Hotel - Swissotel Living Al Ghurair
Swissôttel Hotel Swissôttel Hotel

Swissotel Living Al Ghurair

4.6/5 507 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 528.00 AED Non member rate
From 475.20 AED Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Relaxing Massage for 2 (Paying)
    • Sauna (Paying)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis
    • Outdoor tennis court (Paying)
    • Tennis (Paying)
  • Other sports activities  (Nearby)
    • Athletics stadium
    • Badminton
    • Basketball facilities
    • Billiards/Snooker
    • Bowling
    • Darts
    • Football
    • Jogging track
    • Karting facilities
    • Skating rink

Catering

  • 3 restaurant(s)
  • Room service
    • Hot meals
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 8 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 192 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 507 reviews

Our guest reviews for Swissotel Living Al Ghurair

100% genuine reviews from our guests

Find out more
Christopher Families - 17/01/2019 AccorHotels certified review
« A very good experience »

My stay was good. great accomodation at affordatable rates Friendly and helpful staff

Eb Families - 15/01/2019 AccorHotels certified review
« terrible service »

bad service from the time you enter. stayed there few times, think it was better managed by Rayhaan group.

Abdulmumin B. M. Families - 13/01/2019 AccorHotels certified review
« Homely treatment. »

A very memorable experience. Very eager to return

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdulmumin M., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Mrs S. S. Families - 10/01/2019 AccorHotels certified review
« Awesome »

Excellent

Fahad A. A. Families - 08/01/2019 AccorHotels certified review

Friendly Staff, clean facility and the location is amazing in the mall and near all the shopping stores.

Muhsin K. Families - 08/01/2019 AccorHotels certified review
« Very spacious »

It was very good and extremely clean only issue was to walk from one elevator to the other to get down which was a long walk.

Amina S. A. Families - 04/01/2019 AccorHotels certified review
« Mrs »

Extremely satisfactory

Muralidharan Families - 03/01/2019 AccorHotels certified review
« Good service »

Accommodation was great but room service was ordinary. Water bottles were topped up after reminder for first 2 days out of 5 days stay

Essam A. Families - 02/01/2019 AccorHotels certified review
« Gorgeous accomodation in your hotel »

The staff was very helpful. The apartment was spacious and clean . The location is very good and you can find all services around the hotel.

Salma P. Families - 02/01/2019 AccorHotels certified review
« Great hotel in a very convenient location! »

The staff were very helpful & professional. The apartment we booked was great! Amazing service and good location. I will definitely stay here again. The only thing I disliked was the high price for breakfast & room service. Besides that, everything else was amazing!!

Anonymous Families - 27/12/2018 AccorHotels certified review
« Super management »

we used to choose your hotel since it was rotana brand. most of the employees remember us Anas, Ahmed, Vivek. now with Swissotel brand a new management members are super very especial thanks for the classy Persian night manager Mr. Majeed very eloquent and passionated. He anticipated my mom requests in a patience and humble manner.

C. S. A. S. Business - 27/12/2018 AccorHotels certified review
« MR »

THE OVERALL EXPERIENCE OF STAY WAS VERY GOOD AND SATISFACTORY, EXCEPT THE SALES DEPARTMENT, mY BOOKING WAS FROM 20 DEC TO 23RD DECEMBER, AT THE TIME CHECKIN I HAVE REQUESTED FOR THE EXTENTION OF 3 NIGHTS, WHICH WAS EXTENDED ON THE SAME RATES ON WHICH I WAS BOOKED AND FULL PAYMENT WAS BLOCKED, BUT AFTER FEW HOURS I WAS INFORMED THAT THE HOTEL IS FULLY BOOKED SO NO EXTENTION CAN BE GIVEN, ON APPROACHING TP SA;ES DEPARTMENT THEY INFORMED THAT THE ROOMS ARE AVAILABLE BUT ON DIFFERENT RATES, WHEN MY STAY WAS EXTENDED AT THE TIME CHECK IN , AND THE ROOMS ARE AVAILABLE THAN WHY I WAS ASKED TO PAY EXTRA

Mobeen A. Families - 25/12/2018 AccorHotels certified review
« Mr Mobeen a. »

There was no complains except for the conceige to check out and get the bags was a disaster overall can’t get better

Anonymous Families - 24/12/2018 AccorHotels certified review

It was amazing

Chris P. Business - 24/12/2018 AccorHotels certified review
« Excellent long term stay »

I stayed in the apartment for 6 weeks due to work relocation. Overall, I couldn’t fault the service and hospitality of the Swissotel. The staff were great especially the front of house welcome desk staff, the pool life guards and the house keeping (namely Abdallah). The room was pleasant And a good size for a 6 week stay. The balcony was a good size and looked across to the Burj Khalifa however the roads below the hotel were busy 24 hours a day so not pleasant to sit out too long. Pool was lovely. Very clean and attendant there all the time. Very quiet and no issue with finding a bed. Towels provided clean but looking very tired.

Edrees Families - 23/12/2018 AccorHotels certified review
« Nice Location, Nice Hotel »

Perfect, we enjoyed our stay

Lilet Families - 21/12/2018 AccorHotels certified review
« I'm not that much satisfied with my stay at swissotel. »

I booked for a party venue (Marjan 1 & 2) and 2 rooms at swissotel a month before for my baby's 1st birthday. Upon check-in at the hotel after lunch, their system was down since morning according to the staff & they couldn't allocate the rooms for us & all the staff doesn't know when the system will be fix. To make it short, we waited without any confirmation at which time we can have our rooms and prepare for my baby's party & they couldn't do anything, it was since morning that their system was down & they didn't even find some alternative ways to make everything smooth for their clients. We got angry for what we've experienced that time, it was a horrible one & when they noticed that we got really irritated & mad that's the only time they did something to give us the rooms & allowed us to prepare for my baby's birthday party.

Mr Y. N. Families - 18/12/2018 AccorHotels certified review
« Mr »

It was an amazing and very pleasant experience. The staff were very pleasant and helpful. The breakfast was amazing, and the hotel was very comfortable and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yusufbhai Mushabhai N., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Fezan K. Solo - 18/12/2018 AccorHotels certified review
« Satisfactory »

My experience was good, I would have given extremely satisfied but only one issue didn't allow me too. Day 1 of my stay I complained about the drainage problem in bath tab, Day 2 I did the same, Day 3 and 4 I reported the problem at the reception, each time they said our system says the problem has been fixed, but the problem (Drainage problem in the bath tab) stayed there for all 6 nights I stayed there.

Anonymous Families - 18/12/2018 AccorHotels certified review
« Good facilities for a nice stay »

People working in Swissôtel Living Al Ghurair are truly warm and genuine and taking good care of the hotel. Room is clean and there is space for the family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hanna K., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

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