Hotel - Rixos President Astana
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Rixos President Astana Hotel

4.6/5 509 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 40000.00 KZT Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • INT ASTANA AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Other sports activities
    • Bicycles rental
    • Football (Paying)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-00:00
    • Opening hours : Week-end 00:00-00:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 184 rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 509 reviews

Our guest reviews for Rixos President Astana

100% genuine reviews from our guests

Find out more
Dani B. Business - 13/02/2019 AccorHotels certified review
« so convenient and excelent breakfast buffet »

was 2 days stay with excelent service and all needed covered

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Daniel b. Gene, Thank you for sharing your wonderful experience at Rixos President Hotel Astana, we are thrilled to know that you enjoyed your stay and it is a delight to read that you have been pleased with the level of service and care provided by our staff. Thank you also for highlighting our varied breakfast buffet. We appreciate your feedback that each detail has been thought about and will share your comments with the team. On behalf of the entire team, we very much look forward to welcoming you again soon. Sincerely, Guest Relations Team

Ainura Business - 12/02/2019 AccorHotels certified review

Someone from staff stolen my phone charger.

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемая Айнур Батырбековна, Мы были искренне огорчены, узнав, что Ваше пребывание в отеле не соответствовало Вашим ожиданиям. Пожалуйста, примите наши извинения за те неудобства, с которыми Вы столкнулись. Мы учли Ваши комментарии и уже доложили информацию до соответствующих департаментов для принятия мер. Мы очень ценим мнение наших гостей, поэтому делаем все возможное, чтобы улучшить наш сервис. Надеюсь, что у нас будет шанс снова приветствовать Вас в Rixos President Astana и изменить Ваше впечатление о нашем отеле в лучшую сторону. С уважением, Отдел по работе с гостями

David Business - 10/02/2019 AccorHotels certified review
« Very comfortable hotel with excellent staff »

The staff were very helpful. If I had 1 criticism it is that the breakfast was a bit slow to get going on Thursday morning as there was no brewed coffee until after 7:15. Also 7:00am for starting breakfast is a bit later than the norm, or maybe Astana starts later in the day, room service option was available but I didn't use it. A nice touch was the offer to give a thorough clean to my spectacles when I was in the Irish Bar, this is the first time this service has ever been offered to me and I appreciated it. Food in the Irish bar was good and reasonably priced. I stayed only 3 nights but wish it could have been a week.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. David James S., Thank you ever so much for your wonderful review and for choosing Rixos President Hotel Astana for your stay. We are thrilled to know that you had a memorable stay with us. We appreciate your feedback that each detail has been thought about and will share your comments with the team. We will keep developing our services and products, and we look forward to welcoming you back in the near future. Warm regards and best wishes, Guest Relations Team

Yigal K. Business - 09/02/2019 AccorHotels certified review
« High grade facility and service »

In minus 25-35 degrees, I felt warm - physically and service-wize. The room was perfectly warmed, the bathroom floor heated.. Room cleaner, reception, bellboys - all eager to serve. Cofee shop and restaurant - good service and tasty. The hotel looks very nice, the interior architecture impressive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Yigal k., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. We are delighted to learn that you thoroughly enjoyed your stay and we do hope that you will allow us another opportunity of playing host to you again in the coming months ahead. Sincerely, Guest Relations Team

Alimzhan J. Business - 04/02/2019 AccorHotels certified review
« Good »

All went well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alimzhan J., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. It is always a great pleasure to receive such positive feedback and we'll make sure to share it with the whole team! We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Rustam K. Business - 01/02/2019 AccorHotels certified review
« Breakfast impresses »

Luxury style in every detail. Beautifull and welcoming place. Though the hotel bar is expensive, come on it's not Europe, it's Kazakhstan. Let the prise list make sense.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rustam K., Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. We are thrilled to know that you enjoyed the breakfast and found the hotel beautifully designed. Your feedback is extremely important to us. Telling us about your experience, good or bad, means that we can better understand what is important to you, what we are doing well and where there are areas where we need to make improvements. Once again, thank you for your feedback and please accept our sincere apologies for not having met your needs. I hope to have the pleasure to welcome you back to our hotel. Sincerely, Guest Relations Team

Delepau Business - 30/01/2019 AccorHotels certified review
« Great »

Very good, peaceful and lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Mathilde Marie Laurence D., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. It is always a great pleasure to receive such positive feedback and we'll make sure to share it with the whole team! We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

M. S. Business - 29/01/2019 AccorHotels certified review
« Excellent »

I enjoyed myself

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S. M., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. We are delighted to learn that you thoroughly enjoyed your stay and we do hope that you will allow us another opportunity of playing host to you again in the coming months ahead. Sincerely, Guest Relations Team

R. S. Business - 28/01/2019 AccorHotels certified review
« Mr »

Friendly staff - especially Sanken and Mira on reception - and the food was great. Am not sure though whether having a band performing is a good idea given that this is a top hotel which naturally is frequented by top businesspeople. In my case, I was in the delegation of a President who was staying at the hotel. Maybe the band can perform friday nights or weekends and leave out the week days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rangarirai s., It was very nice from you to dedicate some of your time to write such a kind review and to highlight our delicious food. We are as well delighted to read that every team member you interacted with was friendly and professional. The team will be delighted to receive your feedback, especially Saken and Mira for the special mention. We have also taken note of your comment on the live band in the Irish Pub. Once again, thank you for choosing Rixos President Hotel Astana and I very much look forward to welcoming you back again soon. Sincerely, Guest Relations Team

Anonymous Business - 26/01/2019 AccorHotels certified review
« Excellent hotel, venue, location, service, and most importantly staff. »

My stay was excellent. The room, service, food, and staff were very accommodating .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. David Lee R., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. We are delighted that you found the location of our hotel to be convenient, and we are so happy to hear that we delivered a great service experience for you. We appreciate your feedback that each detail has been thought about and will share your comments with the team. We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Lali G. Business - 23/01/2019 AccorHotels certified review
« Very comfortable environment, excellent service and excellent staff »

I enjoy staing in your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Lali G., Thank you for providing such a great feedback following your recent stay here at Rixos President Hotel Astana. We are delighted that you had such a wonderful stay with us and it is so good to hear that you were pleased by the exceptional and personal service provided by our ladies and gentlemen. We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

C. Y. Business - 21/01/2019 AccorHotels certified review
« One of the best hotels I have stayed in ... »

Warm reception, courteous and professional service...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Yousef C., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. We are so happy to hear that we delivered a good service experience for you. It is always a great pleasure to receive such positive feedback and we'll make sure to share it with the whole team! We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Kirill Business - 18/01/2019 AccorHotels certified review
« As usual - one of best staying in Astana »

As usual - one of best staying in Astana

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kirill K., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. It is always a great pleasure to receive such positive feedback and we'll make sure to share it with the whole team! We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Omer S. Business - 12/01/2019 AccorHotels certified review
« Pleasant experience »

Comfortable room, courteous staff and good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Muhammad Omer S., Please allow us to thank you for your kind words and for sharing your experience at Rixos President Hotel Astana. We are happy to hear that you have enjoyed everything during your stay in our hotel, from the team to the rooms and foods. We look forward to welcoming you back to our hotel in the nearest future. Sincerely, Guest Relations Team

Ahmadfikhri S. Friends - 02/01/2019 AccorHotels certified review
« Very Good stay »

Everything was perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S. Bin Shamsudin M., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. It is always a great pleasure to receive such positive feedback and we'll make sure to share it with the whole team! We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Dinara T. Business - 22/12/2018 AccorHotels certified review
« First experience in Rixos Astana »

In general the hotel is clean, staff is friendly and helpful. Very high prices for food in Turkish restaurant, honestly the lunch for 1 person that costs 17 000 KZT is too much, nothing special to pay this amount for. The selection of food for breakfast is quite limited compare to other Rixos hotels in Kazakhstan. The SPA and fitness are the standard as in other hotels. I liked receptionist Olga, the check in and check out was quick and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Dinara T., Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. Your feedback is important to us as it gives us an opportunity to re-evaluate our services, products and gives us scopes for further perfection. Rest assured that your grandiose compliments will be shared with our team and especially with receptionist Olga, who we could not be more proud of. It has been a pleasure to welcome you as our valued guest and it is great to know that we will see you again during your next trip to our beloved capital. Sincerely, Guest Relations Team

П. Business - 21/12/2018 AccorHotels certified review
« Typical Rixos »

Good stay

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый Pavel S., Позвольте выразить нашу благодарность за отзыв о проживании в отеле Rixos President Hotel Astana. Большое спасибо за Ваш прекрасный отзыв и такую высокую оценку нашей работы! Нам всегда приятно получать положительные отзывы, но мы также очень ценим, когда гости делятся с нами своими проблемами и пожеланиями, поскольку это позволяет нам расти и развиваться, становиться лучше и предоставлять услуги самого высокого уровня. Еще раз благодарим Вас за отзыв и для нас будет большой честью приветствовать Вас вновь! С уважением, Отдел по работе с гостями

Mr. O. Business - 19/12/2018 AccorHotels certified review
« All perfect besides the Security who insist to register guests »

All perfect besides the Security who insists to register guests. That is humiliating, noone from serious hotels in Astana do this. This is big minus! Another thing that electricity plugs are hard to reach, and there is noone near the bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Eliyahu O., Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. Your feedback is important to us as it gives us an opportunity to re-evaluate our services and gives us scopes for further perfection. We do apologize for all the inconveniences you have faced during your stay. Once again, thank you for your feedback and we hope to have the pleasure to welcome you back to our hotel. Sincerely, Guest Relations Team

Sima Business - 19/12/2018 AccorHotels certified review

The staff of your hotel was very friendly. Everything was clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Sima I., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. We are very glad that you were satisfied with the level of the hotel and services provided. We strive to provide all our guests with the highest standards of service at all times and we are proud to hear that the team ensured a pleasant stay for you. We sincerely do hope that we would have the opportunity of welcoming you back again as our guest. Sincerely, Guest Relations Team

Georgia F. Business - 18/12/2018 AccorHotels certified review
« Happy stay in Rixos! Loved the gym! »

The hotel decor, design and colors is not really my style. However I can see the very good quality everywhere. What I loved most is the gym and breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Georgia F., Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. We are delighted to read that you enjoyed our gym and breakfast. Your feedback is important to us as it gives us an opportunity to re-evaluate our services and gives us scopes for further perfection. We do apologize for all the inconveniences you have faced during your stay. Once again, thank you for your feedback and we hope to have the pleasure to welcome you back to our hotel. Sincerely, Guest Relations Team

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