Hotel - Swissôtel Al Ghurair
Swissôttel Hotel Swissôttel Hotel

Swissôtel Al Ghurair

4.5/5 912 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 269.00 AED Non member rate
From 242.10 AED Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Tennis
    • Outdoor tennis court (Paying)
    • Tennis (Paying)

Catering

  • 3 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 8 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 428 rooms
  • 311 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 120 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 912 reviews

Our guest reviews for Swissôtel Al Ghurair

100% genuine reviews from our guests

Find out more
Nuha S. Families - 10/08/2018 AccorHotels certified review
« Convenient easy approach malls »

Perfect

Joe M. Couples - 10/08/2018 AccorHotels certified review
« Top hotel in good location »

This hotel is a gem if you intend to stay near the old city of Dubai, the famous gold souk and the airport. It is located near Union station perhaps the most important in the Dubai Metro as as it is the interchange between the nort-south ans the east wast line. It is within the Ghurair Centre a modern medium size mall. The staff are extremely accommodating and nothing is too much trouble. Breakfast is excellent. Rooms are large and bathrooms new. Stay once and it becomes your hotel of choice in Dubai. One note this hotel is alcohol free which did not bother. The executive loung has excellent facilities including breakfast, afternoon snacks and a light supper in the evening. Overall a very friendly hotel where staff treat you as honoured guests.

Hayder Families - 10/08/2018 AccorHotels certified review
« Very nice hotel »

It was really good,I will come back again

M. Families - 09/08/2018 AccorHotels certified review

Good choice of shopping stores but disappointed no seating area unless you are in food court or near a cafe. Should have more variety for the breakfast - dietary restrictions - (Jain food)

Paul J. Couples - 08/08/2018 AccorHotels certified review
« Great service, nice clean spacious room and comfy bed »

Totally relaxing

Atif B. Business - 08/08/2018 AccorHotels certified review
« Excellent »

Good hotel, room was good and clean, nice staff specially Ms. Rita in Club Lounge, central location, adjacent to Al Ghurair shopping mall, a lot of food options near by, very near to main metro station.

Junaid S. M. Couples - 08/08/2018 AccorHotels certified review
« Wonderful place to stay. »

A proper 5 star hotel in deira with a wonderful location and ambience. Entry to Al ghurair mall is from the lobby so no need to go anywhere else for shopping too.

Anonymous Families - 05/08/2018 AccorHotels certified review
« Good »

A sense of crispy clean touch experience. Welcoming people except the russian? Lady in the pool reception. Shes so cold and not so helpful. Im having a hard time with my kids and pram and shes just like an ic e queen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosemarie V., Thank you for sharing your valuable feedback. Please accept our sincere apologies for the inconvenience caused. We will check into the colleague on her behavior and approach to be improved. This does not reflect the standard we strive to serve and deliver to all our guests. We look forward to welcoming you back in the very near future. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Majed C. Solo - 04/08/2018 AccorHotels certified review
« Grait expectations in hart of Dubai »

Grait hotel in grait location in Dubai Very cozy Room and helpfull staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Majed C., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Kivan A. D. Families - 03/08/2018 AccorHotels certified review

Very Goooooòd

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keivan Aghajani d., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Younis Families - 03/08/2018 AccorHotels certified review
« Fantastic »

Such a wonderful stay!! Extremely nice and welcoming hotel.. wish you all the best

Our hotel has responded to the review
Our hotel has responded to the review

Dear Younis A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Safari A. Solo - 01/08/2018 AccorHotels certified review
« Extremely satisfied »

Good experience as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Safia A., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Anonymous Couples - 01/08/2018 AccorHotels certified review
« Amzing experience except 1 instance »

Cons The hotel brochure inside the room, the info upon check-in, the post at the entrance of Liwan restaurant, the info on then internet and Zomato says 12:00 noon is the lunch time. We went to Liwan restaurant at about 12:10 noontime yesterday wherein we were approached by a guy who seems to be the manager and said in a harsh tone “Please go outside, don’t take pictures as the restaurant is not open yet. The food is not ready. Just come back later at 12:30 pm.” We went out silently feeling so bad and humiliated. I didn’t answer back as I didn’t want to ruin my weekend with this bad hotel service. Pros First time to try staying in the hotel to celebrate my Birthday weekend wherein I was surprised with a birthday cake, card and balloon from the reception team after coming back from dinner. They also gave me a free room upgrade. Everything went well and going so perfect. The hotel is very clean, large rooms, comfy bed, complete amenities with large cold pool for the summer heat and gym. My 2 nights stay at the hotel was amazing except that lunch timing issue that needs to be highlighted and corrected by the management. Shout out to Shayne of Liwan restaurant who gave us an exceptional customer service during our breakfast and lunch at the hotel. She also keeps a warm smile to all customers. My stay rate is ���� Stayed from 19-21 July 2018.

Mohammed R. Friends - 31/07/2018 AccorHotels certified review
« An experience that i may repeat »

Good

Edwin T. Families - 30/07/2018 AccorHotels certified review
« Superb »

Everything was perfect room, staff er excellent!!!

Arthur Couples - 30/07/2018 AccorHotels certified review
« Nice facilities »

Enjoyed an early check-in and the business centre. Convenient location to Metro and Airport.

Lerma L. Couples - 30/07/2018 AccorHotels certified review
« Average »

It was average. No extra-ordinary instance to exceed guest satisfaction. Early Check-in was requested and was confirmed by the hotel ahead of time but actual check-in happened after 3pm! Receptionist was okay - just doing her job. Room was clean and comfortable. Liwan restaurant served good food during dinner although some entres - lamb and beef - are acceptable but a bit tough. Restaurant was quiet in the evening and only one wait staff was there (lady). She was excellent though and managed to open a conversation. Shower was a blast! Excellent choice of shower head (Blu). Would have been better if bubble/soaking bath was provided for the bath tub. Check-out was brief and well facilitated. Over-all stay was okay but could have been better through customer service.

Fatima Families - 29/07/2018 AccorHotels certified review
« Absolutely amazing!!! »

Besides having upgraded for free to a premium room which made my family happy and comfortable during our stay everything was just perfect...from a sumptous breakfast buffet, cleanliness of the room, attentive staffs, etc. We just loved our stay in the hotel. xoxo

Ahmed A. H. Families - 29/07/2018 AccorHotels certified review
« Great location and very welcoming staff »

I liked the atmosphere inside the hotel. Very friendly staff

Steven N. Business - 29/07/2018 AccorHotels certified review

the hotel's location and service is great.

Our most recent 20 reviews
See more reviews

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 269.00 AED Non member rate
From 242.10 AED Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates