Hotel - Mercure Toulouse Sud hotel
Mercure Hotel Mercure Hotel

Mercure Toulouse Sud hotel

4.5/5 120 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 80.00 EUR Non member rate
From 76.00 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-22:00
    • Opening hours : Week-end 12:00-22:00

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Our rooms

  • 90 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Free in-room mineral water
    • TV Bouquet beIN Sports
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Minibar
    • Iron in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 391 reviews

Our guest reviews for Mercure Toulouse Sud hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 120 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Robin H. Business - 09/11/2018 AccorHotels certified review
« Warm welcome, attentive staff and excellent facilities »

Arrival and departure were straightforward. I felt welcomed and the staff were friendly throughout my stay. The breakfast was excellent. The only request I could make would be for china cups in the rooms. Tea and coffee out of paper cups doesn't taste good and makes the hotel look cheap. Other than that, the room felt spacious and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Robin H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For hygiene reasons, we offer in the courtesy tray a paper cup. Still, it is possible to borrow us a coffee mug. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Mazuc - Executive assistant

Americano Business - 08/11/2018 AccorHotels certified review
« Convenient place to stay for a conference at Oncopole »

Everything was fine. Just what you would expect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely, Sophie Mazuc - Adjointe

Carol Q. Business - 08/11/2018 AccorHotels certified review
« Excellent three days »

Excellent from the moment I arrived. Warm welcome and a quiet and calm atmosphere throughout the hotel. Room and all facilities perfect. Could not improve. Well done.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Q., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lolita Chef de réception Mercure Toulouse Sud

Po Business - 18/10/2018 AccorHotels certified review
« Stay at mercure sud »

Great and efficient service and friendly staff , good location for business far from city center noise and traffic. Good breakfast too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lolita Chef de réception Mercure Toulouse Sud

Jordi G. Business - 08/10/2018 AccorHotels certified review
« Everything Fine As Usual »

Very clean, functional room. Good shower. Ample breakfast options. Quick check-in and check-out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. G. FERRER, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lolita Front Office Manager Mercure Toulouse Sud

Anonymous Business - 12/09/2018 AccorHotels certified review

Au top

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Toulouse Sud. C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel. A très bientôt Bien cordialement Lolita Chef de réception Mercure Toulouse Sud

Andrew S. B. U. Families - 29/08/2018 AccorHotels certified review
« A Great Location for an Overnight Stay »

Flying in or out of Toulouse and needing a convenient overnight stay? This Mercure is so well placed, just south of Toulouse, offering the one thing that is so scarce of the City centre hotels, parking and easy access. You are still a stone's-throw away from the centre and an easy taxi journey if you want to venture in but this location also has a range of good restaurants nearby and for the kids its only 20 minutes from the Cite de l'espace. The Hotel itself offers a great choice of rooms, that are well furnished and lacking nothing. The buffet breakfast was spot-on, hot and cold with everything you'd expect and in the evening we really enjoyed the Meunier meals in a jar - brilliant! Recommend the Beef Bourguignon. Throughout our stay the staff couldn't have helped more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Mazuc - Executive Assistant

Family - 24/08/2018 TripAdvisor review
« Family vacation in Toulouse »

Everything was perfect in this hotel, the welcome of the people is really remarkable.The room was perfect. This is a hotel which I will recommend to everyone coming to Toulouse.Thanks a lot and please continue like this. We really enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for your feedback. We are happy to read that you enjoyed your stay with us. We hope to see you soon, best regards, Sophie Mazuc - Executive Assistant.

Anonymous Families - 20/08/2018 AccorHotels certified review

There was no restaurant at the hotel and the restaurant we were recommended next door was closed. This was not what we wanted after driving 500 miles!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARAH P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lolita Front Office Manager Mercure Toulouse Sud

K. Couples - 14/08/2018 AccorHotels certified review
« Staff react well to handicapped guest »

My wife had an early appointment at the Oncopole so we booked to stay the night before. That morning I fell off a stepladder and badly sprained my ankle and was on crutches. We therefore decided to book a second night as neither of us could drive home the next day. During the stay the staff were extremely helpful both in sorting our booking but also physically when necessary. All our meals had to be consumed there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lolita Front Office Manager Mercure Toulouse Sud

Tom Families - 13/08/2018 AccorHotels certified review

New and pleasant environment but some distance from town

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Sud. I am sorry that the location did not meet your expectations.- At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Have a lovely day Sincerely, Lolita Front Office Manager Mercure Toulouse Sud

David B. Couples - 11/07/2018 AccorHotels certified review
« Good stopover on the way west to Spain »

The hotel is modern and stylish. We were well looked after and breakfast was good. Dinner had to be taken in the independent brasserie next door to the hotel, and the meal was reasonably good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Mazuc - Adjointe

Roger K. Couples - 29/06/2018 AccorHotels certified review
« Interesting modern hotel »

Stayed a night as my wife had an appointment at the Oncopole at 8.00> Good welcome. Circular building with a open interior. Each floor has its own lighting pattern which can be enjoyed when sitting in Bar. No restaurant but bar service, Good restaurant next door. Rooms comfortable. Air Con struggling with the high etemperatures

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGER TEESDALE K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Have a lovely day Sincerely, Lolita Front Office Manager Mercure Toulouse Sud

Sophie B. Couples - 16/06/2018 AccorHotels certified review
« Very Good »

Very nice and luxurious hotel Very clean room and comfortable bed Very good breakfast buffet Staff super friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sophie B., We appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lolita Front Office Manager Mercure Toulouse Sud

Business - 07/05/2018 TripAdvisor review
« Nice, quiet, comfy, clean and modern »

Nice, quiet, comfy, clean and modern. I did not take the breakfast, so I cannot comment on that. Price, about average, and yes, I would stay there again. A car is necessary. With Toulouse traffic, make sure your destination is close to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TimLock, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Friends - 13/04/2018 AccorHotels certified review

We were there to see a friend who is ill and was having a test at the ‘hospital’, and thought we were staying in a ‘hospital- hotel’. Instead we came to this vert nice hotel with a vert ‘positive’ atmosphere, vert friendly personell and super rooms. Our stay became a happy reunion og old friends instead og a ‘sad’ meeting! Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience Sincerely, Lolita Front Office Manager Mercure Toulouse Sud

Frances Couples - 09/04/2018 AccorHotels certified review
« Noise »

A lot of noise and windfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lolita Front Office Manager Mercure Toulouse Sud

Steven Business - 31/03/2018 AccorHotels certified review
« Perfect syay »

Lively room with free upgrade

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lolita Front Ofiice Manager Mercure Toulouse Sud

C. Couples - 22/03/2018 AccorHotels certified review
« Perfect! »

Beautiful decor, lovely room, big television with english speaking stations, extremely comfortable beds, courteous staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica C., We appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Sud It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie. Executive assistant.

Y. Business - 20/03/2018 AccorHotels certified review
« Very disappointed »

Pretty disappointed. Room and lobby are OK. But after 3 months they should be past first teething issues. No having a restaurant would be acceptable if this was a city centre hotel. But it is literally in the middle of nowhere. Only two options: a pretty bad brasserie next door which feels like a warehouse with average food and unless you are a big fan of Johnny Halliday you'll have to put up with his entire music catalogue for the whole length of your dinner. Painful. The other option is to have industrial food jars reheated at reception. 15 to 19€ for a ready made, reheated jar of food is not acceptable I am afraid. Would be debatable if the quality of the food was great. Despite being described as premium dishes they are just average. how can you sell these for the price of a cooked a la carte main course in a restaurant. The hotel is advertised as having a fitness centre. Apparently a treadmill does not qualify as a fitness machine according to the manager. Her answer was: this is not advertised as a 'sport room' . What is the difference between a 'fitness centre' and a 'sport room'? They do not have treadmill because of the noise apparently.... The room is on the ground floor.... I wonder how all the other hotels cope with the 3 to 5 treadmills which you always in any hotel fitness centre all over the world. Manager is certainly very active but has got a pretty abrupt approach with customers but also with her staff. Not sure this is an appropriate way to communicate with them in front of guests. Certainly makes you uncomfortable. During my stay I heard about at least 2 others guests not having the room done during their stay and missing basic hotel essentials (towels, etc...). Despite being a loyal accor member, I'll pass next time.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur K., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Toulouse Sud Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Par conséquent, pour répondre à vos nombreuses accusations ou ressenti je reste à votre disposition et ne manquerez pas d'y répondre de vive voix ! Soyez assuré que nous mettons tout en œuvre afin que nos clients soient satisfaits. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. La direction

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