Hotel - Rixos President Astana
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Rixos President Astana Hotel

4.6/5 160 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 43000.00 KZT Non member rate
From 38700.00 KZT Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • INT ASTANA AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-00:00
    • Opening hours : Week-end 00:00-00:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 184 rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 160 reviews

Our guest reviews for Rixos President Astana

100% genuine reviews from our guests

Find out more
Alexey B. Business - 08/08/2018 AccorHotels certified review
« All good »

Allgood.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alexey B., Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. Your feedback is important to us as it gives us an opportunity to re-evaluate our services and gives us scopes for further perfection. We look forward to welcoming you back in the near future. Sincerely, Guest Relations Team

Ahmed S. Business - 06/08/2018 AccorHotels certified review
« Dr »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmed S., Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. We will be sure to share your very kind words with the whole of the team. We value your comments and we look forward to welcoming you soon. Sincerely, Guest Relations Team

Nariman Business - 06/08/2018 AccorHotels certified review
« Rixos Astana »

I choose Rixos first of all because of the location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nariman Z., Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. We are delighted that you appreciate our hotel’s location in the city. Please rest assured that your comments about check-in, helpfulness of our staff, the cleanliness and the quality of food and beverages have already been shared with the team in an effort to always improve our service. We continue to work with our associates in improving quality. Once again, thank you for your feedback and we hope to have the pleasure to welcome you back to our hotel. Sincerely, Guest Relations Team Member

G Business - 31/07/2018 AccorHotels certified review

3 hours ovenright stay Short, too short

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Guerau C., We would like to thank you for choosing Rixos President Hotel Astana and for sharing your recent experience. If your plans bring you back to Astana in the future, then we sincerely hope you will choose us again for your accommodation. Sincerely, Guest Relations Team

Anonymous Business - 25/07/2018 AccorHotels certified review
« I thoroughly enjoyed my stay. »

My stay was comfortable and very enjoyable. The hotel is beautiful and the service is excellent. The short time I was there felt luxurious. I look forward to staying there again in the near future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Sarah Jane G., Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. Your feedback is important to us as it gives us an opportunity to re-evaluate our services and gives us scopes for further perfection. We will be sure to share your very kind words with the whole of the team. Your comments regarding the breakfast were passed to the restaurant management for further consideration. We will keep developing our services and products, and we look forward to welcoming you back in the near future. Sincerely, Guest Relations Team

Ainura Business - 24/07/2018 AccorHotels certified review

Everything was ok, only breakfast was cold :(

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Ainur A., Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. Your feedback is important to us as it gives us an opportunity to re-evaluate our services and gives us scopes for further perfection. Your comments regarding the breakfast were passed to the restaurant management for further consideration. We will keep developing our services and products, and we look forward to welcoming you back in the near future. Sincerely, Guest Relations Team

Dzevat Business - 23/07/2018 AccorHotels certified review
« Great conditions, great service, very clean »

I simply feel in your hotel much better than home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Djevat K., Thank you for choosing our hotel and for taking the time to share your recent experience. We will be sure to share your very kind words with the whole of the team. We value your comments and we look forward to welcoming you as our guest. Sincerely, Guest Relations Team

Marko Business - 23/07/2018 AccorHotels certified review
« Splendid! »

Rixos President Astana was great – clean and comfortable with spacious rooms, high quality service and splendid spa. My room was big, clean, bright, functional and well equipped – you'll find basically everything you need. Restaurant and bar were excellent. Meals were very fresh, various... or simply: perfect! Location is excellent and the most important attractions are in a walking distance. Although it is in the heart of Astana, it’s located in a quiet and beautiful neighborhood. Parking space is also available and WiFi is excellent. The staff is really friendly and helpful, very kind and professional, always ready to help. Staying in Rixos President Astana was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Marko S., Thank you so much for choosing our hotel. We'd like to also thank you for taking the time to leave such a detailed response regarding your visit. We are pleased to know that you enjoyed your stay with us in general and that our convenient location, staff service, cleanliness and comfort level exceeded your expectations. We will be sure to share your very kind words with the whole of the team. We value your comments and we look forward to welcoming you as our guest. Sincerely, Guest Relations Team

Gennadiy I. Business - 22/07/2018 AccorHotels certified review
« My stay in RIXOS hotel was very satisfactory »

I was really satisfied about the time I spent in the RIXOS President Astana hotel. The service was at a very good level. Personnel was vey polite and helpful. Thanks a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gennadiy Mamurzhanovich I., Thank you for your review! We really appreciate it. We are delighted to read your comments and thanks a lot for your detailed review of our hotel and of course for praising our colleagues who work so hard in ensuring that each and every guest feels as though they have experienced something different in terms of first class customer care. We will be sure to share your very kind words with the whole of the team. We value your comments and we look forward to welcoming you as our guest. Sincerely, Guest Relations Team

Anonymous Business - 20/07/2018 AccorHotels certified review
« The stay was a very pleasant, friendly atmosphere. »

Staff is kind, responsible. The hotel is functional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Vesna S., We are delighted to read your comments and thanks a lot for your detailed review of our hotel and of course for praising our colleagues who work so hard in ensuring that each and every guest feels as though they have experienced something different in terms of first class customer care. We will be sure to share your very kind words with the whole of the team. We value your comments and we look forward to welcoming you as our guest. Sincerely, Guest Relations Team

Paul B. Business - 17/07/2018 AccorHotels certified review
« Lovely Hotel and nice staff »

Staff was pleasant and the hotel was very good. Breakfast had a very large selection and most on offer was local fare. Impressive foyer with a lady in traditional costume as a greeter. There's an Irish bar but there was no Guiness!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Paul B., Thank you for taking the time to share your experience with us. It fills us with great joy to know that you had a great experience whilst you were staying with us. Special thanks for all of the positive moments mentioned in your review of our property. Please be kindly informed that Guiness is already available in our Irish Pub. We look forward to welcoming you back again! Sincerely, Guest Relations Team

P.v. Couples - 17/07/2018 AccorHotels certified review
« excellent »

Service and courtesy were excellent as usual. This time I've also booked the room for the wrong date and the hotel moved my reservation the same day without any extra charge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Piero V., Thank you for taking the time to share your experience with us. It fills us with great joy to know that you had a great experience whilst you were staying with us. We pride ourselves on our personalized service, so it is always brilliant to read such wonderful comments about our team and our service. We value your comments and we look forward to welcoming you back soon! Sincerely, Guest Relations Team

Dmitriy P. Business - 14/07/2018 AccorHotels certified review
« Great stay »

It was nice and cozy room, great massage in SPA, very welcome staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dmitry P., Thank you for taking the time to review your recent stay here at Rixos President Astana Hotel. We are delighted that you thoroughly enjoyed your stay and your compliments on the high levels of customer care extended to you by our colleagues is certainly well received! We all look forward to welcoming you back for another Rixos President Astana experience very soon. Sincerely, Guest Relations Team

K V. V. R. Business - 12/07/2018 AccorHotels certified review
« Ambience superb and centrally located »

good place to stay. Customer friendly staff. Special care taken for vegetarian food. Thanks to chef

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Venkata Varaha R. K., It is a pleasure to read your most kind review following your recent stay here at Rixos President Astana Hotel! Special thanks for all of the positive moments mentioned in your review of our property. Your kind comments will be definitely shared with the all hotel team and with the chef which we know for sure will bring a smile on their faces. We all look forward to welcoming you back for another Rixos President Astana experience very soon. Sincerely, Guest Relations Team

Anonymous Business - 09/07/2018 AccorHotels certified review
« bites next morning »

the next day I had bites on my arm, not sure from what this was as I had never happen this to me before, but I strongly suggest the hotel to check my room for bedbugs, I took precaution myself

Our hotel has responded to the review
Our hotel has responded to the review

Dear Florian Andreas K., I would like to say thank you very much to choose and stayed with us. Also I would like to thank you, You gave to answer for our survey after check out from hotel. I followed your comment with meticulously. We are a chain hotel that operates according to international standards and works with importance to hygiene and food safety. I called the authorities of the disinfectant company we are working with and made detailed research. Outside disinfection came and checked carefully the room. Room is clean, there wasn’t any bedbug and other insects. HK / Laundry follow all recommendations strictly while washing and changing bedsheets . Disinfection Company representative remarked that during washing temperature above +60C bedbugs die, our standard washing temperature for bedsheets +75C. So, it cannot be any bedbug in our hotel. All rooms and floors around the 5021 room and the accommodation were carefully examined. I wanted to inform you about this for your comfort. Your honest comments have always been important to us. I want you to know that we are always with you so that you can feel comfortable and peaceful in our facilities. Please don’t hesitate contact with me, if you need anything. Best Regards, Tansel

Anonymous Solo - 08/07/2018 AccorHotels certified review
« An excellent hotel. Everyone employed that I met was polite and positive. »

A Perfect hotel. Good room and bathroom, bed Perfect! Breakfast 1st class. Everything Perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Randi Sylvia B., Thank you for taking the time to share your comments regarding your stay at Rixos President Astana. It was a pleasure to learn of your appreciation of the quality of service and overall accommodations of our hotel. We all look forward to welcoming you back for another Rixos President Astana experience very soon. Sincerely, Guest Relations Team

Germ Friends - 08/07/2018 AccorHotels certified review

Exelent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. German N., Thank you for taking the time to share your experience with us. We are so happy to hear that you enjoyed your time with us! We hope that your travels bring you back to Astana again soon. Sincerely, Guest Relations Team

Elena P. Business - 06/07/2018 AccorHotels certified review
« Perfect »

It was great: nice hotel, interior, polite and helpful staff, tasty food, good exercise zone and the pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Elena P., Thank you for taking the time to share your comments with us after your recent stay at our hotel. Special thanks for all of the positive moments mentioned in your review of our property. We will keep developing our services and products, and we look forward to welcoming you back in the near future. Sincerely, Guest Relations Team Member

Yerzhan Business - 04/07/2018 AccorHotels certified review
« Perfect for business trips »

deposit system that guest need pay in advance may be excluded from hotel policy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Yerzhan Dovulbayevich, Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana. Your feedback is important to us as it gives us an opportunity to re-evaluate our services and gives us scopes for further perfection. We do apologize for all the inconveniences you have faced during your stay. Concerning the deposit system, according to hotel procedure guests may leave a deposit for their accommodations and for any extras on the reception desk and pay upon check-out. We would really appreciate if you could share more details about the efficiency of check-in at Da… Once again, thank you for your feedback and we hope to have the pleasure to welcome you back to our hotel. Sincerely, Guest Relations Team

Anonymous Business - 04/07/2018 AccorHotels certified review
« Confortable »

Sympa

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Cedric B., Thank you for taking the time to share your comments with us after your recent stay at our hotel. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. We will keep developing our services and products, and we look forward to welcoming you back in the near future. Sincerely, Guest Relations Team

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