Hotel - Banyan Tree Bangkok
Banyan Tree Hotel Banyan Tree Hotel

Banyan Tree Bangkok Hotel

4.5/5 7,878 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI in your room
  • Parking
    • Private outdoor parking
    • Valet parking
  • Air Conditioning
  • Reception open 24 hours a day
  • Early Check In
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Golf
  • Other sports activities
    • Bowling
    • Jogging track

Catering

  • Breakfast
  • 6 restaurant(s)
  • 4 bar(s)

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Our rooms

Enter a spacious, scented sanctuary in the bustle of Thailand's capital with spacious and luxurious rooms and suites.

  • 325 rooms
    • WIFI in your room
    • Computer
    • Fax machine
    • Sprinkler in room
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our guest reviews for Banyan Tree Bangkok

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 7,878 reviews
Couples - 19/03/2019 TripAdvisor review
« No longer 5 star... »

Very slow and not welcoming reception. Breakfast disappointing, even in the executive lounge. No attention to detail. No customized service even for platinum customers. Rooms are wide but ageing. Overall very disappointing. Far from the usual Asian 5 star experience. We finally checked out after 1 night and went to SO Sofitel, 100m further away. This was much much better (and better value for money). I will definitely not come back to Banyan Tree and will continue going to SO Sofitel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Passenger34449007111, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. In regards to our service, I would like to apologize for having fallen short of meeting your expectations. Our team are accustomed to providing a high quality of service and therefore your welcoming experience is disheartening to read. However, I have already addressed your feedback to the team and refresher training will be conducted to ensure our service standards are upheld. We have also noted your feedback regarding our breakfast and I will share this with the culinary team to identify our areas of improvement. Regarding your feedback about the Accor Le Club benefits, I am sorry if you felt that the benefits you have received are insufficient. I will address this to our Guest Experience Manager to look further into this and implement the necessary actions to be taken. In renewing our apologies, I hope that this one stay will not mar your whole perception of the hotel. While I understand you preferred your stay at SO Sofitel we do hope that you will give us another opportunity to be of service to you again in the future. With warm regards, Nopparat Aumpa General Manager

futue21 Couples - 11/07/2018 TripAdvisor review
« Service is terrible. »

Staff is terrible. English is bad. Service is bad. Service is very slow. Staff comunication is very very bad. Non smoker provided smoking room. Check in staff, taxi service staff are terrible. Everyting is bad. But expensive!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Futue21, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. Thank you for your constructive comments and I would like to sincerely apologize for falling short of your expectations. If you have time, I would be grateful if you could elaborate further on your experiences by emailing me at Bangkok@banyantree.com so I can personally look into this and implement the necessary actions. You can rest assure that we are taking your feedback seriously and English refresher training will be conducted to enhance our associates communication skills. Once again, I offer my sincerest apologies. We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage. With best regards, Nopparat Aumpa General Manager

Business - 24/06/2018 TripAdvisor review
« Great place to stay in Bangkok. »

This is a great Hotel in Bangkok. They know how to take care of guests. Rooms are full furnished and super clean. Excellent breakfast and nice gym & pool Very near to Metro station the helps a lot to move around BKK in pick hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Enrico M, Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service. Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future. With best regards, Nopparat Aumpa General Manager

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