Infopark as your preferred accommodation. I am pleased to hear that you had a fabulous experience. I will share your valuable comments with our team. At the onset, I am sorry to know that we were unable to match your expectations on your dining experience, as we spoke it's purely because of a predefined choice of menu which has been provided to us, but its also great to know from you that you have really enjoyed the taste of buffet served to you during all the meal breaks. Thank you again for sharing your experience, I look forward to welcome you back and assure you that your upcoming experience will be much more memorable. Sincerely, Sachin Maheshwary General Manager

Hari K. K. Business - 24/10/2018 AccorHotels certified review

its good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hari, We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive a constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we spoke I promise you that on your upcoming visit you will experience much more elaborated personalised menu of your choice. Thank you again for sharing your experience, and I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Joseph A. Families - 18/10/2018 AccorHotels certified review
« Stay with family »

Very nice and helpful staff, we enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph, It has been our pleasure to welcome you at Novotel Kochi Infopark and we thank you for your loyalty and patronage with AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I look forward to welcome you back soon. Sincerely, Rakshit JANGWAN Front Office Manager

Chaitanya S. Business - 18/10/2018 AccorHotels certified review
« Magical! »

Hospitality at its best. Loved the attitude of the entire team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chaitanya, We very much appreciate your lovely comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Seena Business - 17/10/2018 AccorHotels certified review
« life with values.....enriched lively. »

Awesome life experience with enriched values from the esteemed crew of your great hospitality nest of kochi....deeply pro founded gratitude to front office crew who welcomed us to a new life experience more than mumbai, the born appetite crew tharuni , jince , ramesh Sir who made us feel at home kitchen and others who served us better to feel the complete taste of your great square life. Ranchana who made our room a nest of values to stay in and wished to stay longer for more life values by her....and finally the travel desk who made our journey complete....God bless you all and Respected trip guests do indulge in for more life experiences without a second thought in kochi....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seena, Thank you for your loyalty & patronage to AccorHotels. We very much appreciate your astounding comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I have shared your beautiful feedback and kind blessings with our entire team, especially with our guest enthusiasts from our reception team, Tharani, Jince & Chef ramesh from restaurant, Ranjana from housekeeping, which has got them beaming with joy, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

Mary A. Couples - 15/10/2018 AccorHotels certified review
« excellent customer service »

great food, service and room facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, me and my entire team is eagerly looking forward to welcome you back. Sincerely, Rakshit JANGWAN Front Office Manager

Satish C. N. Business - 15/10/2018 AccorHotels certified review
« Excellent stay »

I really enjoyed my recent stay at Novotel Very friendly staff. Good internet great restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Satish, Thank you for staying at Novotel Kochi Infopark, and for sharing feedback of your stay It is always a pleasure to receive positive feedback. Your generous praise of our hospitality, the food, internet the room and the swift service encourages us to create great memories for our guests. Thank you for your continued support. I am sure your next visit will be as pleasant as the previous one. Sincerely, Rakshit JANGWAN Front Office Manager

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