Hotel - Tall Trees Canberra
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Tall Trees Canberra

3.5/5 499 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • CANBERRA
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-09:30
    • Opening hours : Week-end 07:30-10:00

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 79 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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Your meetings and events

Our guest reviews for Tall Trees Canberra

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 499 reviews
Family - 01/08/2018 TripAdvisor review
« Overnighter »

The room was comfortable & suited our needs well. I asked for an extra towel & one was brought up quickly. The shower was nice & warm for a cold winters morning! Reception staff were very helpful in helping us choose a restaurant for dinner.

Business - 16/07/2018 TripAdvisor review
« Quick overnight stay in Ainslie »

It was school holidays, luckily we were able to book into Tall Trees for the night at short notice. I had stayed there years ago before it was part of the Accor group. The room was perfectly fine for an overnight stay with coffee and tea making facilities, fridge, mini bar etc. Breakfast was a bit strange, everything had to be ordered as you walked into the restaurant. One staff member taking the order and no bain marie available for hot food, one urn for hot water. In other words everything was cooked as you ordered it. The staff were polite and very helpful. The last breakfast order was 9am. Given this is an Accor Hotel its expected that there is a later check out and breakfast goes until at least 10 am with buffet facilities. By the way breakfast was good just unusual. I would stay there again for a short stay.

Business - 09/06/2018 TripAdvisor review
« Basic yet good »

Old style hotel which is unusual for Accor, basic however everything you need is available. The breakfast was the biggest surprise as again while basic was outstanding. Rooms are basic, yet comfortable although necessary to keep the air conditioning on at night to keep warm

Friends getaway - 20/05/2018 TripAdvisor review
« Misleading »

When we booked the property, the Accor website stated the hotel had a gym and Foxtel, which is not true. The rooms are bare and outdated; breakfast is no way worthy the $60 dollars extra charged for it. We asked for an extra bath towel and the one we got seemed like it had been eaten by a rat.

leannemaypenfold Family - 23/04/2018 TripAdvisor review
« Tall Trees »

The room we had was easily to get to and the car park reasonably close. The room we had was clean and adequate, the decore was a bit dated and the rooms a bit small. At night there was minimal noise. The staff were friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Hello Leanne Thank you for staying with us at Tall Trees Canberra and for your feedback, we are always looking to improve our guest's experience and we will share your review with the team; we hope to see you again on your next visit to Canberra Kind regards,

Couples - 21/04/2018 TripAdvisor review
« More staff training needed »

We arrived to a bathroom without a handtowel despite the holder for it, day 2 and 3 still no handtowel, day 4, I saw the cleaner and did get a handtowel. No carpet cleaning done while we were there. A bobby pin on the floor when we arrived remained there. Breakfast seemed to be short on some food every day, while the staff talked in the kitchen ,sometimes later rectified.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Marg Thank you for staying with us at Tall Trees Canberra and for your feedback; our sincere apologies for your stay at the hotel being below standard, we are working hard to address all issues and ensure our guests have a comfortable stay at Tall Trees Canberra. We hope to see you again on your next visit to Canberra and have the opportunity to ensure your stay is a more memorable one, safe travels always and again our apologies for your stay being below standard. Kind regards,

Rachel M Solo travel - 06/04/2018 TripAdvisor review
« Cleanliness let it down »

Great service from the check in and bistro staff, comfortable bed and quiet leafy surrounds. Common areas such as the stairwell, hallways and bistro desperately needed a vacuum. Inside the room, the previous guests hair was left on the shower tiles and the towels were well worn and slightly marked.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Rachel Thank you for staying with us at Tall Trees Canberra and for your feedback; our sincere apologies for your stay at the hotel being below standard, we are working hard to address all issues and ensure our guests have a comfortable stay at Tall Trees Canberra. We hope to see you again on your next visit to Canberra and have the opportunity to ensure your stay is a more memorable one. Again, our apologies for the issues you experienced Rachel Kind regards,

Couples - 24/11/2017 TripAdvisor review
« Tall Trees Hotel Canberra »

The staff were helpful and friendly. It is located in a quiet leafy street 10- 5 minutes walk to Mt Ainslie. Each morning I walked there and saw many beautiful birds and lots of Kangaroos. The rooms are clean, comfortable and basic. The bed was very good. We enjoyed the breakfasts.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Jacqueline, Thank for staying at Tall Trees Canberra and for your lovely comments. Being in Ainslie and close to the reserve is a treat for catching the local wildlife, with some beautiful walking trails around Mt Ainslie. We look forward to welcoming you back to Tall Trees Canberra on your next visit to Canberra; look out for the twilight walks available through the Mulligan's Flat Sanctuary it is worth the visit. Thank you again Kind regards, Suzie

Couples - 20/11/2017 TripAdvisor review
« Visit to Canberra »

The room was great, competitively priced and the restaurant which we had breakfast the food was great and the atmosphere and staff were wonderful. Will stay here again. A fair way off the main road which made it a quiet place to stay

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you for staying at Tall Trees Canberra, and for the lovely comments. We will share this with the team. While it is important to let the team know where improvements may be need it is just as important to share the positives! We hope to see you again on your next visit to Canberra Kind regards, Suzie

Family - 16/11/2017 TripAdvisor review
« Great for short stays »

Very nice, comfortable stay. It is more of a motel than a hotel but still very good. It doesn't promise to be to be anything more but its great for a short stay. Its located in a nice quiet suburb but that means that its far away from city centre. Would definitely stay here again as long as I have a car.. Outstanding service from all staff.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Thank you for staying at Tall Trees Canberra and for taking the time to review the Hotel we appreciate your comments and will share them with the team. Safe travels always and we look forward to welcoming you back to the property on your next visit to Canberra Kind regards, Suzie

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