Hotel - Mercure Toulouse Sud hotel
Mercure Hotel Mercure Hotel

Mercure Toulouse Sud hotel

Our hotels AccorHotels
4.5/5 90 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-22:00
    • Opening hours : Week-end 12:00-22:00

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 90 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV Bouquet beIN Sports
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 90 reviews

Our guest reviews for Mercure Toulouse Sud hotel

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Anonymous Friends - 13/04/2018

We were there to see a friend who is ill and was having a test at the ‘hospital’, and thought we were staying in a ‘hospital- hotel’. Instead we came to this vert nice hotel with a vert ‘positive’ atmosphere, vert friendly personell and super rooms. Our stay became a happy reunion og old friends instead og a ‘sad’ meeting! Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience Sincerely, Lolita Front Office Manager Mercure Toulouse Sud

AccorHotels certified review
Frances Couples - 09/04/2018
« Noise »

A lot of noise and windfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lolita Front Office Manager Mercure Toulouse Sud

AccorHotels certified review
Steven Business - 31/03/2018
« Perfect syay »

Lively room with free upgrade

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lolita Front Ofiice Manager Mercure Toulouse Sud

AccorHotels certified review
C. Couples - 22/03/2018
« Perfect! »

Beautiful decor, lovely room, big television with english speaking stations, extremely comfortable beds, courteous staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica C., We appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Sud It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie. Executive assistant.

AccorHotels certified review
Y. Business - 20/03/2018
« Very disappointed »

Pretty disappointed. Room and lobby are OK. But after 3 months they should be past first teething issues. No having a restaurant would be acceptable if this was a city centre hotel. But it is literally in the middle of nowhere. Only two options: a pretty bad brasserie next door which feels like a warehouse with average food and unless you are a big fan of Johnny Halliday you'll have to put up with his entire music catalogue for the whole length of your dinner. Painful. The other option is to have industrial food jars reheated at reception. 15 to 19€ for a ready made, reheated jar of food is not acceptable I am afraid. Would be debatable if the quality of the food was great. Despite being described as premium dishes they are just average. how can you sell these for the price of a cooked a la carte main course in a restaurant. The hotel is advertised as having a fitness centre. Apparently a treadmill does not qualify as a fitness machine according to the manager. Her answer was: this is not advertised as a 'sport room' . What is the difference between a 'fitness centre' and a 'sport room'? They do not have treadmill because of the noise apparently.... The room is on the ground floor.... I wonder how all the other hotels cope with the 3 to 5 treadmills which you always in any hotel fitness centre all over the world. Manager is certainly very active but has got a pretty abrupt approach with customers but also with her staff. Not sure this is an appropriate way to communicate with them in front of guests. Certainly makes you uncomfortable. During my stay I heard about at least 2 others guests not having the room done during their stay and missing basic hotel essentials (towels, etc...). Despite being a loyal accor member, I'll pass next time.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur K., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Toulouse Sud Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Par conséquent, pour répondre à vos nombreuses accusations ou ressenti je reste à votre disposition et ne manquerez pas d'y répondre de vive voix ! Soyez assuré que nous mettons tout en œuvre afin que nos clients soient satisfaits. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. La direction

AccorHotels certified review
L. Business - 10/03/2018

Ras

Our hotel has responded to the review
Our hotel has responded to the review

Madame/Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Toulouse Sud C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

AccorHotels certified review
Anonymous Business - 08/03/2018
« Nickel »

Nickel

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Toulouse Sud Nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

AccorHotels certified review
Anonymous Business - 08/03/2018

impeccable

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Toulouse Sud C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

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