Hotel - Rixos President Astana
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Rixos President Astana Hotel

4.6/5 246 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 43000.00 KZT Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • INT ASTANA AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Other sports activities
    • Bicycles rental
    • Football (Paying)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-00:00
    • Opening hours : Week-end 00:00-00:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 184 rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 246 reviews

Our guest reviews for Rixos President Astana

100% genuine reviews from our guests

Find out more
Malcolm W. Business - 09/10/2018 AccorHotels certified review
« Services good, staff are helpful, rooms are comfortable and the food is good. »

Services good, staff are helpful, rooms are comfortable and the food is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Malcolm Frank W., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. We are delighted to read that you enjoyed the service, the room and the food. Your comment is very important to us and we will make sure to share it with our teams. We look forward to welcoming you back in the very near future. Sincerely, Guest Relations Team

Yerzhan A. Business - 08/10/2018 AccorHotels certified review
« objectionable odor of carpeting »

Arrived at 4 am. Lost almost one hour by changing rooms because of objectionable odor of carpeting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. We do sincerely apologize for the inconvenience you have faced upon check in. Please be informed that such a smell is due to the fact that we recently changed the carpet in our hotel and it was the new carpeting odor. We always strive to provide the best service to our guests and we have taken steps to avoid such issues in future. Once again, thank you for your feedback and we hope to have the pleasure to welcome you back to our hotel. Sincerely, Guest Relations Team

W. J. Business - 08/10/2018 AccorHotels certified review
« very nice hotel »

this hotel changed my image of kazahstan! professional staffs, high standart services, and the facility quite good for business stay and price is fair enough, my next stay will pick it again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J. W., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. We are delighted that you found the location of our hotel to be convenient, and we are so happy to hear that we delivered a great service experience for you. Your comment is very important to us and we will make sure to share it with our teams. We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Konstantin P. Business - 06/10/2018 AccorHotels certified review
« Excellent hotel - all you need and some more »

Great design indoors and out, friendliest staff, clean rooms, nice spa and amazing breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Konstantin Valentinovich P., We appreciate you taking your time to share with us your experience while at our hotel. Thank you so much for your positive comments. We try to do our best to always make the stay of our guests the most enjoyable and having this lovely feedback means a lot to us. We hope to have the pleasure of welcoming you back for another nice stay. Sincerely, Guest Relations Team

Petr J. Business - 05/10/2018 AccorHotels certified review
« Not worth for the money paid »

I stayed in your hotel after a year. I work for Embassy of the Czech Republic, dpt. in Almaty. Let me write you some words about my stay in Rixos Astana. 1) I choose your hotel because conference took the place there, normaly I stay in Ritz-Carlton Astana, which offer us cheaper price per night. But conference was the reason to try your hotel after a year and accepted the higher price. 2) In the day of arrival I received an email I have to pay for reservation in advance because of higher amount of people in the hotel. Fine, but if I sent you reservation e-mail from official e-mail and signature of the embassy, it is little unpleasant to be asked in the day of arrival to pay in advance. I called to your reservation dpt. and problem was solved without payment in advance, but it was little bothersome. 3) After the arrival I was asked to block some extra amount for extra costs like minibar. I paid whole stay by cash in the time of arrival, but to ask extra money as a deposit for extra costs, if the accomodated person is staff of the embassy... again not very good impression. 4) There was cold in my room. I was told there is no heating in the hotel because winter season already didn't start. Well, for your price you have to have possibility of heating by air condition within whole year. After my complain for cold staff gave me room in another side of hotel with some complimentary fruits - thank you. 5) The breakfast became much better as before (year ago). 6) When I made the check-out, man from reception send some person to check, if I really didn't use minibar - sorry, but for me it is little demeaning. Generaly, your hotel is not bad, I think it is still one of the best in Astana, but if I compare your hotel with new Ritz-Carlton, there is no comparison. In Ritz we are offered lower price for embassy staff, much more professional behavior (no money in advance, no guarantee letters etc., only e-mail from official address), heating is working within whole year, no need to wait for prooving of minibar after check-out. For the next time, if there will be possibility to stay in another hotel, I will stay there. As I wrote in the beggining, your hotel is not bad, but for the price you offer it is not worth for a money. Best regards, Petr J.

Polinw Business - 04/10/2018 AccorHotels certified review
« Good »

It was a short stay, but the service was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Polina Valeriyevna, Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. We are delighted that you found the location of our hotel to be convenient, and we are so happy to hear that we delivered a great service experience for you. We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Ss Business - 01/10/2018 AccorHotels certified review
« Good hotel »

Everything was good during my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sogo Y., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. It is always a great pleasure to receive such positive feedback and we'll make sure to share it with the whole team! Your feedback is important to us as it gives us an opportunity to re-evaluate our services and gives us scopes for further perfection. We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Darya Business - 11/09/2018 AccorHotels certified review
« dr »

It was good and the staff were helpful. the breakfast can be better by providing some more costumed choice for Omelettes the housekeeping was really good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohammad Hassan D., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. It is always a great pleasure to receive such positive feedback and we'll make sure to share it with the whole team! We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Grace Business - 06/09/2018 AccorHotels certified review
« Very clean and comfortable »

Wonderful facilities. Rooms were clean and comfortable. Breakfast is one of the best hotel breakfasts I've ever had!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Grace Chengyin L., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. It is always a great pleasure to receive such positive feedback and we'll make sure to share it with the whole team! We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Angela K. Business - 04/09/2018 AccorHotels certified review
« excellent stay in the Rixos President »

I very much appreciated the excellent amenities of the hotel and he welcoming and pleasant staff. Everyone was most helpful. The breakfast was outstanding, especially the selection of fruit. I looked forward to it every day! I would also like to commend the spa staff and the massage treatment I had by Miss Nurjani from Bali.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Angela K., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. It is always a great pleasure to receive such positive feedback and we'll make sure to share it with the whole team! We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Gilberto B. Business - 02/09/2018 AccorHotels certified review
« extraordinary hotel in the city centre »

Marvellous hotel with very nice swimming pool. The room was very comfortable. Breakfast was very good with excellent variety. Staff was very attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gilberto B., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. It is always a great pleasure to receive such positive feedback and I'll make sure to share it with the whole team! We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Deena Business - 26/08/2018 AccorHotels certified review
« Loved every minute of it. »

Very enjoyable. The staff is exceedingly friendly and helpful. The included breakfast was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Constance Carla D., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. It is always a great pleasure to receive such positive feedback and we'll make sure to share it with the whole team! We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Al H. Business - 25/08/2018 AccorHotels certified review
« Very pleasant »

I thought the hotel was excellent. The staff especially, from reception to waiting staff, were helpful, accommodative and friendly with great English. The food was great....the breakfast is an incredible spread. Rooms were clean and comfortable. It was a great place to rest and recover each day. My only issue was that I found the caged birds in the lobby to be cruel. Whilst I know this used to be a norm I believe any form of animal captivity to be unnecessary. Whilst I'm sure the birds were looked after I do not believe a modern hotel should be condoning this type of animal treatment and I would urge you to give up on this practice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alastair Cruden H., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. It is always a great pleasure to receive such positive feedback and we'll make sure to share it with the whole team! Please rest assured that all birds are properly treated, they even have the personal vet doctor. Your suggestions have already been shared with the management. Once again, thank you for your feedback and we hope to have the pleasure to welcome you back to our hotel. Sincerely, Guest Relations Team

Anonymous Families - 23/08/2018 AccorHotels certified review
« Great »

Great hotel with great stuff and great swimming pool. I liked the idea of early breakfast. Because I did check in 5 am .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmed Salem Saleh Sulaiman A., Thank you for taking the time to review about Rixos President Astana Hotel. We are delighted to read your comments and thanks a lot for your detailed review of our hotel. We look forward to welcoming you back soon. Sincerely, Guest Relations Team

Iskandar Y. Business - 21/08/2018 AccorHotels certified review
« Mr. »

It was excellent stay woth outstanding service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Iskander Y., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. We are so happy to hear that we delivered a great service experience for you. We hope we have the pleasure of welcoming you back soon whenever your travels take you to Astana! Sincerely, Guest Relations Team

Alexander Business - 20/08/2018 AccorHotels certified review
« Very clean and comfortable »

Good service, tasty food and comfortable rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alexander R., Thank you for choosing Rixos President Hotel Astana and for taking the time to review your stay with us. We are very pleased that you enjoyed your stay with us and the service provided by our team. We look forward to welcoming you back in the near future. Sincerely, Guest Relations Team

Alexey B. Business - 08/08/2018 AccorHotels certified review
« All good »

Allgood.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alexey B., Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. Your feedback is important to us as it gives us an opportunity to re-evaluate our services and gives us scopes for further perfection. We look forward to welcoming you back in the near future. Sincerely, Guest Relations Team

Ahmed S. Business - 06/08/2018 AccorHotels certified review
« Dr »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmed S., Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. We will be sure to share your very kind words with the whole of the team. We value your comments and we look forward to welcoming you soon. Sincerely, Guest Relations Team

Nariman Business - 06/08/2018 AccorHotels certified review
« Rixos Astana »

I choose Rixos first of all because of the location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nariman Z., Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. We are delighted that you appreciate our hotel’s location in the city. Please rest assured that your comments about check-in, helpfulness of our staff, the cleanliness and the quality of food and beverages have already been shared with the team in an effort to always improve our service. We continue to work with our associates in improving quality. Once again, thank you for your feedback and we hope to have the pleasure to welcome you back to our hotel. Sincerely, Guest Relations Team Member

G Business - 31/07/2018 AccorHotels certified review

3 hours ovenright stay Short, too short

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Guerau C., We would like to thank you for choosing Rixos President Hotel Astana and for sharing your recent experience. If your plans bring you back to Astana in the future, then we sincerely hope you will choose us again for your accommodation. Sincerely, Guest Relations Team

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