Swissôtel Al Ghurair 5 stars

Customer review rating 4.5/5 1,723 reviews
Swissôtel Al Ghurair
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Hotel extras

428 luxurious rooms and suites, as well as the Club Lounge on the 18th floor which provides a private reception, small meeting facilities and complimentary breakfast throughout the day to all club guests.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • icon_thalassoNearby
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Tennis
Catering
  • 3 restaurant(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Swissôtel Al Ghurair

Po Box 185051
Umar Bin Al Kattab Road
Deira
185051
dubai
united arab emirates

Tel: +97142933000

Fax: (+971)4/2933555

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL At 6km / 3.73 miles

  • By train

    UNION METRO At 0.5km / 0.31 miles

GPS :25.269321, 55.316925

Our accommodations

Classic Room King

  • Max. number of persons: x3
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

Classic Room Twin

  • Max. number of persons: x3
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

Premier Room King

  • Max. number of persons: x3
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

Premier Room Twin

  • Max. number of persons: x3
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

Swiss Select King

  • Max. number of persons: x3
  • Area: From 51
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

Swiss Executive Room Twin

  • Max. number of persons: x3
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

Swiss Executive Room King

  • Max. number of persons: x3
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

Premium Suite

  • Max. number of persons: x3
  • Area: From 132
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

Deluxe Suite

  • Max. number of persons: x3
  • Area: From 112
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

Classic Suite

  • Max. number of persons: x3
  • Area: From 87
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

Our restaurants and bars

YASMINE LOUNGE

Type of cuisine: Cafe

The Yasmine Lounge an ideal place to unwind after a busy day in Dubai. Stop by for a light lunch, afternoon tea, mocktails or even late night dessert, served with the glittering lights of the city as your background.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SHAYAN

Type of cuisine: Regional

Shayan restaurant combines the best of two ancient cuisines with a contemporary modern setting. Elegant fittings and luxurious interiors combine with the succulent taste of Persia and the Mediterranean Lebanese flare.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIWAN

Type of cuisine: International

Liwan offers live cooking stations and an extensive selection of beverages for breakfast, lunch and dinner as well as variety of a la carte choices. For after dinner lounging, the adjourning Liwan terrace offers Shisha service and light snacks until late.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 164 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 100 people

Find out more
Swissôtel Al Ghurair Meeting Room

Our guest reviews for
Swissôtel Al Ghurair

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,723 reviews

Customer review rating 4.5/5

Javad A. R. Business - 15/05/2019 AccorHotels certified review

It was good. Thanks.

Dear Javad A., Thank you for sharing your feedback! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Normal

Customer review rating 4.5/5

Anonymous Friends - 15/05/2019 AccorHotels certified review

Normal

Nothing to complain

Customer review rating 4.5/5

Zc Business - 14/05/2019 AccorHotels certified review

Good guest reception, service, rooms, meals...

Dear Zulfikar Mohamed C., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Great place to stay in deira

Customer review rating 4.5/5

S.a. Couples - 14/05/2019 AccorHotels certified review

Almost everything was great

Dear Saleh Mohamed A., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Excellent

Customer review rating 4.5/5

Munira Families - 13/05/2019 AccorHotels certified review

It was a beautiful experience, with supportive staff and clean hotel rooms.

Dear Munirah Ahmed I., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Good Experience

Customer review rating 4.5/5

Amir M. Business - 13/05/2019 AccorHotels certified review

Experience was good, however no dental kit or shaving kit and only one soap was in washroom.

Dear Amir Ali M., Thank you for sharing your feedback. We are glad to read that your experience has been good during your stay. However, we have noted your comment regarding dental & shaving kit and soap in the bathroom. Please allow us to check on these matters to evaluate needed action. Thank you for bringing these concerns to our attention helping us improve our service to all our valued guests. We look forward to welcoming you back again in the very near future. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Bad resection team not happy with the accounting and billing system for me

Customer review rating 4.5/5

Mohammed Couples - 10/05/2019 AccorHotels certified review

Not very good will not be coming back, really nice building but not so good staff front of house

Dear Mohammed Adam N., Thank you for taking the time to tell us about your experience at the Swissôtel Al Ghurair. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Awesome

Customer review rating 4.5/5

Aarif Couples - 10/05/2019 AccorHotels certified review

Really impressed with the overall experience. Would highly recommend this hotel to anyone. Friendly staff who are always looking to assist.

Dear Aarif E., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Great Short Stay

Customer review rating 4.5/5

Abdul S. Business - 09/05/2019 AccorHotels certified review

was really great , i got it early check in also , great hotel , nice facilities , wish i receive u r promotional prices so can stay more times with you , been coming often to Dubai

Dear Abdul S., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Excellent

Customer review rating 4.5/5

S. A. Business - 09/05/2019 AccorHotels certified review

i felt very welcomed even though i booked late, the reception made sure i was comfortable before my room was ready. The bed, the coffee maker(complementary coffee), the bathroom are all 5 star quality. Staff of the hotel are very courteous and friendly ever ready to help. From the Valet to everyone in the hotel.

Dear SaAdatu A., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Lovely

Customer review rating 4.5/5

Zaheerah Solo - 08/05/2019 AccorHotels certified review

Was treated like royalty

Dear Zaheerah S., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Awesome staff, location

Customer review rating 4.5/5

Ashen N. Business - 08/05/2019 AccorHotels certified review

Felt like home , amazing friendly staff

Dear Ashendra N., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Really enjoyed the stay, and the breakfasts were fabulous The

Customer review rating 4.5/5

Anonymous Couples - 08/05/2019 AccorHotels certified review

The service was good, the staff were friendly and helpful, and I enjoyed the decor, especially the unusual art on the wall opposite the reception desk.

Dear David George E., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Mr

Customer review rating 4.5/5

Dodzi K. A. Families - 08/05/2019 AccorHotels certified review

Booked for early check in but room was not available when we got to the hotel after 11 hours flight. We have to wait for around 2 hours to be allocated a room. You can imagine our frustration. The breakfast was averagely ok. We only ate dinner once in the hotel so i cannot pass any comment. Room service was excellent with high level of professionalism.Staff were very polite and very caring. The hotel location was very good. Close to Salah Al Din and Union stations and so many restaurants around. The other problem i have is the absence of a pub and alcoholic beverage. For a 5 star hotel opened to clients coming from different horizons and background i think this needs to be looked at. It is just a mere suggestion. Despite all i will strongly recommend this hotel and i will not hesitate for anything to stay there next time i am in Dubai.

Dear Dodzi Komlan A., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. Please allow me to sincerely apologize for the inconvenience you have faced during your arrival. However, we felt grateful of having you as our guests for the beautiful comments your have shared as well your recommendations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience as we look forward to welcoming you back again soon. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Perfect stopover, friendly and helpful staff, best breakfast ever!

Customer review rating 4.5/5

Aw Families - 08/05/2019 AccorHotels certified review

It was great. Perfect stopover, very helpful staff, pools were great, breakfast was amazing.

Dear Paul Mark H., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

3 days of total relaxation

Customer review rating 4.5/5

Aisha M. (. Solo - 08/05/2019 AccorHotels certified review

Very big and spacious rooms, staff very friendly and always ready help. Breakfast was something else loved everything unfortunately I could only eat what my tummy could take. The bedding was so soft n cuddly , could actually sleep all day. I actually felt home away from home. Shopping was so so easy, I found everything I needed within d Connecting Mall

Dear Aisha Dahiru M., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Mr

Customer review rating 4.5/5

Haroon Y. L. Couples - 06/05/2019 AccorHotels certified review

I was pleasantly surprised, not having stayed in the Deira area before. The taxi driver was quite rude en route to the hotel on our arrival, kind of questioning why we would stay in a hotel situated in Deira. We stayed here for a reason - to be in close proximity of shopping my wife needed to do for a family wedding. The all round experience wss great, from check-in, to daily room service, dining to check out. We will definitely be back.

Dear Haroon Yusuf L., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
Customer review rating 4.5/5

Ahmed N. S. A. Business - 06/05/2019 AccorHotels certified review

Was really good welcoming in the reception. Very friendly Hotel staff trying their best to present good service. Clean nice organized room.Room service showing good response.Good food .Very good location as a Hotel.

Dear Ahmed N S N A., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

V Good.

Customer review rating 4.5/5

Waseem A. Business - 02/05/2019 AccorHotels certified review

Very Good Room. Clean & Staff is Cooperative.

Dear Muhammad Waseem A., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Excellent

Customer review rating 4.5/5

Yahya M. Families - 02/05/2019 AccorHotels certified review

We were checked in by mustafa polite guy with smiling face we had book a king room 2 for of 4 adult and 4 kids mustafa offered uk an extra 2 bed 1 for free I really appreciate. All the staff were polite n extremely helpful I want to say thanks to all the staff from lobby temy coffee she’s always smiling face and spa I really appreciate to ahmed and maureen and Andrea I really appreciate they make my stay wound full thanks

Dear Yahya Sheikh M., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team especially to Mustafa, Temy, Ahmed, Maureen and Andrea. I am sure that this feedback will serve as an encouragement to them and to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
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