Hotel - Rixos President Astana
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Rixos President Astana Hotel

4.7/5 396 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • INT ASTANA AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Other sports activities
    • Bicycles rental
    • Football (Paying)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-00:00
    • Opening hours : Week-end 00:00-00:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 184 rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 396 reviews

Our guest reviews for Rixos President Astana

100% genuine reviews from our guests

Find out more
Jo Families - 05/12/2018 AccorHotels certified review
« Slightly disappointing for a 5-Star luxurious hotel »

Slightly disappointing for a 5-Star luxurious hotel

Anonymous Business - 03/12/2018 AccorHotels certified review
« Food awesome, room and room service average »

The breakfast was really great amd the staff at the breakfast was awesome. The room had some issues. Water would go out of the shower area when u have a shower. The coffee mug was not cleaned a few days. The tv didnt have too many entertainment channels. The reception and the rest of the staff was good.

Artūras Business - 01/12/2018 AccorHotels certified review
« Good »

Room was overheated when I came and because of that it was difficult to fall asleep. Everything else was brilliant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Arturas C., Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. Your feedback is important to us as it gives us an opportunity to re-evaluate our services and gives us scopes for further perfection. We do apologize for all the inconveniences you have faced during your stay. Once again, thank you for your feedback and we hope to have the pleasure to welcome you back to our hotel. Sincerely, Guest Relations Team

Ali Business - 30/11/2018 AccorHotels certified review
« BEST OTEL OF KAZAKHSTAN »

CLEAN ROOM, HIGH SERVICE, FRIENDLY STAFF

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ali Ayhan S., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. It is always a great pleasure to receive such positive feedback and we are so happy to hear that we delivered a great service experience for you. We'll make sure to share it with the whole team! Once again, thank you for taking the time to leave a review and we hope to have an occasion to welcome you back to Astana in the future. Sincerely, Guest Relations Team

Anonymous Business - 27/11/2018 AccorHotels certified review
« Comfortable stay, with pleasant staff »

I enjoyed my stay at the hotel. The room was comfortable, if a bit too warm. The staff were pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ferry H., Thank you for taking the time to review your recent stay here at Rixos President Hotel Astana and we are delighted to learn that you thoroughly enjoyed your stay. Your kind and complimentary words are certainly well received and we also appreciate the feedback on our Wi-fi connection - we will address this with the IT department but thank you for sharing your comments with us. We very much hope to have the pleasure of welcoming you back to Rixos President Hotel Astana in the not too distant future. Sincerely, Guest Relations Team

Benjamin T. Couples - 25/11/2018 AccorHotels certified review
« Great wedding venue! »

Our guests were thrilled with the delicious food and fast, attentive service of Rixos staff, and our room was beautiful. Perfect place to get married in Astana!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Banjamin Tyan T., Thank you for sharing your wonderful experience at Rixos President Hotel Astana! The Rixos President Hotel Astana is honored you have chosen us for significant event such as a wedding day! It is always a great pleasure to receive such positive feedback and we'll make sure to share it with the whole team! Once again thank you very much for taking the time to share your experience and we look forward to welcoming you back. Sincerely, Guest Relations Team

Anonymous Business - 24/11/2018 AccorHotels certified review
« Unang »

Cosy environment and friendly staff. World class hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Unang D., Thank you very much for your wonderful review of Rixos President Hotel Astana. We are delighted to hear you enjoyed the atmosphere and service in the hotel and we hank you for your kind words about our hostess. We look forward to the opportunity of welcoming you back to the hotel in the future. Sincerely, Guest Relations Team

Ben Business - 24/11/2018 AccorHotels certified review
« Almost perfect »

An almost perfect stay, if only the jacuzzi was properly cleaned and maintained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Benjamin F., Thank you for taking the time to provide your kind feedback on your recent experience at Rixos President Hotel Astana. Your feedback is important to us as it gives us an opportunity to re-evaluate our services and gives us scopes for further perfection. We will keep developing our services and products, and we look forward to welcoming you back in the near future. Sincerely, Guest Relations Team

Milan Business - 23/11/2018 AccorHotels certified review
« Excelent »

Fantastic, kitchen, suites, services, rooms, comfort. Simply unbeatable. The unique bar, in a more beautiful and pleasant environment, was not yet. Awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Milan M., Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. We are delighted to hear that you found the hotel comfortable and the service excellent. We strive to provide all our guests with the highest standards of service at all times and we are proud to hear that the team ensured a pleasant stay for you. Once again thank you very much for taking the time to share your experience and we look forward to welcoming you back. Sincerely, Guest Relations Team

Andrey K. Business - 23/11/2018 AccorHotels certified review
« Pretty convenient »

I liked interior, cuisine, hostess, location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andrey K., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. We are delighted that you found the location of our hotel to be convenient, and we are so happy to hear that we delivered a great service experience for you. We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Гулназ Р. Business - 21/11/2018 AccorHotels certified review
« Thanks for hospitality »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Gulnaz R., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. It is always a great pleasure to receive such positive feedback and we'll make sure to share it with the whole team! We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Kirill Business - 16/11/2018 AccorHotels certified review
« One of the top accommodations for who travels frequently »

excellent as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kirill K., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. It is always a great pleasure to receive such positive feedback and we'll make sure to share it with the whole team! We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Wasi U. Couples - 13/11/2018 AccorHotels certified review
« Awesome »

The Room was so comfortable I feel in my home everything was perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wasi u., Thank you for sharing your wonderful experience at Rixos President Hotel Astana! It is a delight to know that you enjoyed your room very much. We strive to ensure you feel at home throughout your stay with us. All of us here look forward to the pleasure of welcoming you as a returning guest on your next visit to Astana. Sincerely, Guest Relations Team

Roger B. Solo - 11/11/2018 AccorHotels certified review
« Very good stay »

The room was good. The bed was comfortable. Staff was nice. The breakfast was the best hotel breakfast I've ever had. The pool could be hotter. The food on room service wasn't the same as in the menu. Could be because it was in the night. But overall very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. John Roger B., Thank you for sharing your wonderful experience at Rixos President Hotel Astana! We are thrilled to know that you enjoyed your stay and it is a delight to read that you have been pleased with the level of service and care provided by our staff. Thank you for highlighting that you enjoyed the breakfast and found our rooms comfortable. Your feedback is important to us as it gives us an opportunity to re-evaluate our services and gives us scopes for further perfection. We look forward to welcoming you again during your next trip to Astana. Sincerely, Guest Relations Team

Rp Business - 11/11/2018 AccorHotels certified review
« Comfortable and attentive service as always »

The main issue with the hotel is the heating system. This is particular problem when the seasons change as the room thermostats seem unable to cope. It took a couple of disturbed nights in overheated conditions before this was resolved on my last trip and I am aware it is a common problem

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Robin P., Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. We do apologize for all the inconveniences you have faced during your stay. Your feedback is important to us as it gives us an opportunity to re-evaluate our services and products, also it gives us scopes for further perfection. We always strive to deliver the best experience to our valued guests. Once again, thank you for your feedback and we hope to have the pleasure to welcome you back to our hotel. Sincerely, Guest Relations Team

Vasily Business - 09/11/2018 AccorHotels certified review
« Good enough. »

In general it's OK, but there was a quiet noise in the room going from some kind of pipe right outside the windows (maybe that was a kitchen venting).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vasiliy T., Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. We are so happy to hear that we delivered a great service experience for you. Your comment is important to us as it gives us an opportunity to re-evaluate our services and products, also it gives us scopes for further perfection. We do apologize for all the inconveniences you have faced during your stay. We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Ilari S. Business - 09/11/2018 AccorHotels certified review

Room temperature is too high. Also in rooms there is smell of cigarettes which is not nice at all especially for people suffering allergy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ilari Antero S., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. We do apologize for all the inconveniences you have faced during your stay. We take all feedback seriously, and sincerely regret that we did not meet your expectations. Your comment is important to us as it gives us an opportunity to re-evaluate our products and gives us scopes for further perfection. We hope to have the pleasure to welcome you back to our hotel. Sincerely, Guest Relations Team

Dmitry Business - 07/11/2018 AccorHotels certified review
« Reliable quality provider »

Good for stay and meetings. Great breakfast to set you up for a busy day ahead. Smoking in the Irish pub is more of disadvantage nowadays. Also when lobby bar is packed it’s hard to get timely service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dmitriy K., Thank you for taking the time to share your review about your recent visit to the Rixos President Hotel Astana. We are absolutely delighted that you enjoyed your mornings started with breakfast in our restaurant "Al-Farabi". Your kind feedback is extremely appreciated and we will be sure to pass this on to the Kitchen team who will be most grateful. We like to ensure that our guests feel comfortable and welcome from the moment they arrive. We are thrilled that you found our hotel is good for stay and meetings - that is exactly what we aim to achieve for every guest. Especially great to hear that you had a superb time in our bar. It is so wonderful to know that we met your expectations. We hope that we have the opportunity of welcoming you back to the hotel soon. Sincerely, Guest Relations Team

Elizabeth C. Business - 04/11/2018 AccorHotels certified review
« It was amazing and exciting »

My Stay at Rixos was an excellent one and memorable. The Reception was excellent . The foos was nice one. The staff members were very supportive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Elizabeth Moreen C., We are happy to know that you had a memorable stay at Rixos President Hotel Astana and that you were satisfied with the level of the hotel and services provided. We always strive to deliver the best experience to our valued guests. Thank you once again for your feedback and it would be our pleasure to see you again soon. Sincerely, Guest Relations Team

Anonymous Business - 04/11/2018 AccorHotels certified review
« Luxurious hotel with excellent staff and service. »

I had a wonderful experience at Rixos Astana; all staff were friendly, professional and helpful, the booking process was so easy and the hotel and food were all excellent. The pool & gym facilities were also some of the best I've seen in any hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Robert B., Thank you for sharing your wonderful experience at Rixos President Hotel Astana! We are thrilled to know that you enjoyed your stay and it is a delight to read that you have been pleased with the level of service and care provided by our staff. Thank you for highlighting that you have been pleased with our fitness center and we are glad to know that you had a wonderful time in our spa. We look forward to welcoming you again during your next visit to Astana. Sincerely, Guest Relations Team

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