Legacy Yen Tu - MGallery by Sofitel 5 stars

TripAdvisor rating 5.0/5 34 reviews
Legacy Yen Tu - MGallery by Sofitel
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Room 1

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Hotel extras

  • Upper floors feature balconies facing the mountain or village.

  • Ground floors feature exclusive indoor terraces facing the mountain or village.

  • Morning yoga and village night with traditional performances

  • An outstanding 2,240 sqm wellness center coming soon in Q3 2019

  • One restaurant and one bar offer various choices of Vietnamese and international dishes.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Massage
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Legacy Yen Tu - MGallery by Sofitel

Thuong Yen Cong Commune
Quang Ninh Province
200000
uong bi
viet nam

Tel: +842036259888

Fax: (+84)2036259889

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    Cat Bi International Airport At 55km / 34 miles - Shuttle paying

  • By plane

    Noi Bai International Airport At 109km / 67 miles - Shuttle paying

GPS :21.1563582, 106.7180108

Our accommodations

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: x3
  • Area: From 37
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: x3
  • Area: From 39
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: x3
  • Area: From 39
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Size Beds, Village View

  • Max. number of persons: x3
  • Area: From 37
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Village View.

  • Max. number of persons: x3
  • Area: From 49
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Shoe polisher(...)

DELUXE ROOM, 2 Single Size Beds, Village View

  • Max. number of persons: x3
  • Area: From 49
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

JUNIOR SUITE, 1 King Size bed

  • Max. number of persons: x4
  • Area: From 49
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Shoe polisher(...)

JUNIOR SUITE, 2 Single Size beds

  • Max. number of persons: x4
  • Area: From 49
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Shoe polisher(...)

KING TRAN NHAN TONG SUITE, 1 King-Size Bed, Mountain View

  • Max. number of persons: x3
  • Area: From 74
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

THO QUANG

Type of cuisine: International

The hotel features a rustic interior, comfortable ambiance as well as healthy local and international cuisine with a focus on vegetarian dishes.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Thien Quan

Photo non contractuelle / Strictly non binding

Guests can choose to dine indoors or outdoors for their afternoon tea, snacks, coffee, evening time cocktails and entertainment. It features views of the village.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 852 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 600 people

Find out more
Legacy Yen Tu - MGallery by Sofitel Meeting Room

Our guest reviews for
Legacy Yen Tu - MGallery by Sofitel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

212 reviews

tripadvisor tripadvisor

TripAdvisor Rating 5.0/5

34 reviews

Perfect!

Customer review rating 4.5/5

Vu P. Friends - 11/05/2019 AccorHotels certified review

Everything was so perfect that three of us had an amazing time and enjoyed Legacy a lot. The resort set up and decor are breath taking as did the staff's service. Also, we enjoyed the meals so much that now we are still craving for. Pls tell us how and where we can buy those chilis sauces served with Vietnamese crackers as our starter.

Dear Tuan Vu P., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oreste Traetto General Manager

Impressive architecture, service, products

Customer review rating 4.5/5

Tran K. D. N. Families - 10/05/2019 AccorHotels certified review

I can't imaging in a remote city, there is such a hidden gem. The hotel itself is an art and its people who running are phenomenon. Staffs are very professional and friendly.

Dear Tran Kim Diep N., We very much appreciate your comments regarding your stay at Legacy Yen Tu - MGallery by Sofitel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. . Sincerely, Oreste Traetto General Manager

Nice Hotel with lacking service from the begin

Customer review rating 4.5/5

Koolay Couples - 10/05/2019 AccorHotels certified review

The Hotel itself magical and one of the most beautiful hotels in Asia. We were very surprised about the lack of welcoming at the check in. We have had booked for 2 nights at Deluxe (Advanced Offer) and we booked 2 Nights more some days before. Willing to stay for 4 nights as we would like to relax. Our check in was very disturbing, reminds us on a cheaper city hotel. We just got welcomed, drinks handed over and quickly cleared. The FO Manager, with glasses, mentioned our travel dates, noticed that we have booked 2 different categories for 2 nights deluxe and 2 nights suite. He mentioned quickly ,you must change the room after 2 days. I have had to ask him, if we can stay in one room and pay the upgrade fee etc.....Done. Quickly handed over the credit card for the deposit. Afterwards we have received our room keys, without any information about the hotel facilities, breakfast time, location map, bar, restaurant so on.... No info only the key and got escorted from a hostess to the room, expecting some information, but pure silence.. I believe this was the poorest welcome we have ever handled with in many years. Noticed this lack of service and the construction noise in front of our room, we decided better to cancel the 2 night extension, feeling something seems to be wrong. We discovered the beautiful hotel by ourselves and had a nice late lunch at the restaurant. The quality of the food was good and service very friendly. We have ordered one starter, one salad, the duck and the noodle expecting normal portions, but the portions were so huge that we could only eat half and kept the noodles for the dinner. Personally, we prefer smaller portions so that we have the chance to try different things from the menu and the flavours of Vietnamese cuisine. The price was totally okay, well seasoned and presented, only the portion.... so we did not have a chance to spent more money for the dinner and explore the menu that evening. After lunch we went back to the reception to get some information, asking some questions, we have received some important information about the evening show in the village the hotel pool, restaurants & the mountain tours as well received the hotel map. Checking the hotel facebook page, I noticed the post on 4th May of the weekly activity plan, surprised not to receive any information about it from the front office manager we just talked with, but maybe we did not ask about it..... :) I was also checking if we missed maybe the notice board... honestly, I was checking everywhere...maybe missing something, but nothing. After two nice nights at the beautiful suite room, good walk to the mountain, two great breakfasts and good food & drinks at the restaurant and bar served by lovely friendly service staff we checked out again by the Front Office Manager. This time he like to clear us even faster. We handed over the keys, They checked the minibar, nothing last night. He just looked on his screen, said the amount and like to have the credit card. I asked him, if this is hotel standard not to show the invoice to the guest during check out and I sit down at the lobby. He noticed that he went to far and changed during the printing his attitude, asking friendly about our stay etc. talking around, when we are coming back next time, the hotel will be fully operating, we currently are still at soft opening stage. Its was just an excuse and we did not see where the hotel was not fully operating except his attitude of laziness. This was our check in and check out experience which was very disturbing for us. All other was lovely and friendly. We are coming back and hope this reviews helps you to improve your standards.

Dear Ole R., We very much appreciate your comments regarding your stay at Legacy Yen Tu - MGallery by Sofitel. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantime, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Oreste Traetto General Manager

Amazing hotel in Uong Bi

Customer review rating 4.5/5

Suradech R. Solo - 09/05/2019 AccorHotels certified review

I stayed in room 228. The hotel is in the valley. The vibe of ancient Vietnam in the old age. I am excited to experience this hotel very much. The hotel made me feel back in the past of Vietnam 13 century. which I am very satisfied with this stay. All staff are attentive and very friendly. Thanks Mr.Tuan who check in me on arrival at evening time 8pm he has professional service and pay attention on work and very nice aand also thank the man who drive me to the mountain visit cable car he very nice and always smile all of them service with heart. Breakfast is delicious and friendly staff. Thank to GM greetings me during the breakfast time. Luxurious rooms suitable for real relaxation. Hotel with natural and comfortable lower temperature outside 23-27 degree. Excellent hotel recommended to all.

Dear Suradech R., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oreste Traetto General Manager

Mr

Customer review rating 4.5/5

Anh-tuan M. Families - 08/05/2019 AccorHotels certified review

I think the experience is quite the same as that I find at the accord system.

Dear Anh Tuan M., Thank you for taking the time to tell us about your experience at the Legacy Yen Tu - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Oreste Traetto General Manager

Good experience

Customer review rating 4.5/5

Tien N. Families - 08/05/2019 AccorHotels certified review

Good experience with Legacy Yen Tu. 8/10 in overall.

Dear Dinh Tien N., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oreste Traetto General Manager

Amazing hotel in Uong Bi

TripAdvisor rating 5.0/5

Jun Lee Kim R Solo travel - 08/05/2019 TripAdvisor review

I stayed in room 228. The hotel is in the valley. The vibe of ancient Vietnam in the old age. I am excited to experience this hotel very much. The hotel made me feel back in the past of Vietnam 13 century. which I am very satisfied with this stay. All staff are attentive and very friendly. Thanks Mr.Tuan who check in me on arrival at evening time 8pm he has professional service and pay attention on work and very nice aand also thank the man who drive me to the mountain visit cable car he very nice and always smile all of them service with heart. Breakfast is delicious and friendly staff. Thank to GM greetings me during the breakfast time. Luxurious rooms suitable for real relaxation. Hotel with natural and comfortable lower temperature outside 23-27 degree. Excellent hotel recommended to all.

Dear Mr. Jun Lee Kim R, We very much appreciate your comments regarding your stay at Legacy Yen Tu - MGallery by Sofitel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Oreste Traetto General Manager

Beautiful place but that's it

Customer review rating 4.5/5

N. C. H. Families - 07/05/2019 AccorHotels certified review

I spent 2 nights in Lagecy Yen Tu. This is a beautifull place yet some facilities were not compeleted. The pool was not ready to use, not recommended to use. Something was under construction. There was no tv in the room, i guess it's my fault not to check when booking but there was not much to entertain in the evening. Restaurant was good, not great.

Dear Cong H. N., Thank you for taking the time to tell us about your experience at the Legacy Yen Tu - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to complete the construction as soon as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Oreste Traetto General Manager

We had a nice & satisfied stay in your hotel

Customer review rating 4.5/5

Le G. Families - 06/05/2019 AccorHotels certified review

We had a nice stay here in your hotel. Staff is quite friendly & support. The room is clean and cozy. Outdoor scene is nice, too. I like brighter light inside the room though I understand the dim & dark yellow light may suit with hotel style, however, it is a little bit uncomfortable for the eyes, especially for kids. I'd like to have more activities for my kids to join. Performances & games in Hanh Huong village at night are ok, but not very attractive because I joined other similar activities in other hotels/resort in mountainous area. For dinner, it's better if you have more choices for guest (besides eating in hotel restaurant). I'd like to discover the local food culture so I did take dinner at Cho Que restaurant, however, I imagine it should be served as a real "country market". Overall, I did really enjoy staying in your hotel. Thank you!

Dear Le Huong G. T., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oreste Traetto General Manager

Beautiful hotel great for relaxing.

Customer review rating 4.5/5

Anonymous Couples - 03/05/2019 AccorHotels certified review

The bed was large and extremely comfortable. The bathtub and shower were great. Unfortunately the cocktails were not good and the room has very little natural light. We enjoyed the morning yoga. Overall it was a very relaxing stay.

Dear Edwina C., Thank you for taking the time to tell us about your experience at the Legacy Yen Tu - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Oreste Traetto General Manager

Fantastic!

Customer review rating 4.5/5

Kim C. Families - 03/05/2019 AccorHotels certified review

Please my review in Tripadvisor

Dear Thi Kim C. L., We very much appreciate your comments regarding your stay at Legacy Yen Tu - MGallery by Sofitel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Oreste Traetto General Manager

Okay

Customer review rating 4.5/5

M. T. Families - 02/05/2019 AccorHotels certified review

- Room: wet, humid - Service: reservation team and FO is good but FB team is not really, not eyes contact when I was asking question, not well prepared in breakfast buffet, the food (sausage, rice cake, etc.) is dry and cold. Dinner buffet is not good, seafood wasnt fresh at all - Interior and decoration is very nice

Dear Huyen T. M., We very much appreciate your comments regarding your stay at Legacy Yen Tu - MGallery by Sofitel.. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantime, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Oreste TRAETTO General Manager
Customer review rating 4.5/5

Thuy Families - 01/05/2019 AccorHotels certified review

Very peaceful places, great for couples or families with elderlies to have a truly hideaway relaxation and mindfulness.

Dear Thu Thuy D., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery by Sofitel. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Oreste Traetto General Manager
Customer review rating 4.5/5

Anonymous Families - 28/04/2019 AccorHotels certified review

Such a nice place to escape the busy city with a very fresh air. Keep relax and enjoy

Dear Tran Boi Ngoc L., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Traetto Oreste General Manager

Great service

Customer review rating 4.5/5

Kim Solo - 25/04/2019 AccorHotels certified review

Wonderful experience. Thank you for accommodating my late check-out. Staff very thorough and attentive, friendly and warm.

Dear Kim Xuyen V., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery by Sofitel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Oreste Traetto General Manager

Great

Customer review rating 4.5/5

N. N. Solo - 23/04/2019 AccorHotels certified review

Beautiful room Good service Nice staff, especially Bach & Ha Front Office Feel welcome with GM Diversified foods Breathtaking view

Dear N. N., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Mr Bach and Ms Ha. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oreste Traetto General Manager

Nice hotel, but not as good as expected

Customer review rating 4.5/5

Quan P. Families - 22/04/2019 AccorHotels certified review

Everything is fine, but it is just that. Nothing outstanding. Maybe a good hotel for Buddhist, but not recommended for family. Room is not noise proof. Can easily hear what the next room is talking about Also the car park is still under construction and there was no buggy to take me to car park.

Dear Quan P., Thank you for taking the time to review your recent experience at Legacy Yen Tu - MGallery by Sofitel. We do appreciate your feedback and we would like to inform you that your concerns have already been shared with our team in order to provide better solution and avoid the reoccurring of a similar episode in future. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Oreste Traetto General Manager

Peaceful and enjoyable

Customer review rating 4.5/5

Linh D. Friends - 18/04/2019 AccorHotels certified review

It was a wonderful trip that I can just fully relax with my best friend. The architecture is similar to a Vietnamese traditional palace with the high mountains around makes MGallery Yen Tu more beautiful and peaceful. I really like the bar where I can enjoy playing chess and listening to Vietnamese traditional music. The staffs are very friendly, helpful and nice. The room is very large and quiet with the living room view of the garden where I can enjoy reading books. I would love to be back here again and again. HIGHLY RECOMMENDED!

Dear Thuy Linh N., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victoria Van Ho Executive Assistant Manager

Good experience

Customer review rating 4.5/5

Linh H. Friends - 18/04/2019 AccorHotels certified review

Good services, nice staffs

Dear Ms Dieu Linh, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Victoria Van Ho Executive Assistant Manager

Nice, unique resort, good service. F&B needs improving

Customer review rating 4.5/5

Adam Couples - 17/04/2019 AccorHotels certified review

The area is beautiful and the resort is well done, nicely designed by Bill Bensley. Overall service was good with most staff well trained. However, the resort was short on staff overall, particularly in the lounge and restaurant. The F&B in the resort needs to be improved... limited options and food quality not on par with M Gallery standards.

Dear Adam Robinson F., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Traetto Oreste
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