Rixos Borovoe Hotel 5 stars

Customer review rating 4.5/5 432 reviews
Rixos Borovoe
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+ 26 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Overlooking lake of Schuchie

  • Surrounded by the woods of the National Park

  • Wellness & Spa for relaxation and enjoyment

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • INT ASTANA AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Beach and water sports
  • Other sports activities
  • Skiing
Catering
  • Breakfast included in the price
  • 5 restaurant(s)
  • 7 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Rixos Borovoe

Schuchye Lake South Eastern
Building 50
Akmola Region
021700
shchuchinsk
kazakhstan

Tel: +77163620100

Fax: (+7)71636/20101

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    INT ASTANA AIRPORT At 287km / 178 miles - Shuttle paying

  • By plane

    INT ASTANA AIRPORT At 286.46km / 178 miles

  • By plane

    KOKSHETAU AIRPORT At 64.37km / 40 miles

GPS :52.97382898, 70.24152875

Our accommodations

Feel the comfort and luxury at four different types of rooms and suites. The rooms with their breathtaking panoramic view, charm with a warm and elegant design as well as convenience.

Deluxe King Room, Forest View

  • Max. number of persons: 2
  • Area: From 34
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Twin Room, Forest View

  • Max. number of persons: 2
  • Area: From 34
  • Coffee/tea making facilities
  • Mini Bar

Deluxe King Room, Lake View

  • Max. number of persons: 2
  • Area: From 34
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Twin Room, Lake View

  • Max. number of persons: 2
  • Area: From 34
  • Coffee/tea making facilities

Junior Suite

  • Max. number of persons: 2
  • Area: From 66
  • Coffee/tea making facilities
  • Mini Bar

Junior Premier Suite

  • Max. number of persons: 2
  • Area: From 66
  • Coffee/tea making facilities
  • Mini Bar

Presidential Suite

  • Max. number of persons: 2
  • Area: From 105
  • Coffee/tea making facilities
  • Mini Bar

Penthouse Suite

  • Max. number of persons: 6
  • Area: From 302
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

STEAK HOUSE

Type of cuisine: Barbecue

Cozy wooden houses for every grilled gourmet dish. Enjoy a wide range of dishes from our Chef's exclusive grill-menu or homemade cuisine - a chance to cook favorite dishes by yourself.

Lunch

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Dinner

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LOLIVO

Type of cuisine: Thematic cuisine

The main hotel restaurant offers international dishes with buffet service and italian dishes à la carte. Enjoy true international flavor in the midst of a wonderful garden overlooking the lake.

Lunch

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Dinner

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LALEZAR

Type of cuisine: Thematic cuisine

À la carte Turkish cuisine restaurant, raising traditional and modern recipes up to new highs. Enjoy our vibrant history with our traditional music and entrancing tunes. The restaurant is situated on the second floor and opens onto the terrace.

Dinner

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SUMMER CAFE

Type of cuisine: Other cooking style

Summer café is situated on the shore of Shchuchie lake. Cozy interior, international menu, grass area with children playground. In the daytime you can hide from the hot sun, in the night time you can admire wake-show at sunset.

Lunch

12:00 - 00:00

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Dinner

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CHALET

Type of cuisine: Barbecue

Kitted out with heaters, large comfy seating areas, sheepskin blankets and speakers blasting out funk, soul and jazz, these domes are the perfect place to unwind with a post-work cocktail and admire the lake view.

Lunch

12:00 - 00:00

  • Mon
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Dinner

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THE BAR

Photo non contractuelle / Strictly non binding

The main menu presents international dishes and appetizers. Great choice of alcoholic and non alcoholic drinks. This is a perfect place for socializing, afternoon tea or a glass of your favorite wine accompanied by the sounds of live music.

Lunch

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Dinner

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VITAMIN BAR

Photo non contractuelle / Strictly non binding

You can indulge yourself with healthy cocktails made of fresh vegetables and fruits as well as pick up the needed drink from detox menu in the Vitamin Bar which is situated in Anjana Wellness and Spa.

Lunch

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Dinner

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SHAMROCK KARAOKE BAR

Photo non contractuelle / Strictly non binding

Ultrafashionable Karaoke Bar with modern audio system and facilities gives joy to all the singing lovers. Large catalogue of songs, stylish interior, dainty menu will make your stay in Rixos Borovoe Hotel unforgettable.

Lunch

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Dinner

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SPORT BAR

Photo non contractuelle / Strictly non binding

Perfect opportunity to indulge yourself with the glass of draft beer while watching the favourite sports programs. Wide range of grill menu and beer appetizers.

Lunch

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Dinner

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BAR ON THE BEACH

Photo non contractuelle / Strictly non binding

Lunch

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SUNSET TERRACE

Photo non contractuelle / Strictly non binding

How nice to hide in the chilly shade when it is hot and listen to deafly heard wash of waves. Dishes of international cuisine and great choice of seasonal cocktails will be perfect complement to summer vibes.

Lunch

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Dinner

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SHISHA GARDEN

Photo non contractuelle / Strictly non binding

Summer shisha bar with cozy summer houses in the scented garden is the perfect place for tea time. Shisha lovers appreciate assortment of tobacco grades and flavors. Escape the urban and routine rush and give yourself unforgettable nights in shisha bar.

Lunch

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Dinner

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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 510

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Rixos Borovoe

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

432 reviews

Good

Customer review rating 4.5/5

Dr Families - 06/10/2019 AccorHotels review

The room was good although not enough towels as had three kids, but the room of set only for two. Plus I saw that other rooms were provided with a plate of fruits which a hadn’t.

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Emirati in lovely Rixos Burabay

Customer review rating 4.5/5

Abdul R. A. Friends - 12/09/2019 AccorHotels review

5 star Rixos hotel in beautiful Scenic Burabay lake

Уважаемый Гость! Благодарю Вас за выбор отеля Rixos Borovoe и за оставленный отзыв, Я рад знать, что отдых в нашем отеле оставил у Вас исключительно приятные впечатления. Команда отеля стремится сделать отдых каждого гостя незабываемым. Знать, что наши старания не остались незамеченными - лучшая мотивация для нас! C нетерпением ждем Вас снова в Rixos Borovoe. С наилучшими пожеланиями, Кристоф Шляйссинг, Генеральный Менеджер.

Great escape for the day

Customer review rating 4.5/5

Nat Couples - 11/09/2019 AccorHotels review

Short day stay assidted by very efficient personnel

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Great family mini getaway

Customer review rating 4.5/5

Lh Families - 08/09/2019 AccorHotels review

Great rooms and facilities. Food options at breakfast nice. Rixy Club good for youngef kids.

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

RIXOS Borovoe

Customer review rating 4.5/5

Moly Families - 25/08/2019 AccorHotels review

We liked the hotel and the area very much but we were disappointed by the fact that du to preparations for Burabike 24-25/8, we could not use the indoor tennis courts.

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Great place to relax!

Customer review rating 4.5/5

Kanat Families - 22/08/2019 AccorHotels review

Overall was very pleasant stay! Please add some happy hours for drinks at your bars. The price for drinks are a bit high. Thanks!

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Well

Customer review rating 4.5/5

Olga Solo - 18/08/2019 AccorHotels review

Everything was perfect except internet. It’s not expensive to solve this problem- do it!

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Excellent

Customer review rating 4.5/5

Ruslan Families - 18/08/2019 AccorHotels review

Excellent

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Pleasant

Customer review rating 4.5/5

Zhanar A. Families - 15/08/2019 AccorHotels review

The facility is very good. The overall service does not satisfy the 5star hotel. It is unprofessional and needs serious training. The overall staying experience is spoiled by unsatisfactory service

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations and you liked our facilities. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will take the appropriate measures to eliminate the issues you've mentioned. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Pleasant facilities and food

Customer review rating 4.5/5

Akmaral M. Families - 13/08/2019 AccorHotels review

Everything was excellent, however check-in didn’t go smooth. When I was making booking with sales department staff more than one week in advance, I requested one of the rooms to be a twin room. It was confirmed. But, when checking in I was told that no such request was allocated, and there is no available twin room. It took me 10-15min to finally solve the issue. Also, we were not informed when booking that one room will have neither lake, no forrest view, but a tent view. The window was 85% covered with a tent from outside summer terrace (room 332). It would be nice to let the guest know in advance about the inconvenience, because there was absolutely no daylight.

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

good for fun and family leisure

Customer review rating 4.5/5

Dainius P. Families - 05/08/2019 AccorHotels review

good, easy, expensive. Lake is ok. Borovoe is nearby very good for walking and bycycling There was no ECO tours. No real horsriding activities as a brand of the Kazakhstan No climbing tours for experiences children to Okzhetpes There is no minimarket on site for icecream or candies

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

excellent

Customer review rating 4.5/5

Aisulu Friends - 29/07/2019 AccorHotels review

Overall our stay was perfect and we enjoyed each day we spent in Rixos Borovoe. Green beautiful territory and nice stuff of the hotel have embellished our stay.

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Resort with activités for at least 2 weeks

Customer review rating 4.5/5

Fanny F. Couples - 27/07/2019 AccorHotels review

Wonderful resort hotel

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Perfectly relaxing

Customer review rating 4.5/5

M. A. Couples - 24/07/2019 AccorHotels review

Wide property on the shore of a clean lake with good entrertainment around, including a small sandy beach which gives a flair of seaside recreation. The breakfast buffet give an excellent choice of food.

Dear M. A. , It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are glad that you liked the comfort of our beach, food and entertainment in our hotel. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager.

Very pleased and enjoyed our stay

Customer review rating 4.5/5

Nurlan Families - 15/07/2019 AccorHotels review

Truly 5* hotel in natural park. Enjoyed the pool and lake entertainment facilities. Main restaurant's food is really good.

Уважаемый Гость! Благодарю Вас за выбор отеля Rixos Borovoe и за оставленный отзыв, Я рад знать, что отдых в нашем отеле оставил у Вас исключительно приятные впечатления. Команда отеля стремится сделать отдых каждого гостя незабываемым. Знать, что наши старания не остались незамеченными - лучшая мотивация для нас! C нетерпением ждем Вас снова в Rixos Borovoe. С наилучшими пожеланиями, Кристоф Шляйссинг, Генеральный Менеджер.

Great facility, great food, steep drinks...

Customer review rating 4.5/5

Ck Families - 12/07/2019 AccorHotels review

Rooms were clean and comfortable, staff was awesome and buffets for the full board plan were great...but the cost of drinks, while always expected to be a bit more expensive at a 5-star hotel, were over the top.

Уважаемый Гость! Благодарю Вас за выбор отеля Rixos Borovoe и за оставленный отзыв, Я рад знать, что отдых в нашем отеле оставил у Вас исключительно приятные впечатления. Команда отеля стремится сделать отдых каждого гостя незабываемым. Знать, что наши старания не остались незамеченными - лучшая мотивация для нас! C нетерпением ждем Вас снова в Rixos Borovoe. С наилучшими пожеланиями, Кристоф Шляйссинг, Генеральный Менеджер.

Poor customer service

Customer review rating 4.5/5

Berik B. Business - 12/07/2019 AccorHotels review

Poor customer service. It’s far from 5 star hotel with terrible food, expensive drinks of low quality, untrained staff, poor management. Reminds old Soviet type of resorts. The only difference is a new building.

Dear Berik B., Thank you for taking the time to tell us about your experience at the Rixos Borovoe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Miss

Customer review rating 4.5/5

Meruyert Friends - 11/07/2019 AccorHotels review

Very good

Уважаемый Гость! Благодарю Вас за выбор отеля Rixos Borovoe и за оставленный отзыв, Я рад знать, что отдых в нашем отеле оставил у Вас исключительно приятные впечатления. Команда отеля стремится сделать отдых каждого гостя незабываемым. Знать, что наши старания не остались незамеченными - лучшая мотивация для нас! C нетерпением ждем Вас снова в Rixos Borovoe. С наилучшими пожеланиями, Кристоф Шляйссинг, Генеральный Менеджер.
Customer review rating 4.5/5

Nurlan Families - 09/07/2019 AccorHotels review

Perfect

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager
Customer review rating 4.5/5

Jordan Families - 09/07/2019 AccorHotels review

Fantastic experience when we were met by fruits and suits in our rooms. Such kindness from the administration made our stay very pleasant.

Dear Jordan, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager
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