Hotel - Mercure Hotel Plaza Magdeburg
Mercure Hotel Mercure Hotel

Mercure Hotel Plaza Magdeburg

3.5/5 116 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Wheelchair access
  • pets allowed 10  EUR
  • Reception open 24 hours a day
  • Shoe shine machine

Leisure and activities

  • Golf

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-10:00
    • Opening hours : Week-end 07:00-10:00

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 104 rooms
  • 81 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 315 reviews

Our guest reviews for Mercure Hotel Plaza Magdeburg

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 116 reviews
W. Friends - 28/10/2018 AccorHotels certified review

Super

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dennis W., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Parschmann Ass. Manager

Jörg W. Business - 15/10/2018 AccorHotels certified review
« Marvellous »

It was my pleasure to stay in that nice hotel. The welcome Service is excellent, the breakfast is ok, the bar is great for good beer, whisky and wine. This place is close to the Center and close to traffic system hubs. I like church bell, which is something like at home character. I will be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear JORG W., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Parschmann Ass. Manager

Business - 14/10/2018 TripAdvisor review
« Marvellous »

It was a pleasure to stay in this hotel, close to down-town and close to traffic hubs. The welcome is nice, the service during your stay is always customer oriented. I loved the church bell,,which is something like home. I will be back soon.

Michael S. Business - 03/10/2018 AccorHotels certified review
« The room was clean and tidy and the service was friendly and efficient »

Good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL S., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Parschmann Ass. Manager

Jay Business - 28/09/2018 AccorHotels certified review
« Comfortable and Elegant hotel »

I stayed at the Mecure Hotel Plaza for a business trip. The staff has been very nice and efficient. The room was very comfortable, very clean and in perfect state. My room was facing the courtyard, so it was very quiet, but judging from the traffic on the adjacent street (almost no traffic after 10:00), I guess even street-side rooms should also be quiet. The hotel is nice, but a bit outside the city center..it was OK, as I had a car, but for travelers coming by train and who might want to visit the city center, it might be a bit too far. The hotel however offers very comfortable rooms at a very fair price (lower than at the city center), so I do not regret having chosen this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEROME H., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Parschmann Ass.Manager

Richard Couples - 10/09/2018 AccorHotels certified review
« Good hotel; be ready for street noise at night »

Hotel was very good for the money. Not a city centre location, which was really what we wanted, but equally the location was urban, so plenty of noise from passing trams etc. Probably easy to get to Magdeburg centre by bus or tram if time allows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD H., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Parschmann Ass. Manager

Andrew R. Couples - 20/08/2018 AccorHotels certified review
« Great stay »

Rapid check in and out. Great service and nice court area at back of hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW R., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Parschmann Ass. Manager

Ian Business - 15/08/2018 AccorHotels certified review
« Well located Hotel »

Pleasant stay despite the heatwave at the time. Staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN C., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Parschmann Ass. Manager

Martin M. Friends - 10/08/2018 AccorHotels certified review
« Lovely hotel and very friendly staff. »

It was very relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN M., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Parschmann Ass. Manager

Ramon Business - 03/08/2018 AccorHotels certified review
« OK »

Nice place, excellent attention, good breakfast. Bad not as clean as expected for a Mercure Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAMON M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Plaza Magdeburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sina Parschmann Ass. Manager

W. Business - 16/07/2018 AccorHotels certified review
« I would stay longer if I could »

Nice, warm and professionell.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JORG W., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Parschmann Ass. Manager

Mantas Families - 16/07/2018 AccorHotels certified review
« Great stay »

The location of the hotel was very good and the room was tidy and comfortable. Could not expect anything better. Breakfast was great and worth every penny we spent for it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANTAS P., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Parschmann Ass. Manager

Toomas Business - 04/06/2018 AccorHotels certified review
« Nice facilities in a nice city »

Very kind and helpful personal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TOOMAS H., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Parschmann Ass. Manager

Anonymous Business - 24/04/2018 AccorHotels certified review

Pros: Restaurant: 10 Bed: 10 Cons: Room smelled like an ashtray Elevator rather noisy

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr KÜNEMUND, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Plaza Magdeburg. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Ihre aufgeführten Punkte werden wir selbstverständlich für ihren nächsten Aufenthalt berücksichtigen. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Sina Parschmann Ass. Manager

S. C. Business - 10/04/2018 AccorHotels certified review

business

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr S., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Mercure Hotel Plaza Magdeburg die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Gern würde ich erfahren wollen, ob es sich bei ihrer Anmerkung um die damalige fehlerhafte Information handelt, dass wir keinen late check out anbieten?! Ich freue mich über ihre Rückmeldung. Die Hotels der Marke Mercure setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Sina Parschmann Ass. Manager

Jörg G. Business - 07/04/2018 AccorHotels certified review
« Gut »

Alles gut

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr G., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Plaza Magdeburg. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir möchten uns in aller Form bei Ihnen entschuldigen, dass Ihnen der Getränkegutschein vorenthalten geblieben ist. Ich habe bereits einen Vermerk in ihrer Kartei hinterlegt, dass Ihnen bei Ihrem nächsten Besucht zwei Getränke zustehen werden. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Sina Parschmann Ass. Manager

Sebastian Business - 28/03/2018 AccorHotels certified review
« typical touristic hotel average »

very simple hotel. In my opinion not good enough for Mercure brand. The staff was very friendly but not professional at all. Students or trainees in the reception. They gave to me wrong information about the restaurant and the free coffee and tea in the room. Hotel very old stylish.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEBASTIAN G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Plaza Magdeburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sina Parschmann Ass. Manager

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