Swissotel Living Al Ghurair 5 stars

Customer review rating 4.6/5 782 reviews
Swissotel Living Al Ghurair
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+ 25 Services
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Room 1

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Hotel extras

Nestled in the heart of Dubai, Al Ghurair Living is a deluxe hotel apartment connected to the city's business and tourist destinations through the Dubai Metro rail network.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Other sports activities
Catering
  • 3 restaurant(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Swissotel Living Al Ghurair

PO Box 185051
Umar Bin Al Kattab Road
PO Box 185051
185051
dubai
united arab emirates

Tel: +97142933000

Fax: (+971)4/2933555

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL At 6km / 3.73 miles

  • By train

    UNION METRO At 0.5km / 0.31 miles

GPS :25.269321, 55.316925

Our accommodations

One Bedroom Apartment

  • Max. number of persons: 4
  • Area: From 112
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Two Bedroom Apartment

  • Max. number of persons: 6
  • Area: From 148
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Three Bedroom Apartment

  • Max. number of persons: 8
  • Area: From 189
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

LIWAN

Type of cuisine: International

Liwan offers live cooking stations and an extensive selection of beverages for breakfast, lunch and dinner as well as variety of a la carte choices. For after dinner lounging, the adjourning Liwan terrace offers Shisha service and light snacks until late.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SHAYAN

Type of cuisine: Regional

Shayan restaurant combines the best of two ancient cuisines with a contemporary modern setting. Elegant fittings and luxurious interiors combine with the succulent taste of Persia and the Mediterranean Lebanese flare.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

YASMINE LOUNGE

Type of cuisine: Cafe

The Yasmine Lounge an ideal place to unwind after a busy day in Dubai. Stop by for a light lunch, afternoon tea, mocktails or even late night dessert, served with the glittering lights of the city as your background.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 164

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Swissotel Living Al Ghurair

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

782 reviews

Service needs

Customer review rating 4.6/5

Izhar H. Couples - 16/10/2019 AccorHotels review

Overall it’s was good, room was nice but service really need to Improve. GR took one hour to call back. I had to call 5 times to find about GR. I was informed she is on her break. Sink in the bathroom was not working. Reception was called and no one came to fix. Finally I walked to reception and informed them personally which was fixed. Room service clearance was not removed 2 days from my room. Even room service was called to remove

Awesome Stay

Customer review rating 4.6/5

Kshitiz K. Families - 16/10/2019 AccorHotels review

It was a wonderful stay at Swissotel. We had booked 3 rooms but due to nonpayment from my debit card, we didn’t get room. Instead we were offered a service apartment number 1662 for our family of 6 by frontdesk. To our surprise it was huge and awesome and we didn’t know that option would also be available!! It turned like a homestay with stunning view of Dubai Skyline. Staff were so helpful. Intron dining and BreakfastBuffet was great. Property was so upscale and of high standard at a very cheaper rate!!!

It was a splendid experience and I look forward to many more in the future.

Customer review rating 4.6/5

Adamu M. M. Families - 10/10/2019 AccorHotels review

It was worthwhile, the cleanliness was superb, staff excellent and services were prompt and standard.

Dear Adamu Mubarak M., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Relaxing and Sweet

Customer review rating 4.6/5

Ezekiel Families - 10/10/2019 AccorHotels review

From check-in to checking out, to the hotel cleanliness and the huge size apartment. Special mention to Hazel on assisting us through out our stay

Dear Ezekiel Joseph Eracho M., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team especially to Hazel. I am sure that this feedback will serve as an encouragement to her and to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Am enjoying every moment with you, I love everything single minute here.

Customer review rating 4.6/5

A. P. Couples - 09/10/2019 AccorHotels review

Nice hotel, everything is so beautiful, staffs are wonderful. Keep it up

Dear p. A. Atukunda, We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair
Customer review rating 4.6/5

A. Families - 08/10/2019 AccorHotels review

Very nice

Dear Ashfaq A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Awesome and splendid

Customer review rating 4.6/5

Chichebe I. V. Friends - 08/10/2019 AccorHotels review

My stay was a memorable experience, the ambience and serene environment gave me the gate away moments I was looking forward to. The food was what I wished for and generally satisfactory. I had a swell time and it also offered me the opportunity to shop with ease. You the best.

Dear Chichebe V. I., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Fantastic

Customer review rating 4.6/5

Julia S. Families - 01/10/2019 AccorHotels review

It was Very lovely staying at your Apartments staff always Very kind and helpfull and always a Very clean room. Perfekt and de Will be Coming back in december.

Dear Julia Beier Noergaard S., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Mr Ayad

Customer review rating 4.6/5

Ayad A. Business - 30/09/2019 AccorHotels review

Very nice stuff . Clean . Relaxed

Customer review rating 4.6/5

K Families - 22/09/2019 AccorHotels review

Good accommodation but laziest and rude staff

Super!

Customer review rating 4.6/5

Ekaterina Friends - 19/09/2019 AccorHotels review

We really liked the apartment! Thank you very much for our wonderful vacation! I want to note the wonderful, polite, helpful and smiling staff. We liked the breakfast - everything is tasty and all in sufficient quantity. Dishes are updated quickly, there was nothing to wait. The only thing we lacked waffles), but it's not scary! The pastries at the hotel were delicious and always fresh. Thank you so much to the cook! Banana smoothie is just magical! In addition, I note a wonderful number (1552), in which everything worked properly. We used everything and we had no problems with anything. A wonderful, comfortable bed with soft pillows and snow-white linen always well-ironed. We slept great! There were enough towels and they were always clean, shower accessories were always replenished. Very clean and comfortable pool on the 4th floor. Used every day! I note the excellent service at the reception, namely the Jasur manager, who provided us with a room immediately upon arrival and extended the room upon departure. This is very important after a long flight. Always smiling, polite and very pleasant in communication. I also note the excellent location (near two metro lines), bus stops and the entrance to the shopping center without going outside, which is very convenient on hot days. Thank you so much for your work! For making your stay unforgettable! We will definitely come back and will recommend your hotel to friends and acquaintances!

Good

Customer review rating 4.6/5

Uju L. E. Families - 18/09/2019 AccorHotels review

Satisfactory

Extremely comfortable with great ambiance

Customer review rating 4.6/5

Vasudhar G. Families - 17/09/2019 AccorHotels review

It was a very pleasurable stay with the staff providing us the best of services. The apartment was well designed, decorated and well maintained as well. A Great Experience I must say!

Mr Feisal A.

Customer review rating 4.6/5

Feisal A. Families - 17/09/2019 AccorHotels review

This is the third time I stayed at your accommodation, traveling with a disabled person. 10/10 marks. Hope to see you soon.

Mr

Customer review rating 4.6/5

Jpc Business - 16/09/2019 AccorHotels review

Staff as per last visit exceptional at all levels

Dear John Richard P., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Mrs

Customer review rating 4.6/5

Mrs M. Families - 11/09/2019 AccorHotels review

it’s was very good! The apartment is clean, The services was good. Is as if you were in your home!

Beautiful experience

Customer review rating 4.6/5

Helenor E. S. Families - 10/09/2019 AccorHotels review

Enjoyed my stay in swisstel living , it like home

Dear Helenor Ebinyo S., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Exceptional

Customer review rating 4.6/5

Asim I. Families - 10/09/2019 AccorHotels review

Fantastic Apartments, huge and plenty of amenities.

Okay

Customer review rating 4.6/5

Maryam Families - 09/09/2019 AccorHotels review

I requested for an early check in at 10 am over the phone and I was assured I could take possession of my rooms by 12. But I was kept waiting at the lobby till after 4 pm with tired kids. Apart from that our stay was wonderful as usual. Except the suites are not as sparkling clean as the hotel rooms.

Dear Maryam Kabir M., Thank you for sharing your feedback following your stay in the Swissotel Living Al Ghurair. I am sorry to hear that the experience did not meet your expectations and I would like to apologize for this. We always learn from the useful reviews and your unusual comment helped us rethink about one specific detail. Allow us to refresh our team regarding early check-in request. It is very important to note that early check-in is always subject to availability. Thank you for taking this matter to our attention. We hope to seeing you back again in the Swissotel Living Al Ghurair. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Nice

Customer review rating 4.6/5

S. M. Families - 09/09/2019 AccorHotels review

i appreciated the location of the hotel. the guys at the lobby were excellent and very helpful. i had requested for an early check in and i must say the front desk people were not helpful at all. the check in process was not pleasant. the room was excellent and the guys that clean the room were very professional. All in all it was a good stay.

Dear M. S., Thank you for sharing your feedback following your stay. We are glad to learn that you liked our hotel, our location, our room and our housekeeping colleagues. Please accept our sincere apologies should you have faced a not really good welcoming experience during your check-in. Rest assured that we will check on this and have to refresh our colleagues in terms of guest dealings. Thank you for bringing the matter to our attention. We hope to seeing you back again soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair
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